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I'm a Microsoft Certified system administrator specializing in Microsoft Azure, Microsoft 365, Windows Server, and hybrid cloud solutions for small and medium-sized businesses. I build secure, reliable IT infrastructures that keep downtime low and operations running smoothly. My Azure work covers VM and network deployment (VNets, Load Balancers, NSGs, Storage Accounts), identity and access management with Microsoft Entra ID (RBAC, Conditional Access, MFA), and proactive monitoring via Azure Monitor and Log Analytics. I also handle backup and disaster recovery using Acronis, Veeam, and Azure Backup/Site Recovery. On Microsoft 365, I manage full tenant administration, Exchange Online, SharePoint/OneDrive, Teams, user/license provisioning, plus security hardening through Conditional Access, MFA, and Defender for Office 365, whether it's a fresh setup, an Exchange migration, or ongoing management. WHAT I OFFER: ✅ Microsoft Azure: Virtual Machines, Virtual Networks, hybrid integration, networking (Load Balancers, NSGs, Azure Firewall), Storage Accounts, FSLogix and Azure Virtual Desktop (AVD) ✅ Azure Identity & Security: Microsoft Entra ID (Azure AD), RBAC, Conditional Access, MFA, and Defender for Cloud ✅ Azure Monitoring: Azure Monitor, Log Analytics, and Application Insights for proactive issue detection ✅ Windows Server (2016–2025): installation, configuration, and administration ✅ Active Directory & Hybrid AD: user management, group policies, Azure AD Connect/sync, and security hardening ✅ Virtualization (Hyper-V/VMware): setup, migration, and optimization of virtual environments ✅ Backup & Disaster Recovery: Acronis, Veeam, and Azure Backup/Site Recovery configuration, monitoring, and testing ✅ Microsoft 365 Administration: tenant setup and management, Exchange Online, SharePoint & OneDrive, Teams, user provisioning and licensing ✅ Microsoft 365 Security: Conditional Access, MFA, Defender for Office 365, and compliance basics ✅ Storage & RAID Configuration: SAN, NAS, and storage health monitoring ✅ Security Hardening & Patch Management: OS, firmware, and software updates ✅ Network Support: DrayTek router setup, VPN configuration, and troubleshooting ✅ Remote IT & Server Support: fast issue resolution and proactive monitoring CERTIFICATIONS: 🎯 Microsoft Certified: Azure Administrator Associate 🎯 Microsoft Certified: Microsoft 365 Administrator 🎯 Microsoft Certified: Azure AI Engineer Associate 🎯 Microsoft Certified: Windows Server Hybrid Administrator Associate 🎯 HPE ProLiant & Blade Server Service and Solution Qualification WHY CHOOSE ME? 🔹 4+ years of professional experience in Microsoft Azure and Windows Server environments 🔹 Proven expertise across Azure infrastructure, Microsoft 365 administration, Active Directory, backup, and disaster recovery 🔹 Reliable, fast, and proactive problem-solving 🔹 Client-focused approach ensuring long-term IT stability and security I specialize in Azure hybrid solutions, Microsoft 365 management, IT support, Windows Server administration, virtualization, and backup management. Let's optimize and secure your on-prem and cloud IT infrastructure to ensure seamless operations for your business 🚀

Hey, I’m a System/Network Administrator and MSP-focused IT Engineer with 5+ years of hands-on experience supporting Windows, Linux, Microsoft 365, and enterprise IT environments. My work spans both day-to-day technical support and large-scale infrastructure management, including server administration, virtualization, cloud services, security, and network monitoring. I have extensive experience working in fast-paced MSP and NOC environments, where I manage L1/L2 support operations, handle 24/7 monitoring, and resolve technical issues while maintaining SLA compliance. I regularly support 1000+ endpoints across multiple client environments, ensuring stable operations and minimal downtime. My expertise includes Microsoft 365 administration, Active Directory, Exchange, Azure AD, VMware virtualization, backup and disaster recovery, and endpoint security. I also work with Linux servers, web hosting environments, and network monitoring tools like Zabbix, Nagios, and ELK. 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝟑𝟔𝟓 & 𝐂𝐥𝐨𝐮𝐝: - Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) - User management, onboarding/offboarding, and license handling - Email migration (Cutover, Staged, Hybrid, IMAP, G Suite) - Azure AD Connect and hybrid identity synchronization - Mail flow troubleshooting and Exchange administration 𝐖𝐢𝐧𝐝𝐨𝐰𝐬 𝐒𝐞𝐫𝐯𝐞𝐫 & 𝐀𝐜𝐭𝐢𝐯𝐞 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲: - Windows Server (2003–2019) installation and administration - Active Directory, Group Policy, DNS, DHCP management - File server configuration and permission management - IIS, SQL, and server role troubleshooting - Domain migration and infrastructure design 𝐋𝐢𝐧𝐮𝐱 & 𝐖𝐞𝐛 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: - Linux server administration (Ubuntu, Debian, CentOS, Arch) - Web servers (Apache, Nginx) configuration and maintenance - WHM/cPanel, Plesk, ISPManager, Webmin support - SSL installation and server migration - Database management (MySQL, MariaDB, MongoDB) 𝐕𝐢𝐫𝐭𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐁𝐚𝐜𝐤𝐮𝐩: - VMware ESXi deployment and upgrades - vCenter, clustering, HA, DRS, FT, SRM configuration - Virtual machine provisioning and migration - Backup and disaster recovery (Exchange, SQL, file servers, web servers) - SAN environments (Dell EMC, Pure Storage) 𝐌𝐒𝐏 / 𝐇𝐞𝐥𝐩𝐝𝐞𝐬𝐤 / 𝐍𝐎𝐂 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: - L1 & L2 technical support for end users and enterprise clients - ConnectWise and RMM-based ticket management - 24/7 monitoring, alert handling, and escalation support - SLA-driven incident resolution - Remote troubleshooting and client support 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠: - Endpoint security (CrowdStrike, Huntress) - Firewalls (SonicWall, Palo Alto, Fortinet, Cisco, Meraki, Ubiquiti) - System monitoring (Zabbix, Nagios, ELK stack) - Patch management using WSUS and Intune - MFA, Conditional Access, and identity security policies 𝐄𝐧𝐝-𝐔𝐬𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: - Desktop and application support (Windows, Office 365 tools) - Email, Outlook, Teams, and collaboration troubleshooting - Hardware, printer, and network device setup - VPN and connectivity issue resolution - End-user training and support 𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞: Engagement options include hourly consultations, fixed-price projects, monthly retainers, and emergency support services. Communication is handled through daily updates and weekly progress reports, with availability via Upwork messages, email, Slack, and video calls. The schedule is flexible across time zones, with emergency support available 24/7 and a typical response time of 2–4 hours.

Hello, I am Siraj a Microsoft-certified Cloud Consultant with 10+ years of experience in delivering secure, scalable, and high-performance cloud solutions. I specialize in helping businesses design, deploy, and manage their IT infrastructure using Microsoft technologies, ensuring reliability, security, and cost efficiency. 🔧 My Core Expertise: • Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) • Microsoft Azure (VMs, Networking, Backup, DR) • Cloud Migration (On-premise to Azure / M365) • Intune & Endpoint Management • IT Infrastructure & System Administration • Security, Compliance & Monitoring 🚀 What I Can Do for You: ✔ Set up and manage your Microsoft 365 environment ✔ Deploy and optimize Azure infrastructure ✔ Migrate your data securely with minimal downtime ✔ Provide 24/7 IT support and monitoring ✔ Improve system security and performance ✔ Troubleshoot and resolve complex technical issues 💼 Why Choose Me? • Microsoft Certified Professional • Real-world experience with global clients • Fast response & clear communication • Focus on long-term client relationships • Reliable, proactive, and solution-oriented approach I don’t just fix issues — I help businesses build a stable and future-ready IT environment. If you're looking for a trusted cloud expert to support your business, feel free to reach out. Let’s discuss how I can help you.

Professional IT Infrastructure & Technical Support Specialist | Service Desk | Microsoft 365 | Remote Support | MSP | BPO | IT Operations I am an experienced IT professional with over 16 years of experience in IT infrastructure, technical support, and service delivery. I provide reliable remote technical support and IT services to businesses and individuals worldwide. My goal is to deliver professional, reliable, and high-quality IT support services while building long-term working relationships with clients. I am available for remote projects and flexible working hours, including different time zones. I have extensive experience in technical support, Microsoft environments, networking, and remote IT management, and I am comfortable working independently or as part of a global team. Services I Provide ✔ Remote Technical Support (L1 / L2 / L3) ✔ Service Desk & Helpdesk Support ✔ Windows 10/11 Troubleshooting ✔ Microsoft 365 Administration ✔ Exchange Online & Email Support ✔ Active Directory & User Management ✔ Azure Administration ✔ Network Troubleshooting (DNS, DHCP, VPN) ✔ Server Administration (Windows Server) ✔ Remote Desktop Support ✔ IT Infrastructure Support ✔ System Installation & Configuration ✔ Remote Monitoring & Management (RMM) ✔ Security & Patch Management ✔ Zoom Webinar & Virtual Event Technical Support ✔ OBS Studio Video Support ✔ IT Documentation Technical Skills • Microsoft 365 Administration • Azure Administration • Exchange Online • Active Directory & Group Policy • Windows Server Administration • Networking (TCP/IP, DNS, DHCP, VPN) • Remote Support Tools • Service Desk & Ticketing Systems • IT Infrastructure Management • Zoom & Virtual Meeting Support • OBS Studio Professional Strengths ✔ Fast Response Time ✔ Strong Troubleshooting Skills ✔ Excellent Communication ✔ Customer-Focused Approach ✔ Reliable and Professional ✔ Available Across Time Zones I am available for short-term projects, long-term contracts, and full-time remote work. I look forward to helping your business run smoothly with professional IT support.

Messy Entra ID permissions, undocumented Conditional Access policies, Exchange mail flow issues, a domain controller nobody's touched since it was set up, or devices sitting in Intune with no policy behind them. I step into Microsoft 365 and Windows Server environments like this, work out what's actually configured versus what should be, and fix it without breaking what's already running. I'm Microsoft 365 Certified: Administrator Expert (MS-102) and Endpoint Administrator Associate (MD-102), Top Rated on Upwork with a 100% Job Success Score, and I've spent 8+ years managing, securing, and troubleshooting Microsoft 365 tenants, Exchange Online, Entra ID, Intune, Teams, SharePoint, Active Directory, and Windows Servers for businesses and MSPs. I work with businesses and MSPs that need reliable help managing their Microsoft environment, whether that means resolving an urgent issue, configuring a service correctly, supporting users, hardening endpoints or servers, or providing ongoing Microsoft 365 and IT administration. My approach is straightforward, understand the issue, identify the root cause, make the appropriate change, verify the result, and clearly document what was done. Microsoft 365 Administration: - Microsoft 365 / Office 365 tenant administration - User, group, and license management - Administrative roles and permissions - Tenant-level troubleshooting and security configuration Microsoft Entra ID & Identity Management: - Conditional Access & MFA policy design and troubleshooting - User and sign-in risk policies - SSO configuration for Enterprise Applications - Authentication and access troubleshooting Microsoft Intune & Endpoint Management: - Device enrollment and compliance policy configuration - App protection and configuration policies - Endpoint security baselines - Device-based Conditional Access Exchange Online: - Mailbox and shared mailbox management - Mail flow and transport rule configuration - Message tracing and delivery investigation - SPF, DKIM, and DMARC configuration Microsoft Teams Administration: - Teams Admin Center configuration - User and policy management - Meeting and calling troubleshooting - External access and collaboration settings - Teams permissions - User-level and tenant-level troubleshooting - Teams configuration and ongoing support SharePoint Online & OneDrive: - SharePoint site creation, permissions, and content migration - Document libraries and sharing configuration - SharePoint troubleshooting - OneDrive sharing and access troubleshooting - Sign-in and synchronization issues Windows Server & Active Directory: - Active Directory Domain Services (AS DS) - Domain Controller administration - Group Policy (GPO) configuration and troubleshooting - Server and endpoint hardening via GPO (CIS benchmarks) - Server virtualization - DNS/DHCP and WSUS administration - Windows domain and authentication troubleshooting IT Support & MSP Support: I also provide reliable ongoing IT support for businesses and MSP environments, including - Microsoft 365 user support - Windows troubleshooting - User onboarding and offboarding - Account and permission issues - Remote end-user support - Escalated L2/L3 technical troubleshooting Why Choose Me: - Microsoft Certified Administrator Expert - Strong Microsoft 365, SharePoint & Exchange Online expertise - Security-first approach to identity, access, and device management - Root-cause troubleshooting instead of temporary fixes - Available for both project-based fixes and ongoing tenant administration - Flexible across time zones I can work with UK, EU, and USA businesses and provide agreed working hours depending on project requirements. If you need help with Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, or Windows Server/Active Directory, send me a brief description of your issue and the outcome you need. I will review the situation and be happy to discuss your environment and recommend the most practical solution.

I am working full time at Upwork, having 20+ years of experience, mainly with Server side apps and scripts, Backend Rest APIs | Web APIs, Api development & Integration, desktop software development, Windows Services, Software Add-ins, Sync Apps (to sync data between servers), Application Installers, SQL & NoSQL database development, PowerShell, Asp.net, Asp.net Core apps, and VBScript scripts. I have been working at Upwork since April 2010, completed 345 projects, 14000+ hours, have high client retention, and I have been Top Rated Upwork freelancer for the last 9 years, and Top Rated Plus for more than 3 years. I have great expertise with the following technologies, APIs, and frameworks: Winform Apps, WPF Apps, WPF MVVM, XAML WPF Apps using Figma WPF POS Apps PowerShell automation, PowerShell scripts to install Apps VBScript, VBA scripting Rest API\ Web API development, HTTP Web Api Clients, Rest Api Clients, Rest Api Wrapper SKDs Web Services (SOAP), Windows Services, Multi-threaded windows services App Installers (using Visual Studio Setup Projects and WIX setup toolkit) Auto Updating Apps & Installers, Silent Installers (from Windows Services) Windows Backup Apps (to Azure, AWS, or FTP), Windows USN Journal Api for backup, WebHooks, JSON Exchange Server 2007/2010/2013/2016/2019, Office 365, MSOnline PowerShell Module MS Graph Api, Azure AD integration, Azure AD PowerShell Module Azure Multi-tenant Apps, Azure OAuth Outlook Rest Api, Azure Runbooks, Azure WebJobs Active Directory Integration, .Net Active Directory Api, Active Directory PowerShell Module Exchange Web Services Api (EWS API) Azure Blob Api, AWS S3 Api, AWS Polly Text To Speech API Exchange Transport Agents, C#, VB.net, .Net Core VC++.Net, COM, ActiveX, Win32 API, MFC, Multi threaded Apps Outlook Addins (Outlook Object Model), VSTO Addins, JavaScript-based Outlook Addins (JS Outlook Addins) Outlook Mail Merge (with MS Excel | MS Word + Database) Redemption (MAPI), AddinExpress, DevExpress OOP, WCF, Asp.net, AD Password Filter, WMI (Windows Management Instrumentation Api) Google Mail Api, Calendar Api, Google Directory API, Google OAuth, Google GSuite Api | Google Workspace Api Ansible | Ansible Workbooks Python scripts with MS Graph api MS SQL Server, MySql Server, SQLite programming, Azure SQL Server, Entity Framework, NoSql (MongoDB) Exchange Online, Office-365-PowerShell, Office365-API Exchange Server Multi-Tenancy (Address Book Policies) Active Directory & Windows Server Automation, Exchange Server installation, Email Migration, Auto Discovery, Mail Flow configuration, Exchange Server migration scripts, Exchange-To-Exchange and Exchange-To-Office365 Email Migration apps (scripts) development, Outlook Connectivity Hyper V API using WMI, WinSCP Api for FTP and sFTP Windows Firewall API Sync Apps (one way or bidirectional sync), to sync data between 2 systems (e.g AD+DB, Exchange+DB, AzureAD+DB, Office365+MongoDB, BambooHR+LearnUpon etc.) VS Unit Tests, SCRUM (Agile development) REST | Web API Integrations: ------------------------ MS Graph API for Office 365 Personify Cloud Api, People HR API, Workday Api, BambooHR Api, Shopify API PostMark API, SentimentAnalysis API LearnUpon Api, Quickbase Api, Nasuni Management Console API Octopus Deploy Api, Octopus Deploy PowerShell scripts, TigerPaw Api Dayforce Ceridian HCM Api Storman Cloud Api, Slack Api, ShareArchiver Cloud Api, Thycotic Secret Server Api Atlassian JIRA Api Taleo Enterprise Web Services API (Oracle) Simple API (from simpleapi.cl) RabbitMQ API (& Server installation) Rich experience to work on existing applications to fix bugs and add features. Rich experience to work using TeamViewer or RDP tools, pair-programming Git, GitHub, BitBucket, Gitlab, TortoiseSVN, TFS, Windows Terminal Server automation SharePoint Server (all versions), MS Dynamics CRM 4, BlackBerry Enterprise Server 4/5. SharePoint 365 Fiddler, PostMan, Advanced Rest Client. I also have experience of FTP Server programming/administration (Gene6FTP + ServU FTP Servers), Windows PowerShell API, XML, XML DOM using VC++ and C#, IVR programming using Intel Dialogic Telephony card, Global Call API, Voice API and Web Control Panels.