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Senior DevSecOps & Cloud Infrastructure Architect | AWS | Azure | Kubernetes | Terraform | AI/ML & Secure Platform Engineering I help startups, SaaS platforms and AI-driven companies build secure, scalable and production-ready cloud infrastructure across AWS, Azure and Kubernetes environments. With 10+ years of hands-on experience in DevOps, DevSecOps, SRE, cloud automation and AI infrastructure support, I specialize in designing highly available systems, automating deployments, improving security posture and optimizing cloud operations for fast-growing engineering teams. What I can help you with: • AWS / Azure / GCP cloud infrastructure • Kubernetes (EKS, AKS, K3s) & container platforms • Terraform & Infrastructure as Code (IaC) • CI/CD automation (GitHub Actions, GitLab CI, Jenkins, Azure DevOps) • DevSecOps & cloud security hardening • AI/ML infrastructure & LLM deployment support • Monitoring, observability & SRE practices • Production migrations & cloud modernization • Linux administration & automation • High-availability and disaster recovery architecture • Infrastructure optimization & cloud cost reduction I’ve worked with: AI/ML and data-intensive workloads Healthcare and HIPAA-compliant environments Enterprise Kubernetes platforms Multi-cloud infrastructure Secure production environments Automated deployment ecosystems My approach is practical, automation-first and reliability-focused. I work comfortably in existing production systems, solve infrastructure bottlenecks quickly and build maintainable cloud platforms that scale with business growth. Certifications: AWS Certified Solutions Architect - Associate AWS Certified SysOps Administrator - Associate Certified Kubernetes Administrator (CKA) If you need someone who can own cloud infrastructure, DevOps automation, security hardening and production reliability end-to-end, let’s connect.

L2/L3 technical support is the strongest part of my background. Most of my work has been in escalations, troubleshooting, and issue ownership — cases that were no longer straightforward and needed proper investigation. My approach is to check logs, understand system behavior, reproduce the issue where possible, document findings clearly, and coordinate with engineering when deeper analysis or a code-level fix is needed. I stay with cases through to resolution. I have worked across cloud and on-prem environments on issues involving APIs, authentication, SSO/LDAP/MFA, ETL and data workflows, storage integrations, and recurring production problems. I have also worked in Zendesk-driven environments where response quality, follow-up, and clear communication mattered alongside the technical fix. My customer-facing experience includes large enterprise organizations across the US and Europe — banking, telecom, insurance, and other high-scale sectors — where the technical issue mattered, but so did clarity, pace, and ownership. My approach on every case: understand the issue properly, gather the right evidence, keep communication clear, document what matters, and move it forward. --- TOOLING AND PLATFORMS - Support platforms: Zendesk · Jira · Salesforce · ServiceNow · Intercom - Log and diagnostic tools: Kibana · Splunk · Elasticsearch · New Relic - Identity and access: Azure AD / Entra ID · ADFS · Okta · LDAP · SAML · MFA - Cloud platforms: AWS · Azure · GCP (across supported environments) - Infrastructure exposure: Docker · Kubernetes · TCP/IP · VPN · Load Balancers - Content and storage integration: SharePoint · Box · S3 SCRIPTING, AUTOMATION, AND DATA - Python — ETL pipeline scripting, API integration, data processing, automation tooling - SQL — PostgreSQL and MS SQL Server; database-level investigation, query-driven root cause analysis - PowerShell — file system automation, metadata extraction, CSV/JSON export pipelines, operational scripting - Power Query (M) — multi-source ETL, schema normalization, incremental refresh, reconciliation workflows - Excel VBA — orchestration, validation, reporting automation, self-service operational tooling - REST API — integration troubleshooting, structured request/response analysis, consumption scripting - Power BI — dashboard-ready data preparation, operational reporting, visualization - Automation — Zendesk and Jira triggers, webhooks, workflow automation, AI-assisted routing AI AND LLM WORK - LLM integration — built AI-assisted support automation via Zendesk and Intercom with LLM pipelines; reduced response times and improved resolution accuracy - RAG pipelines — semantic retrieval, automated validation, LLM output consistency workflows - Prompt engineering and AI workflow design for support-side automation - Apache Airflow — workflow orchestration across ETL and data pipeline projects

Hi, I’m Fuzail Ahmed — a Cloud Architect and DevOps Consultant with 11+ years in IT and 6+ years of hands-on experience in AWS and Azure. I help companies design, fix, secure, and scale cloud infrastructure that actually works in production — not just on paper. My background includes OTT platforms, high-traffic live events, and enterprise systems where uptime, security, and cost control really matter. I focus on clean architecture, strong security practices, and practical cost optimization, and I take full ownership from design through deployment and post-production support. ------ Why Clients Hire Me (Instead of Trial-and-Error Engineers) * I’ve run production during live events (cricket, tennis, OTT launches) * I’ve re-architected broken cloud platforms into scalable, secure systems * I’ve handled multi-account AWS orgs (16+ accounts) and AKS at enterprise scale** * I speak business + architecture + security, not just commands * I deliver*end-to-end ownership — design → deploy → optimize → document ------- ☁️ AWS EXPERTISE (Production, Not Just Theory) Compute & Containers * EC2, Auto Scaling, ALB/NLB * ECS, EKS, ECR * Lambda (event-driven architectures) Networking (My Strongest Zone) * VPC (multi-AZ, multi-account) * VPN, routing, security groups, NACLs, Transit Gateway * Private networking & hybrid setups Storage & Databases * S3, RDS, ElastiCache * Athena, data access optimization Security & Governance * IAM, SSO, Organizations, Control Tower * WAF * Security Hub, GuardDuty, CloudTrail, Config * Well-Architected Framework Reviews * Compliance & least-privilege designs CI/CD & Automation * CodePipeline, CodeDeploy * Jenkins * Terraform (foundational to intermediate) Monitoring & Reliability * CloudWatch * ELK * New Relic * Incident handling during high-traffic events ------ ☁️ AZURE EXPERTISE (Enterprise & Product Platforms) Core Infrastructure * Virtual Machines * VNets (full networking design) * Load Balancer * Azure Firewall Application & Edge * App Service * Application Gateway + WAF * Azure CDN * Front Door Containers * AKS (production-grade clusters) * Secure, scalable AKS architecture for **1M+ concurrency** Security & Governance * Microsoft Defender for Cloud * Azure security compliance * Azure Well-Architected Framework reviews DevOps * Azure DevOps (repos, pipelines, releases) ----- 🧱 SERVER & OS EXPERTISE (Old-School + Cloud) Windows * IIS hosting * Application configuration Linux * Ubuntu, Amazon Linux, CentOS * Nginx & Apache configuration * Production troubleshooting & performance tuning ----- 🧩 REAL-WORLD EXPERIENCE (Not Lab Projects) * **Sony Pictures (OTT & Mobile Apps)** Managed AWS infra across 16 accounts Scaled infra during live events with millions of users Cost optimization + security hardening * **Tata Elxsi – TEPlay (OTT Platform)** Re-architected poorly designed Azure infra Built AKS-based scalable architecture Supported Dubai broadcaster (MBC) Resolved infra + app-level security vulnerabilities * **Current Role – Cloud Consultant (AWS & Azure) Presales + solution design Customer onboarding & migrations Well-Architected Reviews Cost optimization & security posture improvement ----- 🛠️ What I Can Do for You Cloud Architecture (2-tier / 3-tier / Microservices) AWS & Azure Infrastructure Design & Deployment AKS / EKS Setup & Optimization Cloud Security Hardening & Compliance Reviews Cost Optimization (Real savings, not guesses) Well-Architected Framework Reports Migration (On-prem → Cloud / Cloud → Cloud) Production Troubleshooting & Scaling DevOps CI/CD Pipelines ----- My Working Style * Clear communication (no jargon dumping) * Architecture diagrams + documentation * Security-first mindset * Built for scale, cost, and reliability * I treat your infra like production from Day 1 ----- 🎯 Ideal Clients * Startups preparing to scale * OTT / media platforms, Ecommerce, Health Sectors etc, * Enterprises needing **cleanup, security, or optimization** * Teams tired of “it works for now” setups ----- 📩 Let’s Talk If your cloud feels: * Over-engineered * Under-secured * Over-priced * Or just not ready for scale

Senior Cloud Infrastructure & DevOps Security Architect with 12+ years of comprehensive expertise in designing, securing, and automating cloud-native infrastructures. I help enterprises build bulletproof cloud ecosystems that combine cutting-edge DevOps automation, enterprise-grade security, and world-class observability across AWS, Azure, GCP, and New Relic platforms. 🎯 Comprehensive Cloud Infrastructure Expertise Enterprise Cloud Architecture & Design • Multi-cloud and hybrid infrastructure architecture for Fortune 500 companies • Cloud-native application design with microservices and serverless patterns • High-availability, disaster recovery, and business continuity planning • Network architecture, VPC design, and cross-cloud connectivity • Cost optimization and FinOps implementation saving $10M+ annually Infrastructure as Code (IaC) Mastery • Terraform enterprise modules and state management • AWS CloudFormation and CDK advanced implementations • Azure Resource Manager and Bicep automation • Google Cloud Deployment Manager and Config Connector • GitOps workflows and infrastructure versioning Container & Orchestration Excellence • Kubernetes production clusters (EKS, AKS, GKE) at scale • Docker containerization and optimization strategies • Service mesh implementation (Istio, Linkerd, Consul Connect) • Helm charts and Kubernetes operators development • Container security hardening and policy enforcement ⚡ DevOps Automation & Excellence CI/CD Pipeline Architecture • Enterprise-grade pipeline design across all cloud platforms • Multi-stage deployment strategies (blue-green, canary, rolling) • Automated testing integration (unit, integration, security, performance) • Branch-based deployment workflows and environment management • Release management and rollback automation Platform Engineering & Developer Experience • Self-service infrastructure platforms and developer portals • Internal developer platforms (IDP) with standardized toolchains • Platform abstraction layers and golden path creation • Developer productivity optimization and workflow automation • Continuous integration with security and compliance gates Monitoring & Observability with New Relic • Full-stack observability implementation and optimization • Custom dashboards, SLI/SLO monitoring, and alerting strategies • Application Performance Monitoring (APM) across cloud platforms • Infrastructure monitoring with predictive analytics • Distributed tracing and error tracking automation 🛡️ Cloud Security & Compliance Architecture Zero-Trust Security Implementation • Identity and Access Management (IAM) across multi-cloud environments • Network security automation and micro-segmentation • Secrets management and automated credential rotation • Security scanning integration in CI/CD pipelines • Runtime security monitoring and threat detection DevSecOps & Security Automation • Shift-left security practices and policy as code • Automated vulnerability assessment and remediation • Container and Kubernetes security scanning • Compliance automation (SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP) • Security incident response automation and playbooks Cloud Security Posture Management • Continuous security monitoring and configuration drift detection • Cloud Security Posture Management (CSPM) implementation • Cloud Workload Protection Platform (CWPP) deployment • Data Loss Prevention (DLP) and encryption automation • Security metrics and compliance reporting automation 🏆 Professional Certifications Portfolio ✅ AWS Certified Solutions Architect Professional ✅ AWS Certified DevOps Engineer Professional ✅ AWS Certified Security Specialty ✅ Azure Solutions Architect Expert ✅ Azure DevOps Engineer Expert ✅ Azure Security Engineer Associate ✅ Google Cloud Professional Cloud Architect ✅ Google Cloud Professional DevOps Engineer ✅ Google Cloud Professional Cloud Security Engineer ✅ New Relic Certified Performance Pro ✅ Certified Kubernetes Administrator (CKA) ✅ Certified Kubernetes Security Specialist (CKS) ✅ HashiCorp Certified Terraform Associate ✅ CISSP - Certified Information Systems Security Professional Whether you're embarking on digital transformation, modernizing legacy systems, or scaling cloud operations, I bring the comprehensive expertise to architect, secure, and optimize your cloud infrastructure for sustainable growth and competitive advantage. Let's engineer the cloud infrastructure that powers your business success.

I'm a Senior DevOps & Cloud Infrastructure Engineer with 6+ years of hands-on experience building, securing, and automating cloud infrastructure on AWS, GCP, and Azure. I specialize in: ✅ AWS infrastructure (ECS Fargate, EKS, RDS, S3, Lambda, Bedrock, Cognito, API Gateway, EventBridge, SQS, CloudTrail, CloudWatch, IAM, Secrets Manager, CodeDeploy, Control Tower) ✅ DevSecOps & Security (AWS WAF, Network Firewall, VPC architecture, SIEM/Wazuh, CJIS compliance, Site-to-Site VPN) ✅ Kubernetes & Containers (EKS, ECS, Helm, Docker, Argonaut) ✅ Infrastructure as Code (Terraform, AWS CDK) ✅ CI/CD Pipelines (GitHub Actions, CodePipeline, Bitbucket Pipelines) ✅ Monitoring & Observability (Prometheus, Grafana, Alertmanager, CloudWatch) ✅ Self-hosted PaaS (Coolify, Dokploy, Caprover) ✅ Shopify App Deployment (OAuth, CSP headers, webhooks, reverse proxy) ✅ GenAI Infrastructure (AWS Bedrock, RAG pipelines, Terraform modules for Bedrock Agents) Recent highlights: 🔹 Redesigned AWS VPC architecture with centralized egress/ingress via Network Firewall — resolved critical production security audit findings 🔹 Built production-ready Terraform module for AWS Bedrock GenAI infrastructure (RAG stack) used across Dev/Test/Prod environments 🔹 Designed HA Kubernetes clusters on Scaleway with Cloudflare failover, WireGuard VPN DR, and automated Helm/Terraform CI/CD 🔹 Deployed complete monitoring stack (Prometheus + Grafana + Alertmanager) with smart alerting for production workloads I work with startups and enterprises across SaaS, healthcare, fintech, and e-commerce. Whether it's a greenfield cloud setup, a security hardening project, or a CI/CD pipeline overhaul — I deliver clean, documented, production-ready work. Top Rated Plus on Upwork | 96% JSS | $21K+ earned

🚀 Senior DevOps Engineer | 5+ Years | AWS, GCP, Terraform, Kubernetes, CI/CD, etc. I help startups and growing engineering teams replace slow, manual infrastructure with automated, scalable, production-grade systems (on AWS and GCP). 📌Certified: HashiCorp Terraform Associate | Red Hat Certified Engineer (RHCE) 🕐Availability: 40 hrs/week | India (UTC+5:30) | Open to US & EU time zones 📊WHAT I'VE DELIVERED ▸ 70% reduction in deployment time via Jenkins CI/CD pipeline automation ▸ 30% cloud cost reduction through Kubernetes infrastructure redesign ▸ Zero-downtime Java app migration from manual Tomcat to Docker and CI/CD ▸ Multilingual web infrastructure deployed for international client across multiple regions 🛠️ SERVICES ☁️ CLOUD INFRASTRUCTURE & IaC ▸ AWS: EC2, Auto Scaling, ELB/ALB, S3, RDS, VPC, IAM, CloudWatch ▸ GCP: Compute Engine, Cloud SQL, GKE, VPC networking ▸ Terraform: modular IaC, remote state, multi-environment (dev/staging/prod) ▸ Cloud security: IAM least-privilege, network isolation, security group hardening ▸ Cloud cost auditing, rightsizing, Reserved Instance & Savings Plan strategy 🔄CI/CD PIPELINE ENGINEERING ▸ Jenkins: Declarative & Groovy Scripted pipelines built from scratch ▸ GitLab CI/CD with SonarQube code quality gate integration ▸ GitHub Actions: reusable workflows, matrix builds, secrets management ▸ Full pipeline automation: build → test → scan → containerize → deploy ▸ Rollback-safe, zero-downtime release strategies 🐳CONTAINERIZATION & ORCHESTRATION ▸ Docker: containerizing legacy Java, Python, Node.js, PHP applications ▸ Kubernetes: EKS, GKE, self-managed clusters, Helm chart management ▸ Deployment strategies: rolling updates, blue/green, canary releases ▸ Horizontal Pod Autoscaling and resource quota configuration ▸ Docker Swarm for lightweight container orchestration ⚙️ CONFIGURATION MANAGEMENT & Automation ▸ Ansible playbooks & AWX Tower for large-scale infrastructure automation ▸ Nginx & Apache configuration and performance tuning for high-traffic workloads ▸ Vagrant-based development environment standardization across teams ▸ Bash/Shell scripting for system administration and task automation 📊 MONITORING & OBSERVABILITY ▸ Prometheus & Grafana for real-time infrastructure metrics and dashboards ▸ Loki for centralized log aggregation and alerting ▸ Nagios for legacy infrastructure monitoring environments 🔧 TECHNICAL STACK ☁️ Cloud: AWS, GCP 📐 IaC: Terraform, Vagrant 🔄 CI/CD: Jenkins, GitLab CI/CD, GitHub Actions 🐳 Containers: Docker, Kubernetes, Helm, Docker Swarm ⚙️ Config: Ansible, AWX Tower 🌐 Web: Nginx, Apache, Tomcat 📊 Monitoring: Prometheus, Grafana, Loki, Nagios 🗄️ Databases: MySQL, MongoDB, Oracle 📝 Scripting: Bash, Shell, Groovy 💼 RECENT PROJECTS 🤖 CI/CD Pipeline for AI Company Built end-to-end Jenkins pipeline replacing fully manual deployments Eliminated release-day errors and cut deployment time by 70%. ☸️ Kubernetes Infrastructure Overhaul Redesigned cluster resource allocation and autoscaling. Achieved 30% reduction in monthly cloud infrastructure costs. ♻️ Java App Modernization Migrated production Java app from manually managed Tomcat to a Docker-based automated pipeline with GitLab CI/CD. 🌐 Multilingual Web Platform Deployed Nginx-based multilingual infrastructure with CDN integration for an international client serving multiple regional audiences. ✅ WHY CLIENTS CHOOSE ME 🔒 Production-Ready: Every solution is tested, monitored, and documented before handover 📈 Long-Term Mindset: I prefer 6+ month engagements, long enough to do things properly 💰 Cost-Conscious: I treat your cloud bill like my own, and the numbers show it 🤝 Straight Communicator: You'll always know where things stand, no surprises, no jargon ⏰ Flexible Hours: 40 hrs/week, comfortable working across US and EU time zones 🎓 DEVOPS MENTORING & TRAINING I also take on a few mentoring clients at a time, developers, sysadmins, and career-changers who want real, hands-on coaching in Linux, Docker, Kubernetes, CI/CD, Terraform, and AWS. My learning sessions are created with individualised mentorship rather than a fixed curriculum. I’m looking forward to take on long-term contracts (6+ months) where there's room to do the work properly and make a real difference. If that sounds like what you need, send me a message and I’ll be happy to talk through your setup.