I build clean, reliable automation systems that eliminate manual work and keep your business running without constant babysitting. My focus is long-term, scalable automation using the tools that will stay relevant for the next 5+ years: GoHighLevel, HubSpot, Zapier, Make, Zoho, and modern AI agent frameworks.
What I Actually Deliver
Automated follow-ups, engagement messages, and AI chatflows
Appointment booking systems that don’t miss leads
CRM setups that stay clean, structured, and easy to manage
Cross-platform sync between sales, marketing, and reporting tools
AI agents + outbound callers (VAPI, Retell, GHL, custom API workflows)
Reporting dashboards for leads, sales, ad spend, and pipeline activity
Who I Work With
E-commerce brands
Coaches & consultants
Service businesses
Agencies that need someone who can build systems without handholding
Why Clients Work With Me
I remove repetitive tasks, fix broken workflows, and automate the processes your team keeps doing manually. The result is faster response times, more booked calls, and operations that don’t collapse when volume increases.
Most of my past work has been under third-party accounts, but the clients themselves rated the work 5 stars and requested additional projects. The goal is simple: build something that works every day, not something that breaks in two weeks.
Core Tools
GoHighLevel, HubSpot, Zapier, Make, Zoho, OpenAI, VAPI, Shopify, Stripe, Klaviyo, Notion, n8n
Types of Projects I Take
Cross-platform integrations
Automation cleanup and workflow restructuring
AI agents + conversational flows
Lead routing + qualification systems
Reporting dashboards and data pipelines
Full CRM builds and optimization
If you need systems that are fast, clean, scalable, and automated from end to end, I’ll build them, fix them, or replace them.
Zapier
HighLevel
Make.com
Zoho CRM
n8n
Python
JavaScript
AI Chatbot
AI Agent Development
API Integration
Automation
Microsoft Excel
PHP
WordPress
System Automation
Marketing Automation
Sales Funnel Builder
Website
Data Analysis
Node.js
Umar P.
Karachi, Pakistan
$45/hr
4.9
170 jobs
Businesses usually hire me initially for SOP documentation, process mapping, or finance workflow projects but many end up retaining me long-term to help improve and manage their operations. Over the past 12+ years, I have worked exclusively with US businesses across operations, finance processes, reporting, ERP workflows, and business systems improvement.
A few examples of long-term engagements:
1. Started with SOP and process documentation for a US pool construction company, later expanded into accounting support, performance reporting, JobTread implementation, QuickBooks integration, and operational process improvement.
2. Started with safety procedures documentation for a US solar projects company, later became responsible for ongoing safety program management and ISN portal administration.
3. Started with finance process documentation for a US Fractional CFO and became a long-term resource supporting finance operations, valuation projects, reporting, and business analysis.
My work typically includes:
✔ Finance & Operations Process Improvement
✔ SOP Development & Process Mapping
✔ QuickBooks, ERP & Workflow Systems
✔ Operational Reporting & KPI Tracking
✔ Internal Controls & Documentation
✔ Workflow Optimization & Business Support
Tools & Platforms:
QuickBooks, Dynamics, Odoo, JobTread, ClickUp, Visio, Lucidchart, Airtable, Power BI, Jobber, Google Workspace, Microsoft 365, ISNetworld and other operational systems.
Financial Accounting
Process Documentation
Management Consulting
QuickBooks Online
Procedure Documentation
Policy Writing
Automation
Financial Model
Business Operations
Odoo
Xero
Microsoft Dynamics 365
Claude
Bookkeeping
Project Workflows
Microsoft Excel
Lucidchart
Airtable
Zapier
Maker
Haris R.
Karachi, Pakistan
$25/hr
5.0
50 jobs
I am a system integration and web app development expert having over 10 years of experience in
i. Open source system customization and implementation.
ii. Systems integrations and process automations using tools like N8N, make.,com, zapier etc
iii. Core development services i-e web application design & development from concept to working product.
iV. MVP development using core technologies or tools like bubble.io
v. API development and integrations.
i have excellent knowledge on PHP, HTML5, CSS, JQuery, AJAX, Javascript, Angular.js etc including a number of opensource Applications which include Sugarcrm/Suitecrm, vtiger, wordpress, joomla, Processmaker,
over the time i have gained much experience in Apache configuration as well as AWS machines deployment and management.
i also have excellent skills in Mysql DB design & development and administration including DB Optimization, migration, Repair, Recovery, Replication, Partitioning and configuration.
Sugarcrm customization, module development and implementation are my favorites and i have years of experience in fixing sugarcrm bugs. i love sugarcrm's framework and know it to the lowest levels of meta files and DB tables so i can easily fix problems without the trouble of sugarcrm admin tools.
i also have got years of experience in Porcessmaker workflow design and implementation including events, triggers, sub-workflows etc . i have implemented it as standalone case management system and as backend engine for custom applications using it's web services. i have deep knowledge on it's DB structure and can manipulate the data directly to fix issues.
My other skills include technical project management, system architecture design, Business analysis and consultancy.
My projects history at upwork is enough to ensure that i have long term availability and reliability. there are ongoing projects that are active for around 10 years and no client has faced any common issues related to freelance hiring about developer unreachable after project end.
PHP
AngularJS
CSS 3
MySQL
Web Development
Laravel
Process Improvement
Database Design
Business Process Modeling
Project Management
SugarCRM Development
Mautic
Figma
Quality Assurance
QA Testing
Farhan S.
Karachi, Pakistan
$50/hr
5.0
170 jobs
Are you struggling with repetitive tasks, manual Excel work, or disconnected systems that waste hours every week?
I help businesses automate workflows end-to-end using Excel VBA, APIs, and modern tools like n8n so you can save time, reduce errors, and scale operations.
✔ Automated 50+ business workflows
✔ Saved clients 10–20 hours per week through automation
✔ Built systems integrating Excel, APIs, and cloud tools
I specialize in:
• Excel VBA automation & custom tools
• API integrations (REST, JSON, third-party platforms)
• n8n / workflow automation systems
• Data processing, dashboards & reporting
• End-to-end business process automation
Whether it’s automating Excel reports, connecting apps via APIs, or building advanced workflows using n8n — I focus on delivering solutions that actually reduce manual work and improve efficiency.
Clients consistently rate me 5⭐ for reliability, problem-solving, and clean scalable solutions.
If you're looking to automate your processes and eliminate repetitive work, let’s discuss your project.
Excel Macros
Visual Basic for Applications
Automated Workflow
API Integration
Automation
n8n
Dashboard
Spreadsheet Automation
Spreadsheet Macros
Data Extraction
Microsoft Excel
SQL
Data Processing
JSON
REST API
Business Process Automation
Saad R.
Karachi, Pakistan
$35/hr
4.9
46 jobs
Hey, I’m a senior systems and automation architect with 8+ years of experience designing, rebuilding, and operating mission-critical operational systems for growing and enterprise-level businesses.
Over the last 2–3 years alone, I’ve worked directly with 150+ founders, CTOs, and executive teams, the majority based in the United States, helping them turn fragmented, messy processes into reliable, scalable systems that support real revenue and day-to-day operations.
More than 90% of my work comes from US companies, including healthcare groups, legal firms, financial services, SaaS platforms, real estate operators, agencies, and professional service organizations. I’m fully accustomed to EST business hours, US decision-making styles, compliance expectations, and production-grade requirements, not experimental builds or quick hacks.
What I’m Typically Brought In To Solve
I’m not hired for isolated tasks. I’m brought in when systems already exist but are no longer reliable, scalable, or trusted.
Common scenarios I take ownership of:
CRM systems that are cluttered, inconsistently used, or structurally broken
Automations that exist but fail silently, break under load, or can’t be maintained
Multiple systems (CRM, Marketing, Finance, Support, Ops) that don’t sync cleanly
Teams running work in spreadsheets, Slack, or inboxes because the system doesn’t enforce process
Leadership lacking real-time visibility into pipeline health, SLAs, or operational risk
AI or Voice initiatives that were tested but never productionised safely
My role is to own the system end-to-end, stabilize it, and make it something your team can actually rely on day-to-day.
Systems I Design & Own
I work at the system level, not the feature level. This includes:
CRM architecture with clean data models, enforced pipelines, validation rules, and role-based permissions
Workflow automation layers built with deterministic logic, retries, logging, and alerting
Integration backbones using APIs and webhooks for one-way and two-way sync with conflict handling
Operational dashboards showing pipeline health, workload, SLA risk, and system failures
Clone-ready architectures that allow teams to scale without rebuilding core logic
The goal is always the same: reduce manual effort, increase reliability, and build systems that scale with the business.
How I Approach Projects
My approach is architecture-first, not tool-first.
Before building or changing anything, I map:
Source-of-truth ownership
Failure modes and recovery paths
Permission boundaries and data exposure
Long-term maintenance cost vs short-term speed
What happens when volume, users, or complexity doubles
This prevents the most common failure I see in growing companies: systems that work today but collapse under growth.
AI & Voice Agent (Production-Grade Only)
Where it makes sense, I integrate AI and voice agents into operational workflows such as call handling, summarization, qualification, and automated follow-ups, ensuring outputs are structured, logged, auditable, and tied to core systems.
I don’t ship demo or experimental AI. Everything is designed for:
Production reliability
Cost control
Monitoring and fallback paths
Secure handling of business and customer data
AI is treated as infrastructure, not a novelty.
If your organization needs stable, scalable systems, share a brief overview of your current setup and I'd love to help.
Core Expertise & Skills
CRM Architecture | Workflow Automation | Systems Integration | API Orchestration | Business Process Automation | AI-Enabled Operations | Data Synchronization | Scalable System Design | Enterprise CRM Implementation | Operational Systems
CRM & Operational Platforms
Zoho CRM | Zoho One | HubSpot CRM | Salesforce | Airtable | Pipedrive | Zendesk | Odoo CRM | GoHighLevel | Monday.com | ClickUp | Jira | Asana | Notion
Automation & Integration
Make (Integromat) | n8n | Zapier | Microsoft Power Automate | Workato | REST APIs | GraphQL | Webhooks | OAuth | Event-Driven Workflows | Two-Way Sync | Error Handling | Retry Logic | Monitoring & Alerts
AI, Voice & Intelligent Automation
OpenAI | ChatGPT | LangChain | AI Agents | Voice AI | Vapi | Retell AI | Call Transcription | Call Summarization | Intent Detection | CRM-Embedded AI | AI Workflow Automation | RAG Pipelines | Vector Search
Data, Reporting & Analytics
Power BI | Tableau | Looker Studio | SQL | PostgreSQL | MySQL | MongoDB | Operational Dashboards | Pipeline Reporting | SLA Tracking | Executive Reporting
Backend, APIs & Interfaces
Python | Node.js | REST APIs | GraphQL APIs | Custom Middleware | Secure API Integration | Data Normalization | Conflict Resolution | System-to-System Sync
Web, App & Business Systems
WordPress | Webflow | Framer | React | Flutter | PHP | Admin Panels | Client Portals | Internal Tools | Secure Forms
Finance, ERP & Operations
QuickBooks | Xero | Odoo ERP | Financial Data Sync | Invoicing Automation | Revenue Tracking
Process Integration
CRM Development
CRM Automation
Business Process Automation
API Integration
Solution Architecture
Enterprise Software Development
Data Integration
Chatbot Development
AI Chatbot
Business Intelligence
Process Optimization
Business Operations
Automated Workflow
AI Agent Development
Kashaf K.
Karachi, Pakistan
$20/hr
4.5
26 jobs
I am a CRM Specialist and Operations Focused Virtual Assistant with 4+ years of experience helping startups, entrepreneurs, and established companies streamline their operations, optimize systems, and improve client engagement.
My work focuses on building efficient workflows, organized systems, and automated processes that save time, reduce manual work, and support business growth. From CRM implementation and data management to executive support and project coordination, I ensure their systems, communications, and operations run smoothly.
☑️ 𝗖𝗥𝗠 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
CRM setup, customization, and optimization
System integrations across business platforms
Workflow automation and process development
CRM data migration, cleansing, and maintenance
Analytics, reports, and dashboards
Team training and ongoing system support
☑️ 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
Custom automated workflows
Cross platform integrations
Process optimization and operational upgrades
Secure data migration and database structuring
☑️ 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 & 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
Project management and operational coordination
Email management and communication handling
Customer support (Chat / Email / Messenger / Call)
☑️ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 & 𝗪𝗲𝗯 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
Website and landing page development
Webforms and lead capture systems
Social media management
I’ve worked across multiple platforms, including:
✔️ 𝗖𝗥𝗠 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀
Pipedrive, Monday, GHL, AgencyZoom, InsuredMine, NowCerts, QQCatalyst, EPIC Applied, Hubspot, Salesforce
✔️ 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗦𝘂𝗶𝘁𝗲𝘀
Google Workspace, Microsoft Office, Zapier, Slack, Trello, Front
✔️ 𝗙𝗼𝗿𝗺 𝗕𝘂𝗶𝗹𝗱𝗲𝗿𝘀 & 𝗗𝗼𝗰 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
Jotform, DocHub, Formstack, Canva, Gravity Form, DocuSign
✔️ 𝗩𝗼𝗶𝗰𝗲 & 𝗦𝗠𝗦 𝗣𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀
RingCentral, LightSpeed, TidyCal, 8x8
✔️ 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀
Zapier, n8n, Pipedream, Make, LeadConnector, Native CRM Automations
☑️ 𝗪𝗲𝗯𝘀𝗶𝘁𝗲𝘀 & 𝗙𝘂𝗻𝗻𝗲𝗹𝘀
WordPress, Simvoly, Webflow
✔️ 𝗔𝗜 𝗩𝗼𝗶𝗰𝗲 & 𝗖𝗵𝗮𝘁 𝗕𝗼𝘁𝘀
Gail, Front
Let’s connect and see how I can help you create structure, clarity, and efficiency in your business.
CRM Software
Pipedrive
CRM Automation
Zapier
Virtual Assistance
Email Support
Product Management
Administrative Support
Client Management
Automated Workflow
Social Media Management
Insurance Agency Operations
Project Management
API Integration
n8n
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