Hire the Best Qualiteam X-Cart Specialists

Integrated systems rarely break on the first successful API call. They break three weeks later: a failed Shopify webhook, an ERP order that never synced, a CRM contact missing from the pipeline, or POS inventory that no longer matches the store. I build and fix the middleware/API layer behind those systems. My strongest work is around Shopify, ERP, CRM, POS, and Laravel-based backend systems where product data, orders, inventory, customers, payments, and reporting all need to stay aligned. What I usually handle: - Shopify / Shopify Plus integrations and custom commerce workflows - ERP and CRM syncs: Acumatica, Salesforce, Zoho, HubSpot, SAP-style systems - POS and inventory workflows: Clover, store operations, loyalty, order flows - Laravel/PHP middleware, APIs, webhooks, queues, cron jobs, retries, and logs - Admin dashboards, reporting panels, and operational data models - Production debugging where the issue is hidden across multiple systems Relevant background: - Built and supported systems handling 24k+ products, 3M+ users, and 2,000+ locations - Led technical delivery across teams of 20+ - Worked across Shopify, Shopify Plus, Magento, BigCommerce, Acumatica, Salesforce, Zoho, Clover POS, Laravel, REST/GraphQL APIs, PostgreSQL, MySQL, AWS, Firebase, and payment systems I also take on SaaS MVPs and React Native app work when the project depends on backend architecture, integrations, subscriptions, analytics, or production stability. If your store, ERP, CRM, POS, or internal dashboard is held together by fragile syncs and unclear data flow, I can help trace where it breaks and make the system reliable.

*Top Rated Plus* 15+ years of experience in Design, Development, Web Applications, Mobile App Development, and Digital Marketing. Specialized in both Front-end and Back-end development. 🤖 Expertise in AI Automation & Integration Tools: I help businesses automate their digital presence using AI, from building smart websites and mobile apps to automating SEO, lead generation, and customer support. Our AI automation services include chatbot development, content optimization, workflow automation, and AI-driven analytics. - Zapier, Make (Integromat), n8n, Pabbly Connect - OpenAI API, Google Cloud AI, AWS AI Services - Custom AI Tool Development (integrating GPT models with websites or CRMs) Make AI Certified | Shopify Partner | Kajabi Partner | Wix Partner | WordPress Certified | Bigcommerce Certified Partner | Google Certified Partner | Blockchain masterclass **Experience and Expertise:** *1. Website Development: Expertise in creating Static and Dynamic sites, E-commerce, Business or Corporate, Personal Websites, Progressive Web Apps, Landing Pages, Online courses, and Sales pages. Key Skills: - PHP, Laravel, Next.js, React, Node.js, Bubble io, CakePHP, CodeIgniter, Shopify, Ecwid, WordPress, Kajabi, Wix, Webflow, Square Space, Weebly, OpenCart, Magento, headless CMS, PrestaShop, Concrete CMS, HubSpot CMS, BigCommerce, Contentful, Joomla, Open Source platforms, Python, MySQL, Smartcommerce, SmartBiz, Order management system (OMS), Skool community platform, Systeme io for online courses. - AI Coding Assistants GitHub Copilot, Cursor, Tabnine, Codeium, Replit Ghostwriter, Sourcegraph Cody, Snyk AI, DeepSource AI, Kite, AI2Code - MVC (Model, View, Controller), Crypto, Blockchain technology, Adobe Experience Manager - Themes & Plugin Customization, WP Plugin Development, Shopify Apps, Wix Apps, Elementor, Smartly Templates, etc - Elementor, Divi Builder, WPBakery, Beaver, etc. - AI Automation Solutions / AI-Compatible Websites - AI LLM Model Development - Figma to WordPress, WooCommerce, Shopify, OpenCart, Laravel - Figma to HTML / Next.js / React.js - MEAN Stack / MERN Stack *2. Website Designing: HTML5, CSS, JavaScript, Bootstrap, AJAX, JQuery, PhotoShop, PSD-to-HTML, Graphic Designing, Responsive design, Wireframe, Foundation, Mobile Websites, Figma, and Canva *3 Mobile Apps: Flutter, IONIC Developer, iPhone IOS and Android app development. Hybrid and Native *4. Payment Gateways: PayPal Pro & IPN, Authorize.net, Protx, SecurePay, Google Pay, EBS, Citrix, Stripe, SagePay, Square, etc. *5. APIs: API Development and integration SOAP, REST, Google Maps, Amazon S3, ChatGPT, Facebook, Twitter, Flickr, Fileshare, CryptoAPI, etc. *6. Hands-on Experience with GitHub, Gitlab, Bitbucket *7. Crypto Technology: Expertise in integrating onramp and offramp widgets to facilitate the buying, selling, and exchanging of cryptocurrencies. Including developing and implementing efficient crypto payment solutions, optimizing user experiences, and improving platform functionalities. Strong understanding of blockchain technology and cryptographic protocols. *8. Website Performance Optimization: Specialize in developing secure and scalable online platforms. - Implementing SSL security protocols to safeguard user data and transactions. - Prioritize user experience, ensuring intuitive and user-friendly interfaces that improve engagement and satisfaction. - Mobile responsiveness & performance optimization, perfect experiences across all devices, employing techniques to enhance speed, efficiency, and overall site performance. - Create customized solutions to clients' unique needs, while optimizing websites for SEO to improve visibility and search engine rankings. *9. Digital Marketing: Always stay updated with industry trends and the latest Google and AI updates/algorithm changes to ensure strategies remain effective and competitive. - AI-Powered SEO Strategies, On-page, Technical, Local, and off-page, to optimize website rankings and increase organic traffic - Schema Markup Implementation(FAQs, How-To, etc), Voice Search Optimization, GEO SEO (Local SEO), Answer Engine Optimization, Generative Engine Optimization - Proven track record in composing effective Google Ads campaigns, Optimization & Management, maximizing ROI, and reaching targeted audiences. - Experience in social media marketing, specializing in creating unique & user-friendly content, and managing campaigns. *10. Experience in Industries: E-commerce platforms, business/corporate sites, personal pages, entertainment hubs, landing pages, portfolios, blogs, educational portals, news & media platforms, Job Sites, Medical Clinics, Real Estate, Blockchain, Crypto, Web3, Service Portals, Social networking sites, Health & Fitness, Travel & Tourism, Corporate, Forums, Social Community, and community platforms. I bring a wealth of knowledge and a proven track record in delivering high-quality work and believe in meeting deadlines and client satisfaction.

D2C generalist with 8+ years in remote operations. I help businesses eliminate manual work, streamline backend processes, and make faster decisions through automation, data, and research. What I Can Do For You ⚙️ Sheets & Automation -Custom Google Sheets systems, advanced formulas, and pivot tables -Dynamic dashboards and real-time tracking templates -n8n workflows and Google Apps Script to automate repetitive tasks -Save your team hundreds of hours in manual work 📊 Data & Reporting -Organize and analyze large datasets for actionable insights -Build automated performance reports and tracking systems -Create real-time dashboards in Looker Studio (GA4 + Google Search Console) 🔍 Market & Competitive Research -Competitive analysis and industry landscape mapping -Expansion opportunity research across real estate, e-commerce, and other sectors -Structured research reports tailored to your business needs 🛒 E-commerce & Supply Chain Ops -Back-end ops setup and management for Shopify -Supplier and vendor coordination, shipping, and manufacturing liaison -Dispute resolution handling for PayPal, Klarna, and Mollie 🗂️ CRM & Case Management -Email management and case resolution workflows -CRM setup and support using Freshdesk, Zendesk, Salesforce, and GoHighLevel -Process documentation and SOP creation 🎨 Creative & Content -Logo design and brand collateral creation -Social media content planning and production -Video editing for marketing and branding using DaVinci Resolve 🛠️ Tools & Platforms Google Sheets Google Apps Script Looker Studio (GA4, GSC) N8N Automation Shopify Zendesk Salesforce Freshdesk GoHighLevel PayPal Klarna Mollie Rent Manager Canva Adobe Firefly DaVinci Resolve ChatGPT Claude AI 📌 Upwork Highlights ✅ 100% Job Success Score 🏆 Top Rated Plus 🕐 8+ years remote experience

I help agencies, founders, and growing teams turn scattered digital work into organized delivery systems, measurable campaigns, and practical CRM/AI workflows. My work sits at the intersection of project management, marketing operations, CRM automation, and client-ready execution. I currently serve as Chief Marketing Officer at Digital Delane, where I support campaign delivery, website/app promotion, reporting routines, CRM workflows, AI-assisted documentation, and cross-functional coordination. What I can help with: - Digital project plans, scopes, timelines, task boards, status reports, and delivery follow-up CRM and marketing automation in GoHighLevel, HubSpot, Salesforce, Constant Contact, Zapier, Make, n8n, and API/webhook handoffs - AI-enabled workflow design using Claude Code, Codex, Gemini CLI, Cursor, VS Code, and open-source AI models — not to experiment, but to deliver faster and document better - Marketing campaign coordination, paid media support, social/content calendars, SEO/content organization, and analytics summaries - Business documents, SOPs, proposals, dashboards, process maps, and client-facing reports Proof from the work: - 60+ campaigns across 40+ brands - $60K+ in managed ad budgets (Google, Meta, LinkedIn) - 25K contacts reached in one month through CRM automation - 50 → 200 chats/person (4x support capacity, same team) - 8–9 demos/day supported through automated workflows - 100+ court hearings and negotiations interpreted at 95%+ accuracy. If you need someone who can think strategically and also execute, I can help you structure the work, build the system, and keep the project moving. Quadrilingual (English, French, Haitian Creole, professional Spanish).

I am a US citizen living abroad and a certified: • Zendesk Systems Administrator • HubSpot Sales Administrator • Gorgias Systems Administrator • Shopify Store Building Expert With nearly 20 years of experience in the customer support industry, I specialize in building strong, efficient, and scalable support operations. I am also the founder of Adams-BPO, an elite Gorgias partner and a recognized expert in Zendesk, Freshdesk, HubSpot, Shopify, and web development. At Adams BPO, we provide top-tier customer support teams for growing companies, including: • Full-time agents • Full-time managers • Quality assurance managers • Reporting and analytics professionals We structure every client relationship around proven processes and guarantee performance that exceeds industry standards. With Adams BPO managing your support, your customer service will thrive—and you’ll be free to focus on what you do best: growing your business. We are also AI specialists, offering custom-built AI agents tailored to your company’s needs. Our AI solutions enhance efficiency, automate routine tasks, and deliver exceptional customer experiences. Personally, I thrive in building out workflow systems and support infrastructure. My specialties include: • Building customer support departments from the ground up • Automations, triggers, and rule creation • Workflow processes and view structures • Chatbot mapping and knowledge base linking • Multi-platform integrations • Reporting and analytics for all major CRMs Platform-Specific Skills: Zendesk • Agent Interface • Zendesk Talk, Chat, and Guide • Custom views, automations, and integrations HubSpot • Pipeline structure • Workflow automations • Sequences and integrations • CRM account linking Gorgias • Rules, macros, views, automations, and AI configuration • Multi-store Shopify and platform integrations I’m also bilingual (native English and fluent Spanish), and I genuinely love both people and the platforms I work with. I’d love the chance to speak with you about how I can help you scale, streamline, or strengthen your customer support operation.

*TOP RATED* Over 12 Years of Experience in Website Design, Development from Scratch, and Digital Marketing. I follow W3C Coding Standards, Clean, readable, well-commented code, and GDPR & Legal Standards. I specialize in creating Modern, User-friendly, Secure, Fully responsive & mobile-first design websites using the latest version/technologies. Google Partner | Shopify Partner | Kajabi Partner | Wix Partner | Bigcommerce Certified Partner I can work on AI-powered websites, Landing Pages, Online courses, PHP Custome Framework, CMS & Content-Based Websites, E-Commerce Websites, Web Application, Custom Concept, Responsive & Mobile Websites, API, Web Service, and Open Source. # Key Skills and Expertise: ======================== - HTML5, CSS, JavaScript, Bootstrap, Vue.js, Angular, Sass, jQuery, TypeScript, Less - Shopify, Kajabi, Wix, WordPress, OpenCart, Weebly, Nosto, SamCart, SquareSpace, Webflow, Prestashop, Headless CMS with WP and Shopify, HubSpot CMS, Bubble.io, SamCart, Nosto, Smartcommerce, SmartBiz - Full Stack PHP, Laravel, CakePHP, CodeIgniter, CakePHP, AJAX, JQuery, XML Smartly Templates, Node.js, React, NextJS Framework Developer - Blockchain Application Development, NFT Development, Smart Contract, Web3.js, NoCode, RainbowKit, Telegram Bot Development, Cryptocurrency Exchange - MySQL, Amazon Web Server (AWS) - Website Designing: PhotoShop, HTML5, CSS3, Responsive Websites, BootStrap, PSD-to-HTML, Mobile Friendly Websites, Figma, Canva. - Adobe Experience Manager, ChatGPT AI - Animation: GSAP, WebGL, Three.js animation - Expertise in Automation & Integration Tools: I help businesses automate their digital presence using AI, from building smart websites and mobile apps to automating SEO, lead generation, and customer support. Our AI automation services include chatbot development, content optimization, workflow automation, and AI-driven analytics. . Zapier, Make (Integromat), n8n, Pabbly Connect . OpenAI API, Google Cloud AI, AWS AI Services . Custom AI Tool Development (integrating GPT models with websites or CRMs) - Payment Gateways: Paypal pro & IPN, Authrized.net, Protx, Payex, SecurePay, Yahoo Stores, Google Checkout, EBS, Citrix - Theme Development and Customization Wordpress, Woo-Commerce, OpenCart, Shopify, Weebly, Wix, Kajabi, Joomla, Webflow, Squarespace - APIs: Development and Customization SOAP, REST, Google MAP, CryptoAPI, Amazon S3, ChatGPT, Yahoo, Facebook, Twitter, Flickr, Fileshare, Insurance, etc. # Digital Marketing: SEO, PPC, Content Wirting and - Social Media Optimization, Social Media Marketing - PPC - Pay Per Click, Google Ads, Bing & Yahoo Ads, Facebook Ads - GA4 Certified, Adobe Experience Manager - Facebook, Instagram, TikTok, Bing & Yahoo, and LinkedIn Ad Specialist - Amazon, Ebay, Google Merchant and Facebook Store Expert - Technical Google Algorithm SEO Expert 2023 - Google First Page Keywords Ranking Expert - Sales and Conversion Strategist - Crypto token promotion, Crypto ICO Marketing, Crypto Website SEO - Google Analytics 4, Google Search Console, Google My Local Business Places - Amazon Store, eBay Stores, Google Merchant, Facebook Shop - Content Writing: SEO Optimized Blogs, Articles, and Website Content Writing Below is a brief listing of the types of websites developed by me: 1. CMS, Business/Corporate Websites, Forums 2. E-commerce and Merchant Solutions 3. Social networking and sharing, Social Community websites/platforms 4. Real estate and Auction websites 5. Daily Deals, coupon based websites 6. Travel, tourism and hospitality websites 7. Education/Job related websites/Portals 8. Forum and Blogging websites, portfolios sites, etc 9. Open Sources and 3rd Party software 10. Image Galleries, Videos and Music 11. Micro websites: Insurance, Health & Diets etc 12. Blockchain, Crypto, Web3, Service Portals etc 13. Personal pages, Landing pages and entertainment hubs 14. News & media platforms 15. Medical Clinics, Hospitals, and Health & Fitness