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✅ Senior Manual QA Tester / Test Lead with deep, hands-on experience in banking, fintech, payments, SaaS, and enterprise platforms. Actively performs manual testing while leading QA efforts for online banking, digital payments, and credit card systems, ensuring secure, stable, and compliant releases. 💬 I personally execute and lead testing across core banking systems, payment gateways, online and mobile banking platforms, credit card processing systems, SaaS & PaaS solutions, POS, ATM, and CRM environments. My strength lies in hands-on manual testing, early defect detection, and end-to-end quality ownership in high-impact financial systems. 👩‍💻 As a Senior Manual QA, I balance hands-on testing and leadership, collaborating closely with developers and business stakeholders to align QA execution with functional, regulatory, and business requirements. I thrive in Agile and hybrid environments, mentor team members, and continuously improve testing processes while staying directly involved in testing activities. ✨ Senior Manual QA Expertise (Hands-On) ✔️ Manual, functional, regression, smoke, exploratory, integration, API, and end-to-end testing ✔️ Hands-on test execution, test planning, test case design, reporting, and sign-off ✔️ SaaS, PaaS, web, mobile (iOS & Android), and enterprise system testing ✔️ Banking & fintech domain expertise: Online & mobile banking, Payment systems & gateways, Credit card processing & transaction flows, POS, ATM, CRM, and core banking systems ✔️ Defect lifecycle management, root-cause analysis, and quality risk assessment ✔️ Agile, Waterfall, and Hybrid methodologies Tools & Technologies: Jira, Confluence, Zephyr, TestRail, Redmine, ServiceNow, Postman, WinSCP, MS Office, Google Workspace Basic exposure: JMeter, Playwright (Python) ✨ Strengths & Value I Bring ✔️ Strong communicator and team collaborator, working closely with developers and stakeholders ✔️ Detail-oriented and highly organized, ensuring accurate and complete test coverage ✔️ Agile team experience, active in ceremonies and cross-functional collaboration ✔️ Fast learner, able to work independently with minimal supervision ✔️ Comfortable supporting UAT, documentation, and release processes ✔️ Consistently on top of project timelines and QA tasks, ensuring timely deliveries 🏆 Why Banking & Fintech Teams and Clients Trust Me ✅ Hands-on testing with early issue and risk detection ✅ Strong focus on security, accuracy, usability, and customer trust ✅ Clear and proactive communication across technical and non-technical teams ✅ Effective in both individual contributor and QA leadership roles ✅ Reliable in fast-paced, regulated banking and fintech environments 📩 Let’s connect to discuss how I can support your team as a hands-on Senior Manual QA and help deliver secure, high-quality banking and fintech software with confidence.

Let’s talk and work on your projects together! (I LOVE AND GENUINELY HELP STARTUPS! 📈🚀) Until now, a lot of my clients still have me for work at times they need help. I work with integrity and deliver only with my best leading to having a good relationship with them. What I can do for you: • Software Testing Services (Manual and Automated) • UI Testing (Cross-browser and Cross-device) • API and Performance Testing • AI Prompt Testing • Site Audit (Shopify, WooCommerce and the like) • Technical Documentation and Writing • Editing/Proofreading • Building WordPress Websites • Technical Support / Assistance • Project Management How and where I can be of help: • Analyzing users stories and/use cases/requirements for validity and feasibility • Execute all levels of testing (Exploratory, UI, Regression, Smoke & Sanity, Functional, Usability, Performance, and UAT) • Help AI apps get smarter by testing and providing feedback • Detect and track software defects and inconsistencies, bug reports with annotation • Writing Knowledge Bases and Manuals - Technical Documentation - User Guides • Provide technical support, feedback and recommendations based on best practices What I can offer for the team: • 10+ years of experience as a Software Tester (Web and Mobile) • 2+ years of using AI heavily for product testing • 8+ years doing Technical Documentation w/ close coordination w/ developers on a daily basis • 5+ years of BPO experience as a Technical Support/Helpdesk • Ability to handle multiple tasks simultaneously • Ability to work in a fast-paced environment with minimal supervision • Sense of ownership, critical thinker and problem-solving skills • Excellent interpersonal and communication skills • Team player with Good time-management skills I am very open and flexible on my approach and to discussions to meet each client's needs. Work with integrity. Deliver with quality and excellence. I can only commit to these. Anything you need help with? I will always be glad to be of assistance. Send me a message. 📩

---------------------------------⭐️⭐️TOP STAR⭐️⭐️------------------------------------ ​Bridging the gap between rigorous Quality Assurance and cutting-edge Machine Learning, I am a technical specialist focused on the end-to-end lifecycle of intelligent systems. My expertise lies in architecting automated testing frameworks for AI-driven applications, specifically focusing on Large Language Models (LLMs), Voice AI, and real-time Computer Vision systems. With a background rooted in QA Engineering and a deep pivot into AI development, I ensure that complex, non-deterministic models meet production-grade standards for reliability, accuracy, and performance. ​Core Competencies ​1. AI & Machine Learning Integration ​I specialize in the deployment and validation of advanced neural networks. My technical stack is centered on Computer Vision, particularly the YOLO (You Only Look Once) ecosystem, including versions v8, v11, and the latest v26. I have successfully moved multiple CNN models from local development to production environments using Hugging Face and Gradio, ensuring that the underlying inference logic is both sound and scalable. ​2. Intelligent Automation & LLM Testing ​Testing LLMs and AI Bots requires a departure from traditional "pass/fail" logic. I implement evaluative frameworks that test for: ​Model Hallucination & Factuality: Validating LLM outputs against ground-truth data. ​Latency & Throughput: Optimizing real-time object detection and voice response times to ensure seamless user experiences. ​Edge Case Robustness: Using deliberate repetition and "overlearning" methodologies to identify failure points in bounding box logic, tracking IDs, and classification confidence scores. ​3. Advanced Technical Stack ​Programming & Frameworks: Expert-level proficiency in Python, OpenCV, and PyTorch. ​Infrastructure: Extensive experience in building and optimizing local AI workstations (utilizing high-VRAM NVIDIA hardware) for training custom datasets, reducing reliance on cloud-cost volatility. ​QA Automation: Designing robust CI/CD pipelines that integrate automated test suites with ML training workflows. ​Strategic Approach ​My methodology is defined by a commitment to technical mastery through depth. I don't just test software; I dissect the architecture behind it. Whether it is a vehicle-and-people counter or a security-focused weapon detection system, my approach involves a rigorous "bottom-up" validation process—ensuring the raw data input, the neural layers, and the final UI output are perfectly aligned. ​I thrive in high-intensity, focused environments where the goal is to solve "impossible" technical hurdles. By combining the precision of a Manual/Automated QA Specialist with the innovative mindset of an ML Developer, I deliver AI solutions that are not only functional but resilient. ​Key Project Highlights ​Medical Imaging AI: Developed and validated classification models for lung pathology and pneumonia with high-precision confusion matrix results. ​Real-Time Detection: Engineered tracking systems using YOLOv11 for complex environment monitoring, focusing on ID persistence and spatial accuracy. ​Production Deployment: Streamlined the pipeline for deploying custom-trained models to public-facing platforms, ensuring high availability and optimized inference.

Detail-oriented Manual QA Tester with hands-on experience testing web and mobile applications. Skilled in identifying bugs, validating features, and improving user experience through thorough testing and clear documentation. Skills & Services: ✔ Manual Testing (Web & Mobile) ✔ Functional, Smoke & Regression Testing ✔ Exploratory & UI/UX Testing ✔ Test Case Creation & Execution ✔ Bug Reporting & Retesting ✔ Cross-Browser & User Flow Testing Tools: Slack, ClickUp, Google Sheets/Docs, Discord I provide clear communication, detailed bug reports, and reliable testing support to help teams deliver stable, high-quality products.

I'm a Technical Support for almost 6 yrs in the fields. Resolving issues with client regarding to their problems in laptop, desktop, printers. Also hardware and software issue. Right now I am working as a QA Software Tester From Dec. 2022 up to now.

Project management certified and Scrum Master certified. Customer service rockstar with years of experience in Customer Service, Team Management, Content Writing, Book Review, and App Review. I also have experience using Pipedrive, Mailchimp, QA Testing and WordPress. With certifications for Project Management, Agile Methodologies and Scrum Master. I have 15 years of experience in Project Management and Customer Service. I spent 9 years in a call center provide phone, chat, and email support for a US-based client. After that, I worked remotely as a Virtual Assistant for an Australia-based client for 2 1/2 years. I also have a background as a donations specialist for Activated Ministries for 2 1/2 years, catering to donors via phone. I also have an experience as a software/app tester. I'm currently working as Customer Success Manager for almost 4 years with experience in SaaS company, client retainment, client relationship, project management and testing. With Experience in JIRA, GitHub, and Visual Code.