Hire the Best System Administrators
in Tanzania

Are daily operations pulling you into micro-managing your team, chasing updates, handling follow-ups, fixing broken email systems, and solving technical issues instead of leading the business? You should not lose time, clients, or trust because of scattered operations, weak follow-up systems, disorganized workflows, or unreliable digital tools. I am a self-starter, tech-savvy Remote Operations Manager with experience in IT systems administration, project and product management, administrative support, customer technical support, and digital workspace management. I support founders, business owners, and medium-sized team stay organized, responsive, and efficient by managing daily operations, communications, workflows, technical issues, and digital systems with ownership. I leverage AI and automation tools to simplify repetitive work, improve coordination, and turn scattered operations into clear, efficient workflows. Previous Work Results 1. I configured MX records and DNS (SPF, DKIM, and DMARC), with 100% email deliverability, added email accounts, and administered user permissions. 2. I led a 14-member cross-functional team across product management and daily operations, improved team productivity, accountability, and collaboration by 70%. Contributed to a successful product launch. 3. I conducted 40+ market research projects and compiled reports that supported product development, business decisions, and strategic planning. I served as a system administrator for an institution where I managed servers, networks, email systems, and administered the ERMS portal for over 300 staff members and 5,000+ students in a single semester. I can support you with - Business email setup and domain configuration, including SPF, DKIM, and DMARC - Microsoft Office 365 / Google Workspace administrator (user account management, and access control) - Creating SOPs, checklists, task tracking, and workflow documentation - Client communication and professional email support - Data Entry Specialist, and CRM management - Strategic online research, market research, and trend analysis - System setup, technical support and project management - Newsletter and email campaign support - Administrative support and daily operations management - AI workflow optimization. My Strengths - Strong interpersonal, communication, organized, detail-oriented, and leadership skills - High level of ownership, creative problem-solving, technical thinking, and analytical skills - Excellent written and verbal English communication skills - Tech-savvy, adaptable, and quick to learn new platforms, tools, and workflows I do not just complete tasks. I take ownership of operations, communication, systems, and follow-through so you can focus on leadership, growth, clients, and high-value decisions. Need someone reliable, organized, tech-savvy, and proactive, send me a message and let’s discuss how I can support your business. Available remotely worldwide, with flexible support for clients across United State and European time zones.

Excel Expert, Tableau, Power BI, R programming, Python, Data Visualization, Swahili, English, Sub-Saharan Africa. Google Data Analytics Professional Certificate. Meta Data Analyst Professional Certificate. Lean Six Sigma Black Belt.

As a seasoned system administrator boasting an extensive ten years track record in IT infrastructures, I excel in delivering comprehensive IT support solutions. My proficiency is underscored by hands-on experience in managing Active Directory environments with over 200 users. A proven problem solver, I've consistently met and exceeded client expectations by swiftly and effectively resolving technical support requests within specified SLAs. With a commitment to excellence, I am poised to elevate your IT operations, ensuring seamless functionality and client satisfaction. Choose a dedicated professional who goes above and beyond to optimize your system performance and resolve issues promptly. Key projects completed; ★Implemented FortiGate SD-WAN. ★Migrated file shares from Windows Servers to SharePoint Online. ★Implemented Microsoft Teams sites for an organization. ★Migrated Active Directory from VMware ESXi to Microsoft Hyper-V virtual machines. ★Server virtualization using Hyper-V and VMware vSphere 6. ★Zabbix monitoring software implementation to monitor network infrastructure. ★Implemented NTP server based on CentOS Linux to synchronize time for CCTV infrastructure. Technology stack; ★Windows Servers 2012/2016/2019. ★Microsoft Hyper-V & VMWare vSphere 6/7. ★CentOS and SUSE Enterprise Linux. ★Active Directory, DNS, DHCP, WDS, MDT & IIS. ★Microsoft Exchange 2013/2016. ★Microsft 365 SharePoint Online, One Drive, Microsoft Teams & Microsoft Bookings. ★Windows 10/11 professional. ★FortiGate Firewalls. ★FortiGate FortiMail ★Zabbix IT infrastructure monitoring software. ★Surveillance - Hikvision CCTV.

Microsoft Certified Solutions Expert (MCSE) with over 10 years of technical experience. I am dedicated to providing top-tier IT support and solutions, utilizing my extensive expertise in cloud services, virtualization, and helpdesk operations, working with startups, Managed Service Providers (MSPs), and enterprise organizations. Go High Level expert in funnel design, automation, and email marketing Key Skills: *Cloud and Server Administration: Proficient in #Azure administration, #VMware, Microsoft M365 administration, #Windows and Linux server administration, #Microsoft Exchange Online and On-premise administration (Hybrid environment), #Google Workspace, and #Intranet. *Security and Networking: #Advanced knowledge of security systems, #networking installation and configuration, #Patch and OS deployment, #OS updates, and antivirus management. *Mobile Device Management (MDM): #Implementation and management of MDM software, #Device enrollment, #Configuration of device policies and procedures, #Application management, #Security monitoring and compliance, reporting, and auditing. *Go High level expert: #Funnels & Websites -Landing page design, website design, and funnel design -Building and customizing sales funnels and landing pages -Creating and managing Go High Level survey forms # Automations, Workflows, Calendar, and Email & SMS Marketing -Setting up email/SMS marketing campaigns and automation sequences -Troubleshooting email and SMS campaign issues -Automating customer SMS and email replies -Configuring calendar setups and automations # CRM, Pipeline & Sales Tracking, Reporting & Analytics -Managing contacts, leads, and customers in a centralized database -Tracking sales pipelines and managing sales stages -Generating and analyzing reports on campaign performance # Full Go High Level Technical Support -Integrating third-party apps like Zapier, Stripe, Twilio, and Mailgun -Configuring domain setup and DNS settings -Customizing dashboards and setting up accounts for agencies and clients -Fixing issues related to broken links, incorrect redirects, and form submissions *Helpdesk & Support: #Effective L1/L2 Helpdesk support, #Maintaining high service levels with 24/7/365 availability in line with SLA requirements, #Writing and maintaining technical blogs and articles related to O365 solutions and other technical topics. *Data Analysis and Management: #Proficient in Power Platforms (Power BI and Power Automate), #Report generation, and data analysis. *Workflows and Automations: #Creation of static and dynamic workflows, #Automating business processes. *Collaboration Platforms: #Zoom webinar host/moderator, #Microsoft Teams, Webex. *Tools & Platforms: Familiar with #System Center Configuration Manager (SCCM), #DocuSign, #ServiceNow, #JIRA Service Desk, #Zendesk, #ManageEngine Platforms (ADManager, ADAudit, AD Self-Service, Patch Manager), #Freshservice, and RMM tools like #ConnectWise, #SolarWinds, #ManageEngine, #NinjaRMM, and #Kaseya.