SaaS and digital product teams hire me when users are dropping off and the usual fixes aren't working. My work combines UX design and UX research to find exactly where and why users disengage, then design and test the improvements that move the metrics that matter.
▸ You might be in the right place if:
Your product has traffic or signups but conversion or retention is lower than it should be
You've had designers or audits before but nothing meaningfully changed
You need someone who can own the problem end to end, not just deliver a report or a Figma file
You want research-backed decisions, not assumptions
▸ What working with me looks like:
I start by finding the real problem, through user interviews, usability testing, behavioral analysis, and journey mapping. Most teams discover the issue they thought they had isn't the actual issue.
Then I design the solution, wireframes, flows, prototypes, and specs your developers can build from immediately. No theoretical recommendations. No endless Figma exploration.
Then I tie it to outcomes, conversion rates, onboarding completion, trial-to-paid, retention. The work isn't done when the design is delivered. It's done when the metrics move.
▸ This is not the right fit if you're looking for:
A quick visual refresh or UI polish
Someone to execute a brief without questioning it
A one-off audit with no follow-through
▸ A bit about me:
I'm a UX Designer and UX Researcher with a Master's in Service Design from the Estonian Academy of Arts. I've led UX strategy and research for enterprise clients including VML (Dubai), QSAS (Saudi), the City of Tallinn, Riga Airport, alongside SaaS and digital product teams across Europe and the Middle East. On Upwork I'm Top Rated Plus with a 100% Job Success Score.
Also found via these searches:
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User Experience Design
Usability Testing
User Flow
Wireframing
User Experience
UX & UI
UX Research
Conversion Rate Optimization
A/B Testing
App Design
Web Design
Product Design
Prototyping
Figma
Qualitative Research
Journey Mapping
Information Architecture
Design Thinking
Landing Page Optimization
Customer Experience
Rinesa Z.
Tirana, Albania
$9/hr
5.0
7 jobs
Hi all, I’m Rinesa, a UI/UX Designer with over 4 years of experience. I design engaging web experiences, high-converting landing pages and e-commerce sites that deliver results.
SPECIALITIES
✅ User Interface Design
✅ User Experience Design
✅ Mobile App Design
✅ Web App Design
TOOLS I USE
✅ Figma
✅ Sketch
✅ Adobe Photoshop
✅ Adobe Illustrator
✅ Adobe Premiere Pro
Whether collaborating within a team or working independently, I bring a blend of creativity and expertise to every project.
Skilled in discovering and adapting to the latest cutting-edge technologies.
Feel free to reach out to discuss your project needs, I'm committed to transforming your ideas into successful solutions.
User Experience Design
Wireframing
Web Design
Figma
Landing Page
User Interface Design
UI Graphics
UX Research
UI/UX Prototyping
Mobile App Design
Product Design
User Experience
UX & UI
Website Redesign
Web Application
Armend M.
Ferizaj, Albania
$40/hr
4.8
124 jobs
I design static ad creatives that ecommerce brands run on Facebook, Instagram, and Google - built for testing and scaling, not for a brand deck. Lower CPA, higher CTR, and enough volume to keep beating ad fatigue.
Brief to Figma link in 24–48 hours.
What I deliver
- Static ad creative for Meta and Google, built in testable variation sets
- Landing pages and PDP design that convert the clicks your ads buy
- Ongoing concept and hook development so your account never runs dry
How it works
- Start with a single paid project so we can see if we fit.
- If the creative performs, most clients move to a flat monthly retainer: you drop briefs, I return files in 24–48 hours, pause or cancel whenever. No re-hiring, no overhead.
AGENCIES: I work fully white-label under your brand. Premium creative execution without a full-time hire, and your clients only ever see your name.
Graphic Design
Brand Design
Logo Design
Figma
Adobe Photoshop
Adobe Illustrator
Social Media Design
Marketing Advertising
Web Design
Visual Identity
Branding
Creative Direction
Digital Design
Advertising Design
Print Design
Landing Page
Display Ad
Conversion Rate Optimization
Facebook Advertising
Social Media Advertising
Visar U.
Tirana, Albania
$45/hr
4.9
50 jobs
Struggling with low conversions, high churn, or poor retention on your SaaS or e-commerce platform? I help startups and businesses boost conversions +15–25% and retention +10–20% through strategic UX/UI design.
What I do:
• UX/UI Redesigns that convert more users for SaaS & E-Commerce
• UX Audits that uncover friction points costing you customers
• Landing Page & Checkout Optimization (+15–25% conversion increases)
• SaaS Dashboards & Onboarding Improvements (+10–20% retention)
Proven results:
• Increased trial-to-paid conversions by up to 18%
• Reduced e-commerce cart abandonment by up to 22%
• Boosted user engagement across SaaS dashboards
Ready to turn your product into a conversion machine? Message me and let’s discuss how to improve your metrics.
User Experience Design
Mockup
Figma
Mobile App Design
Landing Page
Website Redesign
Website
Product Design
Web Design
User Interface Design
Logo Design
Web Application
Shopify
Dafina H.
Mitrovice, Albania
$30/hr
4.9
88 jobs
I am a UX/UI designer with over 9 years of experience. I help startups and businesses solve user problems with minimalistic, clean designs and user-friendly layouts.
My passion is designing dashboards, web applications, and mobile apps. I love working with data-heavy websites and apps and know how to do it. I have designed products for cryptocurrency, entertainment, travel, healthcare, money transfer, and many other industries.
I can help you with:
- Product UX
- User flows, wireframes, use cases
- UI design (Sketch, Figma, XD,)
-Prototyping, testing, animated interactions
- Startup design, Branding and marketing stuff (Adobe Photoshop and Illustrator)
- Design Systems, guides, design documentation and component libraries.
I am looking forward to collaborating with you!
Kind regards,
Dafina
User Experience Design
Responsive Design
Adobe Illustrator
Graphic Design
Adobe Photoshop
Web Design
UI/UX Prototyping
Design & Usability Research
Software Design
Mobile UI Design
Riard R.
Tirana, Albania
$40/hr
5.0
59 jobs
What I love doing:
• UI/UX
• Youtube Thumbnails
• Social Media Design
• Website and Landing Pages
• Newsletters
• Sales deck & investment deck design.
• Amazon Listing / A+
Design software that I use:
• Adobe Creative Cloud
• Figma
Brand Strategy
Creative Direction
Graphic Design
Corporate Brand Identity
Banner Ad Design
Interactive Design
Print Design
Motion Design
Web Design
Social Media Design
UX & UI
Illustration
Art Direction
Infographic
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