Hire the Best Windows Administrators
in Albania

IT professional with hands-on experience across multiple platforms including Windows 💻, Linux 🐧, macOS/iOS 🍏📱, and Android 🤖. Whether you need assistance with Network Administration 🌐, System Administration ⚙️, Application Performance 🚀, or System Automation 🔄, I’ve got you covered! 🔑 Key Skills & Expertise: • Network Systems & Virtual Machines • Troubleshooting & IT Support • Software Installation & Configuration • Automation & Scripting (Python, Bash, PowerShell) • Cross-Platform Support (Windows, Linux, macOS, iOS/Android) I am always open to discussing new projects, job opportunities, and collaborations. Whether you need expert IT support, system automation, or any other tech-related assistance, feel free to reach out. Let’s explore how I can contribute to your success. 🌟🚀

When a problem is too complex for the rest of the support team, I'm the one they escalate to. Over 20+ years in IT infrastructure and enterprise support - including 8 years as senior support specialist for a fast-growing SaaS platform. I've built a reputation for finding root causes others miss, not just patching symptoms. My former Director of Support put it this way: "Fisnik was the person my team turned to when problems were complex, stakes were high, and the path forward wasn't obvious... his ability to identify root causes that others had missed had a direct and lasting impact on resolution times and platform reliability." What I bring: - Technical depth: system integrations, platform troubleshooting, data analysis, network infrastructure (Linux/Windows, Cisco, Active Directory) - Client trust: consistently top-tier NPS scores, translating complex issues into clear answers under pressure - Leadership: ran a Tier 1 support team for 2 years - mentoring agents, cutting resolution times, fixing broken workflows - Lasting impact: built documentation and knowledge systems still used by teams after I moved on AI can answer a script. It can't diagnose a system nobody else can explain, keep an enterprise client calm during an outage, or take ownership when everything's on fire. That's the work I do, and it's why clients keep coming back. Top Rated Plus. 100% Job Success. CCNA certified. Fluent English, available across US business hours.

👋 Hi, I'm Duka! I have been a Google Workspace Migration Expert since 2006—yes, almost two decades of experience! As a Top-Rated Plus Freelancer with a 100% Job Success Score, I specialize in seamless Google Workspace and Microsoft Office 365 migrations, helping businesses enhance their Digital Workspace and optimize productivity while reducing costs. 🚀 Why Choose Me? ✅ Top 3% of Talent on Upwork ✅ 330+ 5-Star Reviews ⭐⭐⭐⭐⭐ ✅ Certified Google Professional Workspace Administrator ✅ ISO/IEC 27001 Information Security Senior Lead Implementer ✅ MSc in Software Engineering & Telecommunications ✅ Executive MBA from the University of Sheffield, UK I have successfully completed 330+ projects, including Google Workspace to Microsoft Office 365 migrations, Google Workspace tenant-to-tenant migrations, Digital Workspace optimization, Google Workspace Enterprise Plus security audits, and AI-driven automation solutions for businesses across the USA, Canada, UK, and Europe. 🚀 From fast-growing SMEs to global corporations with 35,000+ employees, businesses have relied on me to drive digital transformation, optimize workflows, and strengthen security, ensuring seamless and efficient operations. I specialize in Google Workspace email migration, Microsoft 365 deployments, and email deliverability optimization (SPF, DKIM, DMARC compliance). 💡 Services I Offer: 🔹 Google Workspace & Microsoft Office 365 Migrations: ✔️ Migrate from Microsoft Office 365 / Microsoft Exchange to Google Workspace ✔️ Migrate from IMAP servers (Gmail, Rackspace, Zoho, etc.) to Google Workspace ✔️ Migrate from Google Workspace, IMAP, Rackspace to Microsoft Office 365 ✔️ Data migration from Dropbox, Google Drive, OneDrive, SharePoint, Box to Google or Microsoft 🔹 Google Workspace Enterprise Plus & Microsoft 365 Administration: ✔️ Manage & optimize Google Workspace Enterprise Plus environments ✔️ Provide Super Admin training and ongoing support ✔️ Integrate Google Workspace with Slack, Monday.com, Zoom, and other cloud services ✔️ Security management: Organizational units, 2FA, compliance audits 🔹 Email Deliverability & Security (SPF, DKIM, DMARC): ✔️ Fix email deliverability issues & configure SPF, DKIM, DMARC for Gmail & Yahoo compliance (2024 update) ✔️ Conduct Google Workspace / Microsoft 365 security audits ✔️ Implement ISO 27001 best practices for Google Workspace security & compliance 🛠️ Services : 🔹 Google Workspace Migration, Office 365 Migration, Email Migration, Gmail Migration 🔹 Microsoft Office 365 Engineer, Google Workspace Deployment, Google Workspace Admin 🔹 DNS, SPF, DKIM, DMARC, Email Security, WHM cPanel, IT Project Management 🔹 Digital Transformation, AI, ChatGPT, Automation 📅 Ready to streamline your business operations? Let’s start your Digital Transformation journey today! 💬 Send me a message, and let's discuss your project!

🚀 Professional Overview ⭐ 9+ years as a Helpdesk Analyst at Teleperformance Albania ⭐ 2+ years as a Junior Systems and Network Administrator ⭐ 5+ years in Customer Support (on-site & virtual) 🌟 Key Skills and Tools 🎫 Ticketing Systems: ✔️ Service Desk, OTRS, Zendesk, Landesk, Qualtrics 🖥️ Remote Tools: ✔️ IntelliAdmin, TeamViewer, Quick Support, Windows Admin Tools 🔒 VPN & IT Support: ✔️ Cisco AnyConnect, Troubleshooting Hardware, Software, Networks, and Peripherals ⚙️ Platforms & Technologies: ✔️ Active Directory, JAMF Pro, Citrix Workspace, Azure, Office 365, Adobe Photoshop 🎨 Other Skills: ✔️ Graphic Design, Video/Audio Editing, Social Media Management, Data Entry 💻 Technical Expertise Platforms: Windows, Android 🌟 Expert: Windows OS, Microsoft Office 🔧 Intermediate: DHCP, Directory Access 🤝 Soft Skills ⭐ Proactive ⭐ Strong communication ⭐ Highly organized ⭐ Multitasking expert ✅ Service Guarantee 🚀 Specialized in helpdesk setups with unlimited post-project support to ensure comfort and usability.

SYSTEMS ADMINISTRATOR Systems Administrator with over 3 years of hands-on experience in managing IT Infrastructure. Offering a strong foundation in deploying and maintaining operating systems (Windows, Linux), maintaining cloud platforms (Azure) and VMware virtualization technologies, with a proven ability to drive efficiency, deliver successful outcomes and collaborate within cross-functional teams. Dedicated to expanding technical expertise in SAP Administration, cloud services like Azure and other emerging technologies.

Current position: System Administrator. i've been working for +7 years, as System Administrator , everyday problems are related to high use of traffic , internet , and voip, NOC monitoring, infrastructure implementation, Vmware virtualization , backup and restore technologies, KVM, Proxmox, ESXi, Clonezilla, Acronics, Active Directory, Windows2k3, Windows2k8, Windows2k12, Zimbra, Squire-mail, DNS, LAN, WAN, VPN, Vicidial integration and Freepbx implementation, Elastix, any other CRM personalized systems. very fluent in English and Italian. My #1 goal will always be to meet your needs and deadline. When working on a new project, I like to speak with the client, so that I can have clear understanding of his/her needs and vision of the project. I'm honest and fair.