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💼 Chief of Staff | Operations Manager | Project Manager | Senior EA If you’re a founder or CEO managing multiple priorities, operational gaps, and constant follow-ups, I step in to bring structure, clarity, and execution. With 9+ years of experience supporting U.S. and international companies, I operate as a right hand to leadership, ensuring your business runs efficiently while you focus on growth. I don’t just manage tasks, I build systems, streamline operations, and drive execution across teams. 🚀 How I Support Your Business ‣ Operational Leadership: Build and optimize workflows, SOPs, and internal systems ‣ Executive Support: Calendar, inbox, priorities, and coordination ‣ Project & Team Management: Align teams, track KPIs, and ensure delivery ‣ Process Optimization: Identify inefficiencies and implement scalable solutions ‣ Client & Stakeholder Management: Professional communication and relationship handling ‣ Finance & Admin Oversight: Invoicing, reporting, and operational coordination 📊 Impact I Typically Deliver • Save founders 10–20+ hours per week through systems and delegation • Improve team accountability and execution speed • Bring structure to fast-moving operations 🧰 Tools I Work With ClickUp, Notion, Asana, Monday, Jira | HubSpot, Pipedrive | QuickBooks, Xero | Google Workspace, Microsoft 365 🎯 Why Clients Work With Me • Strong ownership of outcomes with consistent, reliable execution • Fast integration into existing teams and workflows • High discretion when handling sensitive information If you’re looking for someone who can take ownership, reduce your workload, and bring operational clarity, let’s connect.

With 19 years of experience as a Project Manager, Strategic Business Consultant, Business Plan Writer, and Bookkeeping Expert, I specialize in helping businesses improve financial management, streamline operations, and execute projects successfully. Holding a PhD and a DBA in Management and Entrepreneurship, I bring a strong academic foundation and practical expertise. I’m passionate about delivering efficient, results-driven solutions that create long-term growth and impact. Whether you need strategic business consulting, project management support, or expert bookkeeping, I’m here to help! Let’s work together to optimize your processes and take your business to the next level. Looking forward to collaborating with you! Main areas of consultancy are: - Strategic business, performance management, and financial consulting - Manage and coordinate projects from planning to delivery - Prepare business plans, financial models, and reports - Oversee bookkeeping, budgeting, and cash flow management - Analyze performance and identify cost and efficiency improvements - Support decision-making with data-driven insights - Develop and implement operational and project management systems - Advise on growth strategies and risk management - Financial analysis, financial modeling, and reporting - Project management (WBS, Gantt, Budget Control) - Training and capacity building

As an experienced Data Visualization Expert, bolstered by a solid foundation in Project Management (PMP) and a recent certification in PMI Professional in Business Analysis (PMI-PBA), I specialize in transforming complex data into visually compelling and insightful narratives. With over 15 years in the field, I bring a blend of analytical acumen and creative design to make data accessible and actionable for a wide range of audiences. My professional journey has seen me collaborate with clients across diverse sectors including finance, healthcare, and education. This varied experience has equipped me with the ability to quickly understand and adapt to the unique data visualization needs of each client, delivering customized solutions that align with their specific objectives. My expertise extends beyond data visualization. The addition of the PMI-PBA certification to my portfolio highlights my proficiency in business analysis, allowing me to bridge the gap between business needs and technical solutions more effectively. This synergy of project management and business analysis skills ensures a holistic approach to data-driven challenges, driving meaningful change through informed decision-making. I am passionate about utilizing data as a powerful tool for transformation and growth. Whether it's through insightful dashboards, informative charts, or comprehensive data analysis, I am committed to helping my clients harness the true potential of their data. I eagerly look forward to new collaborations where I can bring this passion and expertise to your data visualization projects.

🏆 TOP-RATED PLUS Expert Project Manager / WordPress Developer /SEO Consultant - top 3% of Experts in Upwork. Expert IT Professional with a demonstrated history of working in the several online industry. Skilled in Web Design, Web Development, Web Application Development, WordPress, Shopify, Custom Themes Development, Mobile App development, IT Project Management, Technical Specification Document Writing, Functional Requirement Writing, SEO Strategist, SEO Consultant, Digital Marketing Strategist. Expert Project Manager that guarantees client satisfaction as well as direction and budget for each project, timely and according to the proposals. Highly skilled on maintaining project timeline in Monday.com, Asana, Jira. Expert Project Manager and Web Design & Developer that worked on multiple IT projects involving ⭐️ Web design and development ⭐️ ERP ⭐️ eCommerce/marketplaces ⭐️ Educational portals ⭐️ Sport portals ⭐️ Healthcare portals ⭐️ Volunteering portals ⭐️ HR Professional services that I offer based on my experience in multiple projects: PROJECT MANAGEMENT - project plans - cost estimates - deliverable - project coordination - Stake Holder management - Point Tracking - Project Tracking - Monday.com - Asana - Jira WEB DESIGN & DEVELOPMENT - WordPress Development (Custom Themes, Premium Themes, ACF’s, Page Builders, Custom Plugins) - Responsive & Mobile Friendly - Ecommerce | Membership | Corporate websites - Website Redesign - Integrating APIs from Third-party Services - Server Administration: LAMP, WHM, Cpanel - Site Speed Optimizations - Security - SSL Certificates - Migrations from other Platforms (Joomla, Shopify, Wix, Weebly, etc.) - Payment Systems Integration - Google Maps API ONLINE MARKETING - On-Page Search Engine Optimization (SEO) - Email Marketing (MailChimp Setup & Integration) - SEO Audits - Google Search Console - Google Analytics - Yandex Metrika SYSTEM ANALYSIS & DESIGN: - requirements analysis - impact & gap analysis - change management - work & process flow - business process designing (BPM) - business consultation - Report Analysis and Designing SEO SERVICES - Keyword research - On-page optimization - Technical SEO - Local SEO - Content marketing - Link building - SEO audit - E-commerce SEO DOCUMENTATION - Business Requirement Documents (BRD) - Software/System Requirements Specifications (SRS) - Scope of Work (SoW) document - Functional Specification Document (FSD) - User Guides - Client Training - Use Case formation - Workflow Design - Deployment Architecture Design - Test Case Documents - Reporting Sheets - Tracker - Wireframes QUALITY ASSURANCE - Test Plans - Manual Testing - Functional Testing - Usability Testing - Unit Testing - Integration Testing - UAT - Mobile App Testing - Capturing Mobile App logs Need to empower your business? Let's work together!

Hello! I'm a Project Management Professional (PMP) certified with a BA in Mathematics, bringing extensive experience in IT Project Management, Sales, and Data Analysis. Fluent in English, German (B1), Albanian (native), and Serbian/Croatian, I offer a diverse skill set and a commitment to excellence. My expertise includes managing complex projects, analyzing data to drive business decisions, and optimizing sales processes. I'm proficient with a wide range of tools and CRMs, including Power BI, Zoho, Smartsheet, Salesforce, MS Dynamics, Confluence, Jira, Trello, Notion, SyncroMSP, Monday.com, and many more. I pride myself on delivering results and ensuring client satisfaction. I won’t consider a project complete until you’re 100% happy with the outcome. Let's work together to achieve your goals!

From a young age, I was inspired by crossing borders, hearing new languages, and experiencing different cultures; a passion that led me to build a dynamic career in travel and event planning. As a licensed venue sourcing expert, I specialise in high-level event planning and professional site selection, offering bespoke services for events of all scales worldwide. From sourcing the perfect venue to planning seamless MICE events, I cater to diverse needs with precision and creativity. With over eight years of international experience, I’ve managed travel operations and event planning for leading companies in Europe and the United States. My expertise spans Destination Management Companies (DMCs), Tour Operators, MICE projects, and Destination Marketing Organisations (DMOs), ensuring exceptional results. Currently based in Albania, my global perspective is shaped by roles with organisations such as Development Counsellors International (DCI) in New York City and the Department of Culture and Tourism in Abu Dhabi. Since joining Upwork in 2019, I’ve built a reputation as a detail-oriented, professional, and results-driven expert. Let’s collaborate to bring your event or project to life with tailored, high-quality solutions. *MICE: Meetings, Incentives, Conferences, and Events