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Hire the best Salesforce Experts in Tirana, AL

Check out Salesforce Experts in Tirana, AL with the skills you need for your next job.
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  • $33 hourly

    • 5.0/5
    • (8 jobs)
    ***Please read my entire profile, and send me a personal invite, if you want to invite me to a job. If you're a startup and think I might be the right fit, but are worried about my hourly rate, send me a message and let me know why I'll love working with you. I'd be happy to consider it :)*** 🌍Based in Tirana, Albania (CET), I am a 8x Certified Architect/ Developer/ Consultant/ Admin. 💼Carrying with me over 5 years of experience, my passion is architecting and implementing CRM solutions on Salesforce platform that are scalable, easy to adapt, intuitive and follow best industry practices. I have extensive experience implementing Sales, Service, Marketing, B2C Commerce of all sizes and complexities spanning across several industry domains (Economic and Banking, Education, Healthcare, Marketing and Communications, Field Service etc.) ✅I have completed several major projects, like: - setting up the whole CRM from scratch, building the whole data model, automation processes, email and notification preferences, code customizations - building complete integration of Salesforce CRM with other systems, including integration with another Salesforce instance, integration with legacy systems using SOAP API, integration with other portals using REST API, error handling, management and tracking - setting up Field Service for users and customizing the solution to fit the needs of on-field users - created scheduled batches and programmed them to run after working hours to guarantee the clients needs without affecting the daily job of the users ⚒️IMPLEMENTATIONS - Fresh implementations, Sales/Service Console process setup & automation ⛓️INTEGRATIONS - Have integrated Salesforce with other Salesforce instances, Zapier, Slack, Marketing Cloud, custom websites such us Clynxx, Portale Iscrizione ecc. 🧱CUSTOMIZATIONS - Flows, Apex, LWC, Triggers, Classes 📱APP DEVELOPMENT - Custom App Development for AppExchange 📋ADMINISTRATION - Security, Visibility and Sharing, Permissions, User Setup, Custom Objects, Page Layouts, 📊REPORTING/ ANALYTICS - Sales Reports, Service Desk KPIs, Forecasting, Pipeline reports, Lead/ Opportunity Funnel, SLAs and other custom reports . 🏆Below a list of my actual certifications: - Certified Salesforce Associate - Certified Salesforce Associate AI - Certified Salesforce Administrator - Certified Salesforce App Builder - Certified Salesforce Platform Developer I - Certified Salesforce Platform Developer II - Certified Salesforce Javascript Developer I - Certified Sharing and Visibility Architect - Salesforce Trailhead Ranger ⚙️My technology/tool stack comprises - Salesforce extensions: Organizer/Inspector etc. - Force.com - Salesforce Sales and Service Cloud - Digital Experience - Health Cloud - Marketing Cloud - Jira - Visual Studio Code - Bitbucket - Trello - Github/Gitlab - Informatica Cloud (Development, Administration) - Data warehousing, Data Modeling - SQL, SOQL - Symphony - Swagger - LucidChart - Heroku - Workbench Developer Force - Notion - Communication: Slack/Teams/Basecamp/Google/Discord etc Why me: ✅ Client-Centered: I prioritize client satisfaction, value, and trust. ✅ Over-delivering: I consistently exceed client expectations. ✅ Responsive: I maintain open communication for efficient service. ✅ Resilient: I tackle and resolve client issues effectively. ✅ Kindness: I treat everyone with respect and aim to improve their situations.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Salesforce CRM
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce App Development
    SOQL
    Apex
    Customer Relationship Management
    SOSL
    Salesforce Service Cloud
  • $28 hourly

    • 5.0/5
    • (108 jobs)
    I'm a senior Project Manager with a strong background in marketing, corporate fundraising, and international coordination. I have over 10 years of experience overseeing cross-functional teams and managing large-scale projects. I'm a confident, quick learner who communicates well and listens carefully, and I am happy to take on whatever is thrown at me. My expertise includes: - Strategic risk management - Market research - Lead generation - Client retention - CRM systems optimization - Full project cycle management - Fundraising campaign concept and management If you are looking for an honest go-getter who consistently delivers for your team, clients, and business please reach out.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Digital Marketing Management
    Google Workspace Administration
    Lead Generation
    English to Albanian Translation
    Legal Translation
    Content Management System
    Pitch Deck
    Research & Strategy
    Salesforce CRM
    Fundraising
    Asana
    Project Management
  • $10 hourly

    • 3.8/5
    • (7 jobs)
    Whether you're seeking to expand your client base, enhance your online presence, or simply streamline your administrative processes, I'm here to provide tailored solutions that drive results and foster long-term success. Key Skills: ✔️ Lead Generation Strategy Development ✔️ Targeted List Building and Database Management ✔️ LinkedIn Research and Outreach ✔️ Data Entry and Spreadsheet Management ✔️ Internet Research and Market Analysis ✔️ Email Marketing Campaigns (Content Creation, Scheduling, and Analytics) ✔️ CRM Integration and Management ✔️ Social Media Management (LinkedIn, Twitter, Facebook) ✔️ A/B Testing and Performance Analysis ✔️ Client Relationship Management and Customer Support Why Choose Me: ♦ Holistic Skill Set: With expertise in lead generation, list building, LinkedIn research, and virtual assistance tasks, I offer a one-stop solution to meet all your business needs. ♦ Strategic Approach: I don't just aim for quantity; I focus on quality leads that are highly relevant to your business, ensuring maximum conversion rates and ROI. ♦ Attention to Detail: Whether it's data entry, internet research, or email marketing, I pride myself on my meticulous attention to detail to deliver accurate and error-free results. ♦ Efficiency and Timeliness: I understand the importance of deadlines and strive to complete tasks promptly and efficiently, keeping your operations running smoothly. ♦ Communication and Collaboration: Transparent communication is key to successful collaboration. I'm committed to keeping you updated, seeking feedback, and ensuring that we're always aligned on objectives and expectations. Previous Work Samples: ♦ Developed and executed targeted lead generation campaigns resulting in a 30% increase in qualified leads for a B2B software company. ♦ Built and maintained comprehensive databases of key industry contacts through LinkedIn research and data entry, facilitating targeted outreach and relationship-building efforts. ♦ Designed and implemented email marketing campaigns that achieved an average open rate of 25% and a click-through rate of 8%, exceeding industry benchmarks. Looking forward to leveraging my expertise and collaborating with future clients to drive success and achieve our mutual goals together.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Market Research
    Lead Generation Analysis
    Sales Development
    Lead Generation Strategy
    List Building
    Email Marketing
    Data Entry
    Lead Generation
    Zendesk
    HubSpot
    Salesforce CRM
    Zoho CRM
    Pipedrive
  • $20 hourly

    • 4.6/5
    • (36 jobs)
    Hello, My name is Lindita and I am Certified Salesforce Administrator and also a Developer. I have 6 years working with Salesforce in more than 80 projects where most of them have been from scratch were all the process from Designing the system till Maintenance has been done by me. I have worked on different Salesforce Systems from: Sales, Marketing, Services and Non Profit for different types of companies accross the world. Strong engineering professional graduated from Msc.Information Security, UT. My main strong point are: • Reviewing current systems • Presenting ideas for system improvements, including cost proposals • Desinging the new system • Producing detailed specifications and writing the program codes • Building the new system • Testing the product in controlled, real situations before going live • Preparation of training manuals for users • Maintaining the systems once they are up and running Specialized on: BI & Building Objects and Fields Automation (Workflows, Process Builders, Flows, Validations etc) Data Migration Development ( VF and Apex) App Integration & Sync Reports & Dashboards Chatter Utilities Testing & Maintenance I help businesses transform their processes to Force.com Platform and utilize the full potential of their Salesforce Org. Also some of my other topics which I cover are: • Java Full Stuck Developer • Building Websites with Wordpress/Joomla • Data Entry • Data Analyst • Researcher I am passionate about collaboration, business process and applied technology and have successfully managed high profile projects and application development teams. I have strong troubleshooting and communication skills with quick understanding of the technical processes. One thing is for sure: I am very responsible and try to always to my best in any project by delivering everything on time and with the best results. IF I dont do so: I guarantee that you will have your money back!! Kind regards!
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Data Entry
    Front-End Development
    Apex
    Salesforce
    Java
    Salesforce CRM
    JavaScript
    Java GUI
    WordPress
  • $23 hourly

    • 5.0/5
    • (2 jobs)
    Available for Account Engagement Salesforce Projects Now! Account engagement, optimizing marketing automation and fostering cross-functional collaboration with Sales Cloud. Demonstrated proficiency in lead management, resulting in increased conversion rates. Leveraged Pardot's digital experience features to enhance customer interactions with personalized, engaging content. Designing, building, and delivering tailored Salesforce solutions using Salesforce and other connected technologies Documenting customizations made in Salesforce, Data Migration, day-to-day configuration, troubleshooting, and maintenance of Salesforce orgs. Sales Cloud, Service Cloud, Experience Cloud, Community Cloud, Account Engagement(ex-Pardot) Certified Salesforce Administrator with 3 + years of experience. - Proven track record in Salesforce configuration, customization, and maintenance. - Strong skills in data management, automation, customization, and security. - Successful projects include data migration and Salesforce implementation After obtaining the Salesforce Administrator Certification, I had a solid understanding of the Salesforce platform and the ability to configure and maintain the Salesforce environment. My key strengths: • Create and manage users, profiles, and roles • Import and export data, create and maintain data relationships(Data Loader) • Automate business processes (Workflow, Process Builder and Flow) • Customize the Salesforce system using custom objects, fields, and formulas. • Create and maintain reports and dashboards that provide insights into the data stored in Salesforce • Troubleshoot and resolve issues that may arise within the Salesforce environment • Updated with the latest Salesforce releases and features. • Train and assist other users in the organization to use Salesforce efficiently Specialized on: Objects and Fields Data Migration Reports & Dashboards Testing & Maintenance Experience Community Pardot(Account Engagement) Manufacturing Cloud Sales Cloud Services Cloud I am enthusiastic about working with others, improving business processes, and using technology to achieve this. I have successfully managed important projects and teams, and have strong problem-solving and communication skills.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Data Analysis
    Information Technology
    Pardot Marketing
    System Configuration
    Service Cloud Administration
    Cloud Computing
    Salesforce
    Salesforce CRM
    Salesforce Sales Cloud
    Tech & IT
    CRM Software
    Pardot
    Salesforce Lightning
  • $15 hourly

    • 5.0/5
    • (14 jobs)
    I'm a Customer Service Specialist with a proven track record of delivering top-notch service that goes above and beyond customer expectations. With a passion for customer satisfaction and a commitment to excellence. When it comes to resolving complex issues, I'm the go-to expert. My ability to analyze problems, think critically, and devise innovative solutions is unparalleled. Here's a summary of what I bring to the table as a customer service specialist: Thorough Agent Selection: I excel in hand-picking the right customer support professionals who align with your company's values and customer-centric vision. Customer Satisfaction Assurance: My primary goal is to guarantee customer contentment by delivering outstanding service that consistently exceeds their expectations. Efficient Team Oversight: I possess the skills to efficiently manage your customer support teams, ensuring they operate cohesively and effectively. Tailored Service Program: I can develop a customized customer service strategy tailored to your team's unique needs and goals. Talent Induction and Training: I specialize in recruiting and training exceptional individuals, equipping them with the knowledge and skills needed to excel in customer service. Streamlined Shift Scheduling: I have a knack for creating well-organized shift schedules that optimize team productivity and availability. Effective Multi-Channel Support: I'm adept at managing customer requests across various channels, including phone, email, and chat support, ensuring a seamless experience. Continuous Improvement: I'm committed to a culture of ongoing improvement, constantly seeking ways to enhance the overall customer experience. Swift Issue Resolution: Problems are inevitable, but my ability to quickly and effectively resolve them ensures minimal disruption to your customers' satisfaction. Let's work together to elevate your customer service to new heights and create a remarkable experience for your valued customers.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    HubSpot
    Customer Care
    Salesforce CRM
    Lead Generation
    LinkedIn Sales Navigator
    Crisp
    ClickUp
    Customer Support
    Gorgias
    Shopify
    Bitrix24
    Technical Support
    Phone Support
    Zendesk
    Sales & Marketing
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Hello, My name is Liri and I am a Salesforce Developer. I have working with many projects in salesforce, and also using different Salesforce systems like: Sales, Services and Marketing. I have a Master degree in MSc. Management of Information system. My main strong skills are : - Apex - Aura Component - Data Model - Visualforce - Lightning Web Component - Apex Email Service - Complex Flow
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Apex
    Salesforce Lightning
    Salesforce CRM
    Salesforce
    Salesforce App Development
    SQL
    Java
    JavaScript
    HTML
    CSS
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    SALESFORCE DEVELOPER || ADMIN - Certified Salesforce Developer, Salesforce Administrator and Salesforce App Builder. I am also a self-motivated, focused, creative and energetic team player who likes to get the job done with great attention to quality and detail. I have experience in Apex, Lightning Components Developer, Batch, Scheduler Job, Triggers, MVC model, JSON, XML, SOQL/SOSL, Webservices, Email services, Unit tests, Page Layouts, Related Lists, Tabs, Roles, Profiles, Workflow, Process Builder, Field Sharing and Security. Looking forward to working with you! Thanks, Kledi
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Salesforce Sales Cloud
    SOQL
    Salesforce
    Salesforce Service Cloud
    Salesforce App Development
    Apex
    Salesforce CRM
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I am a Salesforce Marketing Cloud developer and consultant experienced in: Building Landing Pages using HTML/AMPSCRIPT/SSJS/Javascript retrieving and updating data on Salesforce CRM / Marketing Cloud. Creating dynamic emails and SMS-es using AMPScript and Data Extensions. Creating multiple step automations using intermediate SQL queries and other activities that the automation studio provides . Building multi step journeys , including journeys with Salesforce Data / API entry source. Report Building and automation, data analysis, email tracking etc. I have very good overall knowledge and experience on the Salesforce Marketing Cloud Platform and all of its applications, starting from the account setup to the numerous activities and solutions it provides ,having worked with them for multiple international companies, building and managing optimized end to end processes. I am a 4x Salesforce certified as I have successfully obtained the certificates of Salesforce Marketing Cloud Admin, Email Specialist , Consultant and Developer. I have 2+ years of experience working on the Oracle Responsys marketing platform, managing the full processes that the platform offers for the clients.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Salesforce CRM
    Salesforce
    Salesforce Marketing Cloud
    SQL Programming
    Oracle Responsys
    CSS
    HTML
    JavaScript
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Experienced customer support professional with a proven track record of providing exceptional service and ensuring customer satisfaction. Skilled in addressing customer inquiries, resolving issues, and managing customer relationships. Proficient in using customer support software and CRM systems to manage customer interactions and track tickets. Strong communication skills with the ability to effectively communicate with customers through various channels, including email, chat, and phone. Detail-oriented and organized, maintaining accurate records of customer interactions and resolutions. Collaborative team player, working closely with other departments to ensure seamless customer experiences. Adaptability to fast-paced environments and the ability to remain calm and professional in high-pressure situations. Strong problem-solving abilities, capable of finding suitable solutions and ensuring positive outcomes for customers. Continuous learner, actively participating in training sessions to enhance product knowledge and customer service skills.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Customer Service Chatbot
    Customer Service
    Customer Experience
    Customer Engagement
    Italian
    English Tutoring
    English
    Customer Discovery
    Chatbot
    Online Chat Support
    Salesforce CRM
    Data Entry
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Almost 6 years of experience in team leadership, trainer and quality assurance. My responsibilities included: • Daily and monthly performance monitoring: I implemented systems to track key performance indicators (KPIs) like productivity, quality, customer satisfaction (CSAT), and other relevant metrics. Using data from Power BI and Salesforce CRM, I generated comprehensive reports to identify areas for improvement and motivate team members through data-driven insights. • Quality assurance and productivity enhancement: I championed a culture of excellence by leading initiatives to improve call, email, and chat quality, adhering to quality control standards, and exceeding project KPI targets. • Talent development and individual growth: I actively evaluated team members every six months, providing constructive feedback and personalized development plans to unlock their full potential. I also conducted comprehensive training programs, covering everything from basic assessment skills and soft skills to specialized training on payment systems, passenger rights, and complex case scenarios. • Effective leadership and problem-solving: I possess strong leadership skills, providing clear direction, setting realistic goals, and upholding the team's vision. I am adept at problem-solving and conflict resolution, ensuring a smooth and productive work environment. • Project management and exceeding expectations: I have a proven track record of achieving ambitious targets. I developed action plans, backlog removal strategies, and effectively managed resource allocation to consistently meet or exceed project hour requirements even during periods of high demand.
    vsuc_fltilesrefresh_TrophyIcon Salesforce.com
    Project Management
    Critical Thinking Skills
    Communication Skills
    Time Management
    Adobe Inc.
    KPI Metric Development
    Chat & Messaging Software
    Twilio
    Soft Skills Training
    Salesforce CRM
    OTRS
    Technical Project Management
    Microsoft Excel
    Customer Service
    Team Management
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