Hire the Best Sales Representatives
in Albania

Your customers remember every interaction. I make sure they remember the right ones. After 12+ years in customer service across healthcare, real estate, education, investments, and e-commerce, I've learned one thing: great support isn't a department — it's a growth engine. It keeps customers coming back, drives word-of-mouth, and protects your brand reputation at every touchpoint. I work with businesses that take their customer experience seriously. Whether you need someone to jump in and handle support directly, build a team from scratch, or fix one that's underperforming — I've done it all. What I bring to the table: Fluent in English and Italian, with experience supporting US and European markets across phone, email, and chat. I don't just answer tickets — I build systems, train agents, create SOPs, optimize workflows, and make sure your customers feel genuinely taken care of every single time. I've worked with CRMs and support platforms across multiple industries, managed outsourced teams, designed shift schedules, and built customer service programs tailored to each brand's voice and values. If you want support that actually moves the needle — not just closes tickets — let's talk.

I am an experienced lawyer and certified Advocate and I have been certified from Harvard in Contract Law. My field of expertise are: contract law, corporate law, business law, court cases, communications with state bodies (claims, customs etc.)

Hello and welcome to my profile. My name is Egzon and I bring a strong blend of experience in customer support, operations, sales, research, and AI data training. Over the past years I have supported teams with communication, workflow organization, data accuracy, and multilingual projects across different industries. I work with a structured approach, learn new processes quickly, and deliver results you can depend on. Throughout my professional background I have: 📞 Worked extensively with DACH customers in high volume environments I handled calls, emails, live chats, technical issues, and escalations for projects involving service providers such as Vodafone and a major antivirus company. My work required patience, clarity, and consistent follow-ups to ensure each customer received professional support. 📋 Led teams and supported training and communication As a team lead I interviewed, hired, onboarded, and trained new agents. I created personalized sales pitches, monitored performance, guided quality improvements, and helped new staff understand workflows faster. This gave me strong coordination and leadership skills. 🧾 Supported operations and administrative tasks for companies in Austria and Germany I tracked invoices, organized monthly expenses, separated billing categories, updated systems such as HubSpot and Zoho Invoice, cleaned and structured Google Drive folders, and prepared simple income and cost summaries. These tasks helped maintain clean and reliable back office processes. 🔍 Performed structured research and maintained accurate data I worked on projects where I researched missing business information, verified data accuracy, updated outdated entries, monitored metrics multiple times per day, and entered the results directly into internal systems. I stay consistent with accuracy even on repetitive tasks. 🤖 Contributed to AI data training across multiple modalities I worked on multilingual projects involving text, audio, image, and video. My responsibilities included annotation, evaluation, translation, and quality reviewing. I also verified data accuracy for internal systems and supported lead generation projects through Airtable, Google, websites, and social media. Because I am comfortable with a wide range of tools, I adapt easily to new workflows and systems. I have experience with Google Workspace, Microsoft Office, Airtable, Trello, Jira, CRM platforms, and various internal tools used for support, organization, and project coordination. I am confident in my ability to: • Manage customer communication and support tasks with clarity • Organize administrative work and keep operations structured • Research and document information accurately • Support project coordination and workflow planning • Learn new platforms quickly and maintain consistent performance • Communicate fluently in Albanian, German, and English Here are some tools and areas I work with: 📋 Team Leadership and Training 📞 Customer Support (Phone, Email, Chat) 📈 Sales, Lead Generation and Negotiation 🧾 Invoice Tracking and Administrative Support 🗓 Project Management Tools (Trello, Jira, Airtable) 💬 Trilingual Communication 🗂 Google Workspace and Microsoft Office 🔍 Data Research and Organization 🤖 AI Data Training, Annotation and Evaluation 🎧 Audio Transcription If you are looking for a dependable, multilingual professional who understands customer support, operations, AI workflows, research and data accuracy, I would be happy to support your project or business goals.

Helping brands create modern, engaging, and professional social media content that actually connects with their audience. I specialize in: • Social media content creation • Instagram Reels & short-form video editing • Social media post design • Content branding & visual identity • Meta Ads & Google Ads creatives With experience working across different industries including wellness, real estate, retail, sports, and small businesses, I focus on creating content that feels clean, authentic, and visually strong — not generic. My goal is simple: Create content that helps businesses look professional, build trust, and grow their online presence consistently. Tools I work with daily: • Adobe Photoshop • Adobe Illustrator • Canva Pro • CapCut • Meta Ads Manager • Google Ads Whether you need engaging reels, branded social media posts, or ongoing content support, I’m here to help bring your brand to life through creative and effective content. Let’s create something great for your brand.

Rockstar Sales Representative | Proven Track Record in Driving Revenue Growth With nearly five years of experience in sales, I bring a strong ability to manage the entire sales cycle—from initiating contact with cold leads to nurturing warm prospects and consistently closing deals at a high success rate. In my previous role, I consistently ranked among the top three sales performers year after year. I thrive in independent roles but also value structured environments where I can learn, follow scripts, and continuously improve through training. 📢Why hire me? • Self starter with the ability to work independently or with team. • Well versed with various sales systems and applications. • Performed various Sales roles from Dispatching to Sales Team Manager. • Responsive to requests and critical items. • The ability to maintain and create better relationship to key vendors and resellers. • Extensive call center Technical Sales and Marketing experience. • Possess strong team leadership, motivational, and coaching skills. • Establish performance goals to meet efficiency levels, sales targets, and quality assurance standards. Clear and consistent communication is a priority for me—let’s stay in touch!

With over 1,500+ logged hours, a 100% Job Success Score, and 7+ years of hands-on experience, I don't just build websites—I engineer secure, fast, and scalable digital assets. Whether you need a high-converting WordPress/Elementor site, a complex WooCommerce architecture, or meticulous Data Curation, I provide clean technical solutions that save you time and drive real business results. I combine a creative eye for design with strict technical accuracy. 💻 WEB DEVELOPMENT & WORDPRESS: Elementor Pro & Custom Themes: Pixel-perfect conversions from Figma/design to fully functional, responsive WordPress sites. WooCommerce: Complete e-commerce setups, product variations, payment gateways, and checkout optimization. Performance & Security: Server migrations, malware removal, database cleanups, and advanced speed optimization (Core Web Vitals). Landing Pages: Lightweight HTML/CSS/JS pages designed for high-conversion sales funnels. 📊 DATA CURATION & TECHNICAL SEO: Precision Data Management: Handling, verifying, and cataloging extensive volumes of data (Experience with Veeva Systems, OpenStreetMap, etc.). Technical SEO: URL optimization, Meta tags, Schema markup, and Internal linking strategies. Google Maps Optimization: Improving local business profiles for maximum visibility. AI Integration: Leveraging tools like ChatGPT and MidJourney to streamline content production and create unique visual assets. Why work with me? I hold a Professional Certification in Front-End Development, meaning I understand the code behind the builders. As an independent professional based in the CET timezone, my working hours offer an excellent overlap for UK, European, and US-based clients, ensuring seamless communication. I treat your business security and data with the highest level of care, operating with a "zero-guessing" policy when accuracy is required. Let’s discuss your project. Click 'Invite to Job' or send me a message, and let's get to work!