Helped businesses deploy Microsoft Teams Phone, Genesys Cloud CX, SIP Trunks, and AudioCodes SBC solutions, reducing telephony issues and improving call reliability for contact centers and enterprise environments.
Specialized in Microsoft Teams Phone, Genesys Cloud CX, SIP Trunking, and AudioCodes SBC with experience delivering cloud voice and contact center solutions for SMB and enterprise customers.
๐น Microsoft Teams & Voice Solutions
โ๏ธ Microsoft Teams Direct Routing
โ๏ธ Operator Connect & Calling Plans
โ๏ธ Auto Attendants & Call Queues
โ๏ธ PSTN Integration & SBC Configuration
โ๏ธ Multi-provider SIP failover routing
๐น VoIP & Contact Center Expertise
โ๏ธ SIP, E1, PRI integrations
โ๏ธ AudioCodes SBC configuration & troubleshooting
โ๏ธ Genesys Cloud CX (BYOCC, SIP Trunks, Routing)
โ๏ธ Call recording & voice security
โ๏ธ VoIP troubleshooting (RTP, TLS, SRTP, QoS)
๐น Cloud & Infrastructure
โ๏ธ AWS & Azure deployments
โ๏ธ Hybrid cloud architecture
โ๏ธ VPNs, Firewalls, Load Balancers
โ๏ธ DNS, SPF, DKIM, DMARC & Email deliverability
โ๏ธ High-availability & secure network design
VMware Administration
Computer Network
Computing & Networking
Cloud Computing
VoIP
VoIP Administration
Session Initiation Protocol
Microsoft Teams
Microsoft Team Foundation Server
IT Support
Web Server
Windows Server
Linux System Administration
AWS Systems Manager
Microsoft Azure Administration
Hein Htet W.
Bangkok, Thailand
$30/hr
4.0
10 jobs
๐๐๐๐ ๐% ๐จ๐ง ๐๐ฉ๐ฐ๐จ๐ซ๐ค๐
โ ๐+ ๐๐๐๐ซ๐ฌ ๐จ๐ ๐๐ฑ๐ฉ ๐ข๐ง ๐๐๐ฏ๐๐ฉ๐ฌ ๐๐ง๐ ๐๐ฅ๐จ๐ฎ๐ ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ข๐ง๐
โ $๐๐๐+ ๐๐๐ซ๐ง๐๐ ๐จ๐ง ๐๐ฉ๐ฐ๐จ๐ซ๐ค
โ ๐๐๐+ ๐ก๐จ๐ฎ๐ซ๐ฌ ๐๐จ๐ ๐ ๐๐
โ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐ ๐ข๐ง ๐๐ฅ๐ฅ ๐ฆ๐๐ฃ๐จ๐ซ ๐๐๐ (๐๐๐/๐๐ณ๐ฎ๐ซ๐/๐๐๐)
Hey everyone, I am Hein, Senior DevOps and Cloud engineer, with over ๐+ ๐ฒ๐๐๐ซ๐ฌ of experience focused in Cloud Architecture, Infrastructure Automation, Application Migration, CICD, Observability and designing DR solutions. I had a variety of experience working in Banking, FinTech, ISP, Private Cloud and Cloud Services Provider industries.
I graduated from the University of Information Technology (UIT), Yangon with a bachelor's degree in Communication and Networking. ๐๐
I am also certified in almost all of the major Cloud service providers including:
โ๏ธ Google Cloud Certified - Professional Cloud Architect
โ๏ธ Google Cloud Certified - Associate Cloud Engineer
โ๏ธ AWS Certified Solutions Architect โ Professional
โ๏ธ AWS Certified DevOps Engineer โ Professional
โ๏ธ AWS Certified Security โ Specialty
โ๏ธ AWS Certified Solutions Architect โ Associate
โ๏ธ AWS Certified SysOps Administrator โ Associate
โ๏ธ AWS Certified Developer โ Associate
โ๏ธ Certified Kubernetes Administrator (CKA)
โ๏ธ Certified Kubernetes Application Developer (CKAD)
As a DevOps Engineer and Cloud Solutions consultant, my main areas of focus are:
โ Infrastructure as code (IAC) and automation.
โ Continuous Integration(CI) and Continuous Deployment(CD).
โ Kubernetes Deployment and best practices for production environments.
โ GitOps methodology and tools (ArgoCD)
โ Application and Infrastructure observability (metrics, logs and traces)
โ Disaster Recovery (DR) solution with required RTO/RPO.
If you will work with me, I value these aspects from the start of our collaboration:
โ ๐๐๐จ๐ฉ๐ ๐๐๐๐ข๐ง๐ข๐ญ๐ข๐จ๐ง: Clearly define the scope of the work, including the specific areas of DevOps and cloud infrastructure that need attention (e.g., CI/CD pipelines, containerization, cloud migration, cost optimization)
โ ๐๐จ๐๐ฅ๐ฌ: Establish clear, measurable goals for the project contract. (e.g., reduce deployment time by 50%, achieve 99.9% uptime, reduce cloud costs by 20%).
โ ๐๐๐๐๐๐ญ๐ข๐ฏ๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ: Effective and clear communication even before starting our contract can improve the work quality and better result. (e.g., reply back in a reasonable amount of time if I have some requirements from you during the contract of our work).
โ ๐๐๐ฏ๐ข๐๐ฐ ๐๐ง๐ ๐ ๐๐๐๐๐๐๐ค: If you are satisfied with my work and our time together, please don't forget to leave a reasonable feedback at the end of our contract.
๐ ๐๐ฅ๐ข๐๐ค ๐ญ๐ก๐ ๐๐ง๐ฏ๐ข๐ญ๐ ๐๐ฎ๐ญ๐ญ๐จ๐ง to start your cloud journey and unlock new levels of security, reliability, scalability and efficiency!
Amazon Web Services
Linux
Terraform
Linux System Administration
Kubernetes
Scripting
Git
Web Development
Siradanai Y.
Chatuchak, Thailand
$10/hr
5.0
2 jobs
I'm an officer based in Thailand with 4 years of experience in role of System and Network Administrator, Network and System Engineer, IT infrastructure Manager and Cyber security manager. My organization a doing some big project and i'm a part of team. So i can help you to solve your problem about system, network, security and etc.
Network Security
Network Engineering
Systems Engineering
Infrastructure Management
Cybersecurity Management
Cybersecurity Monitoring
Network Administration
System Administration
System Security
KHANT KO KO H.
Bangkok, Thailand
$5/hr
5.0
2 jobs
PROFESSIONAL SUMMARY
Experienced IT professional with a solid background in network administration, cloud management, and IT support.
Demonstrated success in executing AWS cloud and networking projects at Ayeyarwaddy Farmers Development Bank (A
Bank), resulting in improved infrastructure efficiency and security. Currently expanding expertise in cloud network
technology to drive organizational productivity.
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