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Ten-plus years supporting CEOs, COOs, founders, and investors across the US, UK, Australia, and Asia. My titles have been Executive Assistant, Operations Manager, Transaction Coordinator, Construction/Project Manager, and Property Manager, but the work has always been the same: protect the owner/clients' business, solve problems, and most of all make sure nothing falls through the cracks. 600+ BRRRR transactions closed recently for a single investor client. I manage the full cycle from acquisition through rehab coordination, refinance, and tenant placement at a pace most operators never touch. Total of 5,000+ combined investors and brokers closed files/transactions. 200+ doors managed across single-family rentals, shared living, student housing, and apartment/multi-family properties, tenant relations, owner reporting, maintenance, compliance, and portfolio performance, all handled for both U.S., Australia, and UK clients. Property Manager Work: Full PM lifecycle. Leasing from lead to signed: screening, background and credit, rental history, income verification, lease prep, onboarding, portal setup, move-in inspection. Rent collection and delinquency are monitored daily in the PMS, late notices and pay-or-quit on schedule, so ledgers don't drift. Maintenance: I triage first and dispatch second, collect W9 and COI from new vendors, log everything as a work order with before and after photos. On US Section 8 HCV, I take it from first call to move-in, including RFTA coordination, HQS pre-inspection and inspection, HAP contract, Housing Authority direct deposit setup, and annual recert. For UK and AU portfolios, I run the compliance tracker (EICRs, EPCs, Gas Safety, smoke alarm checks, entry condition reports, minimum property standards) with 90/60/30-day alerts before expiry. Monthly owner statements go out clean, with variance flagged in one line so you're not guessing where the extra $340 in repairs came from. Construction/Project Manager: I handle scope of work development from inspection report to line-item budget, contractor sourcing and bidding (REIA referrals, Thumbtack, HomeAdvisor, Angi, prior relationships), bid comparison and vendor selection on scope completeness rather than lowest price, full vendor onboarding (W9, COI, license verification, milestone-based payments, 10 percent retainage), renovations and gut rehabs across single-family and small multifamily, new construction coordination, ongoing maintenance and turn management on rental portfolios, materials purchasing and logistics, permit coordination, and weekly investor reporting with budget-to-actual, schedule variance, and change order tracking. I run projects in Monday / Asana. Transaction Coordinator work I take a file from the executed offer to close and keep the agent out of every small scheduling question. Disclosures out the same day, earnest money receipted and tracked, escrow and title opened, contingency calendar built and shared with all parties, deadline tracker updated as addenda come in. I coordinate inspections, appraisal, HOA docs, lender conditions, survey, termite, and final walkthrough. Weekly status updates go to buyer, seller, co-op agent, lender, and title so nobody is guessing where the file is. What I do as an Operations Manager: I've run ops for a multi-state real estate business, coordinating four teams plus admin and bookkeeping (acquisitions, rehab, property management, short-term rentals). Weekly 1:1s with each lead, a Monday ops sync, a Friday number review, written notes in Notion. I set OKRs quarterly and review KPIs weekly: occupancy, days vacant on turnover, delinquency aging, rehab budget variance, maintenance response time, lease renewal rate, Airbnb five-star percentage, Section 8 first-pass inspection rate. I also own hiring, onboarding, SOP creation in Notion, and system rollouts (Monday, PMS platforms, CRMs) with parallel-use periods so nothing breaks in transition. Where the AI piece makes me different: I use Claude every day as my own assistant. Sorting inboxes, summarizing long threads, drafting in the principal's voice, prepping briefings, building reports, updating SOPs. Claude Cowork I use for the heavier multi-step work (rebuilding operations manuals, investor update packages, quarterly OKR decks, spend audits). I also code when the job needs it: Google Apps Script for Gmail and Drive automations, small Python and JavaScript scripts for scraping, list cleaning, and data work. If a task is eating more than an hour a week and doesn't need a human in the loop, I'll automate it once and never touch it again. This is how I run a desk of one like a desk of three.

🌟 Bilingual VA & Coordinator | Executive Assistant | Visa Support | Healthcare & Education Background 🌟 Hi! I’m Matsee, a bilingual (Thai–English) professional with experience since 2023 in executive assistance, visa coordination, international support, and healthcare administration. I’ve worked in both England and Thailand, supporting individuals, teams, and organizations with everything from visa applications and medical coordination to executive and international program management. I also served as Executive Assistant to the President of the Football Association of Thailand, managing communication, schedules, and international activities. ✨ Highlights of my expertise: ✅ Executive & Personal Assistance, handling scheduling, travel, and confidential correspondence ✅ Customer Support & Team Coordination, ensuring clear communication and smooth workflow ✅ International Medical Coordination, liaising with hospitals, doctors, and international intern students ✅ Visa Assistance for Thai & Non-Thai Passport Holders, preparing and guiding clients through UK, Schengen, and other visa applications ✅ Healthcare & Childcare, compassionate, organized, and safety-oriented care I’m proactive, dependable, and highly organized, always focused on delivering smooth, efficient support that helps my clients save time and achieve results. Let’s connect and see how I can make your projects and travel plans easier to manage! ✨

Hi, I’m Jessica — a Virtual Assistant and Operations Support Specialist helping entrepreneurs and teams stay organized, efficient, and focused on what matters most. 📥📈 If you’re overwhelmed by scattered tasks, endless messages, and messy workflows, I step in to bring structure and clarity to your operations. I support founders, executives, and growing teams by managing administrative work, coordinating projects, and improving systems so your business runs smoothly. How I Can Support Your Business 📅 Virtual Assistance & Administrative Support Calendar management, inbox organization, scheduling, and day-to-day operational support. 📊 Project & Workflow Management Using tools like Microsoft Project and structured workflows to keep tasks organized and projects moving forward. 🌍 Multilingual Communication & Translation Fluent in English, German, and Thai — helping teams collaborate across cultures and global markets. 📱 Social Media Management Supporting content scheduling, organization, and coordination of social media tasks. ⚙ AI-Enhanced Workflows & Marketing Operations Using AI tools to streamline repetitive tasks, improve productivity, and support modern digital workflows. 📂 Data Entry, Research & Documentation Accurate data handling, reporting, and structured documentation systems. Why Clients Work With Me ✔ Organized and dependable support for busy teams ✔ Strong communication across international teams ✔ Detail-oriented execution that keeps operations running smoothly ✔ A proactive mindset — solving problems before they escalate Based in Thailand with Thai and Swiss citizenship, I bring a global perspective from growing up across Thailand, Brighton, Hong Kong, Germany, and Switzerland. If you’re looking for someone who can keep your operations organized, your workflows efficient, and your day-to-day tasks under control, I’d love to support your team. Tools & Systems I Work With Project & Workflow Tools • Microsoft Project • Notion Automation & AI • ChatGPT • Zapier • AI productivity tools Communication & Collaboration • Google Workspace • Zoom

I'm a Thai virtual assistant fluent in English. I’ve been freelancing for over 8 years, assisting clients from around the world with a wide range of business and personal support needs-as a Virtual assistant, sourcing agent, and social media manager. 👩🏻‍💻As a Virtual Assistant and Sourcing Agent, I have: - Conducted in-depth research on various topics, businesses, and industries - Sourced products, suppliers, and manufacturers for international clients - As a Virtual assistant, I assisted foreigners relocating to Thailand, offering full support both before arrival and during their stay 🎯As a Social Media Manager, I’ve worked on long-term contracts with global companies, including: - Macromator – Promoted Google marketing campaigns, hosted monthly webinars, followed up on campaign execution, and acted as the main point of contact for Google partners - Olymptrade.com – Created daily SEO content, monitored online discussions, managed Facebook communities, and provided customer support - ASK.fm – Managed user campaigns, reported trends in Thailand, translated marketing materials, and delivered user support 🌐As a Virtual Assistant with Translation Expertise, I’ve translated: - Legal, medical, and technical documents - Gaming content, user manuals, and marketing materials - Financial news, market trends, and daily trading strategies (Options, Forex, Crypto, Indices) I’m a well-rounded Virtual assistant who can provide reliable, high-quality support across various areas, from business sourcing and research to social media and document translation. Let’s connect and discuss how I can help support your goals. I’m open to new opportunities and committed to delivering great results.

I help busy executives and businesses stay organized through professional executive assistance, project coordination, and client support services. With over 15 years of international experience in luxury hospitality across Thailand, Singapore, Australia, and the UAE, I bring strong communication, organizational, and customer service skills to every project. My background includes executive assistance, administrative support, operations coordination, client communication, travel coordination, and service excellence in multicultural environments. I have experience supporting upper management with calendar management, scheduling, meeting coordination, SOP development, staff coordination, customer service operations, and daily administrative tasks. I am highly detail-oriented, adaptable, and committed to maintaining smooth workflows and professional business support. In addition, I have experience assisting with project coordination and operational support, helping teams stay organized, meet deadlines, and manage communications effectively. I am fluent in English and comfortable working with international clients, remote teams, and fast-paced business environments. My approach is professional, reliable, proactive, and service-focused. Skills: • Executive Support • Virtual Assistance • Project Coordination • Administrative Support • Client Communication • Calendar & Email Management • Travel Coordination • Customer Service • Operations Support • SOP Development I am committed to providing reliable, detail-oriented, and professional support to help your business run smoothly. I look forward to working with you.

Proficient as a Freelance Virtual Executive Assistant to CEOs of various foreign-based companies incorporating in Thailand, seeking a business opportunity in Thailand, and leveraging an excellent relation with local supplier/partners. Providing comprehensive administrative support and facilitating seamless operations. Adept at managing diverse tasks with precision and delivering exceptional service. Leveraging a strong hospitality background to ensure operational excellence and client satisfaction.