Hire the Best Customer Service Representatives
in Thailand

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Matsee S.

Bangkok, Thailand

$12/hr
5.0
25 jobs

🌟 Bilingual VA & Coordinator | Executive Assistant | Visa Support | Healthcare & Education Background 🌟 Hi! I’m Matsee, a bilingual (Thai–English) professional with experience since 2023 in executive assistance, visa coordination, international support, and healthcare administration. I’ve worked in both England and Thailand, supporting individuals, teams, and organizations with everything from visa applications and medical coordination to executive and international program management. I also served as Executive Assistant to the President of the Football Association of Thailand, managing communication, schedules, and international activities. ✨ Highlights of my expertise: ✅ Executive & Personal Assistance, handling scheduling, travel, and confidential correspondence ✅ Customer Support & Team Coordination, ensuring clear communication and smooth workflow ✅ International Medical Coordination, liaising with hospitals, doctors, and international intern students ✅ Visa Assistance for Thai & Non-Thai Passport Holders, preparing and guiding clients through UK, Schengen, and other visa applications ✅ Healthcare & Childcare, compassionate, organized, and safety-oriented care I’m proactive, dependable, and highly organized, always focused on delivering smooth, efficient support that helps my clients save time and achieve results. Let’s connect and see how I can make your projects and travel plans easier to manage! ✨

  • Customer Service
  • Phone Communication
  • Thai
  • English
  • Multicultural Marketing
  • Customer Care
  • Administrative Support
  • Translation
  • Work Visa
  • English to Thai Translation
Janine Elizabeth M.

Surat Thani, Thailand

$8/hr
5.0
2 jobs

I'm a Filipino Virtual Assistant based in Koh Samui, Thailand, with 10+ years of hands-on experience in hospitality, events, and entertainment — including reservations, guest services, and running daily operations for my own business. I'm fluent in English and bring flexible working hours to match clients across time zones. I help service-based businesses stay organized, responsive, and on top of their bookings. I specialize in supporting: Hotels, vacation rentals & hospitality businesses Event planners, performers & entertainment companies Busy entrepreneurs who need someone reliable handling the details What I bring to your team: ✓ Calendar & booking management (Google Calendar, Sheets, Docs) ✓ Client communication — inquiries, confirmations, follow-ups ✓ Data entry & online research, with strong attention to accuracy ✓ Comfortable using AI tools like Claude to draft communications, organize information, and work efficiently — so you get more done, faster ✓ Basic content support with Canva I've worked in fast-paced, client-facing roles for over a decade, and I bring that same reliability and attention to detail to remote work. I'm responsive, organized, and genuinely good at making sure nothing falls through the cracks. Let's chat about how I can help your business run more smoothly.

  • Online Chat Support
  • Email Communication
  • Social Customer Service
  • Virtual Assistance
  • Help Desk Technology International ServicePRO
  • Administrative Support
  • Email Management
  • Calendar Management
  • Microsoft Office
  • Data Entry
Channapat W.

Samut Prakan, Thailand

$12/hr
5.0
14 jobs

Hi! I’m a native Thai female voice over artist with a clear, warm, and natural tone. I specialize in delivering high-quality, broadcast-ready recordings from my home studio, ensuring clean, professional sound with fast turnaround. I can help bring your project to life with: • Commercials & advertisements • YouTube & social media content • E-learning & training materials • Explainer videos & apps • Conversational AI voice Why clients choose me: ✔ Native Thai with natural delivery ✔ Clear pronunciation & engaging tone ✔ Fast delivery (24–48 hours) ✔ Clean audio (noise reduction, ready to use) ✔ Easy communication & reliable I’m happy to provide a custom sample before starting your project. Feel free to send me a message — I’d love to work with you!

  • Thai
  • Voice Talent
  • Narration
  • Voice-Over
  • Voice Acting
  • Voice-Over Recording
  • Female Voice
Lubomir J.

Lampang, Thailand

$10/hr
5.0
10 jobs

😊 Hi, I'm a bilingual Customer Support Specialist who partners with businesses to turn support into a competitive advantage! Native in Czech and fluent in English, I bridge the gap between your business and both markets — feel free to check out my reviews to see the happy clients I've helped so far. 🛠️ I specialize in managing customer support through Zendesk, Magento, and Blue Tweak, focusing on fast resolutions and happy customers, not just closed tickets. I have a proven record of using AI tools to automate repetitive work, personalize responses, and analyze feedback because I look at the bigger picture to keep your support running smoothly and efficiently. 🚀 Whether you're a growing business setting up support from scratch or an established brand looking to level up your customer experience, I've got you covered! Please feel free to reach out today so we can see if we are a good fit for each other.

  • Zendesk
  • Magento
  • VoIP
  • Dropshipping
  • English to Czech Translation
  • Cryptocurrency
  • Forex Trading
  • Database Management
  • Data Entry
  • Czech to English Translation
Thakdanai L.

Bangkok, Thailand

$9/hr
5.0
10 jobs

Hi I’m Thakdanai I’m the expert in customers service , translation Eng-Thai and voice over so if you need any service of this kind I’m here with reasonable price

  • Customer Service
  • Translation
  • Voice Acting
  • AI Text-to-Image
  • AI-Generated Art
Ohm W.

Bangkok, Thailand

$15/hr
5.0
54 jobs

Hi! I'm Voraprat Suksabay or can call me Ohm — a Support Specialist with a proven track record of delivering high-quality freelance work on Upwork, backed by great client feedback and consistent 5-star ratings. I specialize in system support, data analysis, and user experience with a strong focus on helping businesses succeed in the Thai market. I’ve worked on Upwork projects ranging from mobile game testing and localization to market research and Thai English translation. Clients often commend me for being reliable, detail-oriented, and fast to deliver even under tight deadlines. My full-time role in the tech industry allows me to apply strong skills in user support, requirement gathering, and performance analysis. I work closely with cross-functional teams and real customers every day, giving me a strong foundation in identifying user needs and turning feedback into actionable improvements.

  • Customer Service
  • Communication Skills
  • Active Listening
  • English
  • Script Analysis
  • Time Management
  • Leadership Skills
  • Thai
  • Voice Recording
  • Game Testing
  • Research Summary

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Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

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