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With over 9 years of experience in software testing and business analysis, I help clients deliver high-quality, reliable software that meets both business and user expectations. My background combines hands-on QA expertise, business analysis skills, and internationally recognized certifications. In addition to project work, I am also a software testing instructor. I’ve trained over 300,000 students worldwide through Udemy and private bootcamps, teaching ISTQB certificates preparation, manual testing, Test Automation, and performance testing. This teaching background means I can communicate clearly, explain complex issues simply, and document processes in a structured way — skills that directly benefit my QA work with clients. 🎓 Certifications ✅ Project Management Professional (PMP) ✅ CAPM® – Certified Associate in Project Management ✅ ISTQB Advanced Level Test Manager ✅ ISTQB Advanced Level Test Analyst ✅ ISTQB Artificial Intelligence Tester ✅ ISTQB Test Automation Engineer ✅ ISTQB Performance Testing Specialist ✅ ISTQB Mobile Application Tester ✅ ISTQB Agile Technical Tester ✅ ISTQB Agile Tester ✅ ISTQB Automotive Software Tester ✅ ASTQB IoT & Mobile Tester ✅ ISTQB Foundation Level Certified Tester ✅ BCS Certified Business Analyst Technical Skills: My practical experience encompasses several industry-leading tools and technologies: ✅ Agile Project Management: Jira ✅ Test Case Writing: Zephyr Scale ✅ API Testing: Postman ✅ Performance Testing: Apache JMeter ✅ Test Automation: Selenium WebDriver & TestNG 🛠 Technical Skills • Agile Project Management: Jira, Azure DevOps • Test Design & Management: Zephyr Scale, Qase.io, TestRail, Testlodge • API Testing: Postman • Performance Testing: Apache JMeter • Automation Testing: Selenium WebDriver, TestNG 📱 Device Coverage (Real Physical Devices) • iOS/iPadOS: iPhone 13 Pro Max, iPhone 14 Pro, iPhone X, iPad Mini 6th Gen, iPad Pro 12.9” • Android: Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G, Samsung Galaxy M11, Galaxy A32, Huawei Y9 Prime, Xiaomi Poco X5 Pro, Realme C17, Redmi 10C This allows me to test apps across multiple devices, screen sizes, and OS versions, ensuring accurate results. 🚀 What I Deliver • Comprehensive test strategies and execution for web, mobile, and desktop apps • Bug detection and detailed reporting with reproduction steps, screenshots, and videos • End-to-end QA coverage including functional, regression, performance, and automation • Business analysis support to align testing with project goals and user needs • Clear communication and reporting thanks to my teaching background I am passionate about ensuring not just high-quality software, but also seamless, user-friendly experiences. If you need a reliable QA partner who brings both technical expertise and teaching clarity, let’s connect and make your project a success.

Top Rated Manual QA Engineer | Software Testing Expert for Web, Mobile, SaaS, FinTech & AI Applications Looking for a reliable Manual QA Engineer who finds critical bugs before your users do? You're in the right place. I'm a Top Rated Software Tester on Upwork with 100% Job Success Score, 5+ years of hands-on Quality Assurance experience, 1,700+ Upwork hours, and 26 successfully completed QA projects across SaaS, FinTech, EdTech, E-commerce, Healthcare, and AI-powered platforms. 🎯 What I Deliver as Your QA Engineer: Cleaner product releases, fewer post-launch bugs, faster regression cycles, and detailed bug reports your developers can act on immediately — with clear reproduction steps, screenshots, screen recordings, severity classification, and expected vs. actual results. 🧪 Core QA Services: ✅ Manual Testing (Web & Mobile) ✅ Functional Testing & Regression Testing ✅ Mobile App Testing for iOS & Android ✅ SaaS Application Testing ✅ FinTech & Payment Gateway Testing ✅ API Testing with Postman, Swagger & REST ✅ Cross-Browser Testing & Cross-Device Compatibility Testing ✅ Smoke Testing, Sanity Testing & Exploratory Testing ✅ User Acceptance Testing (UAT) & Beta Testing ✅ Usability Testing & Accessibility Testing (WCAG) ✅ Test Case Design, Test Plan Creation & Test Execution ✅ Bug Reporting, Defect Tracking & Bug Verification ✅ End-to-End Testing & Integration Testing ✅ Google Play Closed Testing & TestFlight Beta Testing ✅ Performance Testing (basic) & Responsive Testing ✅ Database Testing with SQL 🤖 AI & Chatbot Testing Expertise: ✅ AI Chatbot Testing & Conversational AI Validation ✅ LLM Testing (ChatGPT, Gemini, Claude-based apps) ✅ Generative AI Application Testing ✅ Prompt Edge Case Testing & Hallucination Detection ✅ Voice AI Testing & NLP Testing ✅ AI Model Output Evaluation ✅ AI App QA for Web & Mobile 🛠️ QA Tools & Technologies I Use Daily: Jira • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • Microsoft TFS • Azure DevOps • SQL • Figma • Google Sheets • Slack • Notion • Trello • ClickUp 📱 Platforms & Environments I Test: iOS • Android • Web (Chrome, Firefox, Safari, Edge) • Progressive Web Apps (PWA) • Responsive Mobile Web • Tablet • Desktop Applications • REST APIs 🏢 Industries I've Tested Products In: SaaS Platforms • FinTech & Payment Apps • EdTech & E-Learning • E-commerce & Online Stores • Healthcare & MedTech • Mobile Games • B2B Platforms • AI & Chatbot Products • Engineering & CMMS Software 💬 What Clients Say: ⭐ "Working with Dalia was an absolute pleasure. She went above and beyond..." ⭐ "I re-hired her. This itself is a testimonial." ⭐ "Great attention to detail, good follow-up, very organized — Dalia is someone you can depend on for QA & testing." ⭐ "The communication was clear, the work was delivered on time, and the quality exceeded my expectations." ✨ Why Clients Choose Me as Their QA Engineer: 🔹 100% Job Success Score & Top Rated Badge 🔹 Real-user testing mindset — I test like your customer, report like an engineer 🔹 Fast response time and same-day project start when needed 🔹 Detailed bug reports with reproduction steps, screenshots, and video recordings 🔹 Strong communication in English (Fluent) and Arabic (Native) 🔹 Available 40+ hours per week for short tasks, full-time contracts, and ongoing QA support 🔹 Honest QA feedback that genuinely improves product quality 🚀 Ready to Ship a Bug-Free Product? Whether you need a quick smoke test before launch, full manual QA for a SaaS platform, mobile app testing on iOS & Android, API validation, AI chatbot testing, or ongoing regression support — I'm ready to help. Send me a message with your project details (a link to the product, platforms to test, and your timeline) Let's make your product cleaner, more stable, and ready to scale. Keywords: Manual Testing, QA Engineer, QA Tester, Software Tester, Software Testing, Quality Assurance, QA Specialist, Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, User Acceptance Testing, UAT, Beta Testing, End-to-End Testing, Integration Testing, System Testing, Mobile App Testing, Mobile QA, iOS Testing, Android Testing, Native App Testing, Hybrid App Testing, Web Testing, Website Testing, Web Application Testing, PWA Testing, Responsive Testing, Cross-Browser Testing, Cross-Device Testing, Browser Compatibility, API Testing, REST API Testing, Postman, Swagger, Database Testing, SQL Testing, Backend Testing, Test Case Design, Test Case Execution, Test Plan, Test Strategy, Test Scenarios, Bug Reporting, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Te

I have been working in the software development industry as a Quality Control Engineer for 10 years. During that time I have been involved in a number of software projects from different customers. Serves as a Quality representative to improve awareness, visibility, and communication on quality initiatives. Provides focused quality support within product development. My testing skills:- * Web apps and software testing * Functional manual testing * Usability testing * Integration testing * Regression testing * Cross-browsing testing * QA documentation (Test cases/Execution Reports) * Using different techniques in testing such as - Walk through the application (something more like an inspection) and make sure that nothing causes an exception - Locating defects - Confirming tractability of relevant requirements - Checking for conformance to relevant standards and conventions - Error guessing * Review Requirements and System design * Create test plans and write test cases * Execute test cases with full execution reports * Bug reporting (detailed bug reporting includes screenshots or video) * Estimate time/effort for many projects * Provide the customer with weekly status reports Bug Tracker: -JIRA, Zoho - Azure DevOps Management Tools: -TFS

Top 3% Experts on Upwork ✅ - Product & Project Management professional with 10 years of experience bridging the gap between business and technology. I bring a hybrid skill set covering Agile Project/Product Management, Product Ownership, Quality Assurance & Control (QA/QC), Business Analysis, and CI/CD practices. I have successfully led web, mobile, and enterprise software projects across various industries, working with cross-functional teams to deliver high-quality solutions. My expertise spans: 🔍 Expertise Includes: - Product Management & Ownership: Roadmapping, backlog prioritization, user stories, MVP planning - Project Management: Agile/Scrum, timelines, resource coordination, risk management - QA & QC: Processes design, audit, and improvements for the starts-ups and SMEs business workflows. - Testing: Manual & automated testing, usability, localization, functional & non-functional testing - Business Analysis: Requirement gathering, stakeholder communication, process optimization - DevOps & CI/CD: Supporting continuous integration/delivery pipelines and quality gates Whether you're launching a product, improving processes, or enhancing software quality—I help ensure that strategic goals translate into measurable and tested outcomes. Hand-on Experience: 10 Years Education: Master of Systems Engineering and Management Ahmed M.

I am a Senior Automation Engineer with 6+ years of experience building production-grade automation systems, web scraping pipelines, and backend integrations. I currently work in the telecom industry and I am a Top Rated freelancer on Upwork. I specialize in designing and building custom systems that automate business operations, process data at scale, and integrate with existing tools and APIs. My focus is on reliable, maintainable, and scalable solutions used in real production environments, not fragile no-code workflows or experimental setups. Core expertise: Web scraping and data extraction systems Automation of business processes and workflows Data pipelines and enrichment systems Backend integrations and API development AI integration into existing systems (RAG, LLM APIs) CRM and operational automation Approach: I build custom solutions focused on: Stability in production environments Low operational cost Clean architecture and maintainability Data accuracy through validation layers Controlled use of AI where it adds value If you need someone who can turn manual processes into reliable automated systems or build scalable data workflows, I can help.

Professional Software Tester | Quality Assurance Specialist I'm a software tester who focuses on making sure web and mobile apps work perfectly. I've tested everything from e-commerce sites to mobile games, and I know what it takes to catch problems before your users do. Here's what I do: Manual testing - I go through your app like a real user would, finding bugs and usability issues that automated tests might miss. Selenium automation - I build test scripts that can run repeatedly, saving you time on regression testing. API testing - I make sure your backend services communicate properly and handle data correctly. Performance testing - I check how your app performs under load and help identify bottlenecks. Mobile and web testing - I test across different browsers, devices, and operating systems. I write clear test cases and bug reports that developers can actually use. No confusing technical jargon - just straightforward information about what's broken and how to reproduce it. What makes me different is that I think like both a tester and a user. I don't just check if features work - I check if they make sense and provide a good experience. I've worked on projects in healthcare, fintech, retail, and education. Each industry has its own challenges, and I adapt my testing approach accordingly. If you need someone who will thoroughly test your software and communicate clearly about what they find, let's talk about your project.