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Top Rated Manual QA Engineer | Software Testing Expert for Web, Mobile, SaaS, FinTech & AI Applications Looking for a reliable Manual QA Engineer who finds critical bugs before your users do? You're in the right place. I'm a Top Rated Software Tester on Upwork with 100% Job Success Score, 5+ years of hands-on Quality Assurance experience, 1,342+ Upwork hours, and 22 successfully completed QA projects across SaaS, FinTech, EdTech, E-commerce, Healthcare, and AI-powered platforms. 🎯 What I Deliver as Your QA Engineer: Cleaner product releases, fewer post-launch bugs, faster regression cycles, and detailed bug reports your developers can act on immediately — with clear reproduction steps, screenshots, screen recordings, severity classification, and expected vs. actual results. 🧪 Core QA Services: ✅ Manual Testing (Web & Mobile) ✅ Functional Testing & Regression Testing ✅ Mobile App Testing for iOS & Android ✅ SaaS Application Testing ✅ FinTech & Payment Gateway Testing ✅ API Testing with Postman, Swagger & REST ✅ Cross-Browser Testing & Cross-Device Compatibility Testing ✅ Smoke Testing, Sanity Testing & Exploratory Testing ✅ User Acceptance Testing (UAT) & Beta Testing ✅ Usability Testing & Accessibility Testing (WCAG) ✅ Test Case Design, Test Plan Creation & Test Execution ✅ Bug Reporting, Defect Tracking & Bug Verification ✅ End-to-End Testing & Integration Testing ✅ Google Play Closed Testing & TestFlight Beta Testing ✅ Performance Testing (basic) & Responsive Testing ✅ Database Testing with SQL 🤖 AI & Chatbot Testing Expertise: ✅ AI Chatbot Testing & Conversational AI Validation ✅ LLM Testing (ChatGPT, Gemini, Claude-based apps) ✅ Generative AI Application Testing ✅ Prompt Edge Case Testing & Hallucination Detection ✅ Voice AI Testing & NLP Testing ✅ AI Model Output Evaluation ✅ AI App QA for Web & Mobile 🛠️ QA Tools & Technologies I Use Daily: Jira • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • Microsoft TFS • Azure DevOps • SQL • Figma • Google Sheets • Slack • Notion • Trello • ClickUp 📱 Platforms & Environments I Test: iOS • Android • Web (Chrome, Firefox, Safari, Edge) • Progressive Web Apps (PWA) • Responsive Mobile Web • Tablet • Desktop Applications • REST APIs 🏢 Industries I've Tested Products In: SaaS Platforms • FinTech & Payment Apps • EdTech & E-Learning • E-commerce & Online Stores • Healthcare & MedTech • Mobile Games • B2B Platforms • AI & Chatbot Products • Engineering & CMMS Software 💬 What Clients Say: ⭐ "Working with Dalia was an absolute pleasure. She went above and beyond..." ⭐ "I re-hired her. This itself is a testimonial." ⭐ "Great attention to detail, good follow-up, very organized — Dalia is someone you can depend on for QA & testing." ⭐ "The communication was clear, the work was delivered on time, and the quality exceeded my expectations." ✨ Why Clients Choose Me as Their QA Engineer: 🔹 100% Job Success Score & Top Rated Badge 🔹 Real-user testing mindset — I test like your customer, report like an engineer 🔹 Fast response time and same-day project start when needed 🔹 Detailed bug reports with reproduction steps, screenshots, and video recordings 🔹 Strong communication in English (Fluent) and Arabic (Native) 🔹 Available 40+ hours per week for short tasks, full-time contracts, and ongoing QA support 🔹 Honest QA feedback that genuinely improves product quality 🚀 Ready to Ship a Bug-Free Product? Whether you need a quick smoke test before launch, full manual QA for a SaaS platform, mobile app testing on iOS & Android, API validation, AI chatbot testing, or ongoing regression support — I'm ready to help. Send me a message with your project details (a link to the product, platforms to test, and your timeline) Let's make your product cleaner, more stable, and ready to scale. Keywords: Manual Testing, QA Engineer, QA Tester, Software Tester, Software Testing, Quality Assurance, QA Specialist, Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, User Acceptance Testing, UAT, Beta Testing, End-to-End Testing, Integration Testing, System Testing, Mobile App Testing, Mobile QA, iOS Testing, Android Testing, Native App Testing, Hybrid App Testing, Web Testing, Website Testing, Web Application Testing, PWA Testing, Responsive Testing, Cross-Browser Testing, Cross-Device Testing, Browser Compatibility, API Testing, REST API Testing, Postman, Swagger, Database Testing, SQL Testing, Backend Testing, Test Case Design, Test Case Execution, Test Plan, Test Strategy, Test Scenarios, Bug Reporting, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Te

With over 9 years of experience in software testing and business analysis, I help clients deliver high-quality, reliable software that meets both business and user expectations. My background combines hands-on QA expertise, business analysis skills, and internationally recognized certifications. In addition to project work, I am also a software testing instructor. I’ve trained over 300,000 students worldwide through Udemy and private bootcamps, teaching ISTQB certificates preparation, manual testing, Test Automation, and performance testing. This teaching background means I can communicate clearly, explain complex issues simply, and document processes in a structured way — skills that directly benefit my QA work with clients. 🎓 Certifications ✅ Project Management Professional (PMP) ✅ CAPM® – Certified Associate in Project Management ✅ ISTQB Advanced Level Test Manager ✅ ISTQB Advanced Level Test Analyst ✅ ISTQB Artificial Intelligence Tester ✅ ISTQB Test Automation Engineer ✅ ISTQB Performance Testing Specialist ✅ ISTQB Mobile Application Tester ✅ ISTQB Agile Technical Tester ✅ ISTQB Agile Tester ✅ ISTQB Automotive Software Tester ✅ ASTQB IoT & Mobile Tester ✅ ISTQB Foundation Level Certified Tester ✅ BCS Certified Business Analyst Technical Skills: My practical experience encompasses several industry-leading tools and technologies: ✅ Agile Project Management: Jira ✅ Test Case Writing: Zephyr Scale ✅ API Testing: Postman ✅ Performance Testing: Apache JMeter ✅ Test Automation: Selenium WebDriver & TestNG 🛠 Technical Skills • Agile Project Management: Jira, Azure DevOps • Test Design & Management: Zephyr Scale, Qase.io, TestRail, Testlodge • API Testing: Postman • Performance Testing: Apache JMeter • Automation Testing: Selenium WebDriver, TestNG 📱 Device Coverage (Real Physical Devices) • iOS/iPadOS: iPhone 13 Pro Max, iPhone 14 Pro, iPhone X, iPad Mini 6th Gen, iPad Pro 12.9” • Android: Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G, Samsung Galaxy M11, Galaxy A32, Huawei Y9 Prime, Xiaomi Poco X5 Pro, Realme C17, Redmi 10C This allows me to test apps across multiple devices, screen sizes, and OS versions, ensuring accurate results. 🚀 What I Deliver • Comprehensive test strategies and execution for web, mobile, and desktop apps • Bug detection and detailed reporting with reproduction steps, screenshots, and videos • End-to-end QA coverage including functional, regression, performance, and automation • Business analysis support to align testing with project goals and user needs • Clear communication and reporting thanks to my teaching background I am passionate about ensuring not just high-quality software, but also seamless, user-friendly experiences. If you need a reliable QA partner who brings both technical expertise and teaching clarity, let’s connect and make your project a success.

Senior Software Testing Engineer Hello, I am a Senior QA Engineer with over 4 years of experience in testing web, desktop, and mobile applications. I am a certified software testing engineer by ISTQB as seen in my portfolio. My Skills in Manual Testing, API Testing, Mobile Testing, Performance testing, Database Testing, and Writing documents such Test Cases, Defect Reports, and Test Summary Report Tools I Utilize: Management Tools: Asana, ClickUp, JIRA, Trello, Development Tools: Chrome Dev Tools API Testing: Postman, Swagger, Databases: SQL, MySQL I am also proficient in various testing methods, including regression, black/grey box, usability, smoke, compatibility, exploratory, and end-to-end testing. My skills include: ✅ Understanding of testing strategies and functional requirements. ✅ End-to-end functional testing for iOS, Android, and web platforms. ✅ Identifying product design issues. ✅ Writing high-quality test cases, checklists, and bug reports. ✅ Evaluating user journeys to ensure intuitive navigation and accessibility. ✅ Systematic validation of existing features after new deployments. ✅ Ensuring seamless performance across various browsers and screen resolutions. ✅ Ability to create clear and concise quality assurance briefing materials. ✅ Experience with Scrum/Agile practices. My work will not only satisfy your needs, but it will do so in a cost and time efficient manner. I will gladly help you with your project! Let's start now!

40+ Hours Available Per Week Hi! I'm Shady —a Top Rated QA Engineer on Upwork with 100% Job Success, I help startups, SaaS companies, and product teams release cleaner, smoother, and more reliable web and mobile applications. Senior Software QA Engineer with 7+ years of experience, working on enterprise systems where performance, reliability, and scalability are essential. Core Skills: - Manual Testing (Web & Mobile) - Automation Testing: Selenium, Cypress, Playwright, TestNG, Robot Framework - API Testing: Postman, RestAssured, Newman - Performance Testing: JMeter (Load & Stress Testing) - Regression Testing & End-to-End Testing - CI/CD Testing: Jenkins, GitHub Actions - Cross Browser Testing (Chrome, Firefox, Edge) - Mobile Testing (Android & iOS) - Defect Tracking: JIRA, TFS, Trello - API Testing: Proficient with Postman for API functionality, security, and performance validation. - Proven ability to test complex user interactions, payment flows, and interfaces on both mobile and web platforms. - Comprehensive documentation and communication skills, using JIRA and Microsoft TFS. - Programming: Java, JavaScript, Python Key Achievements: - Automated 80%+ of regression test cases - Reduced manual testing effort by ~60% - Improved application performance using JMeter - Contributed to successful delivery of multiple enterprise projects My Approach: - Design effective test cases covering edge and negative scenarios - Perform testing under real-world conditions (devices, networks) - Validate requirements early to prevent defects - Collaborate closely with developers and stakeholders - Focus on long-term quality and maintainable automation - Strong teamwork abilities, ensuring alignment with developers and stakeholders for optimal project outcomes. Certifications: - ISTQB Foundation Level - ISTQB Agile Tester Tools & Technologies: JIRA | Postman | Selenium WebDriver (Java) | SQL | Swagger | Playwright | Microsoft TFS | Maven Why Choose Me? I do not just click through your app. I analyze flows, validate business logic, test edge cases, and document issues clearly so your development team can take action immediately. Whether you need a quick smoke test before release, full manual QA for a SaaS platform, mobile app testing, API validation, or beta testing support, I can help you deliver a product your users can trust. Let’s make your product cleaner, more stable, and ready for launch. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot, Performance Testing, Security Testing, Automation Testing, Playwright, Selenium, Postman, RestAssured

Leading the charge in software quality control at software IT solutions field, my expertise hinges on a solid foundation in Engineering & Project Management, fortified by a Master's degree from The Superior University. Through meticulous Manual\Auto, API testing and crafting precise user stories, I ensure each product's integrity and reliability. My tenure on different software IT solutions companies honed my skills in coordinating testing activities and delivering actionable insights from data analysis. This experience, combined with my academic prowess, empowers me to drive continuous improvement and contribute to creating error-free applications that resonate with users in their language – be it English or Arabic. Main Responsibilities will be as following: • Business Analysis • Associate Project Coordinating • Requirement Analysis • Test Planning • Mobile Application Testing • Web Application Testing • UIUX Testing • E-commerce Testing • Testing of the whole Core Banking System • Internet Banking Testing • Test case designing • Test case execution • Functional Testing • Bug Reporting • Defects Verification • Regression Testing • Pilot Testing Support Detailed Tasks:: - Review requirements, specifications and technical design documents to provide timely and meaningful feedback. - Writing test plans, building test cases, develop test scenarios and providing support for UAT. - Applying approved technical approaches to ensure that applications are evaluated in an analytical and systematic manner. - Assist the Project Manager in designing & developing the Project Plan using MS Project. - Create detailed, comprehensive and well-structured test plans and test cases using Kualitee/JIRA/Azure Dev Ops for Manual Testing. - Estimate, prioritize, plan and coordinate testing activities for web & mobile geospatial bilingual (English and Arabic) applications. - Performing Manual Systems Acceptance Tests. - Identify, record, document thoroughly and track bugs in JIRA /Kualitee/Azure Dev Ops - Perform Load/Performance/Stress/Functional testing of SUT and thorough regression testing when bugs are resolved. - Perform, develop and apply testing processes for new and existing products to meet client needs. - Liaise with internal teams (e.g. developers and product managers) to identify system requirements - Monitor debugging process results. - Investigate the causes of non-conforming software and train users to implement solutions. - Track quality assurance metrics, like defect densities and open defect counts. - Develop the UAT run book and perform retesting and regression testing of defects found during UAT. - Stay up-to-date with new testing tools and test strategies. - Preparing Script Automation for the targeted website functions to be run anytime needed. ------------------------------------- My approach is always to follow the testing best practices involving testing techniques implementation during test cases design to ensure professional test cases execution coring all testing scenarios also by taking help of testing tools that give better testing flow till App delivery with bug free Responsibilities approach to testing and improving QA: 1. Prepare Sprint Test Planning. 2. Resource Allocation Management. 3. Team Monitoring & Evaluation. 4. Testing Team Business Requirement Support. 5. Time Management. 6. Manual Testing Support. 7. Production Technical Support. 8. Selenium Automation Scripting. 9. Software Development Audits. 10. Sprint Closure Reporting.

With over 6 years in QA engineering, I have supported top-tier clients projects like e-commerce, medical, e-learning, financing, SAAS, and Facebook, etc.. in delivering flawless digital products. Quality assurance–QA engineer & software tester, specialized in website & mobile application/software testing, having extensive experience in manual & automated testing, cross-platform/browser testing, design and execution of test cases, review software behaviour and logic, search defects and update to respective stack holders & software engineers to make sure the system bug and error-free. I am responsible for the final step in the development of a website, mobile app, and software applications before it is released to the end-users. I look for flaws and weaknesses in the program and create test plans on any system problems or glitches to hunt down and fix software bugs. Are you looking for a dedicated quality assurance engineer or QA tester for your high functionality based web, mobile, or desktop application? I will love to engage myself as a full-time quality assurance – QA engineer & software tester with innovative and creative strategies. Quality Assurance-QA Testing Services: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ - Functional and Regression Testing - Automation testing - API testing - GUI and Usability Testing - Performance & Load Testing - Installation / Configuration Testing - System / Integration Testing - Application Security Assurance Testing - Localization Testing - User Acceptance Testing (UA) Activities of QA & Software Testing: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ As a quality assurance–QA analyst & software tester, I work on various kinds of manual & automated software testing activities: ✅ Test Case Development keeping in mind the Requirement (SRS or User Stories) ✅ Test Case Review ✅ Build Installation ✅ Smoke/Sanity Testing ✅ Functional Testing ✅ Defect Logging Activity ✅ Regression Testing ✅ Ad-hoc Testing ✅ Compatibility Testing ✅ Test Closure Report – DSR, WSR, and MSR QA & Software Testing Process that I follow: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ ✅ Functional Testing - Unit Testing – White Box Testing - Sanity Testing or Smoke Testing - Integration Testing - System Testing - Regression Testing - Acceptance Testing- UAT - Beta Testing - Pre-release Testing - Functional Testing – Selenium, SOAPUI ✅ Non-Functional Testing - Performance Testing – JMeter - Load Testing - Stress Testing - Security Testing Testing Strategies (Test Plan): ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ As a quality assurance – QA analyst & software tester, I use a well-defined, manual & automated software testing process that typically includes the following steps: ✅ Scope of the Project ✅ Choosing the optimum QA strategy ✅ Test or sprint planning ✅ Choosing the right software tools ✅ Setting up the environment and preparing the test data ✅ Release Control ✅ Risk Analysis ✅ Review and Approvals ✅ Conclusion Tool Used in Software Testing: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ According to the project needs, I'm using various kinds of manual & automated quality assurance – QA Software testing tools. Some of them that I use are: ✅ For Defect Logging - Microsoft Azure devops TFS, JIRA, Asana, and Mantis ✅ For Test Case Creation - Azure devops and azure test plans, JIRA zyphyr and x-ray, Test Link and Test Rail ✅ Automation Tool for Web Application – Selenium Web Driver and and cypress, Git, GitLab ✅ Automation Tool for Mobile Application – Appium ✅ Performance Tool – Jmeter How do I communicate and report? ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ I always prefer to keep Quality Assurance-QA Testing my work transparent, and for this reason, I like to be in touch with my valued clients on a daily, weekly & monthly basis. According to the client requirements, I use many types of QA/software testing project management tools apart from Upwork message board: ⦿ JIRA ⦿ Azure DevOps Server ⦿ Trello ⦿ Asana