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Top Rated Manual QA Engineer | Software Testing Expert for Web, Mobile, SaaS, FinTech & AI Applications Looking for a reliable Manual QA Engineer who finds critical bugs before your users do? You're in the right place. I'm a Top Rated Software Tester on Upwork with 100% Job Success Score, 5+ years of hands-on Quality Assurance experience, 2000+ Upwork hours, and 26 successfully completed QA projects across SaaS, FinTech, EdTech, E-commerce, Healthcare, and AI-powered platforms. 🎯 What I Deliver as Your QA Engineer: Cleaner product releases, fewer post-launch bugs, faster regression cycles, and detailed bug reports your developers can act on immediately — with clear reproduction steps, screenshots, screen recordings, severity classification, and expected vs. actual results. 🧪 Core QA Services: ✅ Manual Testing (Web & Mobile) ✅ Functional Testing & Regression Testing ✅ Mobile App Testing for iOS & Android ✅ SaaS Application Testing ✅ FinTech & Payment Gateway Testing ✅ API Testing with Postman, Swagger & REST ✅ Cross-Browser Testing & Cross-Device Compatibility Testing ✅ Smoke Testing, Sanity Testing & Exploratory Testing ✅ User Acceptance Testing (UAT) & Beta Testing ✅ Usability Testing & Accessibility Testing (WCAG) ✅ Test Case Design, Test Plan Creation & Test Execution ✅ Bug Reporting, Defect Tracking & Bug Verification ✅ End-to-End Testing & Integration Testing ✅ Google Play Closed Testing & TestFlight Beta Testing ✅ Performance Testing (basic) & Responsive Testing ✅ Database Testing with SQL 🤖 AI & Chatbot Testing Expertise: ✅ AI Chatbot Testing & Conversational AI Validation ✅ LLM Testing (ChatGPT, Gemini, Claude-based apps) ✅ Generative AI Application Testing ✅ Prompt Edge Case Testing & Hallucination Detection ✅ Voice AI Testing & NLP Testing ✅ AI Model Output Evaluation ✅ AI App QA for Web & Mobile 🛠️ QA Tools & Technologies I Use Daily: Jira • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • Microsoft TFS • Azure DevOps • SQL • Figma • Google Sheets • Slack • Notion • Trello • ClickUp 📱 Platforms & Environments I Test: iOS • Android • Web (Chrome, Firefox, Safari, Edge) • Progressive Web Apps (PWA) • Responsive Mobile Web • Tablet • Desktop Applications • REST APIs 🏢 Industries I've Tested Products In: SaaS Platforms • FinTech & Payment Apps • EdTech & E-Learning • E-commerce & Online Stores • Healthcare & MedTech • Mobile Games • B2B Platforms • AI & Chatbot Products • Engineering & CMMS Software 💬 What Clients Say: ⭐ "Working with Dalia was an absolute pleasure. She went above and beyond..." ⭐ "I re-hired her. This itself is a testimonial." ⭐ "Great attention to detail, good follow-up, very organized — Dalia is someone you can depend on for QA & testing." ⭐ "The communication was clear, the work was delivered on time, and the quality exceeded my expectations." ✨ Why Clients Choose Me as Their QA Engineer: 🔹 100% Job Success Score & Top Rated Badge 🔹 Real-user testing mindset — I test like your customer, report like an engineer 🔹 Fast response time and same-day project start when needed 🔹 Detailed bug reports with reproduction steps, screenshots, and video recordings 🔹 Strong communication in English (Fluent) and Arabic (Native) 🔹 Available 40+ hours per week for short tasks, full-time contracts, and ongoing QA support 🔹 Honest QA feedback that genuinely improves product quality 🚀 Ready to Ship a Bug-Free Product? Whether you need a quick smoke test before launch, full manual QA for a SaaS platform, mobile app testing on iOS & Android, API validation, AI chatbot testing, or ongoing regression support — I'm ready to help. Send me a message with your project details (a link to the product, platforms to test, and your timeline) Let's make your product cleaner, more stable, and ready to scale. Keywords: Manual Testing, QA Engineer, QA Tester, Software Tester, Software Testing, Quality Assurance, QA Specialist, Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, User Acceptance Testing, UAT, Beta Testing, End-to-End Testing, Integration Testing, System Testing, Mobile App Testing, Mobile QA, iOS Testing, Android Testing, Native App Testing, Hybrid App Testing, Web Testing, Website Testing, Web Application Testing, PWA Testing, Responsive Testing, Cross-Browser Testing, Cross-Device Testing, Browser Compatibility, API Testing, REST API Testing, Postman, Swagger, Database Testing, SQL Testing, Backend Testing, Test Case Design, Test Case Execution, Test Plan, Test Strategy, Test Scenarios, Bug Reporting, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Te

Senior QA Engineer | AI, SaaS, ERP, Mobile & E-commerce | Product Mindset Are you looking for a QA Engineer who doesn’t just find bugs, but understands why they matter to your users and your business? I’m Aya, a Senior QA Engineer and Product Manager with 5+ years of hands-on experience testing Web, Mobile, SaaS, AI-powered, ERP, HRM, LMS, Healthcare, E-commerce, Shopify, and Real Estate products. I combine strong Manual & Automation QA skills with Product Management experience, allowing me to test from both a technical and business perspective. I don’t simply verify whether a feature works—I validate whether it meets the requirements, business logic, user expectations, and intended product outcome. 🎯 What I Bring to Your Product ✅ Find critical bugs and edge cases before production ✅ Build structured manual and automated test coverage ✅ Test complete end-to-end user journeys and business workflows ✅ Identify missing, unclear, or conflicting requirements ✅ Validate APIs, integrations, databases, and data consistency ✅ Test Web & Mobile applications across real devices and browsers ✅ Improve usability, accessibility, and overall product quality ✅ Provide developer-ready bug reports with clear evidence ✅ Support release readiness and product quality decisions 🧪 QA & Testing Expertise • Manual & Automation Testing • Functional & Non-Functional Testing • Regression, Smoke & Sanity Testing • Exploratory & End-to-End Testing • UAT & Beta Testing • Web & SaaS Application Testing • iOS & Android Mobile Testing • API Testing — Postman & Swagger • Database Validation — SQL • Cross-Browser & Cross-Device Testing • Responsive Design Testing • UI/UX, Usability & Accessibility Testing • Test Case Design & Execution • Test Plans & QA Strategy • Bug Reporting, Verification & Defect Tracking • Google Play Closed Testing • TestFlight Beta Testing 🤖 AI Product Testing I have hands-on experience testing AI-powered products and intelligent workflows, including AI desktop applications, conversational AI, voice AI, and LLM-based products. My AI QA experience includes: • AI Agent & Workflow Testing • Prompt & Response Validation • Hallucination Detection • Accuracy & Consistency Testing • Context & Memory Testing • Conversation Flow Testing • Edge-Case & Unexpected Input Testing • AI Output Quality Evaluation • Reliability & Safety Validation For AI products, I don’t only check whether the system responds—I validate whether the response is accurate, consistent, relevant, and aligned with the expected behavior. 🏢 ERP, E-commerce & Complex Business Systems I have strong experience testing ERP and business-critical systems, including complex workflows, integrations, roles/permissions, business rules, and data synchronization. I also have hands-on experience with Shopify and e-commerce platforms, testing critical journeys such as product management, cart, checkout, orders, payments, and integrations. My experience also includes Real Estate platforms such as Vyzn and Inmaa, where I tested complex property-related workflows, business logic, data, and end-to-end user journeys. 📌 Product Management Experience As a Product Manager, I can also contribute beyond traditional QA: • Product & Business Requirement Analysis • Requirement Gap Identification • User Stories & Acceptance Criteria • Feature & Workflow Validation • Product Backlog Support • Testable Requirement Definition • Release Readiness Assessment • User Journey Analysis • Collaboration with Developers & Stakeholders • Product Quality & UX Improvements This allows me to identify issues before development starts, not only after a feature reaches QA. 🛠️ Tools Jira • Azure DevOps • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • SQL • Figma • ClickUp • Trello • Notion • Slack • Google Sheets 📱 Real Devices iPhone 15 • iPhone 13 Pro • iPhone XR • iPhone SE 2020 • iPad Air • Honor View 20 • Honor X9b • Honor X9c • OPPO F2 • Windows 11 ⭐ Why Clients Choose Me I test like a real user and report like an engineer. • Clear, structured, developer-ready bug reports • Reproduction steps + evidence + severity/priority • Strong attention to edge cases and business logic • Proactive feedback—not just a list of bugs • Strong communication with developers, designers, and stakeholders • Technical QA + Product mindset • Available for both short-term projects and long-term QA partnerships Languages: Arabic (Native) • English (Fluent) • German (Good) 🚀 Let’s Build Better Products Whether you need AI testing, ERP QA, Shopify/e-commerce testing, mobile testing, API validation, cross-device testing, automation, or product-focused QA, I can help you build reliable test coverage and release with confidence. Send me your product, requirements, or current testing challenges—and let’s improve the quality of your next release.

I have been working in the software development industry as a Quality Control Engineer for 10 years. During that time I have been involved in a number of software projects from different customers. Serves as a Quality representative to improve awareness, visibility, and communication on quality initiatives. Provides focused quality support within product development. My testing skills:- * Web apps and software testing * Functional manual testing * Usability testing * Integration testing * Regression testing * Cross-browsing testing * QA documentation (Test cases/Execution Reports) * Using different techniques in testing such as - Walk through the application (something more like an inspection) and make sure that nothing causes an exception - Locating defects - Confirming tractability of relevant requirements - Checking for conformance to relevant standards and conventions - Error guessing * Review Requirements and System design * Create test plans and write test cases * Execute test cases with full execution reports * Bug reporting (detailed bug reporting includes screenshots or video) * Estimate time/effort for many projects * Provide the customer with weekly status reports Bug Tracker: -JIRA, Zoho - Azure DevOps Management Tools: -TFS

Results-driven Virtual Assistant and Customer Service professional with nearly 6 years of experience across sales, multilingual customer support, CRM systems, and quality assurance. Skilled in managing social media and Google Ads for small businesses, leading regional customer service teams, and optimizing CRM workflows to improve response times and retention. Experienced in lead generation, client relationship management, and technical troubleshooting for global brands including Vodafone UK, AT&T, and Blizzard Entertainment. Bilingual (English/Arabic) communicator known for resolving escalated issues calmly and building long-term client trust across culturally diverse markets (USA, Canada, UK, UAE, Saudi Arabia, Japan).

Top Rated QA Engineer with 100% Job Success I help startups, SaaS companies, and product teams release cleaner, faster, and more reliable web & mobile applications. With 7+ years of experience in enterprise systems, I specialize in ensuring performance, scalability, and long‑term quality. 🔑 Core Skills - Manual Testing (Web & Mobile) - Automation: Selenium, Cypress, Playwright, TestNG, Robot Framework - API Testing: Postman, RestAssured, Newman - Performance Testing: JMeter (load, stress, scalability) - CI/CD Integration: Jenkins, GitHub Actions - Cross‑Browser & Mobile Testing (Chrome, Firefox, Edge, Android, iOS) - Defect Tracking: JIRA, TFS, Trello - Programming: Java, JavaScript, Python 📈 Key Achievements - Automated 80%+ regression test cases, reducing manual effort by ~60% - Improved application performance with JMeter load testing - Delivered multiple enterprise projects with zero critical post‑release defects 🧩 My Approach - Design test cases covering edge & negative scenarios - Validate requirements early to prevent costly defects - Test under real‑world conditions (devices, networks, payment flows) - Collaborate closely with developers & stakeholders for smooth delivery - Build maintainable automation frameworks for long‑term ROI 🎓 Certifications - ISTQB Foundation Level - ISTQB Agile Tester 🛠 Tools & Technologies JIRA | Postman | Selenium WebDriver | Playwright | Swagger | SQL | Microsoft TFS | Maven 💡 WHY CLIENTS CHOOSE ME I don’t just “click through” your app — I analyze flows, validate business logic, test edge cases, and document issues clearly so your developers can act immediately. Whether you need: - Quick smoke testing before release - Full manual QA for SaaS platforms - API validation & performance testing - Mobile app QA across Android & iOS I’ll help you deliver a product your users can trust. Let’s make your product cleaner, more stable, and ready for launch. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot, Performance Testing, Security Testing, Automation Testing, Playwright, Selenium, Postman, RestAssured, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Testing

Senior QA Engineer with 7+ years of experience in Manual Testing, Automation Testing, Web Testing, Mobile Testing, and API Testing. I help companies deliver high-quality software by identifying critical defects early, improving test coverage, and ensuring a seamless user experience. My expertise includes: • Manual Testing (Functional, Regression, Smoke, Sanity, Exploratory, UAT) • Automation Testing using Python, Selenium WebDriver, and PyTest • API Testing using Postman and REST APIs • Web & Mobile Application Testing • Cross-Browser and Cross-Platform Testing • Database Validation using SQL • Test Case Design, Test Planning, and Defect Management • Agile/Scrum Methodologies • Jira, TestRail, BrowserStack, ClickUp, and Notion What I can help you with: ✓ Create comprehensive test plans and test cases ✓ Perform end-to-end testing for web and mobile applications ✓ Execute manual and automated test suites ✓ Validate APIs and backend integrations ✓ Identify, document, and track defects with detailed reports ✓ Improve product quality and release confidence Throughout my career, I have worked on various web and mobile applications across different industries, collaborating closely with developers, product owners, and stakeholders to ensure successful product releases. If you are looking for a reliable QA Engineer who can deliver thorough testing, clear communication, and high-quality results, I would be happy to discuss your project.