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40+ Hours Available Per Week Hi! I'm Shady —a Top Rated QA Engineer on Upwork with 100% Job Success, I help startups, SaaS companies, and product teams release cleaner, smoother, and more reliable web and mobile applications. Senior Software QA Engineer with 7+ years of experience, working on enterprise systems where performance, reliability, and scalability are essential. Core Skills: - Manual Testing (Web & Mobile) - Automation Testing: Selenium, Cypress, Playwright, TestNG, Robot Framework - API Testing: Postman, RestAssured, Newman - Performance Testing: JMeter (Load & Stress Testing) - Regression Testing & End-to-End Testing - CI/CD Testing: Jenkins, GitHub Actions - Cross Browser Testing (Chrome, Firefox, Edge) - Mobile Testing (Android & iOS) - Defect Tracking: JIRA, TFS, Trello - API Testing: Proficient with Postman for API functionality, security, and performance validation. - Proven ability to test complex user interactions, payment flows, and interfaces on both mobile and web platforms. - Comprehensive documentation and communication skills, using JIRA and Microsoft TFS. - Programming: Java, JavaScript, Python Key Achievements: - Automated 80%+ of regression test cases - Reduced manual testing effort by ~60% - Improved application performance using JMeter - Contributed to successful delivery of multiple enterprise projects My Approach: - Design effective test cases covering edge and negative scenarios - Perform testing under real-world conditions (devices, networks) - Validate requirements early to prevent defects - Collaborate closely with developers and stakeholders - Focus on long-term quality and maintainable automation - Strong teamwork abilities, ensuring alignment with developers and stakeholders for optimal project outcomes. Certifications: - ISTQB Foundation Level - ISTQB Agile Tester Tools & Technologies: JIRA | Postman | Selenium WebDriver (Java) | SQL | Swagger | Playwright | Microsoft TFS | Maven Why Choose Me? I do not just click through your app. I analyze flows, validate business logic, test edge cases, and document issues clearly so your development team can take action immediately. Whether you need a quick smoke test before release, full manual QA for a SaaS platform, mobile app testing, API validation, or beta testing support, I can help you deliver a product your users can trust. Let’s make your product cleaner, more stable, and ready for launch. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot, Performance Testing, Security Testing, Automation Testing, Playwright, Selenium, Postman, RestAssured

Top Rated Manual QA Engineer | Software Testing Expert for Web, Mobile, SaaS, FinTech & AI Applications Looking for a reliable Manual QA Engineer who finds critical bugs before your users do? You're in the right place. I'm a Top Rated Software Tester on Upwork with 100% Job Success Score, 5+ years of hands-on Quality Assurance experience, 1,342+ Upwork hours, and 22 successfully completed QA projects across SaaS, FinTech, EdTech, E-commerce, Healthcare, and AI-powered platforms. 🎯 What I Deliver as Your QA Engineer: Cleaner product releases, fewer post-launch bugs, faster regression cycles, and detailed bug reports your developers can act on immediately — with clear reproduction steps, screenshots, screen recordings, severity classification, and expected vs. actual results. 🧪 Core QA Services: ✅ Manual Testing (Web & Mobile) ✅ Functional Testing & Regression Testing ✅ Mobile App Testing for iOS & Android ✅ SaaS Application Testing ✅ FinTech & Payment Gateway Testing ✅ API Testing with Postman, Swagger & REST ✅ Cross-Browser Testing & Cross-Device Compatibility Testing ✅ Smoke Testing, Sanity Testing & Exploratory Testing ✅ User Acceptance Testing (UAT) & Beta Testing ✅ Usability Testing & Accessibility Testing (WCAG) ✅ Test Case Design, Test Plan Creation & Test Execution ✅ Bug Reporting, Defect Tracking & Bug Verification ✅ End-to-End Testing & Integration Testing ✅ Google Play Closed Testing & TestFlight Beta Testing ✅ Performance Testing (basic) & Responsive Testing ✅ Database Testing with SQL 🤖 AI & Chatbot Testing Expertise: ✅ AI Chatbot Testing & Conversational AI Validation ✅ LLM Testing (ChatGPT, Gemini, Claude-based apps) ✅ Generative AI Application Testing ✅ Prompt Edge Case Testing & Hallucination Detection ✅ Voice AI Testing & NLP Testing ✅ AI Model Output Evaluation ✅ AI App QA for Web & Mobile 🛠️ QA Tools & Technologies I Use Daily: Jira • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • Microsoft TFS • Azure DevOps • SQL • Figma • Google Sheets • Slack • Notion • Trello • ClickUp 📱 Platforms & Environments I Test: iOS • Android • Web (Chrome, Firefox, Safari, Edge) • Progressive Web Apps (PWA) • Responsive Mobile Web • Tablet • Desktop Applications • REST APIs 🏢 Industries I've Tested Products In: SaaS Platforms • FinTech & Payment Apps • EdTech & E-Learning • E-commerce & Online Stores • Healthcare & MedTech • Mobile Games • B2B Platforms • AI & Chatbot Products • Engineering & CMMS Software 💬 What Clients Say: ⭐ "Working with Dalia was an absolute pleasure. She went above and beyond..." ⭐ "I re-hired her. This itself is a testimonial." ⭐ "Great attention to detail, good follow-up, very organized — Dalia is someone you can depend on for QA & testing." ⭐ "The communication was clear, the work was delivered on time, and the quality exceeded my expectations." ✨ Why Clients Choose Me as Their QA Engineer: 🔹 100% Job Success Score & Top Rated Badge 🔹 Real-user testing mindset — I test like your customer, report like an engineer 🔹 Fast response time and same-day project start when needed 🔹 Detailed bug reports with reproduction steps, screenshots, and video recordings 🔹 Strong communication in English (Fluent) and Arabic (Native) 🔹 Available 40+ hours per week for short tasks, full-time contracts, and ongoing QA support 🔹 Honest QA feedback that genuinely improves product quality 🚀 Ready to Ship a Bug-Free Product? Whether you need a quick smoke test before launch, full manual QA for a SaaS platform, mobile app testing on iOS & Android, API validation, AI chatbot testing, or ongoing regression support — I'm ready to help. Send me a message with your project details (a link to the product, platforms to test, and your timeline) Let's make your product cleaner, more stable, and ready to scale. Keywords: Manual Testing, QA Engineer, QA Tester, Software Tester, Software Testing, Quality Assurance, QA Specialist, Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, User Acceptance Testing, UAT, Beta Testing, End-to-End Testing, Integration Testing, System Testing, Mobile App Testing, Mobile QA, iOS Testing, Android Testing, Native App Testing, Hybrid App Testing, Web Testing, Website Testing, Web Application Testing, PWA Testing, Responsive Testing, Cross-Browser Testing, Cross-Device Testing, Browser Compatibility, API Testing, REST API Testing, Postman, Swagger, Database Testing, SQL Testing, Backend Testing, Test Case Design, Test Case Execution, Test Plan, Test Strategy, Test Scenarios, Bug Reporting, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Te

I have been working in the software development industry as a Quality Control Engineer for 10 years. During that time I have been involved in a number of software projects from different customers. Serves as a Quality representative to improve awareness, visibility, and communication on quality initiatives. Provides focused quality support within product development. My testing skills:- * Web apps and software testing * Functional manual testing * Usability testing * Integration testing * Regression testing * Cross-browsing testing * QA documentation (Test cases/Execution Reports) * Using different techniques in testing such as - Walk through the application (something more like an inspection) and make sure that nothing causes an exception - Locating defects - Confirming tractability of relevant requirements - Checking for conformance to relevant standards and conventions - Error guessing * Review Requirements and System design * Create test plans and write test cases * Execute test cases with full execution reports * Bug reporting (detailed bug reporting includes screenshots or video) * Estimate time/effort for many projects * Provide the customer with weekly status reports Bug Tracker: -JIRA, Zoho - Azure DevOps Management Tools: -TFS

With over 9 years of experience in software testing and business analysis, I help clients deliver high-quality, reliable software that meets both business and user expectations. My background combines hands-on QA expertise, business analysis skills, and internationally recognized certifications. In addition to project work, I am also a software testing instructor. I’ve trained over 300,000 students worldwide through Udemy and private bootcamps, teaching ISTQB certificates preparation, manual testing, Test Automation, and performance testing. This teaching background means I can communicate clearly, explain complex issues simply, and document processes in a structured way — skills that directly benefit my QA work with clients. 🎓 Certifications ✅ Project Management Professional (PMP) ✅ CAPM® – Certified Associate in Project Management ✅ ISTQB Advanced Level Test Manager ✅ ISTQB Advanced Level Test Analyst ✅ ISTQB Artificial Intelligence Tester ✅ ISTQB Test Automation Engineer ✅ ISTQB Performance Testing Specialist ✅ ISTQB Mobile Application Tester ✅ ISTQB Agile Technical Tester ✅ ISTQB Agile Tester ✅ ISTQB Automotive Software Tester ✅ ASTQB IoT & Mobile Tester ✅ ISTQB Foundation Level Certified Tester ✅ BCS Certified Business Analyst Technical Skills: My practical experience encompasses several industry-leading tools and technologies: ✅ Agile Project Management: Jira ✅ Test Case Writing: Zephyr Scale ✅ API Testing: Postman ✅ Performance Testing: Apache JMeter ✅ Test Automation: Selenium WebDriver & TestNG 🛠 Technical Skills • Agile Project Management: Jira, Azure DevOps • Test Design & Management: Zephyr Scale, Qase.io, TestRail, Testlodge • API Testing: Postman • Performance Testing: Apache JMeter • Automation Testing: Selenium WebDriver, TestNG 📱 Device Coverage (Real Physical Devices) • iOS/iPadOS: iPhone 13 Pro Max, iPhone 14 Pro, iPhone X, iPad Mini 6th Gen, iPad Pro 12.9” • Android: Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G, Samsung Galaxy M11, Galaxy A32, Huawei Y9 Prime, Xiaomi Poco X5 Pro, Realme C17, Redmi 10C This allows me to test apps across multiple devices, screen sizes, and OS versions, ensuring accurate results. 🚀 What I Deliver • Comprehensive test strategies and execution for web, mobile, and desktop apps • Bug detection and detailed reporting with reproduction steps, screenshots, and videos • End-to-end QA coverage including functional, regression, performance, and automation • Business analysis support to align testing with project goals and user needs • Clear communication and reporting thanks to my teaching background I am passionate about ensuring not just high-quality software, but also seamless, user-friendly experiences. If you need a reliable QA partner who brings both technical expertise and teaching clarity, let’s connect and make your project a success.

Top Rated QA Engineer with 5+ years of experience testing SaaS, Web, Mobile, LMS, ERP, and AI-driven applications. I help businesses deliver stable, high-quality products with smooth user experiences and reliable workflows. ✔️ Top Rated on Upwork — 100% Job Success ✔️ 5+ years in Software Quality Assurance ✔️ 3+ years of experience testing LMS & E-learning platforms ✔️ Experience in Manual Testing, Automation Testing & API Validation ✔️ Product Owner / Product Management background (HR, Finance & ERP systems) I have worked on large-scale platforms including LMS systems like Classera, AI-powered SaaS products, ERP/CRM systems, e-commerce platforms, and enterprise dashboards. This experience gave me strong expertise in complex workflows, multi-role systems, subscription flows, and cross-platform environments across Web, iOS, and Android. 🔹 QA & Testing Expertise • Manual Testing (Functional, Regression, Smoke, Exploratory) • Test Automation using Selenium with Java • API Testing using Postman & backend validation • End-to-End Testing for SaaS, LMS, ERP & Mobile Apps • Cross-browser & Cross-device Testing • Mobile Testing on real iOS & Android devices • UI/UX Testing & usability validation • Structured bug reporting with screenshots, videos & detailed reproduction steps • Creating test cases, regression suites & test plans • Testing authentication, dashboards, payments, roles & permissions, HR & finance workflows 🔹 Product & Business Experience I also bring 2 years of Product Management experience, which helps me go beyond traditional QA. I focus not only on identifying bugs, but also on improving user behavior, workflow clarity, usability, and overall product experience. • Writing user stories & acceptance criteria • Backlog management & feature prioritization • Deep understanding of HR, payroll, attendance & finance workflows • Aligning product behavior with business and user needs 🔹 Results & Impact • Identified 30+ critical bugs in production systems • Tested 20+ web & mobile platforms • Improved UX by identifying usability gaps and UI inconsistencies • Helped teams release more stable, scalable, and user-friendly products 🔹 How I Work ✔️ Detail-oriented & proactive ✔️ Strong communication & fast response ✔️ Clear, actionable QA reports ✔️ Focus on both quality assurance and UX improvement ✔️ Reliable long-term collaboration 📱 Real Devices Available for Testing iOS: • iPhone 16 • iPhone XR • iPad Android: • Honor View 20 • Honor X9b / X9d • Oppo devices • Android Tablets Desktop: • Windows 10 & Windows 11 PCs ✔️ All testing is performed on real devices to ensure accurate and reliable results. I’m ready to help you deliver a polished, reliable, and high-quality product. 🚀

Leading the charge in software quality control at software IT solutions field, my expertise hinges on a solid foundation in Engineering & Project Management, fortified by a Master's degree from The Superior University. Through meticulous Manual\Auto, API testing and crafting precise user stories, I ensure each product's integrity and reliability. My tenure on different software IT solutions companies honed my skills in coordinating testing activities and delivering actionable insights from data analysis. This experience, combined with my academic prowess, empowers me to drive continuous improvement and contribute to creating error-free applications that resonate with users in their language – be it English or Arabic. Main Responsibilities will be as following: • Business Analysis • Associate Project Coordinating • Requirement Analysis • Test Planning • Mobile Application Testing • Web Application Testing • UIUX Testing • E-commerce Testing • Testing of the whole Core Banking System • Internet Banking Testing • Test case designing • Test case execution • Functional Testing • Bug Reporting • Defects Verification • Regression Testing • Pilot Testing Support Detailed Tasks:: - Review requirements, specifications and technical design documents to provide timely and meaningful feedback. - Writing test plans, building test cases, develop test scenarios and providing support for UAT. - Applying approved technical approaches to ensure that applications are evaluated in an analytical and systematic manner. - Assist the Project Manager in designing & developing the Project Plan using MS Project. - Create detailed, comprehensive and well-structured test plans and test cases using Kualitee/JIRA/Azure Dev Ops for Manual Testing. - Estimate, prioritize, plan and coordinate testing activities for web & mobile geospatial bilingual (English and Arabic) applications. - Performing Manual Systems Acceptance Tests. - Identify, record, document thoroughly and track bugs in JIRA /Kualitee/Azure Dev Ops - Perform Load/Performance/Stress/Functional testing of SUT and thorough regression testing when bugs are resolved. - Perform, develop and apply testing processes for new and existing products to meet client needs. - Liaise with internal teams (e.g. developers and product managers) to identify system requirements - Monitor debugging process results. - Investigate the causes of non-conforming software and train users to implement solutions. - Track quality assurance metrics, like defect densities and open defect counts. - Develop the UAT run book and perform retesting and regression testing of defects found during UAT. - Stay up-to-date with new testing tools and test strategies. - Preparing Script Automation for the targeted website functions to be run anytime needed. ------------------------------------- My approach is always to follow the testing best practices involving testing techniques implementation during test cases design to ensure professional test cases execution coring all testing scenarios also by taking help of testing tools that give better testing flow till App delivery with bug free Responsibilities approach to testing and improving QA: 1. Prepare Sprint Test Planning. 2. Resource Allocation Management. 3. Team Monitoring & Evaluation. 4. Testing Team Business Requirement Support. 5. Time Management. 6. Manual Testing Support. 7. Production Technical Support. 8. Selenium Automation Scripting. 9. Software Development Audits. 10. Sprint Closure Reporting.