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Top Rated Manual QA Engineer | Software Testing Expert for Web, Mobile, SaaS, FinTech & AI Applications Looking for a reliable Manual QA Engineer who finds critical bugs before your users do? You're in the right place. I'm a Top Rated Software Tester on Upwork with 100% Job Success Score, 5+ years of hands-on Quality Assurance experience, 2000+ Upwork hours, and 26 successfully completed QA projects across SaaS, FinTech, EdTech, E-commerce, Healthcare, and AI-powered platforms. 🎯 What I Deliver as Your QA Engineer: Cleaner product releases, fewer post-launch bugs, faster regression cycles, and detailed bug reports your developers can act on immediately — with clear reproduction steps, screenshots, screen recordings, severity classification, and expected vs. actual results. 🧪 Core QA Services: ✅ Manual Testing (Web & Mobile) ✅ Functional Testing & Regression Testing ✅ Mobile App Testing for iOS & Android ✅ SaaS Application Testing ✅ FinTech & Payment Gateway Testing ✅ API Testing with Postman, Swagger & REST ✅ Cross-Browser Testing & Cross-Device Compatibility Testing ✅ Smoke Testing, Sanity Testing & Exploratory Testing ✅ User Acceptance Testing (UAT) & Beta Testing ✅ Usability Testing & Accessibility Testing (WCAG) ✅ Test Case Design, Test Plan Creation & Test Execution ✅ Bug Reporting, Defect Tracking & Bug Verification ✅ End-to-End Testing & Integration Testing ✅ Google Play Closed Testing & TestFlight Beta Testing ✅ Performance Testing (basic) & Responsive Testing ✅ Database Testing with SQL 🤖 AI & Chatbot Testing Expertise: ✅ AI Chatbot Testing & Conversational AI Validation ✅ LLM Testing (ChatGPT, Gemini, Claude-based apps) ✅ Generative AI Application Testing ✅ Prompt Edge Case Testing & Hallucination Detection ✅ Voice AI Testing & NLP Testing ✅ AI Model Output Evaluation ✅ AI App QA for Web & Mobile 🛠️ QA Tools & Technologies I Use Daily: Jira • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • Microsoft TFS • Azure DevOps • SQL • Figma • Google Sheets • Slack • Notion • Trello • ClickUp 📱 Platforms & Environments I Test: iOS • Android • Web (Chrome, Firefox, Safari, Edge) • Progressive Web Apps (PWA) • Responsive Mobile Web • Tablet • Desktop Applications • REST APIs 🏢 Industries I've Tested Products In: SaaS Platforms • FinTech & Payment Apps • EdTech & E-Learning • E-commerce & Online Stores • Healthcare & MedTech • Mobile Games • B2B Platforms • AI & Chatbot Products • Engineering & CMMS Software 💬 What Clients Say: ⭐ "Working with Dalia was an absolute pleasure. She went above and beyond..." ⭐ "I re-hired her. This itself is a testimonial." ⭐ "Great attention to detail, good follow-up, very organized — Dalia is someone you can depend on for QA & testing." ⭐ "The communication was clear, the work was delivered on time, and the quality exceeded my expectations." ✨ Why Clients Choose Me as Their QA Engineer: 🔹 100% Job Success Score & Top Rated Badge 🔹 Real-user testing mindset — I test like your customer, report like an engineer 🔹 Fast response time and same-day project start when needed 🔹 Detailed bug reports with reproduction steps, screenshots, and video recordings 🔹 Strong communication in English (Fluent) and Arabic (Native) 🔹 Available 40+ hours per week for short tasks, full-time contracts, and ongoing QA support 🔹 Honest QA feedback that genuinely improves product quality 🚀 Ready to Ship a Bug-Free Product? Whether you need a quick smoke test before launch, full manual QA for a SaaS platform, mobile app testing on iOS & Android, API validation, AI chatbot testing, or ongoing regression support — I'm ready to help. Send me a message with your project details (a link to the product, platforms to test, and your timeline) Let's make your product cleaner, more stable, and ready to scale. Keywords: Manual Testing, QA Engineer, QA Tester, Software Tester, Software Testing, Quality Assurance, QA Specialist, Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, User Acceptance Testing, UAT, Beta Testing, End-to-End Testing, Integration Testing, System Testing, Mobile App Testing, Mobile QA, iOS Testing, Android Testing, Native App Testing, Hybrid App Testing, Web Testing, Website Testing, Web Application Testing, PWA Testing, Responsive Testing, Cross-Browser Testing, Cross-Device Testing, Browser Compatibility, API Testing, REST API Testing, Postman, Swagger, Database Testing, SQL Testing, Backend Testing, Test Case Design, Test Case Execution, Test Plan, Test Strategy, Test Scenarios, Bug Reporting, Bug Tracking, Defect Tracking, Bug Verification, Jira, TestRail, Azure DevOps, Microsoft TFS, BrowserStack, Charles Proxy, Chrome DevTools, ClickUp, Notion, SaaS Testing, SaaS QA, FinTech Testing, Payment Gateway Testing, Stripe, PayPal, E-commerce Testing, Shopify Testing, EdTech Testing, LMS Testing, Healthcare Testing, B2B Platform Testing, CMMS Testing, AI Testing, AI App Testing, AI Chatbot Testing, Chatbot Te

Hire me to break your app before your users do. I find the bugs, edge cases, and broken user flows that slip through the cracks—before they reach production, reviews, or frustrated customers. I'm a QA Engineer with a year of hands-on experience testing mobile apps, web platforms, and SaaS products. In my full-time QA role, I've documented 300+ bugs, giving me plenty of experience separating a harmless UI issue from the kind of bug that can quietly ruin a user's experience. What I bring: • Full-cycle manual testing: functional, UI/UX, exploratory, regression, cross-browser, cross-device, and edge-case testing. • Test automation with Playwright: building repeatable automated coverage instead of manually checking the same things over and over. • Developer-friendly bug reports with severity, priority, exact reproduction steps, expected vs. actual results, screenshots, videos, and enough technical context to get issues fixed faster. • Real-world testing across TestFlight, Google Play testing tracks, staging, and production environments. • Arabic + English testing: native Arabic speaker and fluent English (EF SET C1 Advanced Certified), ideal for localization, content, and UX testing in both languages. • Comfortable working with Jira, Notion, Kanban boards, Google Docs, and Google Sheets. My technical edge I don't just test frontend applications—I build them too. I work with React, Next.js, and TypeScript, which helps me communicate with developers more effectively and write bug reports that go beyond "this button doesn't work." I know what a real user sees. I know what a developer needs to reproduce it. And I know how to connect the two. I test like a first-time user. I investigate like a developer. I document like an engineer. Your users will find your bugs eventually. I'd rather find them first.

I’m a detail-oriented Communications and Computers Engineer with a strong technical background, including experience at Huawei. I specialize in Software Quality Assurance (QA) and Testing for both Mobile and Web applications. With a keen eye for identifying bugs and a systematic approach to troubleshooting, I provide clear, documented Bug Reports that help developers improve application performance. My goal is to ensure a seamless user experience through rigorous testing and analysis. My expertise includes: Manual Testing (Web & Mobile) Bug Reporting & Tracking (Google Sheets/Jira) iOS & Android Testing Technical Troubleshooting & Analysis I am committed to delivering high-quality results and helping you launch a bug-free product.

With over 9 years of experience in software testing and business analysis, I help clients deliver high-quality, reliable software that meets both business and user expectations. My background combines hands-on QA expertise, business analysis skills, and internationally recognized certifications. In addition to project work, I am also a software testing instructor. I’ve trained over 300,000 students worldwide through Udemy and private bootcamps, teaching ISTQB certificates preparation, manual testing, Test Automation, and performance testing. This teaching background means I can communicate clearly, explain complex issues simply, and document processes in a structured way — skills that directly benefit my QA work with clients. 🎓 Certifications ✅ Project Management Professional (PMP) ✅ CAPM® – Certified Associate in Project Management ✅ ISTQB Advanced Level Test Manager ✅ ISTQB Advanced Level Test Analyst ✅ ISTQB Artificial Intelligence Tester ✅ ISTQB Test Automation Engineer ✅ ISTQB Performance Testing Specialist ✅ ISTQB Mobile Application Tester ✅ ISTQB Agile Technical Tester ✅ ISTQB Agile Tester ✅ ISTQB Automotive Software Tester ✅ ASTQB IoT & Mobile Tester ✅ ISTQB Foundation Level Certified Tester ✅ BCS Certified Business Analyst Technical Skills: My practical experience encompasses several industry-leading tools and technologies: ✅ Agile Project Management: Jira ✅ Test Case Writing: Zephyr Scale ✅ API Testing: Postman ✅ Performance Testing: Apache JMeter ✅ Test Automation: Selenium WebDriver & TestNG 🛠 Technical Skills • Agile Project Management: Jira, Azure DevOps • Test Design & Management: Zephyr Scale, Qase.io, TestRail, Testlodge • API Testing: Postman • Performance Testing: Apache JMeter • Automation Testing: Selenium WebDriver, TestNG 📱 Device Coverage (Real Physical Devices) • iOS/iPadOS: iPhone 13 Pro Max, iPhone 14 Pro, iPhone X, iPad Mini 6th Gen, iPad Pro 12.9” • Android: Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G, Samsung Galaxy M11, Galaxy A32, Huawei Y9 Prime, Xiaomi Poco X5 Pro, Realme C17, Redmi 10C This allows me to test apps across multiple devices, screen sizes, and OS versions, ensuring accurate results. 🚀 What I Deliver • Comprehensive test strategies and execution for web, mobile, and desktop apps • Bug detection and detailed reporting with reproduction steps, screenshots, and videos • End-to-end QA coverage including functional, regression, performance, and automation • Business analysis support to align testing with project goals and user needs • Clear communication and reporting thanks to my teaching background I am passionate about ensuring not just high-quality software, but also seamless, user-friendly experiences. If you need a reliable QA partner who brings both technical expertise and teaching clarity, let’s connect and make your project a success.

Senior QA Engineer | AI, SaaS, ERP, Mobile & E-commerce | Product Mindset Are you looking for a QA Engineer who doesn’t just find bugs, but understands why they matter to your users and your business? I’m Aya, a Senior QA Engineer and Product Manager with 5+ years of hands-on experience testing Web, Mobile, SaaS, AI-powered, ERP, HRM, LMS, Healthcare, E-commerce, Shopify, and Real Estate products. I combine strong Manual & Automation QA skills with Product Management experience, allowing me to test from both a technical and business perspective. I don’t simply verify whether a feature works—I validate whether it meets the requirements, business logic, user expectations, and intended product outcome. 🎯 What I Bring to Your Product ✅ Find critical bugs and edge cases before production ✅ Build structured manual and automated test coverage ✅ Test complete end-to-end user journeys and business workflows ✅ Identify missing, unclear, or conflicting requirements ✅ Validate APIs, integrations, databases, and data consistency ✅ Test Web & Mobile applications across real devices and browsers ✅ Improve usability, accessibility, and overall product quality ✅ Provide developer-ready bug reports with clear evidence ✅ Support release readiness and product quality decisions 🧪 QA & Testing Expertise • Manual & Automation Testing • Functional & Non-Functional Testing • Regression, Smoke & Sanity Testing • Exploratory & End-to-End Testing • UAT & Beta Testing • Web & SaaS Application Testing • iOS & Android Mobile Testing • API Testing — Postman & Swagger • Database Validation — SQL • Cross-Browser & Cross-Device Testing • Responsive Design Testing • UI/UX, Usability & Accessibility Testing • Test Case Design & Execution • Test Plans & QA Strategy • Bug Reporting, Verification & Defect Tracking • Google Play Closed Testing • TestFlight Beta Testing 🤖 AI Product Testing I have hands-on experience testing AI-powered products and intelligent workflows, including AI desktop applications, conversational AI, voice AI, and LLM-based products. My AI QA experience includes: • AI Agent & Workflow Testing • Prompt & Response Validation • Hallucination Detection • Accuracy & Consistency Testing • Context & Memory Testing • Conversation Flow Testing • Edge-Case & Unexpected Input Testing • AI Output Quality Evaluation • Reliability & Safety Validation For AI products, I don’t only check whether the system responds—I validate whether the response is accurate, consistent, relevant, and aligned with the expected behavior. 🏢 ERP, E-commerce & Complex Business Systems I have strong experience testing ERP and business-critical systems, including complex workflows, integrations, roles/permissions, business rules, and data synchronization. I also have hands-on experience with Shopify and e-commerce platforms, testing critical journeys such as product management, cart, checkout, orders, payments, and integrations. My experience also includes Real Estate platforms such as Vyzn and Inmaa, where I tested complex property-related workflows, business logic, data, and end-to-end user journeys. 📌 Product Management Experience As a Product Manager, I can also contribute beyond traditional QA: • Product & Business Requirement Analysis • Requirement Gap Identification • User Stories & Acceptance Criteria • Feature & Workflow Validation • Product Backlog Support • Testable Requirement Definition • Release Readiness Assessment • User Journey Analysis • Collaboration with Developers & Stakeholders • Product Quality & UX Improvements This allows me to identify issues before development starts, not only after a feature reaches QA. 🛠️ Tools Jira • Azure DevOps • TestRail • Postman • Swagger • BrowserStack • Charles Proxy • Chrome DevTools • SQL • Figma • ClickUp • Trello • Notion • Slack • Google Sheets 📱 Real Devices iPhone 15 • iPhone 13 Pro • iPhone XR • iPhone SE 2020 • iPad Air • Honor View 20 • Honor X9b • Honor X9c • OPPO F2 • Windows 11 ⭐ Why Clients Choose Me I test like a real user and report like an engineer. • Clear, structured, developer-ready bug reports • Reproduction steps + evidence + severity/priority • Strong attention to edge cases and business logic • Proactive feedback—not just a list of bugs • Strong communication with developers, designers, and stakeholders • Technical QA + Product mindset • Available for both short-term projects and long-term QA partnerships Languages: Arabic (Native) • English (Fluent) • German (Good) 🚀 Let’s Build Better Products Whether you need AI testing, ERP QA, Shopify/e-commerce testing, mobile testing, API validation, cross-device testing, automation, or product-focused QA, I can help you build reliable test coverage and release with confidence. Send me your product, requirements, or current testing challenges—and let’s improve the quality of your next release.

"I’m on a mission to catch bugs before your users do! With a keen eye for detail and a dedication to quality, I’ve helped enhance the performance and reliability of web applications for countless clients." Many businesses face challenges when critical bugs slip through, delaying releases and frustrating users. My approach combines a deep understanding of the application and automation expertise to mitigate these issues. When I take on a project, my focus is on identifying every potential flaw and optimizing the testing process to save you time and resources. Recently, I tackled an OpenCart website project that was riddled with issues, leading to user complaints. Through meticulous testing, I reduced bugs by over 50% within the first few weeks and streamlined the testing process, integrating automation to cut manual efforts significantly. As a QA engineer with experience in both manual and automated testing, I am committed to delivering high-quality software that meets user expectations and drives business success. My tools of choice include Selenium, TestNG, JIRA, and Postman, enabling me to provide thorough and efficient testing solutions. Ready to elevate your application’s quality and user experience? Let’s connect and discuss how I can help you achieve your project goals! Best regards, Hosam Ashraf