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Unified Communications Specialist with 10+ years of accelerating experience in the Information Technology Industry | Unified Communications Specialist | MS Team Specialist | Skype for Business Online | Exchange Online | Audio codes gateways | SBC's | Sonus Gateways | Direct Routing

I am an experienced Instructional Designer, eLearning Course Developer and Virtual Training Producer driven by a passion for learning and love for technology. 🎯𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱 🚀𝗩𝗲𝗿𝘀𝗮𝘁𝗶𝗹𝗶𝘁𝘆🌐𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗦𝗮𝘃𝘃𝘆 🤝𝗖𝗹𝗶𝗲𝗻𝘁-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 💎𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 Over the past decade, I have honed my skills in various industry sectors, including Education, BPO, EPC, Consumer Durables, and Financial Services. With professional degrees in E-learning, Business Administration, Financial Planning, Banking, and Insurance, I bring a diverse range of expertise to the table. ✅WHY CHOOSE ME? 🎯Proven Track Record: Throughout my career, I have worked with esteemed clients like Tata Projects Limited, Johnson & Johnson, Accenture, and others, delivering exceptional results and earning their trust. 🚀Versatility: My skillset spans various areas, including Instructional Design, eLearning Course Development, Curriculum Development, Virtual Training Production (vILT), and Editorial Design. This versatility allows me to tackle complex projects with ease and creativity. 🌐Technology Savvy: I constantly keep up with the latest trends in Learning Design and Instructional Technology, ensuring that my work is cutting-edge and engaging. 🤝Client-Focused Approach: Understanding the unique needs of my clients is paramount to me. I am committed to delivering tailor-made solutions that meet their objectives and surpass expectations. 💎Collaborative and Reliable: As a professional who thrives in collaborative environments, I can seamlessly integrate into your team and work diligently to achieve project success. ✅ KEY SKILLS 🚩 Instructional Designer and Curriculum Developer 🚩 eLearning Developer, Online Course Developer 🚩 Virtual Training Producer (vILT) and Facilitator 🚩 Learning Management System (LMS) Administrator ✅ PROFICIENT IN 🚩Instructional Design, Training Needs Analysis (TNA), ADDIE, Leadership Skills, Diversity & Inclusion (DE&I), Gamification 🚩Editorial Design, Training Materials, Facilitators Guide, Participants Guide, Microsoft Word, Posters 🚩eLearning Development, Articulate 360, Articulate Storyline, Articulate Rise, Adapt Framework, iSpring, H5P, HTML, CSS 🚩Virtual Events, Zoom Meetings, Zoom Webinar, Zoom Video Conference, Adobe Connect 🚩Presentation Design, Microsoft PowerPoint, Prezi Presentation, Prezi Video, Google Slides 🚩Graphic Design, Info-graphics, Adobe Express, Canva, Video Editing, Videoscribe ✅CLIENTS AND PROJECTS 🚩 Tata Projects Ltd: Instructional Designer, eLearning Developer 🚩 Johnson & Johnson: Virtual Event Producer, Software Demo, Screen casting Video, Video Editing, Editorial Design 🚩 Accenture: Virtual Training Producer (vILT) 🚩 Hone: Virtual Training Producer (vILT) 🚩 IDFC: Prezi Presentation 🚩 Darlo: Instructional Designer, eLearning, Articulate Rise, eLearning Quality Assurance, Video Scripts 🚩 CogBooks: eLearning Developer, Articulate Storyline 🚩 FPSB Ltd: Instructional Designer, eLearning Developer, Articulate Rise 🚩 Learnnexus: Instructional Designer, Copywriting 🚩 Virtus Inc: Virtual Training Producer (vILT) 🚩 Think Employment: Instructional Designer, eLearning, iSpring ✅WORK EXPERIENCE AND ROLES 🚩Freelance Instructional Designer, elearning Developer, Virtual Training Producer, Upwork | Remote | Aug 2020 - Present 💎Created engaging eLearning and instructional materials for various clients. 💎Produced Virtual Training sessions (vILT), ensuring seamless delivery. 💎Developed training materials to enhance the learning experience. 🚩Senior Learning Specialist, Bechtel | Gurgaon | Nov 2015 - Jul 2020 💎Designed and developed eLearning for diverse training programs. 💎Conducted both classroom (ILT) and Virtual Training sessions (vILT) 🚩Learning Strategist, USHA | Gurgaon | Aug 2014 - Oct 2015 💎Implemented effective online learning strategies to enhance the learning experience. 💎Developed instructional content for classroom training, ensuring consistency and effectiveness. 🚩Instructional Designer, Max Bupa Health Insurance | New Delhi | Jun 2010 - Jul 2014 💎Spearheaded instructional design and eLearning course development efforts. 💎Managed Learning Management System (LMS), facilitating smooth learning delivery. 🚩Content Developer, NIIT Institute of Finance, Banking, and Insurance (ifbi) |Gurgaon | Oct 2007 - May 2010 💎Authored various Diplomas and Certificates related to finance, banking and insurance. 💎Conducted Training of Trainers (TTT), imparting knowledge to aspiring professionals. ✅EDUCATIONAL HISTORY 🚩Post Graduate Diploma in E-learning (PGDEL), IGNOU (2010-11) 🚩MBA Banking and Insurance, IP University (2007-08) 🚩BHM, CCS University (19997-2000) 🚩Certified Mutual Fund Adviser, NSE (May 2010) 🚩Certified Financial Adviser (CeFA), LIBF, UK (April 2004) 🚩Certified Mortgage Adviser (CeMAP), LIBF, UK (Feb 2007)

I'm a 10-year+ experienced technical engineer, who has vast knowledge regarding technical expertise and troubleshooting any software-related issues in the Computer, Network, Office 365, and Printer Industries. Highly skilled in Office 365, Windows Operating Systems, MAC Operating Systems, Network and Security, and Database Management. Skills: | Microsoft Office | Office365 | | AS400 System | SharePoint | | Team Management | Team Leadership | | Windows Operating Systems | Exchange Server | | Networking | Computer Hardware | | Outsourcing | Windows Remote Desktop | | Software Installation | Wireless Technology | | Print Management | Wireless Security | | Virtual Machines | Adept Problem-solver | | Customer Relations | Remote Technical Support | Experience: - 4 years Hewlett Packard Desktop Support Level 1 - 3 years of Microsoft Outlook Technical Support Level 1 and Level 2 - 5 years Windows Technical Support Software Representative Level 1 and Level 2 - 3 years Microsoft Technical Support Software Product Specialist - 3 years - Direct Office 365 Admin Support (Microsoft) - 3 years (Ongoing) - Managed Service Provider Support Engineer Connection: 100 MBPS Fiber Optic with 2 5G backup Modems 5 to 40 Mbps. Computers and Equipment: 1 Laptop, 16 Gb RAM with 1 monitor 1 i5 Laptop 16Gb RAM 5 - 6 hours battery life 2 Headsets with Noise Cancellation 24*7 Backup

Are your Zoom meetings feeling more like a headache than a productive session? I am a Zoom producer with more than 5 years of experience, who specializes in taking the pressure off your shoulders and ensuring your meetings run flawlessly. I handle all the technical aspects, troubleshoot issues, and provide seamless support throughout your virtual gatherings.

I'm a Video Editor specializing in eLearning, online courses, corporate training videos, AI product videos, SaaS explainers, and educational content. I help businesses, course creators, and technology companies turn complex information into clear, engaging videos that educate, inform, and build trust. With over 10 years of professional experience, I create explainer videos, product demos, online courses, LMS course content, training videos, instructional videos, employee onboarding videos, talking-head videos, corporate interviews, webinars, screen recordings, and presentation videos. Whether you're training employees, launching a product, or creating educational content, I focus on delivering videos that are engaging, easy to follow, and professionally polished. My editing approach combines clean storytelling, smooth pacing, motion graphics where they add value, clear audio, and consistent branding. I work primarily with Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Adobe Audition, and other Adobe Creative Cloud applications to deliver high-quality videos on time. I've collaborated with brands including Unilever, Dermalogica, Evercoach by Mindvalley, Sense Electricals, Netformic USA, and have supported video production for United Nations associated events. If you're looking for a reliable long-term Video Editor for eLearning, online courses, training videos, corporate communications, SaaS, AI, or educational video production, I'd be happy to discuss your project and help bring your ideas to life.

Clients usually come to me when their raw lessons or podcast episodes are too long, full of pauses, or not engaging enough. I fix this by tightening the pacing, removing filler words and dead space, and adding clear on‑screen text and captions so students don’t get lost and actually finish the content. Whether it’s a 6‑hour course recording or a weekly podcast with multicam, my goal is the same: make it easier for your audience to watch, understand, and come back for more.