Work is changing fast. Let’s talk about it.
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About the Upwork Research Institute
The Upwork Research Institute is committed to studying the fundamental shifts in the workforce and providing business leaders with the tools and insights they need to navigate the here and now while preparing their organization for the future. Using our proprietary platform data, global survey research, partnerships, and academic collaborations, we will produce evidence-based insights to create the blueprint for the new way of work.
Meet the experts
Jennifer Brett
Jennifer Brett is the Managing Director of the Upwork Research Institute, where she leads research and thought leadership on the future of work, including AI, flexible talent, and evolving workforce models. She is a research and insights leader with more than 15 years of experience translating data, market signals, and human behavior into strategies, narratives, and business impact. Jennifer has held senior insights leadership roles at Attentive and LinkedIn across the U.S. and Europe, and previously served as an Industry Analyst at Google. She holds a Ph.D. in Political Science from Trinity College Dublin, with academic training in research design and quantitative and qualitative methods.
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Ted Liu, Ph.D
Dr. Ted Liu is an Economist at Upwork, where he studies how AI and technological change are transforming the labor market and reshaping skill demand. He holds a Ph.D. in economics from the University of California, Santa Cruz, and specializes in labor market dynamics and quantitative research. His work informs Upwork’s insights on workforce shifts, economic opportunity, and policy.
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