Sasheen Murray
Sasheen Murray has over 20 years of experience in the customer service industry providing exceptional customer support and developing customer service systems in various industries from government agencies to business start-ups, product, SaaS online platforms, and various corporations.
Through her consulting service, SJM Customer Service Consulting Inc., she helps online e-commerce businesses streamline, transform and elevate their customer service operations, systems, and customer journey experiences.
Hiring & Management
How To Integrate Freelance Talent Into Your Internal Team
May 7, 2024
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5 Min Read
Admin & Customer Support
How Tech Is Evolving Customer Service Roles
Jan 17, 2024
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5 Min Read
AI Services
How ChatGPT Will Affect Customer Service
Sep 27, 2023
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7 Min Read
Customer Service
How To Manage Your Customer Service On Social Media
Jun 14, 2023
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8 Min Read
Customer Service
5 Return Policy Best Practices To Adopt Right Away
Mar 7, 2023
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5 Min Read
Hiring & Management
8 Tips to Attract Top Talent with Your Job Listing
Nov 28, 2022
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5 Min Read
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