All Things Upwork

Dear oDesk Community,

Each day, so many of you work online to deliver consistent, high quality, impactful results for your oDesk clients. To recognize your efforts and dedication, we’re introducing the Top Rated freelancer program.

It’s not easy to earn Top Rated status—today, less than 10% of freelancers on oDesk qualify. But we’ve set the bar high to focus on growing the careers of freelancers that are truly top performers and role models in our vibrant community.

How do I earn Top Rated status?

Top Rated members maintain all of the following:

  • Job Success of 90% or higher, you can track this score on your My Stats page
  • $1,000+ earnings in the past year
  • 100% completed profile
  • Up-to-date availability status
  • No recent account holds

We chose these requirements carefully. Job Success and earnings are clear indicators of quality and consistency of work. Profile completeness and setting availability are included because they help us more easily connect great freelancers with high-quality clients. In fact, freelancers with complete and detailed profiles earn more and attract more clients than those with missing information.

How will Top Rated status help me?

The program rewards the best oDesk freelancers with benefits that include:

  • A Top Rated badge to help your oDesk profile stand out
  • In-house recruiting services to connect members with exclusive job invitations
  • Priority phone, chat, and email support
  • And more.

Like the My Stats performance dashboard, which recently became available for freelancers, the Top Rated program is another key initiative of our 2015 commitment to quality to help freelancers succeed.

What’s next?

We will continue to enhance the Top Rated program. We plan to open the program to our top agencies in the future. Additionally, we’ll focus on adding more benefits for Top Rated program members so they can more easily build and maintain their freelancing career on oDesk.

If you already meet all of the qualifications for Top Rated status, you should see the Top Rated badge on your profile this week. Thank you for your great contributions to the community, we look forward to helping you grow your career on oDesk.

For those not yet eligible, we are ready and waiting to welcome you to the Top Rated program! You can learn more about qualifying here.

Elizabeth Tse
SVP Operations

Elizabeth Tse

Senior Vice President of Operations

Elizabeth Tse is responsible for trust & safety, customer success, global payments, and customer support at Upwork. Prior to joining us, Elizabeth was the chief operating officer for Samasource, a non-profit that provides online work to women and youth in Africa and South Asia. Previously Elizabeth was VP of global billing, payments and collections at eBay and held senior positions at Zuora and Providian Financial… read more