Gerard Patrick T.
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Customer Service Representative

I have over 4 years of combined experience as a Customer Service Support, and a Customer Service Manager. I am well trained and have the multi-tasking skill of handling calls, chats, and e-mail. I am customer-oriented, efficient, and reliable. I am able to deliver high-quality interactions with customers over the phone, via chat, and through email. I have strong written and verbal communication skills. I demonstrate skills in addressing sensitive customer issues. Additionally, I have a working knowledge of Shopify, Gorgias, SalesForce, Citrix, VDI, and Zendesk. Lastly, I have a reliable internet connection. I can start immediately and committed to satisfying my clients by providing quality outputs and looking to work long-term.

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  • Email Support
  • Gorgias
  • Chat & Messaging Software
  • Shopify Apps
  • Product Knowledge
  • Salesforce Email Studio