Gerard Patrick T.
Pasig, Philippines
100%
Job Success
Top Rated
Customer Service Representative
$10.00/hr
With over 5 years of collective experience spanning Customer Service Support, Customer Service Management, and General Virtual Assistance, I am adeptly trained in multitasking, proficiently handling calls, chats, emails, and administrative duties.
My customer-centric approach, coupled with efficiency and reliability, ensures the delivery of top-tier interactions across phone, chat, and email platforms. Backed by robust written and verbal communication skills, I excel in addressing sensitive customer concerns.
Furthermore, I possess a comprehensive working knowledge of Shopify, Gorgias, GoHighLevel, Ring Central, SalesForce, and Zendesk. Additionally, I guarantee a dependable internet connection for seamless operations.
Work history
Work history
Virtual Customer Service Representative
Jul 5, 2023
-
May 7, 2024
"Gerard was a pleasure to work with and completed all task daily that was given to him in a timely manner. Communication was good with him and he showed up…
Private earnings
Customer Service Representative
Apr 4, 2024
-
May 5, 2024
Private earnings
Live Chat Support Specialist
Apr 17, 2022
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May 24, 2022
Private earnings
Enchtaa VA - Shopify Customer Support
Apr 30, 2024
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Present
Job in progress
Private earnings
Customer Service Representative
Apr 25, 2024
-
Present
Job in progress
Private earnings
Social Media Outreach | Appointment Setter Needed for Marketing Agency
Aug 15, 2022
-
Present
Job in progress
Private earnings
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Skills
Skills
- Zendesk
- Email Support
- Online Chat Support
- Data Entry
- Gorgias
- Chat & Messaging Software
- Shopify Apps
- Proofreading
- Product Knowledge
- Shopify
- Salesforce Email Studio
- LivePerson
- Blog Writing