Muhammad R.

Muhammad R.

TorontoCanada
Job Success
Top Rated Plus

Jira|Service Desk|Confluence Administration and migration expert

I am ✅ Atlassian Certified Master ✅ Certified Jira Cloud Administrator (ACP-120) ✅ Certified Jira Service Desk Administrator(ACP-400) ✅ Certified JIRA Administrator (ACP-100, ACP-JA) ✅ Certified JIRA Project Administrator (ACP-600, ACP-JPA) ✅ Atlassian Certified in Managing Jira Cloud Projects (ACP-MJCP, ACP620) ✅ ISTQB Certified Test Manager ✅ Microsoft Certified Professional ✅ ITIL V3 Certified ✅ Certified Professional Scrum Master ✅ Certified Azure Solution Architect ✅ Certified AWS practitioner ✅ JAVA SE8 Programmer HOW CAN I HELP YOU ⭐ Identifying your business needs, selecting the right Atlassian products, choosing the the right environment and translate/map business requirements into an efficient high- quality solutions. ⭐ Atlassian products Installation, configurations, upgrades & maintenance of all Atlassian products(Jira, Service Desk, Confluence, Bamboo, Bitbucket) on Linux/Windows/AWS/Docker/Azure-based environments. ⭐ Atlassian Cloud Based products administration, customizations, trainings and support. ⭐ Set up Service Desk/Management and Knowledge base for the best possible customer experience ⭐ Analyzing your existing setups, cleaning the design for best performance, and reducing the licensing’s costs ⭐ Migration from Server to Cloud or Cloud to Server/Data Center ⭐ Customization's, troubleshooting, and fixing any configurations or issues like (Scrum Boards, Kanban Boards, Agile Process implementation, Efficient JQL Filters, Setting up SLA’s, Reporting and Dashboards, Permissions & Notification Schemes, Workflow customizations, Custom Fields, Issue Types, Screen schemes) ⭐ Development of custom plugins, Confluence macros, templates, automation ⭐ Any third party applications training's, configurations, and support like Jira portfolio, Big Picture, Tempo Timesheets, automation for Jira, ScriptRunner, CodeRunner ⭐ Custom development, customization, automation & any groovy scripting using any tool like ScriptRunner, CodeRunner. ⭐ Custom Rest API’s development for Jira to support your business needs. ⭐ Integrate Jira with external tools ⭐ Implement and integrate the collocation tools like Slak, MatterMost, RocketChat SKILLSET: 👍 Atlassian tools & DevOps Expert (Jira, Jira Service Desk, Confluence, Bamboo, Bitbucket, GIT, Jenkin, GitHub) 👍 Development experience utilizing Atlassian REST services and JIRA plugins using the Atlassian SDK 👍 Experience in administering JIRA of large scale (3,000+ users and 300+ projects) business-critical environments 👍 Expertise in DevOps Implementation, Value Stream mapping, metrics Continuous Integration, Continuous Deployment, Continuous Testing & Continuous Delivery 👍 Expert in all project management and third-party plugins like Portfolio, Big Picture, Tempo Timesheets 👍 Expert in Jira automation using groovy scripting 👍 Jira integration expert with any external tools 👍 Programming Languages Expertise: o C# o Java o Java Script o Groovy o Python Search Keywords Jira Consultant, Atlassian JIRA Consultant, Atlassian Confluence, Bitbucket, Jira Expert, Confluence Expert, Jira SME, Atlassian SME, Confluence SME, Jira scripting, Jira Developer, Jira plugin, Jira addon, Jira add-on, Jira Agile, Jira configuration, jira workflows, Jira permissions, Jira architect, Jira professional, Jira Consultant, Jira migration, Jira help, Jira tutor, Jira mentor, Jira trainer, Jira administration, Jira administrator, Jira support, Jira technical support, Jira Align, Jira consultancy, Jira architect, Senior Jira Consultant, Jira integration expert
Rating is 5 out of 5.
5.00 Aug 1, 2022 - Aug 2, 2022

"Excellent work, as usual, highly qualified! Great communication!"

Private earnings
Rating is 5 out of 5.
5.00 Mar 28, 2022 - Jun 28, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jan 4, 2022 - Jun 28, 2022

"Muhammed did a great job of taking us through setting up our Confluence for documentation, and working with us to make it easier to use and access. He also helped us out by recommending additional software that fit into our documentation workflow. Very knowledgeable and patient!"

Private earnings
Rating is 4.85 out of 5.
4.85 May 20, 2021 - Jun 28, 2022
Private earnings
Rating is 5 out of 5.
5.00 Feb 19, 2022 - Mar 17, 2022
Private earnings
Dec 2, 2021 - Mar 17, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Jan 22, 2022 - Mar 8, 2022
Private earnings
Rating is 5 out of 5.
5.00 Dec 22, 2021 - Jan 31, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jun 10, 2021 - Dec 1, 2021

"Muhammad was very professional and knowledgeable. His communication skills were excellent."

Private earnings
Rating is 4.45 out of 5.
4.45 Aug 25, 2021 - Sep 12, 2021
Private earnings

Muhammad R. has more jobs. Create an account to review them

Portfolio

Migration of Asana to Jira
Migration of Asana to Jira
Complete dockarized setup with SSO on AWS for Charity Organisation
Complete dockarized setup with SSO on AWS for Charity Organisation
Want to see more? Create Account

Skills

Muhammad R.

Muhammad R.

TorontoCanada
Job Success
Top Rated Plus
98
Total Jobs
1,925
Total Hours

View profile

Jira|Service Desk|Confluence Administration and migration expert

Specializes in
I am ✅ Atlassian Certified Master ✅ Certified Jira Cloud Administrator (ACP-120) ✅ Certified Jira Service Desk Administrator(ACP-400) ✅ Certified JIRA Administrator (ACP-100, ACP-JA) ✅ Certified JIRA Project Administrator (ACP-600, ACP-JPA) ✅ Atlassian Certified in Managing Jira Cloud Projects (ACP-MJCP, ACP620) ✅ ISTQB Certified Test Manager ✅ Microsoft Certified Professional ✅ ITIL V3 Certified ✅ Certified Professional Scrum Master ✅ Certified Azure Solution Architect ✅ Certified AWS practitioner ✅ JAVA SE8 Programmer HOW CAN I HELP YOU ⭐ Identifying your business needs, selecting the right Atlassian products, choosing the the right environment and translate/map business requirements into an efficient high- quality solutions. ⭐ Atlassian products Installation, configurations, upgrades & maintenance of all Atlassian products(Jira, Service Desk, Confluence, Bamboo, Bitbucket) on Linux/Windows/AWS/Docker/Azure-based environments. ⭐ Atlassian Cloud Based products administration, customizations, trainings and support. ⭐ Set up Service Desk/Management and Knowledge base for the best possible customer experience ⭐ Analyzing your existing setups, cleaning the design for best performance, and reducing the licensing’s costs ⭐ Migration from Server to Cloud or Cloud to Server/Data Center ⭐ Customization's, troubleshooting, and fixing any configurations or issues like (Scrum Boards, Kanban Boards, Agile Process implementation, Efficient JQL Filters, Setting up SLA’s, Reporting and Dashboards, Permissions & Notification Schemes, Workflow customizations, Custom Fields, Issue Types, Screen schemes) ⭐ Development of custom plugins, Confluence macros, templates, automation ⭐ Any third party applications training's, configurations, and support like Jira portfolio, Big Picture, Tempo Timesheets, automation for Jira, ScriptRunner, CodeRunner ⭐ Custom development, customization, automation & any groovy scripting using any tool like ScriptRunner, CodeRunner. ⭐ Custom Rest API’s development for Jira to support your business needs. ⭐ Integrate Jira with external tools ⭐ Implement and integrate the collocation tools like Slak, MatterMost, RocketChat SKILLSET: 👍 Atlassian tools & DevOps Expert (Jira, Jira Service Desk, Confluence, Bamboo, Bitbucket, GIT, Jenkin, GitHub) 👍 Development experience utilizing Atlassian REST services and JIRA plugins using the Atlassian SDK 👍 Experience in administering JIRA of large scale (3,000+ users and 300+ projects) business-critical environments 👍 Expertise in DevOps Implementation, Value Stream mapping, metrics Continuous Integration, Continuous Deployment, Continuous Testing & Continuous Delivery 👍 Expert in all project management and third-party plugins like Portfolio, Big Picture, Tempo Timesheets 👍 Expert in Jira automation using groovy scripting 👍 Jira integration expert with any external tools 👍 Programming Languages Expertise: o C# o Java o Java Script o Groovy o Python Search Keywords Jira Consultant, Atlassian JIRA Consultant, Atlassian Confluence, Bitbucket, Jira Expert, Confluence Expert, Jira SME, Atlassian SME, Confluence SME, Jira scripting, Jira Developer, Jira plugin, Jira addon, Jira add-on, Jira Agile, Jira configuration, jira workflows, Jira permissions, Jira architect, Jira professional, Jira Consultant, Jira migration, Jira help, Jira tutor, Jira mentor, Jira trainer, Jira administration, Jira administrator, Jira support, Jira technical support, Jira Align, Jira consultancy, Jira architect, Senior Jira Consultant, Jira integration expert
Rating is 5 out of 5.
5.00 Aug 1, 2022 - Aug 2, 2022

"Excellent work, as usual, highly qualified! Great communication!"

Private earnings
Rating is 5 out of 5.
5.00 Mar 28, 2022 - Jun 28, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jan 4, 2022 - Jun 28, 2022

"Muhammed did a great job of taking us through setting up our Confluence for documentation, and working with us to make it easier to use and access. He also helped us out by recommending additional software that fit into our documentation workflow. Very knowledgeable and patient!"

Private earnings
Rating is 4.85 out of 5.
4.85 May 20, 2021 - Jun 28, 2022
Private earnings
Rating is 5 out of 5.
5.00 Feb 19, 2022 - Mar 17, 2022
Private earnings
Dec 2, 2021 - Mar 17, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Jan 22, 2022 - Mar 8, 2022
Private earnings
Rating is 5 out of 5.
5.00 Dec 22, 2021 - Jan 31, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jun 10, 2021 - Dec 1, 2021

"Muhammad was very professional and knowledgeable. His communication skills were excellent."

Private earnings
Rating is 4.45 out of 5.
4.45 Aug 25, 2021 - Sep 12, 2021
Private earnings

Muhammad R. has more jobs. Create an account to review them

Portfolio

Migration of Asana to Jira
Migration of Asana to Jira
Complete dockarized setup with SSO on AWS for Charity Organisation
Complete dockarized setup with SSO on AWS for Charity Organisation
Want to see more? Create Account

Skills

As Needed - Open to Offers