Muhammad R.
TorontoCanada
100% Job Success
Top Rated Plus

Jira|Service Desk|Confluence Administration and migration expert

I am ✅ Atlassian Certified Master ✅ Certified Jira Cloud Administrator (ACP-120) ✅ Certified Jira Service Desk Administrator(ACP-400) ✅ Certified JIRA Administrator (ACP-100, ACP-JA) ✅ Certified JIRA Project Administrator (ACP-600, ACP-JPA) ✅ Atlassian Certified in Managing Jira Cloud Projects (ACP-MJCP, ACP620) ✅ ISTQB Certified Test Manager ✅ Microsoft Certified Professional ✅ ITIL V3 Certified ✅ Certified Professional Scrum Master ✅ Certified Azure Solution Architect ✅ Certified AWS practitioner ✅ JAVA SE8 Programmer HOW CAN I HELP YOU ⭐ Identifying your business needs, selecting the right Atlassian products, choosing the the right environment and translate/map business requirements into an efficient high- quality solutions. ⭐ Atlassian products Installation, configurations, upgrades & maintenance of all Atlassian products(Jira, Service Desk, Confluence, Bamboo, Bitbucket) on Linux/Windows/AWS/Docker/Azure-based environments. ⭐ Atlassian Cloud Based products administration, customizations, trainings and support. ⭐ Set up Service Desk/Management and Knowledge base for the best possible customer experience ⭐ Analyzing your existing setups, cleaning the design for best performance, and reducing the licensing’s costs ⭐ Migration from Server to Cloud or Cloud to Server/Data Center ⭐ Customization's, troubleshooting, and fixing any configurations or issues like (Scrum Boards, Kanban Boards, Agile Process implementation, Efficient JQL Filters, Setting up SLA’s, Reporting and Dashboards, Permissions & Notification Schemes, Workflow customizations, Custom Fields, Issue Types, Screen schemes) ⭐ Development of custom plugins, Confluence macros, templates, automation ⭐ Any third party applications training's, configurations, and support like Jira portfolio, Big Picture, Tempo Timesheets, automation for Jira, ScriptRunner, CodeRunner ⭐ Custom development, customization, automation & any groovy scripting using any tool like ScriptRunner, CodeRunner. ⭐ Custom Rest API’s development for Jira to support your business needs. ⭐ Integrate Jira with external tools ⭐ Implement and integrate the collocation tools like Slak, MatterMost, RocketChat SKILLSET: 👍 Atlassian tools & DevOps Expert (Jira, Jira Service Desk, Confluence, Bamboo, Bitbucket, GIT, Jenkin, GitHub) 👍 Development experience utilizing Atlassian REST services and JIRA plugins using the Atlassian SDK 👍 Experience in administering JIRA of large scale (3,000+ users and 300+ projects) business-critical environments 👍 Expertise in DevOps Implementation, Value Stream mapping, metrics Continuous Integration, Continuous Deployment, Continuous Testing & Continuous Delivery 👍 Expert in all project management and third-party plugins like Portfolio, Big Picture, Tempo Timesheets 👍 Expert in Jira automation using groovy scripting 👍 Jira integration expert with any external tools 👍 Programming Languages Expertise: o C# o Java o Java Script o Groovy o Python Search Keywords Jira Consultant, Atlassian JIRA Consultant, Atlassian Confluence, Bitbucket, Jira Expert, Confluence Expert, Jira SME, Atlassian SME, Confluence SME, Jira scripting, Jira Developer, Jira plugin, Jira addon, Jira add-on, Jira Agile, Jira configuration, jira workflows, Jira permissions, Jira architect, Jira professional, Jira Consultant, Jira migration, Jira help, Jira tutor, Jira mentor, Jira trainer, Jira administration, Jira administrator, Jira support, Jira technical support, Jira Align, Jira consultancy, Jira architect, Senior Jira Consultant, Jira integration expert

Muhammad R. has more jobs. Create an account to review them

Skills

  • System Administration
  • Scripts & Utilities
  • Project Workflows
  • Atlassian Crowd
  • Agile Software Development
  • Database
  • RESTful API
  • Agile Project Management
  • Test Automation Framework
  • Jira
  • ServiceNow
  • Migration
  • Training