Raymark B.
San Jose del Monte, Philippines
100%
Job Success
Top Rated
Phone and Administrative Services Expert | Creative Thinker | ENFP
$10.00/hr
I have been in the field of Customer Support for solid 12 years and worked with different clients from Australia ( Telstra ), the United Arab Emirates ( Aetna International and Etisalat ) and the United States ( Lawn Starter, Select Home Warranty, Airbnb, Snap Travel, Network Medical Management and Verizon BGCO ).
These experiences have given me a deep understanding and appreciation for accuracy, reliability, accountability, professionalism and attention to detail. I have great time management skills, can work on my own initiative, under pressure and with little or no supervision. I am also a very fast learner, and I love challenges!
Skills / Competencies that I offer :
👉Inbound and Outbound Calls for Customer and Technical Support
👉Sales
👉Email and Chat Support
👉Social Media Management
👉 Calendar Management
👉Website Management
👉Coaching and Feedbacks
👉Team Management
👉Root Cause Analysis
👉Reporting and Data Analysis
👉 Database Management
👉 KPI Development
I am skilled with the following platforms:
👉G Suite- ( Google Docs, Google Sheets, Google Slides, Gmail, Contacts and Calendar)
👉MS Office ( Excel, Word and PPT )
👉Canva
👉JIRA
👉Tableau
👉Salesforce
👉Siebel
👉Zoho CRM
👉Zendesk CRM
👉and other inhouse platforms.
I am confident that with my extensive work experience, the skill set I've developed over the years and my unyielding desire to exceed expectations, My core competency lies in providing end to end solutions in my given field and I will be an invaluable addition to any company whom I am allowed to work.
Feel free to send me a message at any time if you would like to discuss how we can work together.
Work History
Phone Representative ~ WORK FROM HOME
5.00
Feb 14, 2022
-
Dec 19, 2022
"We have been incredibly happy working with Raymark. We are not parting ways with Raymark at this time, we are just making a few changes in Upwork. Raymark has been a wonderful addition to our team and we are excited to continue the working relationship we have with them under the new contract."
Private earnings
Customer Support Advisor Role
May 30, 2022
-
Aug 21, 2022
No feedback given
Private earnings
Daily operations processing in Excel
Sep 19, 2022
-
Present
Job in progress
Private earnings
Raymark B. has more jobs. Create an account to review them
Portfolio
Want to see more? Create Account
Raymark B.
San Jose del Monte, Philippines
100%
Job Success
Top Rated
4
Total Jobs
3,199
Total Hours
View profile
All work
Phone and Administrative Services Expert | Creative Thinker | ENFP
Specializes in$10.00/hr
I have been in the field of Customer Support for solid 12 years and worked with different clients from Australia ( Telstra ), the United Arab Emirates ( Aetna International and Etisalat ) and the United States ( Lawn Starter, Select Home Warranty, Airbnb, Snap Travel, Network Medical Management and Verizon BGCO ).
These experiences have given me a deep understanding and appreciation for accuracy, reliability, accountability, professionalism and attention to detail. I have great time management skills, can work on my own initiative, under pressure and with little or no supervision. I am also a very fast learner, and I love challenges!
Skills / Competencies that I offer :
👉Inbound and Outbound Calls for Customer and Technical Support
👉Sales
👉Email and Chat Support
👉Social Media Management
👉 Calendar Management
👉Website Management
👉Coaching and Feedbacks
👉Team Management
👉Root Cause Analysis
👉Reporting and Data Analysis
👉 Database Management
👉 KPI Development
I am skilled with the following platforms:
👉G Suite- ( Google Docs, Google Sheets, Google Slides, Gmail, Contacts and Calendar)
👉MS Office ( Excel, Word and PPT )
👉Canva
👉JIRA
👉Tableau
👉Salesforce
👉Siebel
👉Zoho CRM
👉Zendesk CRM
👉and other inhouse platforms.
I am confident that with my extensive work experience, the skill set I've developed over the years and my unyielding desire to exceed expectations, My core competency lies in providing end to end solutions in my given field and I will be an invaluable addition to any company whom I am allowed to work.
Feel free to send me a message at any time if you would like to discuss how we can work together.
Work History
Phone Representative ~ WORK FROM HOME
5.00
Feb 14, 2022
-
Dec 19, 2022
"We have been incredibly happy working with Raymark. We are not parting ways with Raymark at this time, we are just making a few changes in Upwork. Raymark has been a wonderful addition to our team and we are excited to continue the working relationship we have with them under the new contract."
Private earnings
Customer Support Advisor Role
May 30, 2022
-
Aug 21, 2022
No feedback given
Private earnings
Daily operations processing in Excel
Sep 19, 2022
-
Present
Job in progress
Private earnings
Raymark B. has more jobs. Create an account to review them
Portfolio
Want to see more? Create Account
Hours per week
As Needed - Open to Offers
Associated with
