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Reyginald B.
Queens County, NY
100% Job Success
Rising Talent

Bilingual Customer Service/Technical Support/Quality Analyst

A widely experienced customer service professional looking to bring his skills and knowledge to your business. I'm Reyginald Bonostro I've been working as a customer care agent in the e-commerce sector for about 5 years now. I also gained experience as a Quality Assurance Specialist. My main role as a customer service representative in your business will be assuring that your customers are taken care of, whether it's via email support, phone support, or even chat support. I am very proficient with Freshdesk, Zendesk, Desk.com, Georgias, which are mostly used by Shopify business owners. Working under pressure is not an issue for me, I've experienced these situations when I started in call centers. I know how to adapt quickly, I am a fast learner and a team player. I can describe myself as a person who has a passion for customer service. Please feel free to contact me at any time, so we can discuss your jobs and how we can work together to provide your customer with a better experience.
Work history
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Skills

Skills

  • Email Support
  • Order Tracking
  • Product Knowledge
  • Customer Satisfaction
  • Store Management
  • Technical Support
  • Ticketing System

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