Mousum B.
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Technical Writer: User Documentation, API Documentation, Docs as code

Hi! Thank you for taking the time to read through my profile. I am a skilled technical writer with more than 10 years of professional experience in various aspects of software development. With extensive experience in several development technologies, I have successfully finished multiple projects and worked on several pieces of technical documentation for software projects and products over the years. I have vast knowledge of a variety of development tools after working on +10 API documentation projects and +50 user guides. What I can do for you: • User documentation, SaaS Documentation and convert complex technical material into clear, concise, and accurate content • Expertise with, Swagger, Docusaurus, Redocly,, Adobe Experience Manager (AEM) and Gitbook for building developer portals. • Extensive experience using Postman to test APIs. • Has developed expertise in using the OpenAPI specification to provide documentation. • At ease using HTML, CSS, REST APIs, JSON, and YAML. • Able to collaborate with internal teams using a variety of communication tools, including Microsoft Teams and Slack. Core Competencies: • Technical Writing & Editing • User Manuals & Guides • API Documentation • Online Help Systems • Content Management Systems (CMS) • Project Management Hands-on experience: • Markdown / HTML • Swagger • Rest APIs, GraphQL • WordPress • DITA-XML • AsciiDoc • • Postman collection • Wiki-confluence • mkdocs • Sphinx • Github • DevOps • Azure • ALM /JIRA • Adobe Experience Manager (AEM) • oxygen-XML • Asciidoc Currently, I am learning how AI and technical writers can boost end-user experience. Your happiness is really important to me, let's work together.

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  • Swagger
  • Jira
  • Documentation
  • User Manual
  • RESTful API
  • Adobe Experience Manager
  • Agile Software Development