Hire the Best Akka Specialists

I am a certified Mindbody + Momence + Arketa + Bsport Specialist helping fitness and wellness businesses streamline operations, boost client engagement, and increase revenue through effective CRM implementation and optimization. I have over 8+ years of experience helping fitness and wellness businesses with studio management software like Bsport backoffice, Exercise, Momence, Glofox, Gymdesk, Mindbody, Booker by Mindbody, Arketa, Clinic Master, LEADAR, Aesthetic Record, Flodesk, and can help your Medspa, Gym/Fitness, Yoga Studio, Beauty/Massage Clinic with; ✅ CRM management (Set up and Ongoing Tech Support) ✅ Widget Codes (Wix, Squarespace, WordPress) ✅ DNS Records Verification ✅ Integrations ✅ Marketing and Campaigns ✅ Workflow Set Up ✅ Email Automation ✅ Appointment scheduling ✅ Data Migration ✅ Customer Service (Chat/Emails) ✅ Client support/ client account management ✅ General Admin tasks I am also a virtual assistant and can help with general admin and operations tasks, managing content on websites' backend (Wix, Squarespace, WordPress), and have expertise in various tools and CRM systems such as Jira, Mailchimp, Base 44, Zendesk, Brandbot, Notion, SignNow, Canva, Hubspot, Trello, Asana, ClickUp, Mindbody Online, Slack, Airtable, Todist, DocuSign, JotForms, Apollo, etc. I hope to join your team and bring with me insightful expertise that will translate into the success of your business.

I’m a Product Manager with strong experience in payments, search, cart, post-purchase, and customer support tools. Over the past five years, I’ve worked across fintech, e-commerce, and quick commerce, driving measurable improvements in conversion, efficiency, and customer experience. - Product Leadership & Strategy: Currently leading product initiatives at Astro, covering purchase experience (search, cart, payment, post-purchase), ads platform, and balance product. Successfully improved payment success rate (+4%), boosted search conversion (+5%), and reduced search no result rate (–17%). - Payments & Fintech Integration: Experienced in payment flows, KYC modules, tokenized payment, and ISV/H2H integrations.I handled onboarding, CRM tools, and refactoring projects, while ensuring transaction reliability and reducing operational resolution times drastically. - Operational Tools & Efficiency: Built CRM, back-office, and automation features that improved CS efficiency (–70% SLA time), streamlined merchant acquisition, and enhanced order/settlement tracking. - Data-Driven Growth: Consistently use analytics to identify gaps, design solutions, and measure impact from increasing digital product success rate (+13% at Cermati) to driving higher order volume and CVR - Cross-Functional Collaboration: Skilled at working with engineers, data teams, and business stakeholders to deliver from concept to go-to-market. Self-taught AI Labeler with hands-on experience in data annotation, document structuring, and quality review. Skilled in annotating voice interactions (acknowledgments, interruptions, conversational markers), and in transforming PDFs into compile-ready LaTeX documents by labeling titles, headings, lists, tables, figures, and equations. Experienced in manual review of AI tasks, ensuring strict compliance with instructions, policies, and deterministic tool usage. Detail-oriented, fast learner, and passionate about building reliable datasets for supervised learning and AI model training. With a background in Industrial Engineering and hands-on expertise in MySQL, Postman, JIRA, Figma, UX research, and analytics, I bridge technical problem-solving with business impact.

⏱️ 40+ Hours Available/Week 📊 100% Job Success Score | 8,400+ Hours | 8+ Years Experience 🥇 Expert in Web, Mobile, API, and AI Agents Testing | Test Automation | LLMs Evaluation | Full QA Stack With over 8 years of experience helping startups and enterprises release stable, high-performance software, I bridge the gap between robust traditional QA and cutting-edge AI Test Automation. From enterprise SaaS to complex multi-agent AI ecosystems, I ensure your product is scalable, secure, and user-ready. My strategic approach focuses on reducing manual effort, improving deployment speed, and elevating quality - having successfully automated 10,000+ test cases, identified 13,000+ defects, and cut CI/CD test execution times by 50%. ------------------------------------ 🤖 AI, LLMs & Agent Evaluation ------------------------------------ • LLM & RAG Frameworks: Systematic prompt testing, hallucination detection, and output validation using DeepEval and Promptfoo. • Model-Specific QA: Token efficiency and reasoning evaluation across Anthropic Claude, OpenAI Codex, GPT-4, Gemini, and Sora. • AI Agents Testing: End-to-end evaluation for multi-agent coordination, tool-use execution, memory retention, and task success rates. • Conversational AI: Validating NLP intent, entity extraction, ASR/TTS quality, latency, and dynamic voice bot flows. ------------------------------------------ ⚡ QA Automation & Core Expertise ------------------------------------------ • AI-Assisted QA: Accelerating test script generation and framework optimization using Cursor IDE. • Web & Mobile Automation: Custom framework design using Playwright, Cypress, Selenium, and Appium. • API & Backend: Comprehensive integration validation with Postman, REST Assured, and Newman. • Performance & Load: High-traffic simulation (up to 1M concurrent users) via JMeter and Mabl. • CI/CD Pipelines: Seamless automated test execution via Jenkins, GitHub Actions, and GitLab. ---------------------------- 🛠 Tools & Technologies ---------------------------- • AI / Eval Tools: DeepEval, Promptfoo, Claude, Codex, Cursor, ChatGPT, Gemini, Sora • Languages: Java, Python, JavaScript • Test Frameworks: Playwright, Cypress, Selenium, Appium, Maestro • Cloud Execution: BrowserStack, Sauce Labs, LambdaTest • Test Management: Jira, TestRail, Zephyr, Xray, Qase ------------------------ 🌍 Domain Expertise ------------------------ • Diverse Domain Expertise: Extensive experience across complex industries including Web3, Blockchain, Fintech, Healthcare, E-Commerce, SaaS, Automotive, and Real Estate. • Flexible Methodologies: Quick to adapt to any preferred working model, including Agile and Waterfall. • Seamless Collaboration: Smooth integration with your development, product, and stakeholder teams. • QA Process Building: Proven ability to establish structured, predictable QA processes from the ground up. ----------------------------- 📊 Why Partner With Me? ----------------------------- • Modern AI Stack: I actively test the next generation of AI models alongside traditional software using industry-standard frameworks. • Broad Domain Expertise: Deep knowledge spanning SaaS, Web3, Fintech, Healthcare, and E-Commerce. • Reliable Integration: Fast onboarding, proactive communication, daily reporting, and flexibility to overlap with your time zone. If your releases feel risky or your automation is flaky, let’s connect. I make deployments predictable and safe. 💬 DROP ME A MESSAGE, AND LET’S MAKE YOUR NEXT RELEASE YOUR MOST CONFIDENT ONE! Keywords: Web Testing, Software QA, Mobile App Testing, Functional Testing, Manual Testing, Software Testing, Automated Testing, QA Testing, API Testing, Test Automation Framework, Playwright, Test Automation, Test Design, Test Execution, Test Management, Test Plan, Test Case Design, Appium, QA Automation, QA Engineer, QA Software & Testing Tools, Mobile QA, Bug Reports, Bug Tracking & Reports, End-to-End Testing, Compatibility Testing, Desktop Application Testing, Browser Automation, Postman, Performance Testing, Quality Control, User Acceptance Testing, Usability Testing, Regression Testing, Cross-Browser Testing, Jira, UI/UX Testing, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, User Testing, Manual QA, AI Testing, Chatbot Testing

Hello, nice to meet you! My name is Joanna, and I’m excited to connect with inspiring people here as I look for new career opportunities where I can apply my existing skills and continue to grow professionally. For the past 10 years, I’ve worked in Sales Management, Vendor Management, and Procurement within the e-commerce sector. My experience includes roles at leading companies such as Fashion Days (an Eastern European members-only shopping portal), Groupon (international deals platform), and Zalando (one of Europe’s largest fashion marketplaces). These roles have equipped me with a broad skill set that I believe would meet—and exceed—the expectations of many dynamic roles. I’m always open to new challenges and eager to learn. In my previous roles, I was responsible for optimizing and analyzing sales performance for major commercial brands including Nike, Adidas, Asics, and Lacoste. I managed the full purchasing cycle—from pricing strategies and vendor relationship management to purchase orders and invoice tracking—while demonstrating strong organizational, time management, and leadership skills. I also collaborated closely with Digital Marketing teams to plan and execute brand campaigns aimed at boosting sales, and worked cross-functionally with Supply Chain and Logistics departments to streamline operations. Earlier in my career, I spent over five years working in Finance for a media company in London, where I developed strong analytical, mathematical, and collaboration skills. In addition to my professional experience, I’m well-versed in various systems and tools, including (Microsoft, Asana, Salesforce, Insightly, Re-amaze, , Oracle, Misys, People Soft, ERP systems Accounting software-QB), Shopify and Etsy,, and social media tools. I’m a friendly, people-oriented person who thrives in client-facing roles. Currently, I’m based in Bali, Indonesia. Living here has inspired me through its rich culture and artisanal traditions. I’ve developed a keen interest in natural materials and local craftsmanship, and I’m also able to assist with sourcing and identifying quality product manufacturing facilities. My latest projects on Upwork include: -Customer Support & Retention for the Polish market – For the past 3 years, I’ve provided customer service focused on negotiating with and retaining existing customers via calls, chats, emails, and social media channels. -Talent Store – Audio Review in Polish – As part of a casting and production company (SIDE INTERNATIONAL UK LIMITED), I evaluated audio and text files before production. My role involved labeling sentences based on grammar, accent, pronunciation, tone, and expression—leveraging my linguistic expertise. -English to Polish Translation and Proofreading – Focused on short stories and dialogues, ensuring accuracy, fluency, and natural tone in translation. If you have any questions or would like to connect, please feel free to reach out. Thank you for your time and consideration, Joanna

🛒 Your e-commerce store runs smoother when the right person manages it. With 9 years of hands-on experience managing stores across Shopee, TikTok Shop, Tokopedia, Lazada, Amazon, and Shopify. I handle everything from product listings to order fulfillment so you can focus on growing your business. What I can take off your plate: ✔ Full store setup & product listing optimization ✔ Daily order processing, stock updates & inventory management ✔ Customer service handling (fast response, professional tone) ✔ Platform Ads, social media campaigns & voucher setup ✔ Sales performance tracking & reporting Tools I work with: 📦 Seller Centers: Shopee, TikTok Shop, Tokopedia, Lazada, Amazon, Shopify 📊 Salesforce, OrderEZ, Jira, ClickUp, Trello 📁 Google Workspace & Microsoft Office 📣 Meta Business Suite I'm Top Rated with 100% job success and I treat every client's business like my own. Detail-oriented, responsive, and always deadline-driven. Ready to streamline your e-commerce operations? Let's talk. 👇

Hello, my name is Tam and I am a Mitek Truss Designer with 5 years of experience. I specialize in creating wood frame structure roof and floor layouts for residential and commercial buildings, using Mitek software tools such as MiTek Sapphire Structure and MiTek Engineering. Throughout my career, I have developed my skills in interpreting architectural plans and specifications, conducting structural calculations, and ensuring compliance with local building codes and regulations. I have also gained proficiency in working with different types of wood products and collaborating with architects, engineers, and other construction professionals to deliver high-quality designs that meet the specific needs of my clients. I am confident that my experience and expertise make me a strong candidate for any Truss projects you may have. I am always eager to take on new challenges and I look forward to working with you to create innovative and efficient designs that meet your needs. Please let me know if you have any questions or if there is any additional information you would like me to provide. I am happy to discuss my experience in more detail or share examples of my previous work. Thank you for considering my profile and I am excited about the opportunity to work with you.