Hire the Best App Usability Analysis Specialists
in the Philippines

Dedicated and adaptable professional with over a decade of combined experience in customer support, quality assurance, and business operations. Skilled in CRM and EHR systems, with a proven track record of delivering excellent customer experiences and process improvements. A strong communicator, collaborative team player, and quick learner who thrives in dynamic, remote-friendly environments.

A versatile freelancer specializing in data entry, mobile app testing, and market research. I successfully generated dialogues for AI chatbot training projects , conducted technology usage interviews, and performed mobile app testing to identify bugs . Core skills leveraged include ChatGPT, manual testing, and effective communication in English, applied to enhance user experience and product quality across various digital platforms. Note: This is AI-generated by UMA based on Upwork's experience

QA Specialist with 9+ years of experience across testing and product management, built on a 4+ year foundation in manual QA testing. I find bugs, document them clearly, and make sure your app works before it reaches users. I don't just execute test cases—I think about how real people will use your product and where things might break. My background in product management helps me understand requirements better and catch issues that pure testers might miss. WHAT I DO Manual Functional Testing - End-to-end testing of web and mobile applications (iOS & Android) - Test case design from requirements or user stories - Regression testing after deployments or code changes - Exploratory testing to find edge cases - Cross-browser and cross-device testing User Acceptance Testing (UAT) - UAT planning and coordination with stakeholders - Test scenario creation based on real user workflows - Bug verification and sign-off before production Bug Documentation & Tracking - Clear reproduction steps with screenshots or screen recordings - Severity classification and priority assignment - JIRA or Confluence (or whatever tool you use) - Quick turnaround on verifying fixes HOW I WORK Customer-Obsessed Testing I test thinking about the end user—not just whether a feature technically works, but whether it actually solves the problem it's supposed to solve. If something feels broken by design, I'll flag it. Ownership Mindset When I'm testing your product, I treat it like it's mine. I don't just log bugs and move on—I think about workarounds, suggest alternatives, and make sure issues actually get resolved before sign-off. Reliable & Thorough I've worked in regulated industries (gaming, healthcare, fintech) where bugs can mean compliance violations or revenue loss. I know what thorough actually means, and I don't cut corners even when timelines are tight. Goes Above and Beyond If I spot a requirement gap or usability issue during testing, I'll raise it. If there's a critical bug blocking progress, I'll work with developers to find a workaround so the project keeps moving. REAL EXPERIENCE Accenture (4+ years) - Test Engineering Analyst for healthcare systems on AS400 platform - Led QA team that achieved zero post-deployment defects on major release - Tested patient data systems where bugs meant real operational impact Shopee (1 yr 8 mos) - Product Manager for driver app—tested fraud prevention and paperless features before rollout to 8,000+ drivers - Validated camera-based delivery proof, geotagging, e-receipts across multiple Android devices Angkas (1 yr 3 mos) - Product Manager for passenger app—tested payment integrations (GCash), booking improvements, UX enhancements - Caught critical booking bug during regression that would have caused booking failures Solaire Resort & Casino (1 yr 7 mos) - Product Manager for member registration—tested KYC workflows, OCR scanning, duplicate detection - Validated compliance checks for gaming regulations AVAILABLE FOR Primary: QA Testing Projects I'm actively looking for manual testing work—functional testing, regression, UAT coordination. This is where I'm most available and can start immediately. Also Available: Product Management (Limited Capacity) I'm open to PM projects if the scope and timeline fit my schedule. I bring hands-on experience managing registrations, payments, compliance integrations, and mobile apps. Prefer QA work for faster turnaround, open to PM work for the right project. INDUSTRIES I'VE TESTED ✓ Gaming & Casino (member registration, KYC workflows, compliance validation) ✓ Ride-Hailing (booking systems, payment integrations, driver-passenger matching) ✓ E-Commerce (delivery tracking, fraud prevention, seller platforms) ✓ Healthcare (patient data systems, claims processing) ✓ Fintech (payment gateways, e-wallet integrations) TOOLS & SETUP Testing: Manual functional, regression, exploratory, UAT Devices: Windows, Mac, iOS, Android (multiple devices for cross-device testing) Bug Tracking: JIRA, Confluence Documentation: Test cases, bug reports, testing summaries Other: Figma (checking design specs), Postman (basic API testing), SQL (basic queries) WHAT I DON'T DO I don't do automation testing—I focus on manual QA where human judgment matters. I don't just check boxes on test cases; I think about what could go wrong and test for that. WHY WORK WITH ME → You need testing done right, not just done fast → You want someone who understands product context, not just clicks buttons → You're launching something important and need thorough validation → You want clear bug reports that developers can actually use → You need someone reliable who won't disappear mid-project I'm here for real QA work—functional testing, regression passes, UAT coordination. I make sure your product works before users find out it doesn't. Let's ship something that actually works.