Hire the Best Atom Specialists

If you're a busy entrepreneur, music brand, podcast producer, or e-commerce business drowning in admin work — I'm the detail-obsessed, bilingual assistant who keeps everything running smoothly while you focus on growth. With 5+ years of experience in virtual assistance, project management, and customer service across multiple industries, I bring a sharp eye for detail and a proactive mindset to every project. I'm currently expanding into AI-powered workflows — integrating tools like ChatGPT, Claude, and automation platforms to deliver faster, smarter results for my clients. WHAT I DO FOR YOU ✅ Executive & Virtual Assistance — inbox management, scheduling, SOPs, and admin support ✅ Project Management — keeping tasks, timelines, and teams on track ✅ Data Entry & File Management — accurate, fast, and confidential ✅ Music Industry Support — Symphonic Distribution, Spotify, Suno AI, and digital release operations ✅ E-commerce Operations — Shopify store management and customer support ✅ Bilingual Support — Spanish & English, seamlessly TOOLS & PLATFORMS 💻 Productivity: Google Workspace · Notion · Dropbox · DocuSign · Mondaycom 📣 Communication: Slack · Microsoft Teams · Zoom 🤖 AI Tools: ChatGPT · Claude · Suno AI 🛍️ E-commerce: Shopify 🎵 Music: Symphonic Distribution · Spotify for Artists ⚡ Automation: Zapier (learning) AVAILABILITY + CTA 📅 Available 30–40 hours/week | 100% Job Success Score 🌎 Fluent in Spanish & English — ready to support Latin American and global clients 📩 Let's talk. Tell me what's overwhelming your to-do list and I'll show you exactly how I can help.

🟢 "𝗦𝗲𝗿𝗴𝗶𝝾 𝗶𝘀 𝗮 𝗳𝗮𝗻𝘁𝗮𝘀𝘁𝗶𝗰 𝗮𝗹𝗹-𝗮𝗿𝝾𝘂𝗻𝗱 𝗰𝝾𝗻𝘁𝗿𝗮𝗰𝘁𝝾𝗿, 𝗮𝗻𝗱 𝝞'𝘃𝗲 𝗵𝗶𝗿𝗲𝗱 𝗵𝘂𝗻𝗱𝗿𝗲𝗱𝘀. 𝗦𝘂𝗽𝗲𝗿 𝗿𝗲𝘀𝗽𝝾𝗻𝘀𝗶𝘃𝗲, 𝗰𝝾𝗺𝗽𝗲𝘁𝗲𝗻𝘁, 𝗵𝗲𝗹𝗽𝗳𝘂𝗹, 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆, 𝗮𝗻𝗱 𝗲𝗮𝘀𝘆 𝘁𝝾 𝘄𝝾𝗿𝗸 𝘄𝗶𝘁𝗵. 𝗧𝗮𝗸𝗲𝘀 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝝾𝗻 𝗮𝗻𝗱 𝗿𝗲𝗾𝘂𝗲𝘀𝘁𝘀 𝘄𝗲𝗹𝗹 𝗮𝗻𝗱 𝗰𝝾𝗺𝗲𝘀 𝗯𝗮𝗰𝗸 𝘄𝗶𝘁𝗵 𝗰𝝾𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗮𝗻𝗱 𝘀𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝝾𝗻𝘀 𝘁𝝾 𝗵𝗲𝗹𝗽 𝗮𝗰𝗰𝝾𝗺𝗽𝗹𝗶𝘀𝗵 𝘁𝗵𝗲 𝘁𝗮𝘀𝗸𝘀. 𝗧𝗵𝗲𝗻 𝗽𝗲𝗿𝗳𝝾𝗿𝗺𝘀 𝘁𝗵𝗲𝗺 𝗾𝘂𝗶𝗰𝗸𝗹𝘆 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘀 𝘁𝗶𝗺𝗲𝗹𝘆 𝗮𝘀 𝗽𝗿𝝾𝗺𝗶𝘀𝗲𝗱. 𝗪𝗵𝗮𝘁 𝗲𝗹𝘀𝗲 𝗰𝝾𝘂𝗹𝗱 𝘆𝝾𝘂 𝗮𝘀𝗸? 𝗪𝗶𝗹𝗹 𝗱𝗲𝗳𝗶𝗻𝗶𝘁𝗲𝗹𝘆 𝘂𝘀𝗲 𝗮𝗴𝗮𝗶𝗻!" -Steve Morris, Denver, Colorado. CEO New Media 2020 Top 1% Agency Award of Excellence Winner. 𝗘𝘅𝗽𝗲𝗿𝘁-𝗩𝗲𝘁𝘁𝗲𝗱. 𝗧𝝾𝗽 1% 𝝤𝗳 𝗨𝗽𝗪𝝾𝗿𝗸'𝘀 𝗧𝗮𝗹𝗲𝗻𝘁 Claude Code, n8n, and Google Veo3 AI Skills 🟣Grow lead gen and customer Lifetime Value, & Meet OPS Efficiency: smarter workflows, happier clients, Premium Profits. Agentic AI & lead gen infrastructure for marketing, staff & OPS. 𝗪𝗵𝗶𝗹𝗲 𝝞’𝗱 𝗹𝝾𝘃𝗲 𝘁𝝾 𝗵𝗲𝗹𝗽 𝗲𝘃𝗲𝗿𝘆𝝾𝗻𝗲 𝘄𝗵𝝾 𝗰𝝾𝗻𝘁𝗮𝗰𝘁𝘀 𝗺𝗲, 𝗻𝝾𝘁 𝗲𝘃𝗲𝗿𝘆 𝗽𝗿𝝾𝗷𝗲𝗰𝘁 𝗶𝘀 𝗮 𝗳𝗶𝘁 𝗳𝝾𝗿 𝗺𝘆 𝘀𝗸𝗶𝗹𝗹𝘀. I specialize in lead generation and customer Lifetime Value Growth. I use proven, advanced paid media, marketing frameworks & systems, as well as software development & implementation for; -Lead gen call tracking for paid & organic marketing investment optimization. -Advanced, custom AI agent + API workflow automation for staff efficiency and satisfaction. -Custom software development to streamline customer communication & project management. -Paid media marketing campaigns to attract new, high quality, long term commitment qualified clients using ads on LinkedIn, Reddit, X, Bing, Google, Instagram, Facebook, Youtube, & TikTok. About: 🟢 "Sergio Duarte is personable, knowledgable, trustworthy, enthusiastic, and patient. Sergio has a pleasant way of translating geeky tech talk & jargon-filled marketing-speak into accessible information. He does NOT talk to overwhelm. His practical advice allowed us to make decisions with a renewed sense of confidence. He's simply the best. As small business owners, we would highly recommend Sergio." -Norm Fassbender, Edmonton, CA. 🟩 Overview 🟩 My purpose is to facilitate measurable action-items and strategies that help Agentic AI & Human teams think critically, ask questions and formulate winning campaigns and data-driven results. For over a decade of English-based work experience asking uncomfortable questions, and deploying LLM AI layers for company-wide operations, efficiency and transformation, I’ve managed over 650K/mo USD in ad spend profitably and scaled teams while hitting new targets. For over 13 years of business experience, I've generated astonishing results applying conversational intelligence strategies and marketing automation techniques. On June 2019, I was able to generate 6,500% ROAS from a paid ads campaign for a recently launched business. Another of my conversational marketing strategies, generated 8K USD surpassing the 5k goal in less than 24 hours for a crowdfunding campaign. 7 years ago I built my own international product which I took from 0 to 13K in sales in less than 4 weeks with $0 marketing budget in a completely new country, speaking a language that is not my own. I'm passionate about working with purpose driven companies, which far than just money, also want to make a positive impact while helping families. I'm also certified by Google in Advanced Analytics, Youtube, Mobile Ads and working on earning upcoming certification programs. Attached to my UpWork profile, you'll find my specialization profile (verified by UpWork) with some portfolios of results I've generated for my clients doing Search Engine Marketing (Google Ads) as well as Social Media Marketing (Instagram, Facebook, LinkedIn and more) It'd be great to hear what goals you're working on and understand how we can start putting my best skills to work towards those objectives. Please message me or click "Hire freelancer" with an offer to start a conversation today. Want to discuss your project? 𝗦𝗵𝗮𝗿𝗲 𝘆𝝾𝘂𝗿 Project 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 𝘁𝝾 𝗵𝗲𝗹𝗽 𝗱𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲 𝗶𝗳 𝘄𝗲'𝗿𝗲 𝗮 𝗴𝝾𝝾𝗱 𝗳𝗶𝘁, not everyone is. 𝗠𝗲𝘀𝘀𝗮𝗴𝗲 𝗺𝗲 𝝾𝗿 𝗶𝗻𝘃𝗶𝘁𝗲 𝗺𝗲 𝘁𝝾 𝗮𝗽𝗽𝗹𝘆 𝘁𝝾 𝘆𝝾𝘂𝗿 𝗽𝗿𝝾𝗷𝗲𝗰𝘁 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝗴𝗲𝘁 𝘁𝗵𝗲 𝗰𝝾𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝝾𝗻 𝘀𝘁𝗮𝗿𝘁𝗲𝗱!

Hey, I’m Nawaz 👋 I build AI receptionists and enterprise automations for businesses. I've automated for companies like 360 Home Offers, The X4 Group, IFinancial, Elevated Tires, ... → Turned 27 unqualified leads into $13k in revenue in a month. → Fully automated invoice software internationally across locations → Booked 48 appointments in a single month with AI Receptionists. → Saved thousands in fixed costs with enterprise-grade automations. View my portfolio and case studies below to see exactly what I can build for you. Excited to connect! ——— The longer, sit-down version Good to meet you. Since my penultimate year at the London School of Economics and Political Science, I have been building these automations. Now in 2026, I have gained an incredible amount of experience and expertise in the software involved. Results I’ve driven 💰: - A real estate agency in Texas improved MRR by $13,453 in the first month of using a Voice AI Receptionist - An Enterprise-level recruitment business with groups across the world saved hundreds of hours with my Xero integration, replacing invoice systems with an automation hooked up to Salesforce infrastructure - An AI Startup in Florida booked 48 appointments after introducing our AI Email Automation with LinkedIn personalisation - A Car repair company saved ~$14,433 by replacing a financial analyst with my Agentic Workflow, which was powered by an MCP connection to their CRM, allowing them to query it in real time and generate reports at the press of a button This is for you if ‼️: - You want expert-level automations without the fluff of explaining everything in overwhelming detail. I’ve been doing this long enough to produce excellent work with minimal hand-holding :) - You have a call system in your company (there is a near 0 chance you cannot benefit from a Voice AI receptionist; either with a catch-all for missed calls, or replacing the whole system. - Your team wastes hours inputting the same info into a CRM day in, day out - Want to track metrics without all the hassle of setting up Excel formulas or even bringing the data in the first place. Major Software I use 🧑‍💻: - I am within the top 0.2% of Make automators and have done automations in n8n, Zapier and created agentic workflows in Google Antigravity on demand - I have worked with a massive array of CRMs, ranging from minimalist cases like Airtable, HubSpot and ShopMonkey, to more complex use cases like Salesforce, where I am proficient in the creation of Lightning automations with the CLI - Naturally, from my automations with emails and calendars, I am well versed in the setup and customisations of both the Google and Microsoft ecosystems. Timeframe ⏱️: - Most automations and voice automations will be done within 3 days (given strong instructions). - Of course, larger projects have a varied timeframe - I have a strong support system to build these automations as bulletproof and professional as always. p.s. open to dms on any project or idea you’d like my opinion on! :)

Are you losing track of your B2B leads in messy spreadsheets? Is your CRM outdated with wrong company emails, incorrect locations, or missing phone numbers? Or maybe you are spending hours manually copying and pasting information from competitor websites? Most growing businesses struggle with messy company (firmographic) and customer (demographic) data. I bridge that gap as your reliable data operations partner. I clean, extract, and update your business databases so your sales and marketing teams can work with 100% accurate information. You don't need to purchase complex software or learn how to code; you just need a dependable partner to keep your records spotless. 🛠️ How I help your business grow I offer three straightforward services designed to turn your data mess into a powerful, clean pipeline for your business: 1. 📊 CRM & Database Management (Company & Customer Profiles): Do you already use a CRM (HubSpot, Pipedrive, etc.), Airtable, or Google Sheets, but it’s a complete mess? I take your raw business information, organize it linearly, and upload it into your existing systems. I ensure your firmographic (industry, company size, revenue) and demographic data are always up-to-date and ready to use. 2. 🤖 Automated Web Scraping (Targeted Data Delivery): Need to extract product catalogs, local business directories, competitor prices, or B2B directories? You don't need to run or buy any code. Just give me the target URLs, and I will use my custom technology to extract the information and deliver a perfectly structured Excel or Google Sheet file. 3. 🔍 Manual Data Collection & Verification: For tasks where absolute precision is non-negotiable and automated tools or AI fail. I handle meticulous web research, manual data entry, and continuous updates in your spreadsheets with a strict eye for detail to ensure zero human errors in your lead lists. 🤝 My operational philosophy My clients appreciate that I combine a strong technical background (Python, SQL, and APIs) with a human, jargon-free communication style. I don't sell you code or complex promises; I sell you clean data, accurate target lists, and peace of mind. I adapt quickly to your existing workflow and implement rigorous quality controls. Whether you need a massive data extraction or a dedicated human eye to verify your accounts, I deliver accurate results on time, every time. 💬 What clients say ""He took our messy, unorganized leads and perfectly updated our systems. Our pipeline is finally accurate. A truly reliable partner for our daily operations."" 🚀 Let’s end your data headaches today. Click the ""Invite"" button, tell me about your current bottleneck, and let's get your data organized this week!"

Your business isn't slow because your team isn't working hard enough. It's slow because humans are doing work that machines should be doing. I build the AI systems and automation infrastructure that fix that, permanently. As an AI Engineer & Business Automation Specialist with 9+ years of experience and 40+ five-star client engagements, I turn disconnected, manual operations into intelligent, self-running systems that generate revenue while you sleep. If you're duct-taping tools together, watching leads fall through the cracks, or paying a team to do what a workflow could handle in seconds, that's exactly the problem I was built to solve. What 40+ clients have trusted me to engineer: ⚙️ AI-Powered Automation: Custom N8N, Make, and Zapier workflows integrated with OpenAI, Anthropic, and Gemini. AI sales agents that increased close rates by 33-48% and autonomous appointment systems running 24/7. 🤖 CRM Architecture: GoHighLevel, HubSpot, Salesforce, Zoho, Pipedrive, ActiveCampaign, fully mapped to your pipeline, team, and revenue goals. Not a setup. A system. 🔄 Operations Engineering: Cross-platform integrations, tech stack audits, SOP automation, and process redesign. One client saved $3,000+ in year one. 📊 Data & Reporting: Python, SQL, Power BI, Looker Studio, and BigQuery dashboards that turn operational noise into real-time decisions. Results my clients measure: ✅ 33-48% increase in sales close rates via AI automation ✅ 25% boost in organic reach through integrated marketing systems ✅ 28% increase in lead generation via automated workflows ✅ 12-13.5% improvement in client retention and conversion ✅ $3,000+ saved through open-source tool deployment I don't hand you a tool. I hand you a system engineered to run, scale, and compound, while you focus on growth. Core Stack: AI & LLM: OpenAI · Anthropic · Gemini · Mistral · LangChain · LlamaIndex · Hugging Face · Groq · ElevenLabs · Whisper Automation: N8N · Make · Zapier · ActivePieces · Pipedream · Pabbly Connect · Power Automate · Retool CRM & Sales: GoHighLevel · HubSpot · Salesforce · Zoho · Ontraport · FollowUpBoss · Pipedrive · ActiveCampaign · Keap · Close CRM Data: Python · SQL · Power BI · Looker Studio · Tableau · BigQuery · PostgreSQL · MySQL · GA4 Marketing: Instantly · Smartlead · Apollo · Lemlist · Mailchimp · Klaviyo · Brevo · Twilio · Manychat Web/No-Code: Webflow · WordPress · Bubble · Shopify · ClickFunnels · Kajabi · Framer Productivity: Google Workspace · MS365 · Slack · Notion · ClickUp · Asana · Monday Cloud/DevOps: AWS · GCP · Azure · Docker · GitHub · Supabase · Firebase · Vercel Ready to build something that actually runs? Send me a message, I respond fast and will tell you in our first conversation whether I can solve your problem.

🚀 Manual work shouldn’t slow your business down. I help founders and growing teams streamline operations by building reliable automation systems, optimizing CRMs, and improving business processes. The result? Less manual work, fewer operational bottlenecks, and systems your team can rely on every day. Most businesses already have the right tools—they just aren’t connected, optimized, or documented properly. Processes become scattered, automations become unreliable, and teams waste hours on repetitive work. That’s where I come in. I don’t just automate tasks. I build systems that help your business run better. ━━━━━━━━━━━━━━━━━━━ ⚙️ Automation & Business Systems I design, build, and maintain automation systems that eliminate repetitive work and connect the tools your business already uses. Whether you’re starting from scratch or improving existing workflows, I focus on automation that is reliable, scalable, and easy to maintain. Services include: • n8n workflow development • API integrations • Webhooks • AI-powered workflows • Business process automation • Data synchronization • Cross-platform integrations • Workflow optimization • Error handling and monitoring ━━━━━━━━━━━━━━━━━━━ 📊 CRM Optimization Your CRM should support your business—not create more work. I optimize CRM systems so your sales, marketing, and operations stay organized and automated. Platforms • HubSpot • GoHighLevel • Salesforce • Pipedrive Services • Pipeline optimization • Lead management • Contact cleanup • Tags and segmentation • Automated follow-ups • Reporting dashboards • Customer lifecycle automation ━━━━━━━━━━━━━━━━━━━ 🧩 Operations & Executive Support Automation works best alongside strong operations. I provide dependable operational and executive support that keeps projects organized, documentation current, and priorities moving forward. This includes: • Project coordination • Task management • Documentation • SOP creation • Team follow-ups • Calendar workflows • Process improvement • Cross-functional coordination ━━━━━━━━━━━━━━━━━━━ 📚 SOPs & Process Documentation If a process only exists in someone’s head, it’s a business risk. I create clear documentation that helps teams work consistently and reduces dependency on individuals. Including: • Standard Operating Procedures (SOPs) • Process mapping • Internal documentation • Team onboarding guides • Workflow documentation • Video walkthroughs ━━━━━━━━━━━━━━━━━━━ 🛠 Tools & Technologies Automation n8n • Make • Zapier • ManyChat Development REST APIs • Webhooks • JavaScript • Python • Supabase CRM HubSpot • GoHighLevel • Salesforce • Pipedrive Project Management ClickUp • Asana • Monday • Trello • Notion Business Tools Google Workspace • Slack • Airtable • Loom ━━━━━━━━━━━━━━━━━━━ 💡 Why Clients Work With Me ✔ Systems-first approach that solves root problems, not just symptoms ✔ Reliable automation built for long-term use ✔ Strong ownership with minimal supervision ✔ Clear communication and proactive problem-solving ✔ Well-documented workflows that your team can maintain ✔ Continuous process improvement—not just task completion ━━━━━━━━━━━━━━━━━━━ 🤝 Who I Work Best With • Founders looking to scale operations • Growing startups • Agencies • SaaS companies • Service-based businesses • Teams looking for long-term operational support and automation expertise ━━━━━━━━━━━━━━━━━━━ If your business is spending too much time on repetitive work, disconnected systems, or manual processes, let’s build a better way of working. I help businesses automate operations, optimize workflows, and create dependable systems that continue delivering value as they grow.