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Note: Pls scroll down to the end to see my employment history ⦿ Work: I assist small to mid-sized enterprises with data engineering, business intelligence, and visualization/Reporting. I don’t believe in a one-size-fits-all solution for Data Management. I help my clients make the right choice. After completion of a project, I provide detailed documentation to enable you to continue maintaining your data product(s). ⦿ My Skills: Data Visualization/Reporting Tools: Tableau, SSRS, Cognos 10.2, Cognos 11.1 Analytics,Google Data Studio, Grafana Databases: SQL Server, mySQL, postgreSQL, Azure, AWS Redshift Cloud Technologies: AWS AppFlow, AWS S3, AWS Lambda ETL Development Tools: SSIS, T-SQL, Cognos Framework Manager, Cognos Transformers Coding languages: Python, R Agile Project Management Platform: Atlassian (JIRA) Source Control: Git Survey Tools: Qualtrics No Code/Low Code Workflows: Zapier, Notion Data Sources: IBM MAPICS, Google Analytics, Epicor, Anaplan, Google Sheets, CSV/Excel files, Microsoft SQL Server, PostgreSQL, S3, Redshift, RDS API Integrations: Mixpanel, Twilio Segment, CustomerIO, Posthog, Salesforce, Qualtrics, Stripe, Saleor, MedusaJS ------------------------------------------------------ ⦿ Work Highlights: • Designed and set up the entire Redshift database architecture, and built cloud data pipelines to integrate tools like Mixpanel, Segment, Customer.io for seamless analytics ingestion. Also set up data pipelines from order management systems such as MedusaJS and Saleor. • Developed an image-processing algorithm using OpenCV and Python. • Developed a workflow using Notion and ChatGPT to generate detailed scripts for social media advertising. • Used Zapier to integrate multiple APIs to trigger jobs and to post data onto platforms. • Created dashboards with Grafana and Tableau, enabling stakeholders to monitor KPIs and take data-driven actions. • Automated reporting workflows using Microsoft GraphQL and custom Python scripts. • Architected an end-to-end Azure reporting solution, automating SFTP ingestion and email-based report distribution. • Custom built call center analytics performance tool to reduce call volume using Python & Tableau. o Built a tool in Tableau comprising multiple dashboard views where users could decide the type of comparisons they wanted to see. o Built Python scripts to pull raw data from multiple Google Analytics properties periodically, combine data and feed the data to Tableau on a schedule. o Used AWS AppFlow and AWS S3 to export data from Salesforce on a schedule. Built Python scripts to clean this data and run multiple machine learning algorithms (Ensembles) to perform Sentiment Analysis. The Python scripts were setup to allow for constant training based on verified data. This data was then fed to Tableau on a schedule. • Developed Dashboards in Tableau to gauge Chatbot effectiveness • Used AWS AppFlow to gather chatbot data and store it in S3 for historical tracking. This data was then visualized for various metrics like Retention Rate, Chatbot Conversation Length, etc. • Performed Hypothesis testing to determine the chatbot's launch effectiveness (i.e., to determine if the introduction of the chatbot had a significant effect on call volume reduction) • Developed a Chatbot in Python for ticketing (NLP, chatterbot libraries) • Used Python NLP algorithms and libraries to build a chatbot that could answer queries related to ticket booking and could retrieve booking details. • Developed Dashboards in Tableau for Non-profit research based storytelling • Mined survey data from Google Sheets and developed dashboards in Tableau to relay the stats related to a certain social cause. • Developed stored procedures and SQL views using SQL Server, SSIS and T-SQL for a large beauty company. The 'Revenue Recognition' logic was incorporated in the report development so that revenues could be realized only after being invoiced. Developed the necessary processes to deploy the reports to top executives to their emails. Developed reports using Cognos Analytics and SSRS. • Developed Predictive Analytics algorithms in R and Python across domains. • I have also worked on Predictive Analytics use cases (supervised & unsupervised) in R and Python. ----------------------------------------------------------------------------------- ⦿ Availability: I am in Stamford, CT and work in any US timezone. If you have a requirement for a different timezone, we can always discuss it.

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

My name is Ahmed Saad Malik, a Senior Business Analyst with over 12 years of experience delivering results across government, healthcare, and enterprise domains. I specialize in analyzing complex business needs, documenting detailed requirements, and supporting cross functional teams to implement scalable, process driven solutions. I bring strong expertise in both Agile and Waterfall project environments, with hands on experience in business process improvement, system integration, EDI transactions, and digital transformation projects. My work ensures that organizations meet strategic goals, regulatory requirements, and operational efficiency benchmarks. 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: • Business Requirements (BRD, FRD, SRS, RTM) • Functional and Non Functional Specifications • Use Cases, Workflow Diagrams, and Gap Analysis • JAD Sessions, Stakeholder Interviews, and UAT Coordination • Policy and Compliance Alignment (HIPAA, CMS, State and Federal Guidelines) Industry and Project Experience • Government Systems and Public Programs (Medicaid, SNAP, TANF, CHIP) • Digital Transformation and System Modernization • EDI Integration (837, 835, 834, 820), FHIR APIs, and ETL Pipelines • Legacy System Decommissioning and Cloud System Adoption • Payer Systems, Case Management Platforms, and Internal Applications 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: • Project and Collaboration Tools: JIRA, Azure DevOps, SharePoint, Confluence • Documentation and Analysis: Microsoft Visio, Word, Excel, PowerPoint, Lucidchart • Technical Tools: SQL, XML, Postman, Microsoft TFS 𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: 𝐎𝐡𝐢𝐨 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐌𝐞𝐝𝐢𝐜𝐚𝐢𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: • Led business analysis efforts for cross agency systems including MSY, CEMS, OTCT, and CLUMPS • Defined user stories, maintained backlogs, and coordinated with stakeholders in Azure DevOps • Authored user guides, onboarding materials, and testing documentation • Supported implementation of technical enhancements and compliance alignment 𝐊𝐞𝐭𝐭𝐞𝐫𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡 𝐍𝐞𝐭𝐰𝐨𝐫𝐤: • Managed requirements for API integration using FHIR standards • Conducted SQL based data analysis and gap assessments • Partnered with cross functional teams to execute regulatory compliance projects 𝐂𝐚𝐫𝐞𝐒𝐨𝐮𝐫𝐜𝐞: • Delivered multi state Guiding Care implementation for Medicaid care management • Managed Epics, Features, and Stories in JIRA in coordination with Agile delivery teams • Aligned system workflows with Home and Community Based Services and enterprise policies 𝐒𝐭𝐚𝐭𝐞 𝐨𝐟 𝐖𝐢𝐬𝐜𝐨𝐧𝐬𝐢𝐧: • Supported projects across Medicaid, SNAP, TANF, and ACA programs • Created traceability matrices, validated HIPAA EDI data, and managed backend testing • Contributed to operational performance improvements and process optimization 𝐎𝐩𝐭𝐢𝐦𝐚 𝐇𝐞𝐚𝐥𝐭𝐡 𝐚𝐧𝐝 𝐅𝐢𝐝𝐞𝐥𝐢𝐬 𝐂𝐚𝐫𝐞: • Executed EDI integration, clearinghouse migration, and provider system improvements • Facilitated JAD sessions, developed process flows, and supported issue resolution 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: • Certified Business Analysis Professional™ (CBAP), 2025 • Project Management Professional (PMP), 2023 • Professional Scrum Master I (PSM I), 2019 • Scrum Product Owner Certification, 2018 • Salesforce Admin Certification, 2021 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: • Master of Science in Computer Science – Montclair State University, New Jersey • Bachelor of Science in Computer Systems Engineering – Bahauddin Zakariya University, Pakistan If you are seeking a Senior Business Analyst who combines strategic insight with practical execution, I am ready to support your project. I offer a track record of delivering detailed documentation, facilitating stakeholder alignment, and supporting successful system implementation across a wide range of industries.

Strategic HR Consultant | Workforce Analytics | Employee Relations & Performance Management Expert I am an experienced HR professional with a strong background in HR strategy, workforce analytics, employee relations, and leadership/talent development. I specialize in helping organizations optimize their operations, enhance employee engagement, and drive business results through data-driven insights. With tech expertise across multiple HR platforms, including Workday, GLINT survey analytics, SAP SuccessFactors, Oracle Peoplesoft, and Paylocity, I bring both strategic and technical skills to improve HR functions. Whether you need support with performance management, diversity & inclusion initiatives, employment law compliance, or HR process optimization, I’m here to help. What can I do for you? ✅ Fractional HR Director / HRBP support ✅ HR strategy development and execution ✅ Employee relations consulting ✅ Performance Management consulting ✅ Workforce analytics and data-driven insights ✅ Diversity, Equity, and Inclusion (DEI) program support ✅ Leadership training and development ✅ Talent Review and development ✅ New hire onboarding strategies and surveys Technical Skills: Workday HCM, SAP SuccessFactors, Oracle Peoplesoft Taleo, Paycom ATS, BrassRing (IBM), Paylocity, Paycom Cognos/Lawson Analytics, GLINT survey platform Why Work with Me? ✔️ Over a decade of HR experience across industries ✔️ Strong analytical mindset to improve HR processes ✔️ Trusted partner for business leaders and HR teams Let’s connect and discuss how I can help your organization thrive!

As an HR Technology Consultant specializing in HRIS Implementation & Automation, I bring a wealth of experience in transforming HR operations through innovative tech solutions. I excel at optimizing HR systems, streamlining processes, and leveraging automation to enhance workforce efficiency. With expertise in platforms like UKG, Zapier, Power BI, and IBM Cognos BI, I deliver tailored solutions that drive data-driven decision-making and operational excellence. My focus is on integrating cutting-edge technologies that not only simplify HR workflows but also boost organizational performance and scalability.

EDI professional with 20+ years of experience with extensive knowledge of EDI standards, mapping standards, trading partner setup, and end-to-end testing. Experience working with various VAN’s (Open Text, Liasion, GHX, etc.) and EDI Providers (SPS Commerce, True Commerce, PipeChain, etc.) Background serves the Healthcare, Warehousing, Transportation, 3PL, Retail, and Grocery industries. Expert of gathering business requirements, and streamlining processes. Highly skilled to create and implement EDI best practices/processes/procedures as well as root cause analysis. Knowledgeable with both WMS and TMS, as well as numerous ERP’s ( NetSuite, Prelude, P21, Kinetic). Experience consists of managing EDI relationships, testing, post support production, establishing and maintaining EDI communications (VAN, FTP, SFTP, HTTP, AS2), and overseeing the day-to-day EDI tasks. Highly familiar with the following transaction sets: 110, 180, 204, 210, 211, 212, 214, 270, 271, 310, 315, 810, 812, 820, 824, 832, 837, 844, 845, 846, 849, 850, 852, 855, 856, 864, 867, 880, 888, 889, 940, 943, 944, 945, 947, 990, and 997.