I help service-based businesses and founder-led agencies streamline operations, reduce delivery delays, and eliminate team overwhelm by building backend systems that actually scale.
With 7+ years of experience in operations strategy, project management, and systems implementation, I’ve supported 50+ businesses ranging from lean internal teams and growing agencies to Fortune 100 and 500 companies. I’m often brought in when growth is happening, but delivery still depends too heavily on the founder to set things up, clarify work, or unblock progress.
I work as an embedded operations partner, supporting both strategy and implementation. This means translating how the business currently runs into clear policies, repeatable processes, and connected platforms so teams can operate confidently without constant oversight.
What I help with:
- Auditing tools and workflows to identify delivery bottlenecks and inefficiencies
- Leading process improvement across delivery, marketing, and internal operations
- Designing scalable systems in Asana, Airtable, ClickUp, and Monday to reduce scope creep and miscommunication
- Creating intake, onboarding, and handoff workflows teams can follow without interpretation
- Building effort, capacity, and resourcing logic so work is scoped and planned realistically
- Implementing workflow automation using Make and Zapier, including task creation, approvals, and reporting
- Introducing practical AI workflows using tools like OpenAI and Claude to save time and improve decision-making
Tools I work in regularly:
Asana, Airtable, ClickUp, Monday, Make, Zapier, HubSpot, Notion, Slack, Google Workspace, ChatGPT
Industries I frequently support:
Creative and marketing agencies, home services, coaching and education businesses, accounting and financial firms, digital media teams, consulting firms, nonprofits, and corporate teams including Fortune 100 and 500 organizations.
Clients work with me because I help them regain time and control without adding complexity. I don’t just hand over recommendations. I build the systems, support adoption, and make sure they work in practice.
I typically work on a fixed-rate basis and collaborate with clients across the US, UK, and APAC. I’m currently based in Australia (AEST).
Here’s what clients have shared:
⭐️⭐️⭐️“If you are feeling unorganized or overwhelmed or simply want to be more efficient in your day-to-day, why wouldn't you hire an expert? The juice is worth the squeeze, and we are a stronger team thanks to Elisabeth.”
— President & COO, Media Agency
⭐️⭐️⭐️“The investment is absolutely worth it. They saved me from trial-and-error, helped me avoid costly mistakes, and gave me peace of mind to focus on growth.”
— Founder, Financial Firm
⭐️⭐️⭐️“Elisabeth really listened to our needs and met me where I was at. She was flexible, detail-oriented and fast. I’d definitely work with her again.”
— Upwork Client, Creative Marketing Team Lead
Asana
Business Operations
Organizational Design & Effectiveness
Google Webmaster Central
Make.com
Airtable
OpenAI API
API Integration
Database Architecture
ClickUp
Zapier
Business Process Automation
Project Workflows
Project Management
Allison O.
Olympia, Washington
$27/hr
5.0
100 jobs
Is your writing getting the response you hoped for? You have the ideas. You have the subject expertise. But when your message isn’t landing, it can cost you readers, opportunities, and sales. That’s where I can help.
I work with academics, authors, businesses, and nonprofits who want their writing to be clear, engaging, and easy to follow. Together, we turn drafts that feel overwhelming or unfocused into content your audience can genuinely connect with.
My approach is thoughtful and collaborative. I focus on what your audience needs to understand, feel, and do next, so your writing works the way you intended.
If something feels “off” in your draft, but you can’t quite name it, you’re not alone.
Genres and content types I work with most:
• Academic & Research Writing
• Admissions & Career Documents
• Business & Marketing Content
• Educational & Course Materials
• Nonfiction Books & eBooks
• Psychology & Mental Health Content
• Self-Help & Personal Development
• Educational & Course Materials
• Technical & Professional Documents
Send me a message today, and I’ll help you figure out what your writing needs to achieve your goals.
Editing & Proofreading
Copy Editing
APA Formatting
Book Editing
Academic Editing
References & Citations
Content Editing
Chicago Manual of Style
Academic Proofreading
Communications
Content Writing
Writing
Business Editing
Resume Writing
Marketing Strategy
Technical Editing
Grant Writing
Grant Proposal
Nonprofit Industry Consulting
John S.
Olympia, Washington
$64/hr
4.9
434 jobs
Every brand tells a story. I endeavor to engage the target consumer in that story by leveraging brand personality, iconography and equity in an artistic and creative way.
Designing for brand in print/web has been my forte for over 25 years. My work has been used worldwide in the branding, presentation and research of many fortune 500 companies including AT&T, Harley-Davidson, Yahoo, eBay, P&G, PepsiCo, Coca-Cola, Nissan, Ford, Pfizer, P&G, Frito-Lay, McDonald's, Kelloggs, Apple and many others. For many years I worked with Kantar Added Value, a global leader in market and brand insights as a Creative Director.
But no matter the size of your business, your unique voice is important. Especially in the increasingly complex 21st century marketplace. And I look forward to the creation of effective and beautiful art for your business and your precious brand.
Microsoft PowerPoint
Adobe Photoshop
Adobe InDesign
Print Design
Adobe Illustrator
Microsoft Word
Microsoft Excel
Keynote
Hulya H.
Olympia, Washington
$40/hr
5.0
1 jobs
- I specialize in learning and development, crafting engaging and accessible solutions through diverse instructional strategies and effective program management.
- I excel in crafting engaging and accessible learning solutions, specializing in needs assessment, evaluation, content creation, and curriculum design using ADDIE and diverse instructional strategies.
My strengths include Front-End Analysis, E-Learning, content Development, and Curriculum Design and implementation, focusing on Adult Learning Principles and Instructional and Learning Strategies.
- With robust skills in Needs Assessment, Training Program Development, and Facilitator Guide Creation, I ensure comprehensive and effective learning experiences.
-I collaborate effectively with Subject Matter Experts, leveraging Learning Management Systems to develop customized and impactful training solutions.
- I employ various instructional design models (ADDIE & SAM), leveraging task analysis and storytelling to enhance instructional delivery.
I create inclusive and engaging educational content using game-based learning, universal design for learning, and adaptive learning.
My skill set includes video production and editing, WCAG and Section 508 Standards application, and innovative solutions like HPT and HPI Models.
I'm adept at using software tools such as Articulate Storyline 360, Rise, Camtasia, Canva, SCORM, and Talent LMS to ensure high-quality digital experiences.
- Passionate about continuous improvement and workplace performance, I'm eager to bring creative solutions and drive success in your projects.
I thrive on collaboration, fostering open and continuous communication, and maintaining transparency. Contact me to explore how I can meet and exceed your learning and development needs.
Instructional Design
Articulate Storyline
Articulate Rise
Rustici Software SCORM Cloud
Learning Management System
Camtasia
SnagIt
Project Management
Needs Assessment
Program Evaluation
Training & Development
Content Development
Storyboarding
Curriculum Development
Performance Optimization
Kara L.
Olympia, Washington
$20/hr
5.0
8 jobs
I am self motivated and learn quickly. I have worked in various industries, but mostly health & wellness. I have been a stay at home mother for the past five years, but during that time I have managed inventories and spreadsheets for online selling platforms. I enjoy doing product reviews and providing feedback. I am comfortable doing reviews in written, video, and photographic form.
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