Hire the Best Data Center Operations Specialists
in India

MY OVERALL WORK ROLE AND SPECIALIZATION: - Bi-Lingual- Japanese Language Professional: - Key Skills & Expertise • Having 10+ Years of relevant Experience as a Japanese Bi-Lingual Professional in various domain, Verticals & industries: - Such as Working with Japan, Japanese Company, Japanese Clients, Japanese Process and Japanese Language working Interface • Insurance & BI | IT- Data- Risk and Security | Technical Support & Solutions • Market Research | Global Client Relationship Management | Global Project Coordination & Management |Sales Consulting Support | Analytics, Consulting & Technology Solutions • Startup & Entrepreneurship | Education & Training | Japanese Language Corporate Training | IT testing • SDLC | Global Technology & Infrastructure Services | Global Data Center operations | GSOC | NSOC |Network Monitoring operations | Security Monitoring Operations | Cyber Security • ITSM | Helpdesk & Reporting | Incident Management & Ticketing | Troubleshooting | Technical Support & Solutions | Technical Consulting & Technical Advisory Services | Technical Implementation & Resolution

I am a Veeva Network-certified Data Steward with 6000+ hours supporting pharmaceutical and life sciences clients through Upwork. As a Top Rated Plus freelancer with a 100% Job Success Score, I specialize in HCP/HCO data management, duplicate resolution, suspect matching, and CRM data quality operations at scale. Currently, I work directly with Veeva Systems through Upwork, managing complex healthcare datasets inside the Veeva Network ecosystem. My work ensures data accuracy, compliance, and clean record delivery for pharmaceutical clients with strict quality standards. Beyond Veeva, I bring 10+ years of experience in: - CRM data operations and validation - Data enrichment, cleaning, and QA - Lead generation and structured list building - AI-assisted research workflows - Web research and data verification - Excel and Google Sheets-based data management I am known for being highly reliable, detail-oriented, and easy to work with. Clients trust me with high-volume, high-stakes data tasks because I deliver consistent accuracy, clear communication, and strong process discipline. ⸻ CORE EXPERTISE - Healthcare Data Stewardship (Veeva Network) - HCP/HCO Record Management & Validation - Suspect Match Review & Duplicate Resolution - Data Enrichment & Quality Assurance - CRM Operations (Veeva, Salesforce) - Lead Generation & Research - Data Cleaning & Structured List Building - Excel & Google Sheets - AI-Assisted Research (ChatGPT, Claude, Gemini) - Web Research & Data Verification ⸻ TOOLS & PLATFORMS Veeva Network | Salesforce | Excel | Google Sheets | Asana | Trello | ClickUp | Notion | Slack | Zoho Desk | Zendesk | Freshdesk | ChatGPT | Claude | Gemini ⸻ WHY US CLIENTS HIRE ME - Top Rated Plus — top 3% of Upwork freelancers - 100% Job Success Score across all contracts - 6,000+ Upwork hours with strong long-term client relationships - Veeva Network experience — rare and in-demand skill - Fast learner, adaptable to new tools and workflows - High attention to detail with consistent, reliable output - Strong English communication and fast response time - Comfortable working independently or as part of a remote team If you need a dependable data specialist who can manage healthcare CRM data accurately, learn your systems quickly, and support your operations with professionalism — I'd love to connect.

Results-driven IT professional with over 15 years 9 Months of extensive experience in cloud infrastructure management, server administration, and data center operations. Proven expertise in Microsoft Azure, Azure Active Directory, AWS, and GCP administration, complemented by a strong background in VMware virtualization and end-to-end server lifecycle management. Adept at operating system deployment, Websense management via Triton portal, and implementing robust, scalable solutions to enhance system performance, security, and availability. Tchnical Certifications and Skills: - Azure Fundamentals (AZ-900) - ITIL Foundation 2011 - KPMG - Google Cloud Digital Leader - Google - Master Data Architect - Accenture - Identity & Access Administrator - Microsoft - Google Cloud Certified Associate Cloud Engineer - Google - SnowPro Associate Platform - SnowPro

My name is Priyanka Haridas, a jack-of-all-trades, second to none ;) I bring over a decade of diverse experience to the table, having navigated various roles - in linguistics and technical project management, data analysis, operations and client management, dashboard dev, SAP S4 Hana and much more - showcasing my adaptability and expertise in different domains. Portfolio shared in profile highlights and a brief description given below. TOOLS: - SAP Data Services Designer, SAP S/4 HANA - Google Looker Studio, Blue Prism, Automation Anywhere, UIPath - Google Sheets, MS Excel, Java (NetBeans), SQL (MySQL, Oracle) - LOFT 2.0/1.0, SmartCat, Trados, Memsource, MemoQ, MateCat, CrowdCompute - HTML, MS Office, Adobe Photoshop, Adobe PageMaker, Adobe InDesign, CorelDraw SPECIALTIES: - ETL Development, Data Cleansing, Transformation, Migration - Reporting and Analytics using Google Data Studio - Translation, Transcription, Interpretation, Subtitling, Proofreading, Transcreation - Localization Project Coordination, Team Leadership, Quality Assurance - Linguistic Consulting and Refinement - Market Research, Cultural Mapping, Feasibility Studies - Copywriting, Scriptwriting for Social Media and Promotional Videos - Client Relationship Management and Support

With over 22 years of global IT experience, I have built a strong reputation for designing, implementing, and managing secure, scalable, and compliant IT environments tailored to the needs of diverse industries. My expertise lies in aligning businesses with international IT compliance standards such as ISO 27001 and SOC 2, enabling organizations to safeguard their data, meet regulatory requirements, and build customer trust through robust security frameworks. My technical proficiency spans a broad spectrum of IT domains, including cloud computing (AWS, Azure, GCP, and OCI), cybersecurity with a focus on Zero Trust Network Access (ZTNA), and advanced IT operations. I am highly skilled in administering platforms like Microsoft 365 and Google Workspace (G Suite), enhancing network and system security, and optimizing data center operations to deliver seamless business performance. A key area of my expertise is in implementing comprehensive disaster recovery setups and establishing business continuity processes. These initiatives ensure organizations can recover swiftly from potential disruptions, maintain operations, and protect critical data. My approach combines strategic planning and technical execution, ensuring systems remain resilient and scalable to meet evolving business demands. In my extensive career, I have supported global clients, overseeing Network Operations Centers (NOC) and Security Operations Centers (SOC) to deliver high-quality IT services. I am adept at managing complex IT infrastructures and teams, ensuring round-the-clock monitoring, rapid incident response, and optimal uptime for critical business systems. As a Virtual Chief Information Security Officer (vCISO), I provide organizations with the strategic guidance needed to navigate the ever-evolving cybersecurity landscape. My vCISO services focus on developing and implementing tailored cybersecurity strategies, aligning IT systems with compliance standards like ISO 27001 and SOC 2, and addressing industry-specific challenges to minimize risks. Through this role, I empower businesses to establish a strong security posture, protect sensitive data, and ensure compliance with legal and regulatory requirements. In addition to compliance, my vCISO services include conducting risk assessments, establishing governance frameworks, and managing vendor relationships to enhance overall security and operational efficiency. By combining technical expertise with strategic oversight, I help organizations strengthen their cybersecurity maturity, build resilience, and drive continuous improvement. Over the years, I have worked across various industries, leveraging my technical acumen and leadership capabilities to deliver impactful IT solutions. My hands-on approach, combined with a deep understanding of compliance frameworks and industry best practices, ensures that my clients achieve not only technical excellence but also business success. In today’s complex IT landscape, where cybersecurity threats and compliance challenges are at an all-time high, I am committed to delivering solutions that are not only secure and scalable but also aligned with the strategic goals of the organizations I serve. My experience and passion for driving innovation and security make me a trusted partner for businesses seeking to excel in a technology-driven world. By leveraging my expertise in IT operations, cloud computing, cybersecurity, and compliance, I help organizations achieve their objectives while mitigating risks, improving efficiency, and delivering value to stakeholders. Whether as a strategic advisor or a hands-on practitioner, my goal is to empower businesses with IT solutions that are secure, compliant, and future-ready. With a career spanning over two decades, I remain dedicated to staying at the forefront of industry trends, technologies, and standards, ensuring my clients benefit from the latest advancements and best practices in IT and cybersecurity. My work reflects a commitment to excellence, innovation, and customer success, making me a valuable asset to any organization aiming to thrive in today’s dynamic digital environment.

Myself an Experienced Freelancer specializing in Datacenter Services, Infrastructure Management, and Technical Consultation. Possessing a proven track record in leading and executing projects for prominent clients across various industries. Proficient in managing compute, storage, and network resources, along with disaster recovery implementations and infrastructure design. Adept at contributing to technical and financial decision-making processes, ensuring alignment with business objectives and standards. Skilled in vendor management, team leadership, and driving operational excellence. Continuously enhancing expertise through certifications and staying abreast of emerging technologies. **Professional Experience** - Manage Datacenter Services and Disaster Recovery Site, including compute, storage, and network resource planning. - Contribute to technical and financial decision-making processes, ensuring alignment with project objectives. - Specify infrastructure requirements, integrating OEM specifications, application architecture, and system sizing metrics to meet business standards. *July 2023 – Feb 2024* - Manage capacity planning for compute, storage, and network resources in customer data centers. - Design and implement infrastructure changes related to VMware vSphere Private Cloud, network, security, and servers with minimal downtime. - Lead data center infrastructure implementation change management, vendor engagement, and team collaboration for optimal results. **Datacenter Engineer, NxtGen Datacenter & Cloud Tech** *Dec 2016 – June 2023* - Led and developed project plans, timelines, and budgets, ensuring successful delivery of datacenter services. - Managed deployment of server hosts and configuration of server, storage, and security devices. - Conducted regular audits and assessments to identify areas for improvement and ensure compliance with industry standards. **Customer Support Engineer, NCR India PVT. Ltd** *April 2016 – Nov 2016* - Provided global call support to customers such as AT&T, CISCO, and AWS, ensuring timely resolution within SLA. - Handled customer escalations effectively, driving installations of various networking equipment at customer premises and data centers. **System Administrator, eClinicalWorks India PVT. Ltd** *Dec 2013 – April 2016* - Monitored hardware and network status, following escalation procedures for prompt issue resolution. - Maintained knowledge base and technical documentation, collaborated with internal teams to streamline processes. - Managed incident resolution and prioritized tickets raised by internal and external customers. **Education** Bachelor of Engineering in Electronics & Communication Engineering, Gujarat University, 2011 **Projects** - Smart and Safe City Data Center and Disaster Recovery Implementation (2024) - Datacenter Implementation and Designing (2022) - DR Backup Implementation (2017) **Additional Certificates/Awards/Skills & Technologies** - TOGAF Enterprise Architect Certified (2024) - CCNA Certified (2011) - VMWare ESXI V7.0 Training Completed (2016) - SolarWinds NOC Monitoring Tools Certified (2014) - Chariot Of Fire Award (2021) - Rising Star Award (2014) **Skills and Technologies** - VMware, TOGAF, Networking, Server & Hardware, Datacenter, Cloud Computing - Microsoft, Linux, Datacenter Design, Solution Architect, Incident Management, Private Cloud