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in Sweden

I'm an experienced consultant with a demonstrated history of working in the information technology and hospitality industry. Some of my skills: * Hotel distribution/property management (Booking.com, RateTiger, Siteminder, Myfidelio, Travelclick etc.) * Customer support * Testing of eCommerce platforms * Yield management * Property management systems (Opera, Suite8, Spectra) * Hotel Management * Project Management * Atlassian products (Jira, Confluence) * Basic SQL

I help fashion brands and entrepreneurs build collections and identities what sells, through expert buying insight, trend analysis, and brand storytelling. With a BA in Fashion Merchandising & Management from FIT in New York City, and over 10 years of experience as both a private label buyer and an e-commerce buyer managing a portfolio of 38 global brands, I understand the full lifecycle of a fashion product: from concept and development to collection planning and customer experience. I’ve worked across luxury, sportswear, and ready-to-wear markets, giving me a nuanced understanding of both creative direction and commercial performance. I blend commercial strategy with creative vision, helping brands make decisions that feel good and perform in the market. What I specialize in: • Assortment Planning & Buying Strategy • Trend Forecasting & Market Insight • Collection Planning (structure, color stories, pricing logic) • Brand Development & Creative Direction • Narrative + Voice Development for Fashion Brands • Product Naming & Brand Storytelling • Pricing & Positioning Strategy • Competitor & Consumer Research Why clients hire me: ✓ BA in Fashion Merchandising & Management from FIT (NYC) ✓ Private label buyer + e-commerce buyer for 38 global brands ✓ 10+ years as a buyer ✓ Built my own fashion brand — real, practical experience ✓ Deep understanding of both creative and commercial needs ✓ Published author with a strong storytelling instinct ✓ Collaborative, deadline-focused, and highly detail-oriented If you’re building a fashion brand, refining a collection, or looking to strengthen your creative direction, I’d love to help bring your vision to life.

AI Automation | AI Agents | n8n | Claude Code | Zapier | Make | Voice Agents | Prompt Engineering | Workflow Automation | API Integration | CRM Automation | Business Process Automation I am a SENIOR AI Automation Expert, Automation Specialist and AI Agent Developer - I help businesses replace manual work with AI systems that run 24/7. Automations that pay for them selves in weeks, not months. Worked with EA Games', Supermassive and 50+ others. If you send a message or an invitation I will make a 2 min loom showing you what I can do to help! What I ACTUALLY build (real client work) • Automated outbound and lead engines (scraping, enrichment, segmentation, scoring, personalized outreach, CRM sync in HubSpot, Salesforce & GoHighLevel) • Marketing and growth automation (paid ads systems, funnel automation, lifecycle flows, failed-payment recovery, churn reduction, attribution, analytics) • Revenue operations & CRM workflows (HubSpot, Salesforce & GoHighLevel architecture, pipeline automation, lead scoring, handoff systems, reporting dashboards, data hygiene) • AI-powered business process automation (AI agents, OpenAI & Claude integrations, RAG document processing, intelligent routing, onboarding, fulfillment, cross-tool integrations, Openclaw) • Data pipelines & system architecture (APIs, webhooks, multi-tool automation in Zapier, Make & n8n, error handling, scaling and documentation) I design systems that replace manual work, increase conversion, and create leverage. I am: ➼ Claude Certified Architect Partner Network Certified ➼ Growth & automation expert with 20+ years of experience scaling businesses. ➼ Led growth for two leading DTC subscription brands doing $5M+ annually ➼ Built outbound automations, booking 15 meetings day one. ➼ Managed Meta & Google growth systems across $500k+ in ad spend ➼ Closed enterprise and government contracts worth $1M–$3M per year ➼ Award-winning entrepreneur who built multiple companies, including a successful 13-year exit WHY CLIENTS HIRE ME: I build marketing and automation systems that drive real business outcomes: revenue, deal flow, and scalable operations. • 50+ automation and AI projects built • 100% Job Success Score | 5.0★ average • Claude Certified Expert | Make, n8n, I'm not coming from a "freelancer background." I come from 20+ years of building companies, closing enterprise deals, launching products, running growth teams, and designing systems that make businesses scale. How I work: I approach projects as a business operator first and a systems builder second. That means: • We define the business outcome first • Then design the system around ROI • Then build something that is robust, documented, and scalable I care a lot about: • clarity • clean system design • long-term maintainability • communication & integrety Whether you work with me for a focused automation in Zapier, n8n or Make, a full CRM buildout in HubSpot or Salesforce, or a longer AI-powered growth system, you can expect structured thinking, proactive input, and solutions built to last. 💡 What actually works in production Most automation consultants sell complexity. I have learned to sell reliability. After analyzing real workflow data across thousands of n8n, Make, and Zapier automations, the pattern is clear: the systems businesses depend on daily are not the 40-node AI agent pipelines. They are the simple ones. Webhook catches a form. HTTP request enriches the lead. Row added to Google Sheets. Slack notification fires. Done. The most-used integrations in real production workflows: • Gmail + Google Sheets + Slack • Webhooks + HTTP Request + CRM sync • HubSpot or Salesforce pipeline automation • GoHighLevel lead routing and follow-up sequences These run every day without breaking. They do not hallucinate. They do not cost $200/month in API fees. I use OpenAI, Claude, RAG pipelines, where they genuinely add value: document processing, intelligent routing, lead scoring. Not because AI is trendy, but because sometimes it is the right tool. The result: systems under 15 nodes that save 2+ hours a day, reliably, in production. If you want automation that actually ships and stays running, not a proof of concept that breaks in week two, let's talk. WHO I AM A GOOD FIT FOR?: • Founders who want to automate core processes with AI agents and n8n • Teams who need someone that understands both business logic and systems architecture If you're looking for someone who can design the growth logic and build the automation layer, in the tools you already use, I'm happy to take a look at what you're working on and suggest where automation will have the highest ROI. Looking forward to hearing about your project. Emil Hjorth

Native Swedish | Operations Consultant & Nordic Language Specialist (SWE/DK/NO | EN Fluent) I help companies scale operations, implement and train AI, optimize workflows, and enter Nordic markets — combining 14+ years of international leadership with hands-on experience across tech, legal, and localization. I am native in Swedish and fully proficient in English, with professional working proficiency in Danish and Norwegian. Previously, I’ve held roles such as Country Managing Director (Sweden) and Head of Operations & HR across multiple markets, leading cross-border teams (50+ employees) and driving operational transformation across EMEA. Core areas: Operations & process optimization HR, recruitment & people operations Project & product coordination Nordic market expansion & business analysis Ecommerce & Customer service Localization, QA, subtitling & translation expert (SWE/DK/NO/EN) AI training & implementation Why clients work with me: Top Rated since 2015 (99–100% Job Success) $100K+ earned across 140+ projects Senior-level expertise with a hands-on approach Background in law, tech, and operations Certified ISO 27001 Lead Implementer and Lead Auditor, with experience in GDPR and supporting compliance and internal audits across industries. I’m reliable, structured, and easy to work with — whether you need strategic support or execution. Let’s connect if you’re looking for a reliable long-term partner.

Dynamic entrepreneur, cross-border tax specialist, and relentless bootstrapper turned high-impact Virtual Assistant. To gain some initial reviews and deliver fast results to new clients, I’m currently offering my services at very low introductory hourly rates while I build my Upwork track record. At Smålandsgran — Sweden’s largest seasonal Christmas tree e-commerce company — I built the full customer success operation from scratch during peak season. Working remotely from Spain, I launched a complete Zendesk support platform (automated chatbot + detailed knowledge base), redesigned pricing, bundling, and delivery strategies, rebuilt key website flows, and recruited, onboarded & trained six seasonal customer service agents in Stockholm. These initiatives significantly boosted conversions, margins, customer satisfaction, and operational efficiency. I also scaled retail operations for multiple companies, cutting workforce costs by 45% through smarter scheduling and building full customer support platforms from scratch — all while maintaining elite customer experiences. I led a major expansion effort for a Swedish fintech company, driving operational growth and cross-border execution in a fast-moving environment. Earlier I founded Europe’s first in-person subscription service with Klarna integration. Bootstrapped it from my bedroom to nationwide scale, serving high-profile clients. I led full operations, HR (onboarding 1,000+ employees), sales, and customer service until Swedish regulations forced a pivot — hard-won lessons in resilience, systems building, and rapid adaptation. For five years I’ve built and run a thriving remote tax practice serving over 1,000 clients (mostly EU expats and digital nomads) with Spanish property, rental income, business setup, and international compliance. I steer strategy, client relations, day-to-day operations, bookkeeping, and tax preparation from anywhere in the world, backed by a licensed Spanish tax professional. Fluent at an academic level in Spanish, Swedish, and English, with a strong (incomplete) LLB from Stockholm University, I bring legal sharpness, multicultural insight, and elite execution across borders. Right now I’m selectively taking on exciting new side projects as a Virtual Assistant while I prepare to transition out of my role as CEO of my current tax firm later this year. I’m looking for ambitious clients who want a partner who thinks and acts like a business owner — not just a task-doer. What I deliver: - E-commerce operations & expansion (inventory, order management, fulfillment, seasonal scaling) - Professional customer service & retention (Zendesk, email, chat, ticket handling, loyalty building) - Administrative & executive support - Bookkeeping, invoicing, expense tracking, and tax preparation - Project management, market research, and business development I treat every client’s business like my own: proactive, detail-obsessed, and focused on real results. If you need a reliable, multilingual operator who can jump in and immediately add massive value at an excellent rate, let’s connect. Happy to hop on a quick call and discuss how I can support your goals. 🚀

Need a modern WordPress website that looks professional, loads fast, and helps grow your business? I help startups, small businesses, agencies, and entrepreneurs build high-converting WordPress and WooCommerce websites that are visually appealing, mobile-friendly, secure, and optimized for performance. With 10+ years of software engineering experience and over $30K earned on Upwork, I combine professional web design with strong technical expertise to deliver websites that not only look great but also perform reliably. I am a seasoned software engineer with over ten years of experience in DevOps, cloud infrastructure, machine learning, embedded systems, WordPress website design/redesign, WooCommerce setup, Elementor page design, landing pages, website migration, WordPress bug fixes, speed optimization and mobile responsiveness fixes. I specialize in designing scalable solutions, automating workflows, and delivering innovative technology that drives efficiency and solves real-world problems. My expertise spans cloud-native development, AI-driven systems, and modern software practices, backed by a proven track record of success across multiple industries. *What I Bring to Your Project* DevOps & Cloud Engineering ⭐⭐⭐⭐⭐ - Built scalable infrastructure, including centralized GitLab platforms and optimized CI/CD pipelines, reducing deployment times by up to 50%. - Expertise in Terraform, Kubernetes, Helm, and Docker, alongside Azure, AWS, and GCP cloud environments. - Strong focus on DevSecOps, ensuring security is integrated into every phase of the development lifecycle. AI & Machine Learning Solutions ⭐⭐⭐⭐⭐ - Developed advanced machine learning models, such as embedding-based autoencoders for predictive maintenance and image recognition systems. - Expertise in Large Language Models (LLM) and Generative AI, including applications in content generation, NLP, and text summarization. - Experience with CNNs, GANs, OpenCV, and TensorFlow, delivering AI systems for diverse applications, including object detection and predictive analytics. Embedded Systems & Automation ⭐⭐⭐⭐⭐ - Designed custom hardware solutions, including smart meters and embedded AI applications, achieving over 90% accuracy in real-time detection tasks. Technical Writing & Consulting ⭐⭐⭐⭐⭐ - Published articles on AI and software engineering for top platforms like CNX Software and Hackster(website). - Adept at translating complex technical concepts into accessible content for diverse audiences. *Why Choose Me?* - I combine technical expertise with a customer-first mindset, ensuring high-quality results that align with your goals. - My diverse skill set spans DevOps, AI, automation, and embedded systems, enabling me to tackle complex, interdisciplinary projects. - I deliver projects on time, communicate effectively, and prioritize collaboration. Let’s collaborate to bring your vision to life. Reach out today, and let’s get started!