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Network and Cloud Systems Administrator with 3+ years of experience in IT infrastructure. Proficient in: | Networking & Security | Linux & Windows Servers | Hypervisors | AWS& Azure | M365 |Storage Solution Here is a detailed breakdown of my technical expertise: Infrastructure & Networking Networking: I have extensive experience with L2/L3 Switches from vendors like Cisco and Huawei, as well as other managed and unmanaged switches. Firewalls: My security expertise includes working with a wide range of firewall solutions from Cisco, Palo Alto, FortiGate, Huawei, Mikrotik, pfsense and OPNsense. Wireless: I'm proficient in deploying and managing Wi-Fi solutions from Ubiquiti (UniFi), Ruckus, TP-Link, and Tenda. VPNs: My skills extend to implementing secure remote access using OpenVPN, WireGuard, and Cisco AnyConnect. Network Monitoring: I use industry-standard tools like Zabbix, Nagios, and Checkmk to ensure network health and performance. Systems & Virtualization Microsoft: I have a strong background in Windows Servers, Active Directory, Office 365, Azure AD, SharePoint, Exchange Online, and Teams. Linux: My Linux administration skills cover a variety of distributions, including Red Hat, Debian, Kali Linux, CentOS, and Ubuntu. Virtualization: I am an expert in virtualization technologies, including VMware vSphere, Hyper-V, VMware esxi and Proxmox VE. Storage Solutions: I have hands-on experience with Synology NAS, SAN and Unraid. Cloud & Security Cloud Computing: I am well-versed in cloud services, including SaaS, PaaS, and IaaS, and have practical experience with AWS and Azure. Endpoint Protection: My security skills include managing endpoint protection solutions like CrowdStrike, Falcon Sensor and Vipre. SIEM Solutions: I have experience with Wazuh. Applications & Tools Ticketing Systems: I'm proficient in using ticketing and project management tools like Redmine. VoIP: My experience includes working with VoIP platforms such as Zapier and Free-pbx.

Top Rated IT Infrastructure & Security Engineer with 700+ hours on Upwork and a 100% Job Success Score. I keep phone systems, firewalls, and servers running for small businesses and MSPs — so your team stays connected, protected, and productive. What I do: ✔ IT Support & Helpdesk — remote troubleshooting, ticket handling (Tier 1–3), user onboarding/offboarding, printer and endpoint issues, and ongoing support contracts for businesses and MSPs ✔ 3CX VoIP — new deployments, V18→V20 migrations, SIP trunk configuration (Twilio, Broadvoice), IVR, queues, DID routing, integrations, and troubleshooting ✔ FortiGate firewalls — SSL-VPN setup for remote teams, firewall policies, split tunneling, secure remote access, and web filtering ✔ VMware virtualization — ESXi and vCenter administration, VM provisioning, migrations (P2V/V2V), performance troubleshooting, and host maintenance ✔ Backup & disaster recovery — Veeam configuration, backup health checks, and restore testing for VMware environments ✔ Infrastructure & Information Security — network segmentation (VLANs), firewall hardening, VPN security, access control, MFA rollout, patch management, and security best practices to protect your business data ✔ Microsoft 365 & Intune — tenant administration, Exchange Online, device enrollment, and MDM policies ✔ Networking — network design & deployments, troubleshooting, and network optimization ✔ Server administration — Windows Server, RHEL/Linux, Active Directory, and day-to-day IT support How I work: I follow ITIL-aligned practices — structured incident and change management, proper documentation, and root-cause fixes instead of quick patches. Fast response times, clear documentation after every job, and plain-English updates — no jargon, no disappearing mid-project. I've handled everything from single urgent fixes to long-term support contracts, and my clients keep coming back because things get done right the first time. Let's talk: Message me with your issue — I'll tell you honestly whether I can fix it, how long it will take, and what it will cost. No overselling, no surprises.

Network & Security Engineer (CCNP) | Network Administration | MikroTik (MTCNA) | Fortinet | pfSense | VPN | Firewall | Monitoring | IT Support | Windows server I help businesses design, troubleshoot, and secure reliable networks so operations stay stable and risk stays low. I’m a hands-on Network & Security Engineer with 9+ years of experience delivering real-world solutions across Cisco, MikroTik, Fortinet, pfSense, VPNs, and monitoring. I focus on scalable, documented, long-term fixes (not temporary patches), and I communicate clearly throughout the project. What I can help you with • Network Design & Troubleshooting — LAN/WAN/Wi-Fi, VLANs, inter-VLAN routing, BGP/OSPF, STP, subnetting, site-to-site connectivity, performance tuning • Firewall Hardening — Fortinet (FortiGate), pfSense, Cisco ASA, UniFi — NAT, DMZ, segmentation, security policy design • VPN & Secure Remote Access — IPsec, SSL, WireGuard, OpenVPN, Xray/V2Ray — site-to-site and remote-access tunnels for distributed teams • SD-WAN & Multi-Site Connectivity — centralized policy management, WAN optimization, resilient failover across branch locations • MikroTik RouterOS & WISP Operations — routing, firewall, QoS/bandwidth shaping, wireless optimization, ISP-grade troubleshooting • Network Automation & Scripting — Python, Git version control, automated provisioning and configuration deployment • Security Assessments & Compliance — vulnerability assessments, penetration test reporting, and hardening aligned to NIST CSF 2.0, CIS Controls v8, and ISO/IEC 27001 • Endpoint & Identity Security — Microsoft 365/Intune device management, endpoint hardening, Active Directory, DNS/DHCP • Monitoring & Alerting — Zabbix, PRTG, SNMP dashboards, proactive issue detection and reporting • Servers & Virtualization — Windows Server, Linux, VMware ESXi, Hyper-V, disaster recovery/backup planning • Cloud & Hybrid Networking — AWS and GCP connectivity, hybrid architecture, migration support Example results delivered • Ransomware recovery + security hardening: recovered 91% of encrypted files and implemented protective controls • Multi-site network (50+ employees): reduced downtime 87% and saved $15,000/year through optimized architecture • Secure VPN rollout (3 countries): enabled remote work for 30+ users across multiple locations How I work • Quick assessment → clear plan → controlled changes → testing → full documentation • Secure-by-default approach and clean, maintainable configurations • Available for one-time projects, ongoing managed services, and urgent troubleshooting Send me a short summary of your environment (devices, number of sites/users, ISP links, current issues/goals), and I’ll reply with a practical plan and next steps.

I am a Senior Network, Cloud, DevOps, and Cybersecurity Engineer with 17+ years of hands-on experience designing, securing, and supporting enterprise infrastructure across cloud and on-premise environments. I specialize in Microsoft 365, Azure, AWS, Google Workspace, enterprise networking, and DevOps automation, helping organizations build scalable, secure, and high-availability systems. Throughout my career, I have delivered enterprise infrastructure, cloud migrations, cybersecurity solutions, and DevOps automation for government organizations, enterprises, and global clients. I have also led large-scale infrastructure projects including high-availability systems supporting national platforms handling over PKR 100M per day in transactions. My focus is helping businesses deploy reliable infrastructure, migrate to the cloud, secure systems, and automate operations. What I Can Help You With ☁️ Cloud & Microsoft 365 Microsoft 365 / Office 365 deployment & security Google Workspace administration & migration Azure infrastructure & Azure Virtual Desktop (AVD) AWS architecture & cloud infrastructure AWS Workspaces & Active Directory integration Hybrid cloud architecture (Azure, AWS, GCP) Cloud security hardening & compliance 🔄 Migrations & Infrastructure Google Workspace → Microsoft 365 migration Microsoft 365 → Microsoft 365 migration Exchange Server deployment & migrations OneDrive / SharePoint migrations Email migrations (all platforms) Active Directory migration & hybrid identity 🖥️ Systems & Virtualization Windows Server administration Active Directory, DNS, DHCP VMware / vCenter / Hyper-V virtualization RDS & Azure Virtual Desktop environments NAS / SAN storage deployment Veeam backup & disaster recovery Remote OS installation & infrastructure setup 🌐 Networking & Security Cisco, Fortinet, MikroTik, UniFi, Meraki Firewall configuration & VPN deployment Network design & infrastructure diagrams BGP, OSPF, MPLS enterprise networking SSL configuration & reverse proxy (NGINX) Port forwarding & secure remote access Cybersecurity monitoring & threat detection ⚙️ DevOps & Automation Docker containerization Kubernetes cluster operations CI/CD pipelines (Jenkins, GitHub Actions) Monitoring with Prometheus & Grafana ELK Stack (Elasticsearch, Logstash, Kibana) Infrastructure automation & monitoring Additional Services ✔ Technical troubleshooting & infrastructure support ✔ Cybersecurity consulting & hardening ✔ Malware protection & WordPress security ✔ Cloud VPN and secure remote access ✔ Network assessment and architecture design Certifications Certified Kubernetes Administrator - CKA AWS Certified Solutions Architect – Associate Microsoft 365 Enterprise Administrator Microsoft Azure Security Engineer Azure Architecture Expert Fortinet NSE 7 Cisco Meraki Specialist Certified Kubernetes Administrator (CKA) VMware Virtualization Certified Oracle Cloud Infrastructure Certified ISO/IEC 27001 Information Security Associate 🎓 Education: MS Information Security ✔ Why clients hire me 17+ years enterprise infrastructure experience Certified across major cloud platforms Deep expertise in networking + cloud + DevOps Proven ability to deliver secure, scalable systems Reliable remote support for global clients If you need help with cloud migration, infrastructure deployment, cybersecurity, or enterprise networking, feel free to reach out. I’d be happy to help design and implement the right solution for your business.

Enterprise Systems & Network Architect | 12+ Years Enterprise Experience High-stakes infrastructure requires zero-downtime execution and airtight security. I help mid-sized businesses, datacenters, and enterprise teams design, secure, and migrate critical hybrid environments without unexpected outages or security backdoors. Whether you need emergency server recovery, complex firewall architecture, cloud migration, or enterprise Office 365 tenant setup, I deliver reliable, enterprise-grade engineering. Core Specializations & Tested Deliverables: 1. Network Security & Firewall Engineering Deployment, policy auditing, and hardening for Fortinet (FortiGate), Sophos (XG/UTM), SonicWall, and pfSense. Firewall migration (e.g., SonicWall to pfSense, Sophos deployment, and router isolation). Site-to-Site VPNs (IPsec/GRE), SSL VPN, FortiClient, and OpenVPN remote access with RADIUS/MFA. Layer 2/3 network design, VLAN segmentation, ACLs, and UniFi enterprise deployment. 2. Server Virtualization & Cloud Systems (Azure, AWS, M365) Enterprise virtualization management: VMware ESXi performance tuning, crash recovery, Hyper-V, and Citrix Xen. Windows Server environment management: Active Directory migrations, Group Policy (GPO) security rules, DNS, DHCP, and IIS. Microsoft 365 tenant setup, Entra ID (Azure AD) sync, Exchange Online, and Azure VM hosting. Linux administration (Ubuntu, Debian, CentOS, Red Hat) for production web & database workloads. 3. Unified Communications & VoIP Administration Enterprise VoIP deployment: FreePBX, Asterisk, 3CX, and Grandstream HT813 integration. Asterisk PBX migrations, SIP trunking configuration, and web interface troubleshooting. Why Clients Hire Me: 100% Job Success Rate: 90+ completed enterprise contracts with zero tolerance for critical errors. Datacenter Background: Hands-on datacenter engineering experience ensuring physical and virtual reliability. Rapid Incident Response: Fast triage for down firewalls, broken VPNs, and unresponsive servers.

With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses for remote IT Support and Technical Support, I am a seasoned remote IT Support Technician dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive Remote IT support for your IT infrastructure. Key Skills: Cloud Platforms: MS Azure, Office 365, Google Workspace Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall , WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Office 365, Microsoft Exchange, MS Teams, Zoom Migration Services: Email & Domain Migration Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware Networking: MikroTik, Ubiquiti Network Setup , TCP/IP Telephony: Xencall/ReadyMode, Voip Engineer , ViCi Dialer, Ring Central, Free PBX Workstation Support: OS Troubleshooting (Windows/Mac), Software / Hardware troubleshooting Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support Why Choose Me: I offer extensive expertise in overseeing and safeguarding IT infrastructures, guaranteeing seamless business operations. With a proven history of working closely with Managed Service Providers (MSPs), individuals, and Small and Medium Enterprises (SMEs) as a remote IT support and Network Engineer, I excel in autonomously aiding businesses of varying scales. Helpdesk MSP / Connect Wise and Datto Expert Datto RMM/Backups/Network Autotask Microsoft Azure GSuite administration IT Management Operations Management Systems administration Active directory administration Servers monitoring and administration Email, outlook, powershell server 2008 and server 2012 CW Automate Connectwise Continuum Freshdesk Office 365 Hardware/software installation/troubleshooting (windows) wordpress design/development cpanel administration web administration Powershell Google Apps Group policy Cyber Security Content Writing Social Media Management Avast administration Insightly Trello Wrike Zapier automation Proofpoint Wordpress developer Zorus Cloud Radial BrightGauge MSPBots Sentinel One Ubiquiti / Unifi Expert Sonic Wall Pfsense Office 365 Google Workspace DKIM Email Migration Help Desk / Remote IT Support