Hello there. I am ๐จ๐๐ฎ๐บ๐ฎ ๐ง๐ฎ๐ต๐ถ๐ฟ, I build and integrate VoIP call center systems โ IVR, call routing, AI voice bots, and CRM sync โ using Twilio, SignalWire, and FreeSWITCH, backed by Laravel on the backend. 6+ years, all 5-star reviews, long-term clients.
CALL CENTER & TELEPHONY EXPERTISE
I build and optimize inbound/outbound call center systems that handle real traffic:
IVR systems with AI voice (Twilio + OpenAI Whisper/TTS)
Intelligent call routing & TaskRouter workflows
Auto call distribution (ACD), call queues, hold/transfer/warm transfer
AI-powered receptionist & voicebot (GPT-4 + Twilio Voice)
SignalWire LAML & Relay API integrations
Click-to-call, outbound dialer, call recording & transcription
Real-time call dashboards with analytics
CRM sync (HubSpot, Salesforce, custom CRM via API)
SMS campaigns, WhatsApp Business API, 2-way messaging
๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฐ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ ๐ณ๐ผ๐ฟ ๐ฆ๐ฐ๐ฎ๐น๐ฎ๐ฏ๐น๐ฒ ๐๐ฟ๐ผ๐๐๐ต
I architect solutions that align with your business goals and technical requirements. By leveraging ๐๐ฎ๐ฟ๐ฎ๐๐ฒ๐นโ๐ modular structure and ๐๐ถ๐๐ฒ๐๐ถ๐ฟ๐ฒโ๐ real-time capabilities, I build scalable platforms optimized for long-term success. My focus extends to inbound call solutions, where I build IVR systems, configure call routing and queue-based workflows (TaskRouter, hold/answer, prioritization, Receptionist), and integrate CRM platforms to optimize customer engagement and operational efficiency.
๐๐ป๐ฑ-๐๐ผ-๐๐ป๐ฑ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐ ๐ฒ๐ฐ๐๐๐ถ๐ผ๐ป
From the initial idea to the tactics, I am mainly occupied with clean code, screen compatibility, and free processes. Vue.js and Nuxt.js are ideally suitable to build SEO-friendly, quick interfaces, implementing the front end while Laravel offers ballet logic for the back end to your site, thus securing API, and allowing secure back-end logic, and connecting a CRM. When it comes to inbound call projects, I come up with Twilio-driven voice systems by combining analytics, automatic call distribution, and CRM sync in order to improve the user's experience.
๐ช๐ต๐ ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ ๐ช๐ถ๐๐ต ๐ ๐ฒ?
I bridge technical precision with business-centric outcomes. My hybrid approach combines ๐๐ฎ๐ฟ๐ฎ๐๐ฒ๐นโ๐ backend efficiency with ๐๐ถ๐๐ฒ๐๐ถ๐ฟ๐ฒโ๐ interactive frontend components, reducing development time without compromising quality. For inbound call platforms, I optimise uptime, call clarity, and integration depth to ensure your communication infrastructure drives conversions.
๐๐ผ๐ฟ๐ฒ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ
๐๐ฟ๐ผ๐ป๐๐ฒ๐ป๐ฑ: Vue.js, Nuxt.js,React.js, Livewire
๐๐ฎ๐ฐ๐ธ๐ฒ๐ป๐ฑ: PHP/Laravel, Python/FastAPI
๐๐ป๐ฏ๐ผ๐๐ป๐ฑ ๐๐ฎ๐น๐น ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: Twilio integration, IVR, call routing (TaskRouter), receptionist workflows, call queues, hold & answer functionality, and CRM automation
๐๐ป๐๐ฒ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐: Twilio/SignalWire (SMS & Voice), AWS, OpenAI automation
๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ๐: MySQL, PostgreSQL
๐ง๐ผ๐ผ๐น๐: Git, Jira, DevOps workflows
๐๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐ ๐๐ผ ๐ฌ๐ผ๐๐ฟ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐
I believe in future-proof solutions, not fast substitutes. Whether designing a custom web app or optimizing an inbound call workflow, I confirm scalability, maintainability, and brand vision alignment. Come together, and letโs come up with a solution that can keep up with the growth of your business.
Ready to transform your ideas into a results-driven platform? ๐ฅ๐ฒ๐ฎ๐ฐ๐ต ๐ผ๐๐ ๐๐ผ๐ฑ๐ฎ๐ ๐๐ผ ๐ฑ๐ถ๐๐ฐ๐๐๐ ๐๐ผ๐๐ฟ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐.
โ Top Rated Plus AI Agent Development
โ 100% Job Success Score
โ Fluent English Verified
AI Voice Agents | Twilio Expert | SMS, Calling & CRM Automation
I help businesses automate customer communication using AI Voice Agents, SMS Automation, Calling Systems, CRM Integrations, and Communication Workflows.
With 130+ completed projects, Top Rated Plus status, and a 100% Job Success Score, I specialize in building production-ready systems that answer calls, qualify leads, book appointments, automate follow-ups, improve customer response times, and reduce manual work.
My expertise combines modern AI technologies with real-world communication infrastructure, helping businesses move from manual processes to scalable automation.
๐๐ผ๐ฟ๐ฒ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ
๐ Voice AI & Communication Automation
AI Voice Agents, AI Receptionists, AI Calling Systems, Appointment Booking Agents, Lead Qualification Systems, Customer Support Automation, Contact Centers, IVR Systems, SIP, SMS Automation, Call Routing
๐ค AI Solutions & Conversational Systems
OpenAI, Claude, Gemini, Vapi, Retell AI, Conversational AI, Knowledge Assistants, Internal AI Tools, Business Automation
โ๏ธ CRM & Workflow Automation
Lead Management, Pipeline Automation, Customer Communication Workflows, CRM Integrations, Automated Follow-Up Systems
๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐
๐ AI Voice Agents & Calling Systems
โข AI Receptionists
โข AI SDRs
โข Appointment Booking Agents
โข Customer Support Agents
โข Outbound Calling Systems
โข Inbound Voice Automation
โข Voice AI Integrations
๐ก Twilio & Communication Solutions
โข Twilio Development
โข SMS Platforms
โข IVR Systems
โข Call Center Solutions
โข Twilio Flex
โข Voice & Messaging Automation
โข Toll-Free & A2P 10DLC Solutions
โ๏ธ CRM & Business Automation
โข HubSpot Integrations
โข GoHighLevel Automation
โข Salesforce Integrations
โข Custom CRM Development
โข Lead Qualification Workflows
โข Business Process Automation
๐ง OpenAI, Claude & AI Integrations
โข ChatGPT Solutions
โข Claude Integrations
โข AI Assistants
โข Knowledge Systems
โข Internal AI Tools
โข RAG Applications
๐ฑ SaaS, Web & Mobile Applications
โข Customer Portals
โข Admin Dashboards
โข AI-Powered Platforms
โข Web Applications
โข Mobile Applications
๐ฅ๏ธ Backend Development
Python, Node.js, FastAPI, Express.js, REST APIs, Webhooks, Microservices
๐ป Frontend Development
React, Next.js, Vue.js, Angular
๐ฑ Mobile Development
React Native, Flutter, Swift, Kotlin
โ๏ธ Cloud & Infrastructure
AWS, Azure, GCP, Docker, CI/CD, Serverless Architectures
๐ Databases & AI Infrastructure
PostgreSQL, MongoDB, Firebase, Supabase, Vector Databases
๐๐ป๐ฑ๐๐๐๐ฟ๐ถ๐ฒ๐
โข Real Estate & Property Management
โข Healthcare & Wellness
โข LegalTech
โข Financial Services
โข Logistics & Transportation
โข Professional Services
โข Call Centers
โข Home Services
โข SaaS & Technology Companies
If you're looking to automate calls, SMS, customer communication, lead qualification, appointment booking, or customer support using AI and Twilio-based communication systems, let's discuss your project.
Keywords:
AI Voice Agent, AI Receptionist, AI Calling Agent, Twilio Developer, SMS Automation, IVR Development, CRM Automation, Voice AI, OpenAI, Claude, Vapi, Retell AI, Contact Center Solutions, Call Center Automation, Lead Qualification, Appointment Booking, Customer Communication Automation, Workflow Automation, Conversational AI, SaaS Development, Python, Node.js, React
Soslan A.
Senior VoIP Engineer | SIP, WebRTC, FreeSWITCH, OpenSIPS | Voice AI
I build, scale and rescue VoIP and Voice AI platforms.
For over 15 years, I've been working on real-time communication systems built on FreeSWITCH, OpenSIPS, Kamailio, Asterisk and related technologies.
My day-to-day work includes troubleshooting complex SIP and media issues, designing and creating communication platforms, AI-powered voice systems and telephony infrastructure.
My technical stack includes:
- VoIP: SIP, RTP, WebRTC, FreeSWITCH, OpenSIPS, Kamailio, Asterisk, Jambonz, Drachtio, Twilio, Telnyx
- Backend Development: Node.js, TypeScript, Python, Go, C
- Databases: PostgreSQL, MySQL, MongoDB, Redis
- Messaging: RabbitMQ, AWS SQS
- Cloud & Infrastructure: AWS, GCP, Docker, Kubernetes, Linux, CI/CD
- Monitoring: Prometheus, Grafana, ELK Stack
Got any issues with your VoIP platform โ or need to build a new one? Ready to help.
Cheers!
๐ **VOIP & TECHNICAL SUPPORT SPECIALIST | RingCentral | QuickTalk | Ringover | TCR | AI Automation**
**Having issues with your VoIP, business phone system, SMS registration, or automation? I can help you find the problem, fix it, and make your workflow more efficient.**
Iโm a **VoIP & Technical Support Specialist** with experience supporting communication platforms, SaaS applications, cloud systems, business software, and automated workflows.
My approach is simple:
**๐ Find the root cause โ ๐ ๏ธ Build the solution โ โก Automate the process**
### ๐ VOIP & BUSINESS PHONE SYSTEMS
I can assist with:
* **RingCentral** setup, configuration & troubleshooting
* **QuickTalk** setup and call-flow troubleshooting
* **Ringover** configuration and technical support
* Business phone numbers & extensions
* Call routing & forwarding
* IVR / Auto Attendant
* Call queues
* Business hours & call schedules
* Voicemail configuration
* Inbound & outbound call troubleshooting
* Call quality & connectivity issues
* User/agent setup
* CRM & third-party integrations
* General VoIP / SIP troubleshooting
### ๐ฌ SMS, TCR & A2P 10DLC
I can also assist with business messaging workflows involving:
* **The Campaign Registry (TCR)**
* A2P 10DLC registration support
* Brand & campaign registration
* SMS/MMS business messaging setup
* Messaging campaign configuration
* Troubleshooting registration and messaging issues
* Opt-in / opt-out workflow considerations
* Business texting configuration
* Connecting messaging platforms with CRM and automation tools
### ๐ค AI & BUSINESS AUTOMATION
I help businesses eliminate repetitive manual tasks using:
* **n8n**
* Zapier
* Pipedream
* REST APIs
* Webhooks
* AI-powered workflows
* CRM automation
* Lead automation
* Customer inquiry automation
* Data synchronization
* Automated notifications
* AI integrations
* Custom business workflows
### ๐ป TECHNICAL SUPPORT
My technical support experience includes:
* SaaS application support
* Software troubleshooting
* Windows & desktop support
* Microsoft Azure
* SQL/database troubleshooting
* Website & web application troubleshooting
* User access & permissions
* Account configuration
* Network & connectivity troubleshooting
* Technical documentation
* Knowledge-base creation
### ๐ฏ WHY WORK WITH ME?
I don't just look for a quick workaround. I focus on **identifying the root cause and creating a reliable solution**.
Whether you need help with **RingCentral, QuickTalk, Ringover, TCR/A2P 10DLC, VoIP troubleshooting, business SMS, CRM integrations, or AI automation**, I can help you connect your systems and streamline your operations.
**Your technology should make your business easier โ not harder.**
๐ **Let's troubleshoot it. Let's fix it. Let's automate it.**
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