Hire the Best Logistics & Shipping Specialists
in the Dominican Republic

Operations & Property Management Specialist | Logistics Coordinator | VA I am an Industrial Engineer with 8+ years of experience in logistics, warehouse operations, dispatch coordination, property management support, and business administration. I help business owners, property managers, and logistics companies streamline operations, improve communication, and keep daily processes running efficiently. My experience includes supporting Airbnb and VRBO properties, coordinating maintenance requests, handling guest communications, managing shipping operations, dispatching drivers, tracking shipments, creating reports, and providing executive administrative support. Top Rated Plus freelancer with 2,300+ hours worked and a proven track record managing logistics operations, Airbnb/VRBO guest communications, shipping coordination, reporting, and administrative support. Services I Provide: ✔ Property Management Support (Airbnb, VRBO & Short-Term Rentals) -Guest communication and support -Maintenance coordination and follow-up -Vendor management -Escalation handling -Check-in and check-out coordination -Reservation and calendar management ✔ Logistics & Operations Coordination -Dispatch operations -Driver onboarding and support -Shipment tracking -UPS/FedEx coordination -Warehouse and inventory management -SOP creation and process improvement -Reporting and operational analysis ✔ Virtual & Executive Assistance -Email and calendar management -Customer support -Data entry and CRM updates -Research and reporting -Document management -Administrative support Why Clients Work With Me ✔ Detail-oriented and highly organized ✔ Strong communication skills ✔ Reliable and proactive ✔ Fast learner and problem solver ✔ Proven experience managing operations remotely

I’m a supply chain management professional with 4 years of experience in logistics, procurement, inventory optimization, and supplier relationship management. Seeking to leverage analytical skills and end-to-end supply chain knowledge to drive operational efficiency and cost reduction in a dynamic organization and more.

Gestiono lo que la mayoría de tiendas Shopify no puede controlar sola: +200 pedidos diarios, +1,000 mensajes de clientes, coordinación en tiempo real con transportadoras y resolución de disputas — todo en un solo flujo operativo, sin que nada se caiga. Si tu tienda está creciendo más rápido de lo que tu equipo puede manejar, ese caos operativo es exactamente mi especialidad. Tengo más de 5 años gestionando operaciones de e-commerce de alto volumen. En mi etapa más exigente, realicé sola el trabajo que normalmente requería un equipo de 4 a 5 personas: confirmación de pedidos, seguimiento multicanal (WhatsApp, Facebook, email, chat), gestión de novedades con mensajeros, resolución de reclamos y devoluciones, y reporte diario de métricas — todo cumpliendo las metas del día, sin excepción. En menos de 2 meses fui ascendida a encargada del área y capacité al nuevo personal. Lo que puedo hacer por tu tienda Shopify: ✅ Gestión operativa de pedidos de alto volumen (confirmación, seguimiento, coordinación logística) ✅ Soporte al cliente multicanal: recuperación de clientes, resolución de disputas, manejo de situaciones críticas ✅ Organización y optimización de catálogos de productos ✅ Creación de SOPs, sistemas de seguimiento y reportes diarios de operaciones ✅ Implementación de flujos de automatización para reducir trabajo manual (Make, Shopify Flow) ✅ Asistencia ejecutiva: gestión de correos, calendarios, Notion, Slack y comunicaciones internas Herramientas: Shopify Admin, Google Workspace, Canva, Make (en formación activa), CRMs de soporte multicanal. Trabajo en español e inglés. Mi zona horaria (UTC-4, cobertura EST) me permite responder en tiempo real durante el horario de negocio de EE.UU. y Latinoamérica. Si buscas a alguien que entienda el caos de una tienda en crecimiento, lo sistematice y lo ejecute con precisión — escríbeme.

I work in logistics, grounded in international business, where clarity and timing matter. I’ve coordinated shipments by land, sea, and air, stayed close to suppliers, and managed documentation that can’t afford mistakes or delays. I’m used to working under pressure and keeping things moving when plans shift. I bring structure, follow-through, and a steady presence to every process. What matters to me is that people can rely on the outcome, not just the plan.

Hello! Erickson Mateo here, your dedicated partner for all your digital marketing, paid traffic, and sales needs. With a proven track record of driving business growth and a passion for delivering exceptional results, I'm here to help you succeed in the competitive online landscape. - Skills Snapshot: Language Proficiency: Fluent in Spanish and proficient in English, ensuring seamless communication with diverse audiences. Tech Savvy: Master of office packages and Google Suite, equipped to streamline workflows and optimize efficiency. Customer Service Excellence: Adept at active listening and problem-solving, committed to delivering top-notch service that exceeds expectations. Sales Champion: Skilled in identifying pain points and crafting compelling solutions, driving conversions and revenue growth. Virtual Assistant Extraordinaire: Organized and proactive, I'll ensure smooth communication and coordination with clients and vendors. Soft Skills Mastery: A collaborative team player with strong communication and a hunger for continuous improvement. * Digital Marketing Expertise: Certified Digital Marketing Strategist: Trained by DigitalMarketer.com, ready to elevate your brand's online presence with strategic insights. Facebook Ads Specialist: Experienced in driving successful lead generation campaigns, leveraging Facebook's powerful platform to reach your target audience effectively. Social Media Maven: Proficient in community management and content creation, I'll help you engage your audience and build meaningful connections. * Professional Experience: Western Union: Excelled in providing stellar customer support, resolving issues, and ensuring smooth money transfers for clients. Knight Capital Funding: Led operations and underwriting teams, optimizing processes and driving results with tools like Excel and Salesforce. Oxygen Development: Successfully managed logistics operations, facilitating seamless communication and enhancing production efficiency. Sales Success Stories: Achieved exceptional results at leading companies like Comcast, AT&T, Spectrum, and Jostens, exceeding targets and driving revenue growth. Business Development Brilliance: Led successful outreach campaigns at KeyWave Digital, driving lead generation and fostering valuable client relationships. Facebook Ads Expertise: Generated high-quality leads through targeted campaigns, maximizing ROI and achieving remarkable results. - Why me? With a unique blend of technical expertise, customer-centric focus, and a results-driven approach, I'm your strategic partner for success in the digital realm. Whether you're looking to boost your online presence, drive sales, or streamline operations, I have the skills and experience to help you achieve your goals. Let's collaborate and take your business to new heights!

Hi! I’m Massiel, an experienced Operational Analyst with 4 years of expertise in logistics, data management, and administrative support. I specialize in providing virtual assistance, data entry, and operations optimization for businesses looking to streamline their processes. What I Offer: 🧑‍💻 Virtual Assistance: Efficiently manage your calendar, emails, and tasks, ensuring smooth communication and time management. I can help with customer support, scheduling meetings, and providing general administrative support. 🔢 Data Entry: Highly skilled in entering, organizing, and updating data accurately. Whether it’s maintaining databases, processing orders, or managing spreadsheets, I ensure error-free data management. ⚙️ Logistics Analysis: I bring a strategic mindset to logistics by evaluating supply chain processes, identifying inefficiencies, and providing actionable insights to optimize operations. My focus is on streamlining workflows, improving delivery timelines, and reducing costs while ensuring high standards of service and compliance. With a proactive attitude and a results-driven approach, I can help you focus on growing your business by providing reliable support in various administrative and data management tasks. I look forward to working with you and ensuring that your operational needs are met efficiently. Let’s connect! 🌟