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Hi there! I’m a certified IT Infrastructure and Cloud Specialist with 11+ years of experience managing and securing systems across industries like travel, finance, healthcare, and hospitality. I help businesses design, migrate, secure, and support their infrastructure across Microsoft 365, Azure, AWS, and Google Workspace — with a strong focus on email migrations, DNS, and secure cloud adoption. 🔧 Technologies & Platforms: Microsoft Ecosystem: Microsoft 365, Exchange, Active Directory, Azure Cloud Platforms: Azure, AWS, Google Workspace Networking & Security: Cisco Meraki, SonicWALL, Sophos XG Email & DNS: Google Workspace, Office 365, DNS (GoDaddy, Cloudflare, Microsoft) 💼 Services I Offer: Microsoft 365 & Google Workspace Setup, Migration, and Management Email Migrations (IMAP, Google to M365, GoDaddy to M365, Hybrid) Cloud Infrastructure Deployment (Azure & AWS) DNS & Email Deliverability Optimization (SPF, DKIM, DMARC) Firewall & Network Security Configuration Exchange & AD Administration, Intune & Device Compliance Remote Help Desk & Ongoing IT Support 🎓 Certifications: Microsoft 365 Certified: Administrator Expert Microsoft Azure Administrator Associate MCITP, MCTS Messaging, Endpoint, Teams, Identity, and Compliance Administrator Associate If you're looking for a reliable IT expert to streamline your systems, migrate with zero downtime, or support your infrastructure with clarity and precision — let's connect!

I help businesses simplify complex IT challenges by aligning technology with business outcomes. With 15+ years of hands-on infrastructure, cloud, virtualization, Windows Server, and endpoint management experience, I specialize in Microsoft 365, Azure, VMware, cloud migration, infrastructure modernization, and IT operations. 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 365/𝗜𝗻𝘁𝘂𝗻𝗲 & 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 ✅ Administration of Entra ID, Exchange Online, SharePoint, OneDrive, Teams ✅ Domain & DNS: SPF, DKIM, DMARC, MX, AWS SSO, IAM, EC2, S3, Lambda, VPC ✅ (Microsoft Entra ID/SSO, RBAC & PIM, ADFS, Azure SSO, MFA, SAML, OAuth, OpenID, AD, DFS, LDAP, PKI, SSL ✅ Security & Compliance: Defender for Endpoint & O365, DLP, Conditional Access, RBAC, SSPR, Sensitivity Labels, Azure Security Policies ✅ Tenant-to-tenant migrations: BitTitan, CodeTwo, MigrationWiz, SkyKick ✅ Hybrid Deployments: Exchange + Office 365, ADFS, Azure AD/Entra ID Connect ✅ Modern Workplace Management: Intune, Autopilot, Co-management, AVD, Windows 10/11, Windows 365/Cloud PC ✅Exchange → Microsoft 365 (on-prem, hybrid, or legacy Exchange) ✅Microsoft 365 Tenant-to-Tenant (cutover, staged, or cross-geo) ✅Google Workspace (G Suite) → M365 ✅IMAP / POP mailbox migrations to O365 ✅ RMM tools: Intune, Datto RMM, ConnectWise, NinjaOne, ManageEngine ✅ Endpoint management, application deployment & compliance 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆 & 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 ✅ Windows Server (2000–2025), STD, SBS & Essentials Deployment and Administration ✅ Active Directory (ADDS), DNS, DHCP, GPO, IIS, WSUS, NTFS, DFS, LDAP, PKI, DNS, GPO, DHCP, IIS, WSUS, SSL, Azure Virtual Machines, Azure Storage, Azure Functions, Virtual Networks, Azure WAF, P2S/S2S VPN, File Services Management ✅ Domain Controller (DC) Migration & Active Directory Modernization ✅ FSMO Role Transfer, AD Health Checks & Infrastructure Upgrades ✅ Hybrid Identity with Entra ID (Azure AD), Entra Domain Services & Azure AD Connect ✅ ADFS, Single Sign-On (SSO), Multi-Factor Authentication (MFA) & Identity Management ✅ Remote Desktop Services (RDS), RRAS & Secure VPN Deployment ✅ PPTP, L2TP/IPsec, SSTP & IKEv2 Remote Access Solutions ✅ Hyper-V Virtualization, Live Migration, NLB, CAU & Hyper-V Replica ✅ Windows Server Failover Clustering (WSFC), CSV & High Availability (HA) ✅ Disaster Recovery (DR), Business Continuity Planning (BCP) & DR Testing ✅ Azure Arc, Azure Site Recovery (ASR) & Hybrid Cloud Integration ✅ Windows Admin Center (WAC) & SCVMM Administration Additional experience includes Vmware vSphere, vSAN, Proxmox VE, Veeam backup solutions, Omnissa Horizon VDI and enterprise ITSM platforms including Manage-Engine and Web Help Desk. Why Clients Work With Me: • Strong blend of technical expertise and business strategy, ensuring solutions align with operational goals, budgets, security, and compliance requirements. • Extensive experience in deploying, modernize, troubleshooting complex Vmware, M365, Windows Server, Veeam and Azure environments. • Clear communication, detailed documentation, knowledge transfer, and a client-first approach throughout every engagement. ---------------- Certifications ---------------- ✅ MS - Server Virtualization with Hyper-V and System Center ✅ MCSE - Microsoft Certified Solution Expert ✅ Microsoft Certified Azure Administrator

As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.

Experienced System Administrator with comprehensive expertise in managing, maintaining, and optimizing complex IT infrastructures. Specialized in enterprise-level server administration, cloud computing, and implementing robust security solutions. Committed to delivering reliable, scalable, and cost-effective IT solutions that align with business objectives. --- CORE COMPETENCIES -- System Administration: - Windows Server Administration (2012/2016/2019/2022) - Linux Server Management (RHEL, CentOS, Ubuntu, Debian) - Active Directory, DNS, DHCP, Group Policy Management - User Account Management and Access Control - System Performance Tuning and Optimization -- Cloud Infrastructure: - Amazon Web Services (AWS) - EC2, S3, RDS, VPC, IAM - Microsoft Azure - VMs, Storage, Azure AD, Networking - Google Cloud Platform - Compute, Storage, Networking - Cloud Migration and Hybrid Cloud Implementation - Cost Optimization and Resource Management -- Virtualization & Containerization: - VMware vSphere, ESXi, vCenter - Microsoft Hyper-V - Docker and Kubernetes - Container Orchestration and Management - Virtual Machine Deployment and Maintenance -- Network Administration: - Network Configuration and Troubleshooting - Firewall Configuration and Management - VPN Setup and Administration - Load Balancing and High Availability - Network Security and Monitoring --- TECHNICAL EXPERTISE - Operating Systems: Windows Server, Linux (Multiple Distributions), Unix, macOS - Database Systems: MySQL, PostgreSQL, Microsoft SQL Server, MongoDB, MariaDB - Web Servers: Apache, Nginx, IIS, Tomcat, LiteSpeed - Monitoring Tools: Nagios, Zabbix, Prometheus, Grafana, DataDog, New Relic - Backup Solutions: Veeam, Acronis, Bacula, AWS Backup, Azure Backup - Automation Tools: Ansible, Terraform, PowerShell, Bash Scripting, Python - Security Tools: Firewall Management, SSL/TLS, VPN Technologies, Security Auditing - Collaboration: Microsoft Exchange, Office 365, Google Workspace --- SERVICES PROVIDED -- Infrastructure Setup & Configuration - Server deployment and initial configuration - Network architecture design and implementation - Storage solution setup (SAN/NAS/DAS) -- Maintenance & Support - 24/7 system monitoring and alerting - Regular maintenance and updates - Performance optimization and troubleshooting - Incident management and resolution -- Cloud Services - Cloud migration planning and execution - Multi-cloud environment management - Cloud cost optimization - Disaster recovery setup -- Security Implementation - Security assessment and hardening - Backup and recovery strategy - Compliance management - Access control and authentication -- Documentation & Reporting - System documentation and runbooks - Regular performance reports - Capacity planning reports - Incident and change management documentation --- PROJECT EXPERIENCE - Successfully managed IT infrastructure for organizations ranging from startups to enterprises - Implemented high-availability solutions achieving 99.9% uptime SLA - Executed seamless cloud migrations with zero data loss - Designed and deployed disaster recovery solutions - Automated routine tasks reducing manual intervention by 70% - Optimized infrastructure costs resulting in 30-40% reduction in IT expenses --- PROFESSIONAL APPROACH -- Planning & Analysis - Thorough assessment of current infrastructure - Identification of improvement opportunities - Strategic planning aligned with business goals -- Implementation - Methodical deployment following best practices - Minimal disruption to business operations - Comprehensive testing and validation -- Support & Optimization - Proactive monitoring and maintenance - Continuous improvement initiatives - Regular performance reviews and optimization --- CERTIFICATIONS & QUALIFICATIONS - Microsoft Certified: Azure Administrator Associate - AWS Certified Solutions Architect - CompTIA Server+ and Network+ - ITIL Foundation Certified - Red Hat Certified System Administrator (RHCSA) --- AVAILABILITY & TERMS -- Engagement Types: - Hourly consultations - Fixed-price projects - Monthly retainer agreements - Emergency support services -- Communication: - Daily status updates - Weekly progress reports - Available via Upwork messages, email, Slack - Video conferencing for meetings -- Working Hours: - Flexible schedule across time zones - Emergency support available 24/7 - Response time within 2-4 hours -- WHY WORK WITH ME: Proven Track Record: Extensive experience managing diverse IT environments Reliable & Responsive: Quick turnaround times and consistent communication Cost-Effective Solutions: Focus on ROI and operational efficiency Security-First Approach: Emphasis on data protection and compliance Documentation: Comprehensive documentation for all implementations Knowledge Transfer: Training and support for your team Contact me today to schedule a consultation and take the first step toward optimizing your IT infrastructure.

🚀 Senior IT Infrastructure & Cloud Architect | 19+ Yrs Exp | Microsoft 365 & Azure Expert | SQL Administrator | Cyber Security Expert | Email | DNS | Server Migration | Resume Writer Are you looking for a seasoned IT leader to seamlessly migrate your legacy systems to the cloud, optimize your infrastructure, or untangle a complex enterprise challenge? With over 19 years of hands-on IT experience, a Master’s degree in Computer Science, and a deep-rooted expertise across the Microsoft Ecosystem and Cloud Platforms, I provide the strategic guidance and technical execution that modern businesses need to thrive. I don't just manage IT; I align technology with your business goals to drive efficiency, ironclad security, and high availability. 🛠️ Core Expertise & How I Can Help You: 🔹 Cloud & Hybrid Migrations: Seamless end-to-end migrations for SharePoint, Exchange, and legacy on-premises systems to Azure (IaaS/SaaS) and Office 365. 🔹 Enterprise Systems Management: Deep expertise in Active Directory, Azure AD, SCCM, SCOM, and comprehensive governance strategies. 🔹 Virtualization & Datacenter Optimization: Advanced deployment and management using VMware and Hyper-V, alongside enterprise storage (SAN/NAS) configuration. 🔹 Business Continuity & High Availability: Ensuring zero downtime through SQL clustering, robust backup solutions, and proactive system monitoring. 🔹 Automation & L2/L3 Support: Streamlining operations via automation and resolving complex, large-scale enterprise technical issues swiftly. 💼 Why Work With Me? Proven Track Record: 19+ years of delivering innovative technological solutions to tough enterprise problems. • Take ownership of technical issues from investigation through resolution • Troubleshoot across cloud, endpoint, server, virtualization, and network layers • Focus on root-cause analysis rather than temporary fixes • Communicate professionally with end users, stakeholders, and technical teams • Maintain clear, audit-ready documentation • Identify recurring issues and automate remediation where possible • Work effectively across fast-paced, multi-client environments Whether you need a short-term architect for a critical migration or long-term infrastructure support, I am ready to bring immediate value to your project. Let’s connect to discuss how we can optimize your IT environment today!

I am a Top-Rated Plus Network and System Engineer with over 20 years of experience delivering secure, modern, and reliable IT solutions for global clients. I’ve completed 100+ successful projects on Upwork with a strong focus on Microsoft 365, Intune, Azure Virtual Desktop, Windows Servers, VMware, Cyber Security and enterprise infrastructure modernization. I work with MSPs to migrate, secure, and manage their Microsoft and hybrid environments, whether in the cloud, on-premises, or MSP-managed. My key areas of expertise include: Microsoft Intune & Endpoint Management: Device enrollment (Windows, iOS, Android), compliance and configuration policies, Conditional Access, Autopilot, and MAM for BYOD. Microsoft 365 & Exchange Online: Tenant setup, migration, hybrid Exchange, mail flow, and Teams/SharePoint/OneDrive configuration. Azure Virtual Desktop (AVD): Pooled/personal host pool setup, FSLogix profile containers, Azure AD Join, image management, and scaling optimization. Active Directory & Windows Server: Domain Services, Group Policy, DFS, replication, DHCP/DNS, and authentication. Networking & Security: Deployment and management of Cisco, Meraki, Sophos, SonicWall, and FortiGate firewalls. VMware & Hyper-V: Virtualization, HA/Cluster configuration, resource optimization, and backup strategy. MSP Tools & Operations: Experienced with Datto RMM, Axcient, ConnectWise, Kaseya, Continuum, and other managed services platforms. 🏆 Certifications & Qualifications Microsoft Certified Solutions Expert (MCSE) Microsoft Azure Administrator Cisco Certified Network Professional (CCNP) | CCNA | CCIP | CCVP VMware Certified Professional (VCP) StorageCraft Certified Engineer B-Tech in Computer Science