Hi there! With over 2,200 hours of experience and a proven track record of delivering high-quality work, I specialize in:
Data Entry & Research: Meticulously managing and organizing data while conducting thorough and accurate research.
Editing & Proofreading: Refining content for clarity, grammar, and tone to ensure professional results.
Spreadsheet Mastery: Expertise in Microsoft Excel and Google Sheets for data analysis, reporting, and automation.
Customer Service: Providing outstanding support with exceptional communication and problem-solving skills.
I am proficient in the Microsoft Office and Google Suite ecosystems, ensuring seamless collaboration and productivity. My dedication to precision, efficiency, and confidentiality allows me to consistently exceed client expectations.
Key Achievements
In my career on UpWork, I have successfully completed:
Over 2,200 hours of freelance work, earning consistent praise for accuracy and dependability.
Projects that involved organizing and managing large datasets with 99.9% accuracy.
Editing and proofreading tasks that resulted in polished, error-free content for a range of industries.
Whether you need detailed spreadsheets, insightful research, polished documents, or reliable virtual assistance, I am ready to help your business thrive.
Data Analysis
Google Ads
Data Entry
Microsoft Excel
Training Data
Research & Strategy
Content SEO
Google Docs
Microsoft Office
Editing & Proofreading
Copy Editing
Spreadsheet Software
Bayzid K.
Seattle, Washington
$10/hr
5.0
23 jobs
Hi there! I’m a reliable Customer Service Specialist and Virtual Assistant with hands-on experience, a business background, and strong computer skills—ready to support your team with accurate record-keeping, clear communication, and dependable remote work.
What I Can Help You With:
* Live chat and email support – fast, friendly, and professional responses that build trust with your customers
* Email and calendar management – keeping your schedule organized and inbox under control
* Administrative tasks – data entry, document formatting, research, and more
* CRM & tools – experienced with Gmail, Google Workspace, Microsoft Office, and others
Virtual Assistance
Data Entry
Company Research
Market Research
Administrative Support
Microsoft Excel
Google Sheets
Microsoft Word
Email Management
Customer Relationship Management
Mika R.
Spokane Valley, Washington
$25/hr
4.9
89 jobs
I clean up and organize messy data so businesses can trust their reporting and stop wasting time fixing it. That covers CRM records, content libraries, and the data behind AI tools.
Most of my work falls into three areas:
CRM cleanup (HubSpot & Salesforce) — removing duplicates, standardizing fields, filling in missing data, and setting up custom properties that stay consistent.
Content tagging & classification — tagging and categorizing large content libraries accurately, with careful QA.
AI data quality — reviewing AI-generated outputs, building structured data catalogs, and catching errors before they spread.
I spent 3+ years in B2B operations (sales, marketing, then product) before going freelance, so I know how teams actually use their data. I use AI to move faster, but I check and verify everything myself.
A few recent projects:
• 700+ hour Salesforce contact cleanup and standardization
• HubSpot property structuring, cleanup, and enrichment
• Large-scale content tagging for a live-commerce marketplace
• AI-output review and structured data cataloging for a SaaS platform
If your data's a mess, message me about what you're dealing with and I'll tell you how I'd fix it.
CRM Software
HubSpot
Salesforce CRM
Data Cleaning
Data Management
Database Management
Data Annotation
Data Labeling
Content Moderation
Data Quality Assessment
Lead Generation
List Building
Company Research
Online Research
ZoomInfo Technologies Inc.
Google Sheets
Google Workspace
Accuracy Verification
Data Entry
AI Fact-Checking
Dr. Michele P.
Washougal, Washington
$80/hr
4.8
270 jobs
As a top-rated plus contractor here on Upwork, a member since 2012, I bring dedicated excellence to every single client project. Whether editing complex material, designing courses for tricky audiences or platforms, managing a mountain of data, or any other communication challenge, I am here to help. I help individuals, researchers, organizations, and professional training teams transform complex information into clear, credible content and impactful learning. With a PhD from UW and a BA from UC Berkeley, I offer the credibility of top-tier education. I also bring 15+ years of editing and design experience, and a proven record of delivering excellence. I have the utmost respect for intellectual property and will always hold your work in the highest confidence.
What I do best:
• Academic editing (APA/Chicago) – dissertations, theses, journal submissions; structure, argument clarity, compliance with all expectations of the genre to enhance publication acceptance
• Copy editing – grammar, phrasing, and flow for all sorts of projects; apply linguistic strategies for impact, clarity, and flow.
• Nonfiction writing – technical, business, analytical, SEO--whatever your writing needs are, I draw from expertise in persuasion and argumentation
• Instructional design – needs analysis, assessment strategy, accessibility-first design. All formats, also microlearning, all audiences, all topics.
• Qualitative & Quantitative research support – from design to analysis to writing up the research report, I bring strong research rigor and the highest research standards to ensure your methods are solid, results actually answer your questions, and the project is presented in the clearest way possible for your intended audience.
How clients benefit:
• Publication-ready content and courses that achieve desired results
• Transparent sourcing and rigorous fact-checking
• Learning solutions that reduce cognitive load and improve outcomes
• Clear communication and guaranteed on-time delivery
Selected Project Highlights
Grant Editor: Edited successfully funded grant applications for team of Harvard medical researchers for 10 years. Resulted in continued research funding.
UN Editor: Edited nonfiction works of political importance in South Sudan, Africa and documents pertaining to the UN Sustainable Development Goals on behalf of African contributors.
National Certification Program (Finance): Designed IACET-accredited curriculum and assessments later adopted by The American College of Financial Services.
University-Level Editing: Guided 100+ graduate and faculty researchers from draft to journal submission with clear structure, methodological precision, and APA/Chicago compliance.
Website Rewrites: Rewrote and optimized SEO content for a treatment center, integrating E‑E‑A‑T and PubMed-sourced references to boost ranking and authority.
Education & Credentials
PhD in Communication — University of Washington (Top 20, Media Studies, Environmental & Political Communication)
Dissertation: Conservative reflections in An Inconvenient Truth
MA in Linguistics & Teaching — Portland State University
BA in English — University of California, Berkeley (Top 20)
MENSA member
Publications:
Lifestyle magazine features on plant-based diet (Quepolandia, 2024–2025).
Whacked Out. Understanding why, achieving wellness (Amazon Publishing, 2020).
Peer‑reviewed: Journal of Integrative Environmental Sciences; Pragmatics of Computer-Mediated Communication.
Research Methods
Business Writing
English
Instructional Design
Qualitative Research
Speech Writing
Microsoft Word
Academic Writing
Linguistics
Hiqmot I.
Federal Way, Washington
$10/hr
5.0
16 jobs
I am a proficient Data Entry Specialist, Lead Generation Expert, Data Miner, and Virtual Assistant with over 10 years of experience supporting businesses with accurate data, quality leads, and reliable administrative support. I help startups, agencies, and established companies stay organized, make informed decisions, and save valuable time.
I specialize in accurate data entry, data cleaning, formatting, validation, and database management using tools such as Excel, Google Sheets, CSV files, and CRM systems. I ensure all data is well-structured, error-free, and easy to use. I also provide targeted B2B and B2C lead generation, including LinkedIn research, prospect list building, email finding and verification, and detailed contact research based on your specific criteria.
In addition, I am highly skilled in data mining and web research, extracting valuable information from large datasets, conducting market and competitor research, and compiling actionable insights that support business growth. As a dependable Virtual Assistant, I handle administrative tasks such as email management, calendar scheduling, online research, file organization, documentation, and ongoing remote support to keep your operations running smoothly.
Clients choose me for my high accuracy, strong attention to detail, fast turnaround time, clear communication, and respect for confidentiality. I understand that poor data can cost businesses money, so I focus on delivering precise, consistent, and professional results on every project.
If you are looking for a reliable freelancer who values your time, your budget, and your data, send me a message today. I am available to start immediately and happy to discuss your project requirements.
Data Entry
Copy & Paste
Data Extraction
Virtual Assistance
Editing & Proofreading
Data Migration
Market Research
Lead Generation
Typing
Administrative Support
Communications
Accuracy Verification
Ruth M.
Kent, Washington
$30/hr
5.0
7 jobs
High Quality Legal Solutions for Businesses & Professionals
I provide comprehensive legal support and strategic documentation services for businesses and individuals worldwide. With an emphasis on precision, clarity, and professional integrity, I help clients navigate complex legal landscapes, from drafting airtight contracts to managing sensitive dispute resolutions.
My Core Expertise Includes:
Contract Lifecycle Management: Drafting, reviewing, and negotiating NDAs, Service Agreements, Employment Contracts, and Commercial Leases.
Business & Corporate Documentation: Crafting professional engagement letters, compliance documents, and operational policies.
Dispute & Claim Support: Drafting demand letters, managing breach of contract claims, and coordinating consumer dispute responses (e.g., airline and service industry disputes).
Professional Communication: Elevating client relations through empathetic, high-stakes correspondence and strategic follow-ups.
Why Work With Me?
Global Versatility: Experienced in handling cross-jurisdictional matters (US, UK, and Australian standards).
Client-Centric Approach: I prioritize professional, humble, and clear communication to ensure all parties are aligned.
Reliability: I manage large-scale academic and professional review projects with strict adherence to deadlines and quality standards.
Whether you are a startup needing foundational legal templates or an established firm requiring overflow support, I deliver work that protects your interests and upholds your professional reputation. Let’s discuss how I can support your next project.
Contract
Contract Drafting
Legal Agreement
Contract Law
Legal
Immigration
Immigration Document Translation
Immigration Law
Tax Theory
Tax Law
Legal Drafting
Legal Research
Employment Dispute
Compliance
Administrative Law
Data Breach Mitigation
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Kinetic Investments
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Summa Linguae
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