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Working on ZOHO CRM and CRM-based application implementation, recently completed three complex applications.
Core expertise:
1. Working with client and accept the challenge to deliver quality solution
2. Work with team member and guide them to right direction
3. Quality solution for complex issues
4. CRM based application development
Career Summary: Senior Software Developer with 24 years of experience in high availability platform in Telecom domain. Strong ability to work on Operating System, Database and Telco Application Development in C, C++ on Unix/Linux Platform.
Strong knowledge of Object-Oriented Software Engineering Methodologies with experience in executing from Requirements, Design, Development, Peer Review, Configuration Management and Testing to Post-Deployment Maintenance phase.
Technical Skills
Languages: C++, C, XML,DBMS, SQL Server, Tcl/Tk, Shell, Python
Web Technologies: JSP, HTML/CSS, Javascript, Ajax
Databases: MySql, Oracle TimesTen 6.0/7.0, PostgreSQL
Tools/Applications: Eclipse, Putty, WinSCP, mdb, gdb, ClearCase, GIT, CVS, IPFilter, SSH Tunnel, VPN
Operating Systems: Windows, Unix (Solaris), Linux (Ubuntu, RedHat, Debian), Chorus ( First Object Oriented OS and most part written in C++ )
Development Methodologies: Agile/Scrum, SDLC
Cloud Platform: VICI, OpenStack
Device Driver: SCSI Device Driver, SCSI Mirror Device Driver
File System: SXFS (Non corruptible FS)
Senior software consultant
HP Enterprise Aug-2015-Oct-2015
HSS product feature development:
Contractor for Hewlett-Packard Development Company. Became familiar 3GPP telecom standards for Home Subscriber Server. Reviewed and commented on Feature Requirement Specifications for new Diameter interface feature that would allow for authentication and authorization of telecom clients in a roaming architecture. Worked on STa feature on STR/ASR/RAR command and Watcher module in C++ according to telecom RFC standards. Tortoise SVN source control software and Eclipse IDE were used. Wireshark network analyzer used for debugging and testing.
Language : C++
Tools : SIMULAP, Jmeter
Protocol : Diameter
Traffic and network analyzer : Wireshark
Operating System : Tandem NSK OS
Interface : STa, SWx
Senior Software Engineer as Area Prime
HCL and Alcatel Lucent, ALU Plano, TX Aug-2014-July-2015
Transitioned to HCL in August 2014, onsite at ALU, Plano-TX, ensuring aggressive KT
(knowledge transfer) goals are met while still providing all deliverables to customer. Selected to perform remote training by webinars and conference calls.
Working as area prime and coordinating field issue with team, providing fixes for critical lab and client issue.
Language used C, C++, shell scripting
Senior Software Staff.
Alcatel-Lucent. Plano,TX 2006-2014
Area prime for DB and performance group in NGN platform to implement feature for WCS_5060.
Drove individuals to continuously improve to deliver quality software.
Analyzed issues, coordinated with team, resolved critical issues in timely manner.
Analyzed multiple releases database and provided database migration and platform upgrade tools.
InServiceUpgrade module implementation
Platform upgrade module: Used two partition table to keep active and inactive OS and switch to new partition table during upgrade.
Participated in initial Operating System (Linux and Solaris) upgrade strategy and implementation.
Resolved internal and external clients on critical issues in timely and in efficient manner.
Worked on performance monitoring software module.
Worked on billing software modules.
Were managing all aspects of TimesTen (Oracle) database, including architecting database for application module and reviewing application implementation.
Extensive experience in developing Distributed and Multi-threaded applications using Database applications (Oracle/TimeTen) with C++
Language used C, C++, shell scripting
Senior Software Engineer
Alcatel, Plano, TX 1998-2005
Led high available system framework team for Alcatel CrossConnect products.
System Initialization Module
Configure Solaris Disk Suite
System Installation and Upgrade Module
SXFS (Non corruptible FS), SCSI driver enhancement, System Initialization Software,OS specific device driver and utilities.
Collaborating & coordinating with Technical and QA Leads to ensure requirements are addressed in Technical Design and Development (i.e. traceability) and Alternative Design strategy for delivering Value Added solutions.
Zoho Creator
Odoo
Java
Database Design
MySQL
Database Administration
Ecommerce Website Development
Linux System Administration
Zoho CRM
Zoho Platform
WebGL
Zoho Books
API
API Development
Web Development
Ammar K.
Houston, Texas
$45/hr
5.0
225 jobs
๐ Top-Rated Plus WordPress Developer | Shopify | Webflow | Squarespace | WooCommerce | GoHighLevel | Wix Studio | HubSpot HuBL | Figma
๐ Top 1% of Talent on Upwork
โ 10+ Years Experience
๐ฏ 100% Client Satisfaction
I'm a Texas-based Full Stack Web Developer with 10 plus years of experience building websites that look great, load fast, and actually bring in business. I work across all the major CMS platforms and I handle everything myself, from the first design to the final launch.
Most clients come to me because they need someone who gets things done without hand-holding. I communicate clearly, hit deadlines, and keep you in the loop at every stage.
Here is what I do:
WordPress: Custom themes, Elementor, Divi, Gutenberg, Oxygen Builder, ACF, WPBakery. Full plugin setup including Gravity Forms, WPForms, WPML, Yoast SEO, WP Rocket, and LiteSpeed Cache.
Shopify: Store setup, theme customization, Liquid development, app integrations, and payment gateway configuration.
WooCommerce: Full e-commerce builds, product setup, checkout customization, and payment integrations.
Webflow and Squarespace: Clean, responsive sites with easy-to-manage CMS setups that clients can update themselves.
GoHighLevel: Marketing automation, CRM workflows, funnels, and landing pages.
HubSpot: CMS development using HubL and HubDB for websites that connect with your marketing and sales stack.
UI/UX Design: Figma designs built around user experience and conversion, not just aesthetics.
Landing Pages: Leadpages, Unbounce, Instapage, ClickFunnels, and fully custom builds.
I also handle site speed optimization, SEO, migrations, bug fixes, security, SSL setup, and ongoing maintenance.
If you have a project in mind, send me a message. I'll give you a straight answer on what it takes and how long it will take.
WordPress Developer, WordPress Expert, WordPress Designer, Elementor Developer, Divi Developer, Full Stack Developer, Front End Developer, Web Developer, WordPress Customization, Elementor Customization, Elementor Website Builder, Website Speed Optimization, eCommerce Developer, WooCommerce Expert, WooCommerce Store Developer, SEO Specialist, Web Hosting Migration, WordPress Migration, Elementor Migration, Website Maintenance, Bug Fixing Expert, Elementor Pro Developer, Gutenberg Developer, Divi Theme Developer, WooCommerce Dropshipping Expert, WordPress Speed Optimization, WordPress SEO, Website Redesign Expert, Web Designer, Website Developer, UI/UX Designer, WordPress SEO Optimization, Technical SEO, Figma to WordPress, PSD to WordPress, Webflow to WordPress Migration, Custom Website Design, Mobile Website Development, WordPress Plugin Development, WooCommerce Store Setup, Payment Gateway Integration, Secure Data Migration, WordPress Security Specialist, SSL Certificate Installation, Responsive Landing Page Design, Lead Generation Websites, Squarespace SEO, WordPress Responsive Design, Shopify Developer, Shopify Theme Customization, Shopify Store Setup, Shopify Speed Optimization, Shopify Migration, Shopify Dropshipping Expert, Shopify SEO Specialist, Shopify Liquid Developer, Shopify App Integration, Shopify Payment Gateway Integration, Shopify Product Page Design, Shopify UX/UI Design, Shopify Landing Page Expert, Shopify Bug Fixing, Shopify Responsive Design, Squarespace Developer, Squarespace Designer, Squarespace SEO Specialist, Squarespace Template Customization, Squarespace Store Setup, Squarespace Migration, Squarespace Landing Page Designer, Squarespace Website Optimization, Squarespace Bug Fixing, Squarespace Responsive Design, Squarespace E-commerce Expert, Squarespace Content Management, Wix
WordPress
Shopify
WordPress e-Commerce
HubSpot
WordPress Website Design
Ecommerce Website
Elementor
CMS Development
Website Optimization
WordPress Plugin
Squarespace
WooCommerce
Landing Page
Landing Page Design
Figma
Ab S.
Houston, Texas
$60/hr
5.0
6 jobs
Iโm a Five9 Certified CCaaS engineer with 10+ years of handsโon experience designing, implementing, and optimizing contact centers across voice, digital channels, outbound dialer, and Salesforce/CRM integrations. I help organizations fix broken customer journeys, stabilize their Five9 environment, and turn complex routing and automation into clear, measurable results.
Iโve delivered 100+ projects across industries including healthcare, SaaS/tech, retail/ecommerce, BPO/call centers, and utilities covering IVR/IVA, digital engagement, outbound campaigns, and backend integrations. Whether youโre launching Five9 for the first time or trying to untangle an existing deployment, I focus on practical, lowโrisk changes that improve customer experience and agent productivity.
What I can help you with:
Five9 IVR / IVA design and optimization
Callโflow design, Studio scripting, prompts, containment strategies
Reducing transfers, abandons, and average handle time
Digital channels & omnichannel experience
Chat, SMS, email and other digital engagement channels
Consistent routing and reporting across voice and digital
Outbound dialer & campaign optimization
Predictive / power dialer tuning, list strategies, AMD settings
Complianceโminded campaign design and performance reporting
Salesforce / CRM integrations
CTI, screenโpops, clickโtoโdial, activity logging
Workflow and data design between Five9 and CRM
WFA (Workflow Automation)
Automating repetitive tasks, triggers, and backโoffice handoffs
Eventโdriven workflows that reduce manual work and errors
How I work:
Clear discovery up front so we both agree on scope and outcomes
Concise documentation (configs, flows, and changes) so your team can maintain the environment
Focus on stability and business impact, not just turning on features
If youโre struggling with IVR complexity, digital channels that donโt behave as expected, dialer performance, or CRM integration gaps, I can help you quickly assess the current state and implement targeted fixes.
Send me a brief description of your Five9 environment and what youโre trying to achieve, and Iโll let you know the best next steps and whether Iโm a good fit
VoIP
Five9
Microsoft Teams
Talkdesk
Cisco
Python
HTML
WebRTC
OpenSIPS
Twilio API
API
REST API
Trans Continental Technologies Predictive Dialer
Temidayo O.
Richmond, Texas
$80/hr
5.0
33 jobs
My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate.
I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients.
I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information.
I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me.
The following are my experience with Microsoft Office 365 but not limited to them:
โข Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory
โข Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA
โข Installation and Activation of Office Applications O365 channels and Patching deployment
โข Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification
โข Experience in handling migration issues from on-premises to cloud
โข Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance
โข Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment
โข Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.
โข Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts
โข Exchange Online, Azure Active Directory, Azure AD synchronization
โข Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell.
โข Managing Identities in Microsoft Azure Active Directory
โข Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery.
โข Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup)
โข Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework
โข Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets
โข Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment
โข Configure and implement large scale Active Directory environment
โขGood understanding and work experience with various mobility solutions
โขTroubleshooting skills on Outlook 2013 and 2016
โขGood knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration
โขEvaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users
โขExperience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365.
โขTroubleshooting experience on Outlook and Office
โข Excellent customer service skills.
โข Microsoft Office 365 Deployment and Administration
โข Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration
โข Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.
โข Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery
โข Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup)
โข Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
Phone Support
Email Support
Ticketing System
Office 365
Microsoft Outlook
End User Technical Support
Technical Support
Microsoft Active Directory
Customer Service
Microsoft Teams
Microsoft Exchange Online
Customer Support
Email Communication
Troubleshooting
Administrative Support
Rida K.
Prosper, Texas
$25/hr
5.0
5 jobs
If your brand needs AI-powered videos, polished editing, and high-impact visual design in one place, you are in the right profile.
I help brands, founders, creators, ecommerce businesses, and B2B/B2C companies produce AI-assisted videos, edited short-form content, AI-generated images, and graphic design assets that look professional, feel on-brand, and are ready to publish.
I do not just generate visuals and hand over raw output. I take ideas, scripts, references, footage, or rough concepts and turn them into finished creative that can be used across TikTok, Instagram Reels, YouTube Shorts, paid ads, ecommerce campaigns, thumbnails, presentations, and social media content.
What I can help with:
AI Video Creation & Editing
AI-generated videos for ads, product promos, brand campaigns, storytelling, UGC-style content, cinematic concepts, and social media campaigns
Short-form video editing for Reels, TikTok, Shorts, Facebook, Instagram, and YouTube
Talking-head edits, captions, hooks, pacing, jump cuts, sound cleanup, and visual rhythm
Motion graphics, kinetic typography, animated text, lower thirds, and branded video elements
Video resizing, repurposing, and platform-ready exports
AI Image Generation & Visual Production
AI-generated images for campaigns, product concepts, ecommerce visuals, ad creatives, thumbnails, and branded content
Midjourney-style visuals, realistic product scenes, lifestyle concepts, campaign imagery, and creative direction
Image cleanup, Photoshop refinement, background removal, enhancement, and final design polishing
AI visuals that are not just โgenerated,โ but actually usable, clean, and brand-ready
Graphic Design & Creative Assets
Social media graphics, carousel posts, ad creatives, thumbnails, banners, and campaign visuals
Brand visuals, typography systems, color consistency, layout design, and creative direction
Pitch decks, presentation visuals, PDFs, lead magnets, flyers, brochures, and marketing collateral
Print-ready and digital-ready files with clean export settings
Social-Ready & Ad-Ready Content Systems
Once the core creative is built, I can also help turn it into content batches, ad variations, UGC-style video sets, thumbnail packs, and platform-specific assets for Meta, TikTok, Instagram, LinkedIn, YouTube, Shopify, and Amazon campaigns.
Tools I work with include:
Adobe Premiere Pro, After Effects, Photoshop, Illustrator, InDesign, Figma, Canva Pro, CapCut, DaVinci Resolve, Final Cut Pro, Runway, Sora, Kling AI, Pika Labs, Midjourney, ElevenLabs, Claude, Manus, and other modern AI creative tools depending on the project.
My approach is simple: create visuals that are fast, clean, modern, and useful.
You get:
Clear communication
Creative ideas that match your brand
AI workflows with human creative judgment
Professional editing and design polish
Assets built for real platforms, not just portfolio screenshots
Reliable delivery and revision handling
If you already have raw footage, a script, product photos, references, or even just a rough idea, send it over. I can help turn it into polished video, AI visuals, and graphic assets that are ready to publish, promote, and scale.
AI Image Generation
AI Video Generation
Video Editing
Graphic Design
UGC
Social Media Video
Video Ad
Motion Graphics
Midjourney AI
Runway
Canva
Real Estate Video
CapCut
Social Media Graphic
YouTube Shorts
TikTok Video
Instagram Reels
Generative AI
Prompt Engineering
Branding & Marketing
Kalyani K.
McKinney, Texas
$25/hr
5.0
1 jobs
I run Pragmatto Solutions, a small technology services firm providing data operations and software support. I help clients with Python scripting, data processing, Excel work, manual QA testing, and basic automation tasks.
We are comfortable working on tasks such as data cleaning, file formatting, writing automation scripts, script fixes, report preparation, bug reporting, validation, QA testing and process support. I focus on clear communication, careful execution, and timely delivery.
Our strengths include:
โข Python scripting and debugging
โข Excel, CSV, and data entry/data cleanup tasks
โข Manual testing and issue documentation
โข Mobile app testing
โข Web development and website maintenance
โข Automation and repetitive task support
โข Salesforce admin and/or dev activities
I am best suited for clients who need a dependable freelancer for small to medium tasks that require attention to detail and consistent follow-through.
I am committed to understanding requirements clearly, delivering quality work, and building long-term professional relationships.
SQL Programming
Python
Data Analytics & Visualization Software
Data Entry
Data Extraction
Data Cleaning
Data Collection
Transaction Data Entry
Bug Fix
Manual Testing
Mobile App Testing
Scripts & Utilities
Test Automation
Medical Billing & Coding
Medical Records
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