Hire the Best Social Media Account Setup Freelancers in Pennsylvania

👨‍💻 Part of Upwork's 'Expert Vetted' program, made up of the top 1% of freelancers on the platform. 👨‍💻 One of a select few freelancers featured in Upwork's media and marketing opportunities as a Top Freelancer of the platform. I increase businesses' bottom line through marketing strategy, data analysis, media buying, and conversion rate optimization. I have 8+ years of experience in marketing and advertising, during which I have managed over $10 million in ad spend as well as had the opportunity to work with brands such as Toyota, Quest Nutrition, Karesal, RID, Salt Life, Thinknum, Focus NYC, Swoosh Finance, Pay Advantage, and many more. What sets me apart from other marketers and media buyers is that I’m able to cut through the data and noise to identify what really matters to your business's bottom line. The thing is… Anyone can pay to get traffic to their website, but if you don’t understand the true psychology of your target market or organize your business in the right way to be the most profitable and able to compete, then things are just not going to pan out. That’s why, rather than just setting up ads and managing your advertising, I focus on the larger picture of the business. I do this by gaining a deep understanding of your business and target market, then binding them together with marketing strategy. This means not only optimizing ads, but also structuring your sales process with the right products and offers as well as understanding your target market psychology to identify the right marketing angles and product positioning that will help most effectively engage, influence, and persuade people to understand why your product or solution is their best option. Now, this is not for everyone, generally, you’ll want to have an established business and proof of concept. Where I come in is refining your marketing strategy and helping you grow and/or become more profitable by finding the meeting point of the maximum value for both your business and your customers. If you’re looking for someone with a proven track record, who truly understands not just advertising but also marketing psychology to help get your brand and offers on point, let’s have a talk and see if we are a good fit. And if we’re not, you’ll still leave with plenty of actionable insights and marketing ideas you can start implementing in your business today.

🚀 Top-Rated Plus Virtual Assistant | Customer Support | IT Support Specialist | 7+ Years Experience 🏆 Top-Rated Plus Freelancer ⭐ 3,000+ Successful Upwork Hours 💼 7+ Years Supporting Businesses & Startups 🎓 MSc in IT Project Management | BSc (Hons) in IT – Teesside University, UK 👋 Hi, I’m Mo — Your Reliable Partner for Virtual Assistance, Customer Success & IT Support Are you spending too much time managing daily operations, handling customer requests, or troubleshooting technical issues? I help businesses save time, improve customer satisfaction, and keep their technology running smoothly by providing professional virtual assistance, customer support, and IT solutions tailored to their needs. With over 7 years of experience supporting companies, customers, and technical environments, I bring a unique combination of administrative skills, customer service expertise, and IT knowledge to help your business operate more efficiently. Whether you need someone to manage your inbox, support your customers, organize workflows, or resolve technical problems — I’m here to help. 🔥 How I Can Help Your Business 📝 Virtual Assistant & Administrative Support ✅ Email & Calendar Management • Organize inboxes, prioritize important messages, schedule meetings, and manage daily communications. ✅ Data Entry & Documentation • Accurate data management for CRMs, spreadsheets, databases, and business records. ✅ Research & Reporting • Conduct online research, prepare reports, create documentation, and organize business information. ✅ Project & Task Coordination • Track deadlines, manage workflows, update project boards, and keep teams aligned. ✅ Social Media Assistance • Schedule posts, monitor engagement, respond to messages, and support your online presence. 🤝 Customer Support & Customer Success I help businesses deliver exceptional customer experiences through professional and responsive support. ✅ Email, Chat & Phone Support • Handle customer questions, troubleshoot issues, and provide timely solutions. ✅ Help Desk & Ticket Management • Experienced with platforms like: • Zendesk • Freshdesk • Salesforce • HubSpot ✅ Customer Onboarding • Guide new customers through setup, product usage, and troubleshooting. ✅ Order Management • Support order processing, returns, refunds, subscriptions, and customer requests. ✅ Quality Assurance Support • Review customer interactions, identify improvements, and help maintain service quality. 💻 IT Support & Technical Assistance With an IT background, I can help resolve technical challenges quickly and professionally. ✅ Remote Technical Support • Troubleshoot software, hardware, network, and user issues remotely. ✅ Microsoft 365 & Google Workspace Support • User setup, account management, permissions, and troubleshooting. ✅ System Setup & Configuration • Assist with devices, applications, software installation, and updates. ✅ Remote Support Tools Experienced with: • TeamViewer • AnyDesk • RemotePC • NinjaOne • Remote management platforms ✅ Cloud & File Management • Support Google Drive, OneDrive, Dropbox, and cloud-based applications. 🛠️ Tools & Platforms I Work With Communication & Collaboration • Microsoft Teams • Slack • Zoom • Google Meet Productivity & Project Management • Microsoft Office 365 • Google Workspace • Trello • Asana • Notion Customer Support • Zendesk • Freshdesk • Salesforce • HubSpot IT & Remote Support • TeamViewer • AnyDesk • RemotePC • Google Admin Console • Microsoft Admin Center ⭐ Why Clients Choose Me ✅ Reliable & Professional I treat your business like my own and provide dependable support you can count on. ✅ Fast Problem Solver I combine customer service skills with technical knowledge to resolve issues efficiently. ✅ Excellent Communication Clear, professional communication with regular updates and transparency. ✅ Quick Learner I quickly adapt to your tools, workflows, and business processes. ✅ Business-Focused Mindset My goal is not just to complete tasks — it’s to help improve your operations and customer experience. 🚀 Let’s Make Your Business More Efficient If you need a dependable Virtual Assistant, Customer Support Specialist, or IT Support Partner who can handle tasks professionally and proactively, I’d love to help. 📩 Please send me a message and let’s discuss how I can support your business goals.

I have roughly 10 years of experience in Administrative assistance, Customer Service, and data entry. I have joined UpWork to expand my career as a Freelancer Qualities: Self-Starter, Disciplined, Organized, Hard Working and Quick response time. I have great phone skills and work well under pressure. I am a quick learner and up for any task that's presented. Administrative Duties Include: • Answering Emails / Filing / CRM upkeep / Data Entry • Scheduling meetings / Calendar Management / Event Planning

Experience in social media marketing such as content creation-graphic and copy, running paid ads, tracking analytics, and engaging with target audience. Also have experience with web design and blog writing.