I don't treat myself as just a contractor completing a checklist. When I'm in your product and I notice something that could be better — a confusing flow, a missed edge case, a process quietly costing your team time — I say something. I've had clients tell me I saved them from launching something that would have damaged their reputation. That's the part of this work I care about most
With 20+ years in tech including 10+ years as a remote QA specialist and project manager for US and Australian web development agencies — I've tested and shipped eCommerce platforms, SaaS products, CRMs, mobile apps, and custom web applications. I've worked with brands and international e-commerce brands. My platform expertise spans Shopify, Magento, BigCommerce, WooCommerce, Drupal, and Wix
But that's not where my story starts.
I began my tech career in 1996 as the sole IT person at a manufacturing company — no training, no manual, no team. Just me and a business that needed systems to run. I designed and maintained enterprise systems across sales, inventory, accounting, manufacturing, and logistics for 18 years across multiple branches. That experience permanently changed how I see software. I don't just check if a button works. I think about the business logic behind it, the edge cases no one thought to write down, and the real person using it under pressure on a difficult day.
On the project management side, I've grown and led a 16-person distributed QA and delivery team handling 10+ concurrent web development projects. I write tickets developers actually act on, run sprint reviews that move things forward, and translate technical issues into clear language for clients. I know when to escalate, when to absorb, and how to keep a project on track when things get complicated.
I'm based in the Philippines (available US and AU timezones), open to full-time and part-time engagements, and I take long-term partnerships seriously.
If you need someone who catches what others miss and genuinely cares whether your product succeeds — let's talk.
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QA COVERAGE
Manual & regression testing · Functional & usability testing · Edge case & boundary analysis · End-to-end flow testing · Cross-browser & device testing · Bug reporting with steps, video & severity · UAT facilitation · Requirements → test scenarios
PROJECT MANAGEMENT
Sprint planning & reviews · Ticket writing & backlog management · Team & client communication · Stakeholder reporting · SOP creation · Risk identification · Deadline & scope management
PLATFORMS & TOOLS
Shopify · Magento · BigCommerce · WooCommerce · Drupal · Wix · WordPress · Jira · ClickUp · Asana · Trello · Basecamp · BrowserStack · Google Workspace · Slack
Functional Testing
Usability Testing
Regression Testing
API Testing
Manual Testing
Test Plan
Software Testing
QA Engineering
Requirement Analysis
Business Analysis
Software QA
Website Audit
Project Management
IT Project Management
Dev & IT Project Management
M. Ammar A.
Karachi, Pakistan
$18/hr
5.0
101 jobs
I have 14+ years of hands-on experience as an ISO Consultant, Lead Auditor, Lean Six Sigma Black Belt, Quality & Compliance Professional, Audit & Management Systems Consultant, and SAP S/4HANA QM Consultant across manufacturing, automotive, packaging, food, petrochemical, healthcare, medical devices, SaaS, software, and IT.
I help organizations build, implement, audit, improve, and maintain audit-ready ISO Management Systems, regulatory compliance programs, QMS, ISMS, food safety systems, privacy frameworks, and operational documentation.
📌 My Services
𝐈𝐒𝐎 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧, 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧
𝐈𝐒𝐎 𝟗𝟎𝟎𝟏 : 𝟐𝟎𝟏𝟓 (𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧 𝟐𝟎𝟐𝟔)
Gap Analysis & Readiness Assessments
Policies, Procedures, SOPs & Work Instructions
Quality Manuals & Management System Documentation
Risk Registers, Risk Assessments & Treatment Plans
Internal Audits, Checklists & Audit Reports
CAPA, RCA & Nonconformance Management
Management Review Documentation
Process Mapping & Process Optimization
Document & Record Control
Certification & Surveillance Audit Preparation
Integrated QMS, ISMS, EMS, OHSMS & FSMS
𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲, 𝐏𝐫𝐢𝐯𝐚𝐜𝐲 & 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞
ISO/IEC 27001:2022
SOC 2 & CMMC
GDPR, CCPA & CPRA
Secure SDLC & Privacy-by-Design
Information Security Risk Management
ISO/IEC 42001 AI Management Systems
𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐃𝐞𝐯𝐢𝐜𝐞 & 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞
ISO 13485:2016 Implementation & Certification Readiness
MDSAP-Aligned QMS Readiness
Software as a Medical Device – SaMD
ISO 14971 Risk Management
Medical Device QMS Documentation
FDA Regulatory & Quality Compliance Support
𝐅𝐨𝐨𝐝 𝐒𝐚𝐟𝐞𝐭𝐲 & 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠
FSSC 22000 & ISO 22000
SQF / SQFI Implementation
HACCP, CCP & PRP Programs
BRCGS & FDA Food Compliance
Supplier Quality & Vendor Management
QA/QC & Manufacturing Compliance
𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐚𝐥, 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐢𝐥𝐢𝐭𝐲 & 𝐆𝐇𝐆
ISO 14001 Environmental Management
ISO 14064-1, ISO 14064-2 & ISO 14064-3
ISO 14065 Validation / Verification Frameworks
GHG Emission Reporting & Sustainability Data Management
𝐀𝐞𝐫𝐨𝐬𝐩𝐚𝐜𝐞 & 𝐀𝐮𝐭𝐨𝐦𝐨𝐭𝐢𝐯𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐞𝐝 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬
AS9100D & EN 9120
IATF 16949:2016 System Specifics for Automotive Industry
ISO 45001:2018
ISO 21001
ISO 50001
REACH & RoHS Compliance Support
𝐐𝐮𝐚𝐥𝐢𝐭𝐲 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞
Internal & Supplier Audits
CAPA & Root Cause Analysis
Complaint Handling
Policy & SOP Writing
Company Policies & Procedures Manuals
Work Instructions & Checklists
Process Mapping & Optimization
Data Visualization & KPI Reporting
Manufacturing Data Management
Operations & Process Structuring
SAP S/4HANA Quality Management – QM
UL Compliance Support – UL 94, UL 181 & UL 795
🚀 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐫𝐢𝐧𝐠 𝐭𝐨 𝐘𝐨𝐮𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭
✅ End-to-end ISO & compliance implementation
✅ Audit-ready documentation and certification support
✅ Risk-based audits, CAPA, RCA & continual improvement
✅ Practical systems tailored to actual business processes
✅ Cross-industry and international compliance experience
📩 Let's Collaborate!
Whether you need ISO implementation, internal audits, certification readiness, regulatory documentation, medical device QMS, information security, food safety, GHG compliance, or process improvement, I can support your project from initial gap assessment through implementation, audit readiness, certification, and ongoing compliance.
Your successful audit, certification, and positive feedback are the real measures of my work.
Muhammad Ammar Akber
ISO 9001
ISO 27001
ISO 14001
Quality Management System
Quality Assurance
Internal Auditing
Audition Preparation
Master Data Management
Quality Audit
Policy Writing
Procedure Development
Food Packaging
Compliance
Regulatory Compliance
Environment & Green Technology
Jose G.
La Victoria, Venezuela
$4/hr
5.0
2 jobs
A versatile and analytical professional with a strong track record in industrial coordination, maintenance logistics, and process management. Holding a Higher University Technician (TSU) degree in Mechanics and having pursued advanced studies in Petroleum Engineering, I have developed a highly methodical mindset focused on problem-solving and quality control throughout my career. Alongside my operational experience in mechanical and industrial environments, I have expanded my profile into the digital and technology sectors, specializing in Quality Assurance (QA) for websites and applications. My approach as a QA Tester focuses on identifying defects, executing functional tests, evaluating usability (UX), and generating detailed technical reports to ensure efficient, error-free digital products. My profile is distinguished by a blend of technical and management expertise: Operational Management and Control: Experience in maintenance planning, supply logistics, inventory control, and financial analysis. Quality Assurance (QA): Application of rigorous inspection methodologies, functional software/web testing, and process optimization. Technical and Analytical Tools: Proficiency in technical design software (AutoCAD, Inventor), data analysis, and the implementation of optimization strategies. Leadership and Communication: Proven ability to coordinate teams, supervise technical personnel, and communicate assertively. I am passionate about integrating engineering-based logical thinking with the development and optimization of digital environments, consistently bringing precision, discipline, and high quality standards to every project.
I excel in industrial coordination and logistics with over 10 years of experience focused on optimizing operational and mechanical processes. My technical expertise in industrial and automotive mechanics allows me to supervise teams with a high standard of precision. I utilize advanced design tools like AutoCAD and Inventor to effectively plan projects and manage resources. My experience spans from administrative support to data analysis, enabling me to bring a well-rounded perspective to every project. If you are seeking a professional who can enhance efficiency and drive project success through effective logistics and maintenance coordination, let’s connect. I am eager to collaborate and help elevate your operations to the next level.
Data Entry
General Transcription
Virtual Assistance
Microsoft Project
Project Management
Logistics Coordination
Mechanical Design
AutoCAD Civil 3D
Microsoft Power BI
Python
QASH
QA Automation
QA Software & Testing Tools
Mobile QA
Qashqai
Khurram S.
Islamabad, Pakistan
$10/hr
5.0
57 jobs
Greetings! I am a dedicated and skilled technical support specialist with a passion for resolving complex issues related to computer systems and CCTV monitoring. With expertise in configuring, managing, and troubleshooting a wide range of surveillance systems, including Hikvision, Dahua, Axis, DSS, IVMS, and Axis Control Center, I am committed to delivering top-notch solutions to clients.
My extensive experience in the field allows me to provide efficient and effective support to clients seeking assistance with their technical challenges. Whether it's setting up CCTV systems, optimizing surveillance configurations, or diagnosing computer-related issues, I am here to ensure seamless operations and peace of mind.
Services Offered:
Configuration and optimization of Hikvision, Dahua, and Axis surveillance systems
Management of CCTV monitoring solutions, including DSS and IVMS
Troubleshooting computer issues and providing technical support
Remote assistance for surveillance system setup and maintenance
Collaborative problem-solving to ensure client satisfaction
Proactive monitoring and preventive maintenance for reliable operations
Keywords for Enhanced Visibility:
Technical Support, Computer Troubleshooting, CCTV Monitoring, Surveillance Systems, Hikvision, Dahua, Axis, DSS, IVMS, Axis Control Center, Configuration, Management, Troubleshooting, Remote Assistance, System Optimization, Preventive Maintenance, Problem-Solving, Expert, Dedicated, Reliable, Client Satisfaction.
Why Choose My Services:
By selecting my services, you can expect a comprehensive technical support experience that covers both computer-related challenges and intricate CCTV monitoring systems. With proficiency in the most sought-after brands and platforms, I am well-equipped to provide solutions tailored to your specific needs. I am dedicated to ensuring seamless operations, security, and client satisfaction.
If you're looking for a reliable and experienced technical support specialist who can handle diverse challenges in computer systems and surveillance, look no further. Let's collaborate to overcome technical hurdles and ensure your systems are operating at their best.
Feel free to reach out to discuss your project requirements or technical concerns. I look forward to the opportunity to assist you!
Microsoft Excel
Technical Support
Problem Solving
Tech & IT
Virtual Assistance
System Configuration
System Monitoring
Live Streaming Setup
Network Video Recorder
Talha M.
Kolkata, India
$12/hr
5.0
90 jobs
When software ships with bugs or projects drift off track, I'm the person teams call to fix it.
With 15+ years in QA and project management — across web, mobile, desktop, e-commerce, fintech, healthcare, and gaming — I bring structure to chaos. I've logged 18,000+ hours on Upwork with a 100% Job Success Score across 60+ contracts, working with startups and established teams alike.
What I actually do for clients:
Build test plans and execute full QA cycles from planning to sign-off
Write airtight test cases, defect reports, and release documentation
Run sprints and manage backlogs using Jira, Confluence, ClickUp, and Linear
Bridge the gap between developers, clients, and stakeholders — in English and Arabic.
I work in Agile/Scrum environments and have tested everything from .NET desktop apps to mobile games to CRM platforms. I don't just find bugs — I help teams build processes so fewer bugs happen in the first place
If you need someone reliable, deadline-driven, and fluent in both QA and PM — let's talk.
Smoke Testing
Manual Testing
Test Case Design
Web Design
Software QA
TestComplete
Scenario Planning
Arabic
Project Management
QA Testing
Product Management
Agile Project Management
Scrum
QA Software & Testing Tools
Web Testing
SaaS
Talal A.
Karachi, Pakistan
$16/hr
5.0
88 jobs
Top-Rated QA Expert | 8+ Years | 14,000+ Upwork Hours
I help businesses launch bug-free, reliable, and user-friendly software.
With 8+ years in QA and 14,000+ hours on Upwork, I have successfully delivered 70+ projects across SaaS, Salesforce, Fintech, eCommerce, and more - earning a 5★ rating and 80% repeat clients.
Skilled in both manual and automation testing, I specialize in designing scalable QA processes, catching critical issues early, and ensuring smooth product launches.
Why Clients Choose Me
🏅 PSEB Certified QA Engineer
🏆 Upwork Top Rated – Top 10% of talent
🖥️ 200+ Websites & 📱 100+ Mobile Apps Tested
🚀 Boosted development speed by 2x with optimized QA workflows
💯 100% client satisfaction & long-term partnerships
💼 Experienced in Agile, Scrum, Kanban & Lean
🕙 Flexible – available in any time zone
Client Feedback
⭐️ “Talal’s QA reports were detailed and easy to understand. We’ll definitely work with him again.” – Educate CMS
⭐️ “He found bugs we didn’t even know existed and improved our QA process. 100% recommended.” – Nod Innovations Inc
⭐️ “His testing ensured our system’s stability. Independent, skilled, and reliable QA partner.” – CraigSS
How I Can Help You
✔️ Comprehensive QA – Web, Mobile, Desktop (Frontend & Backend)
✔️ User Acceptance Testing (UAT) – Real-world usability validation
✔️ API Testing – Postman & automation tools
✔️ UI/Functional Testing – End-to-end validation
✔️ Cross-Device & Cross-Browser Testing – 20+ devices, all major browsers
✔️ Test Case Management & Reporting – TestRail, Qase. io, Zephyr, QMetry
✔️ Performance Testing – JMeter, LoadRunner
Domains of Expertise
🔹 SaaS & CRM Systems
🔹 eCommerce & Marketplaces
🔹 Fintech, Banking & Finance
🔹 Healthcare & Medical Apps
🔹 Salesforce
🔹 Blockchain & Crypto
🔹 Real Estate, Legal, BI
🔹 Gaming & Entertainment
💡 Testing isn’t just my profession - it’s my passion.
I ensure every release is stable, scalable and user-approved.
👉 Let’s work together to deliver software your users will trust and love.
Software QA
Web Testing
Desktop Application Testing
Jira
Testing
Bug Reports
QA Software & Testing Tools
Manual Testing
QA Testing
iOS
Android
Trello
Agile CRM
End-to-End Testing
Cross-Browser Testing
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