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Dear All, Hope you are doing great Welcome to my profile! My name is Kiran Katagi, and I am a Senior Immigration Specialist and Paralegal. I proudly serve as a Board Member of the Immigration Council and have been recognized as one of the Top 3 U.S. Immigration Specialists. With a deep passion for immigration law and a relentless commitment to excellence, I’ve dedicated my career to helping individuals and families navigate complex immigration pathways in both the United States and Canada. 🔹 US & Canada Immigration Expertise With extensive experience in visa filings for both the U.S. and Canada, I guide clients through each step of the process whether it’s securing work permits, green cards, or family-based immigration. My deep knowledge of immigration policies and processes helps streamline cases and reduce stress for clients from all walks of life. 🔹 Specialist in EB-1A & EB-2 NIW I specialize in extraordinary ability and national interest waiver green card categories. From developing a compelling personal brand to writing high-impact petition letters, I’ve successfully helped clients from tech, research, business, and creative fields achieve permanent residency. Each petition is tailored to reflect their unique achievements and national contributions. 🔹 Proven Success & Complex Case Handling Over the years, I’ve built a strong track record of approvals across a wide range of cases including those involving Requests for Evidence (RFEs) or tricky documentation issues. I take pride in crafting clear, persuasive, and legally sound applications that maximize approval potential, even under challenging circumstances. 🔹 Collaborative Approach & Legal Partnerships My experience working alongside leading law firms and corporations has provided me with practical insights into corporate and personal immigration matters. These collaborations enhance my ability to take on both standard and high-stakes immigration cases with confidence and competence. 🔹 Client-Centric & Affordable Services I strongly believe in a client-first approach. My services are personalized, affordable, and transparent, with a strong emphasis on communication, empathy, and professional integrity. Whether you're an individual or an employer, I ensure your goals are supported every step of the way. 🔹 Strict Data Confidentiality Confidentiality and data protection are central to my practice. I handle every case with discretion, backed by secure systems and protocols to safeguard sensitive information. 🔹 Always Accessible Immigration journeys can be overwhelming I make sure you’re not alone. I’m readily available for updates, questions, and concerns, and my clients often appreciate my responsiveness, clarity, and dedication. 🔹 Areas of Expertise • H-1B, L-1 filings, amendments & transfers • Green card filings: EB-1 (all categories), EB-2 NIW, EB-3 • O-1A and EB-1A profile building & filing support • PERM and LCA processing • I-130 family-based green cards • N-400 naturalization & interview prep • Marriage-based AOS & consular filings Immigration work is more than a job to me it’s a calling. Helping people achieve their dreams through legal immigration is a privilege I value deeply. Thank you for visiting. Let’s make your immigration journey a success! Warm regards, Kiran Katagi. Senior Immigration Specialist | Board Member, Immigration Council. Top 3 U.S. Immigration Specialists | Best Performer Award Winner.

🇪🇸 Redactor, periodista, traductor EN → ES y revisor de contenidos con más de 12 años de experiencia. He creado y optimizado textos para medios como El Mundo y La Vanguardia, y para marcas como MediaMarkt, Movistar, Generali, WPS Office, Setapp, Prosegur, Storfund o VUSE, entre otras. Domino el ciclo completo del contenido: investigación + escritura + optimización + traducción + revisión profesional. Garantizo textos que conectan con tu audiencia, refuerzan tu marca y ayudan a convertir, ya sea para webs, blogs, campañas, UX writing o proyectos editoriales. Si buscas contenido en español natural, persuasivo y 100 % pulido, puedo ayudarte. ⸻ 🇬🇧 Journalist, Spanish copywriter, EN → ES translator, and professional proofreader with 12+ years of experience. I write, localize, and optimize content for major media (El Mundo, La Vanguardia) and leading brands such as MediaMarkt, Movistar, Generali, WPS Office, Setapp, Prosegur, Storfund, and VUSE. I manage the full content workflow: research + writing + SEO optimization + translation + in-depth proofreading. My goal: deliver accurate, compelling, and audience-centric Spanish content that strengthens brand messaging and drives real results — engagement, ranking, and conversions. If you need premium Spanish content — created or reviewed — I’d be glad to help.

I help e-commerce brands select, launch, and manage reliable 3PL and fulfilment operations across Europe. If your fulfilment costs are rising, service levels are slipping, inventory is unreliable, or you are preparing to expand into the EU, I provide the structure, vendor accountability, and operational support needed to move forward with confidence. My work combines 3PL sourcing, cost analysis, vendor management, cross-border logistics, and hands-on project coordination. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 3PL SELECTION & VENDOR MANAGEMENT → Identify and shortlist suitable 3PL and fulfilment providers → Prepare RFQs and collect comparable commercial offers → Normalize rate cards, storage fees, pick-and-pack costs, shipping rates, and returns charges → Conduct vendor due diligence and operational capability assessments → Evaluate SLAs, cut-off times, onboarding requirements, contract terms, and risk → Negotiate commercial terms and coordinate provider onboarding → Build vendor scorecards, KPI frameworks, and review processes ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ FULFILMENT COST CONTROL & OPERATIONS → Audit 3PL invoices and identify billing errors or hidden charges → Analyze fulfilment cost per order, SKU, parcel, channel, or destination → Review warehouse performance, inventory accuracy, order delays, and SLA failures → Compare parcel carriers, freight providers, and fulfilment models → Support 3PL transitions and operational cutovers → Create SOPs, escalation processes, reporting structures, and corrective-action plans → Provide ongoing fractional 3PL and supply chain management ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ EU FULFILMENT & MARKET ENTRY → Compare fulfilment locations in Poland, Germany, the Netherlands, and other EU markets → Assess landed costs, logistics risks, shipping coverage, and customer delivery times → Coordinate EORI, VAT, VAT OSS, customs, Incoterms, and import requirements → Work with licensed customs brokers, tax advisers, freight forwarders, and 3PL providers → Support Shopify, Amazon FBA, multi-channel, and direct-to-consumer fulfilment operations → Develop import, fulfilment, returns, and launch-readiness playbooks → Coordinate cross-functional market-entry projects from planning through launch ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO I WORK WITH E-commerce brands and international businesses that: → Are selecting or replacing a European 3PL → Need better control over fulfilment costs and service quality → Are expanding from the US, UK, or Canada into the EU → Need independent support when comparing logistics vendors → Lack internal supply chain resources for a critical project → Want clear recommendations supported by commercial and operational analysis ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ EXPERIENCE & CREDENTIALS ✓ 10 years of logistics, procurement, fulfilment, and implementation experience across the UK, Canada, and Poland ✓ Certified Customs Specialist — Polish Tax Administration ✓ Transport Manager CPC — Motor Transport Institute ✓ Bachelor of Engineering in Logistics ✓ Experience coordinating international vendors, warehouses, freight providers, advisers, and operational teams ✓ Strong background in cost analysis, procurement, risk assessment, process improvement, and project management My cross-border experience helps me connect European regulatory and operational realities with the expectations of international e-commerce businesses. You can hire me for a focused fixed-price project, an operational review, or ongoing fractional supply chain support. NOT SURE WHICH SERVICE YOU NEED? → Entering Europe: EU Market Entry Roadmap → Selecting a fulfilment provider: 3PL Selection & Vetting → Checking current 3PL charges: 3PL Invoice Audit → Identifying operational vulnerabilities: Supply Chain Risk Audit → Assessing a specific supplier or partner: Vendor Due Diligence → Unsure what the real problem is: 3PL Operations Consultation → Need a larger project scoped: EU Logistics Project Scoping Send me a message with your current fulfilment model, monthly order volume, key markets, and the main problem you need to solve.

Customer Success Manager | SaaS Onboarding Expert | Churn Reduction & Retention Specialist SaaS companies lose 20–40% of new users in the first 90 days, rarely because the product is bad, but because customer onboarding is broken. I fix that. I help SaaS founders, customer success teams, and product leaders build high-impact customer success strategies, streamline end-to-end user onboarding, cut early churn, and boost long-term customer retention, turning new sign-ups into loyal, renewing, and expanding customers before they ever consider canceling. I also deliver responsive, empathetic customer support that builds trust and keeps users engaged at every journey stage. 🎯 What I Deliver for Your Business: ✓ Structured step-by-step SaaS onboarding flows that drive fast activation and first value. ✓ Proactive churn prevention reaching at-risk accounts early, before cancellations happen ✓ Fast, resolution-focused customer support that eliminates blockers and builds product confidence ✓ Scalable Customer Success processes, playbooks, and documentation so nothing falls through the cracks ✓ Your Customer Success processes get documented, so nothing falls through the cracks ✓ Power user development: turning Confused users into advocates who renew, expand, and refer others. As a results-driven Customer Success Manager focused on SaaS customer lifecycle management, churn reduction, and retention, I bring clear structure, proactive urgency, and a customer-first mindset to every account I manage. 🛠️ Tools I Use Daily (Zero Ramp-Up Time): ✅ Intercom ✅ HubSpot ✅ Zendesk ✅ Freshdesk and Freshworks ✅ Gorgias, and ✅ Zoho CRM My background includes managing high volumes of client portfolios under strict SLAs and high-stakes targets — where delayed response or missed follow-up directly impacted revenue. I bring that same discipline, ownership, and speed to your customer success operations from day one. I treat your customers exactly like my own — this approach is reflected in my 100% Job Success Score across all completed contracts. If you’re looking for a strategic SaaS Customer Success Manager who will protect your revenue, grow your user base, and genuinely care about your customers’ success — let’s connect.

Licensed freight forwarder + DTC founder. Operator, not consultant Most freight people don't understand what happens after the container clears customs. Most ecommerce consultants have never read a bill of lading. I'm one of the few people who does both, every day, in my own businesses. **By the numbers** • 5+ years running North Star Global, our family's NVOCC-licensed freight forwarder with a Chicago warehouse and proprietary shipment tracking platform • 4 years building Crystal Clean, a premium DTC cat litter brand on Shopify + Amazon — personally configured the full stack (Shopify, Recharge, Klaviyo with 11 live flows, Okendo, Smile io, Meta Ads) • Full landed-cost models built from scratch (HTS classification, 2026 tariff stack including Section 232/301 and IEEPA, 40HQ container economics) • 24-month cohort retention models with LTV, CAC payback, and ad spend scenarios **What I help with** • Amazon FBA — listings, review velocity, Subscribe & Save, account health, shipment planning • Shopify DTC — theme customization, Klaviyo flows, Recharge subscriptions, referral programs, post-purchase optimization • Meta paid acquisition — creative strategy, account structure (Andromeda), budget pacing • Supply chain design — sourcing, freight forwarding, customs, 3PL, landed-cost reduction • Ecommerce financial modeling — unit economics, cohort retention, P&L, forecasting **How I work** Project-based or fractional. I'll tell you up front if I'm not the right fit, I don't take engagements where I can't move the needle. When I'm in, I move fast, document as I go, and communicate issues with a fix already proposed. Send me a message with what you're working on. I respond within a few hours. Thanks, Greg

Integrated systems rarely break on the first successful API call. They break three weeks later: a failed Shopify webhook, an ERP order that never synced, a CRM contact missing from the pipeline, or POS inventory that no longer matches the store. I build and fix the middleware/API layer behind those systems. My strongest work is around Shopify, ERP, CRM, POS, and Laravel-based backend systems where product data, orders, inventory, customers, payments, and reporting all need to stay aligned. What I usually handle: - Shopify / Shopify Plus integrations and custom commerce workflows - ERP and CRM syncs: Acumatica, Salesforce, Zoho, HubSpot, SAP-style systems - POS and inventory workflows: Clover, store operations, loyalty, order flows - Laravel/PHP middleware, APIs, webhooks, queues, cron jobs, retries, and logs - Admin dashboards, reporting panels, and operational data models - Production debugging where the issue is hidden across multiple systems Relevant background: - Built and supported systems handling 24k+ products, 3M+ users, and 2,000+ locations - Led technical delivery across teams of 20+ - Worked across Shopify, Shopify Plus, Magento, BigCommerce, Acumatica, Salesforce, Zoho, Clover POS, Laravel, REST/GraphQL APIs, PostgreSQL, MySQL, AWS, Firebase, and payment systems I also take on SaaS MVPs and React Native app work when the project depends on backend architecture, integrations, subscriptions, analytics, or production stability. If your store, ERP, CRM, POS, or internal dashboard is held together by fragile syncs and unclear data flow, I can help trace where it breaks and make the system reliable.