Your search for a top-tier financial partner ends here. I am Pooja, a seasoned Accountant and US Tax preparer with over 5 years of transformative experience helping businesses across the globe navigate the intricacies of US Tax laws and US GAAP. Whether you need to fix a year of chaotic bookkeeping, file complex corporate returns, or resolve an intimidating IRS notice, I deliver zero-error results with a fast turnaround. Specialized in tax resolution and adept at IRS communication and issue resolution
๐What I Bring to the Table
- US Tax Preparation & Advisory: Deep expertise in federal, multi-state, and local tax requirements.
- Accounting Mastery & Cleanup: Transforming financial chaos into audit-ready, streamlined elegance.
- Software Conversion & Integration: Seamless migrations between QBO, Xero, NetSuite, and more.
- Extensive experienced in IRS resolutions: Handled various IRS letters requesting penalty abatement and installment agreements.
๐ผ My Technical US Tax Specializations
I handle complex tax returns and strategy with absolute precision, including:
1. Entity Filings: Form 1040 (Individuals/Expats), 1120 (C-Corps), 1120S (S-Corps), 1065 (Partnerships), 1041 (Trusts & Estates), and 990 (Non-profits).
2. International & Cross-Border Compliance: Forms 5471, 5472, 1040NR, and Foreign Earned Income Exclusions.
3. IRS Resolution & Compliance: Handling penalty abatements, installment agreements, audit assistance, and direct IRS communications.
4. Advanced Tax Strategies: Multi-state returns (including complex filings like California, Oregon, and Portland City), Cost Segregation, and ERC projects (941X/943X).
๐งน QuickBooks & Accounting Cleanup Maestro
Messy books stalling your business? I specialize in year-end closing, bank entry matching, and deep-dive historical cleanups. I execute cleanup projects with a velocity that matches your business pace, ensuring your financial records undergo a swift metamorphosis from total confusion to crystal clarity.
๐ Software & Tool Proficiency
Tax Softwares: Drake Tax, Drake Zero, ProConnect, Lacerte, UltraTax, ProSeries, TaxAct
Accounting Platforms: QuickBooks (Online, Desktop, Enterprise), Xero, NetSuite, Odoo, Zoho, AppfolioClio.
Integrations & Management: A2X, Stripe, PayPal, TaxDome, CCH Axcess, ClickUp, Asana, Teams, Egnyte
๐ข Industry Experience:
I tailor my financial strategies to the unique nuances of your industry, including:
- E-commerce & Drop Shipping
- Real Estate & Construction
- Hospitality, Restaurants & Food Trucks
- Law Firms & Professional Services
- Healthcare, Venture Capital & Content Creators
Looking forward to partnering with you and taking the stress out of your tax and accounting season! Let's connect.
Bookkeeping
Accounting
US Taxation
Tax Planning & Advisory
Financial Analysis
Financial Reporting
Payroll Accounting
Sales Tax
Tax Accounting
IRS Resolution
Esrely M.
Davao City, Philippines
$15/hr
4.3
25 jobs
VAโs TASKS AND DUTIES
Transaction Coordinating
* Working with listings in MLS (included Leases)
- Making it ready from start to finish.
- Updating to OP, Pending or SOLD.
* Paper works
- Listing Papers (making list papers and sending out for signatures through ziplogix, authentisign, or docusign)
- Offer Documents (writing contracts, preparing buyers documents)
* Social Media
- Preparing to promote the new listings (Graphics are created through canva)
- Posting related articles
2. PHONE SERVICES
- Appointment Setting Track and Call previous owners of properties
- Call Answering & Transfer Customer Service/ Telephone Support Cold/Warm
- Calling Pre-Screen Buyers and Sellers
3. SALES & (Internet) MARKETING
- Social Media Marketing
- Facebook Marketing
- Twitter Marketing
- Linkedin Marketing
- Email Marketing
3. WEBSITE SERVICES
- Web Creation
- Web Design/Graphics Web Development
- Website Maintenance
- Technical Support
5. SOCIAL MEDIA MANAGEMENT
Facebook - join real estate groups
Twitter - follow real estate professionals
LinkedIn - connect with real estate professionals
Biggerpockets - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list
Connected Investors - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list
6. Market Research:
Research Wholesale Properties
Run Comps (Zillow,Trulia,Redfin, MLS)
Research Properties depending on clients specifications - Vacant House Research
Get Inventory Listings of Home Builders
7. Autoresponder Management: (Aweber, Constant Contacts, RealeFlow, MailChimp)
Create and Schedule Newsletters
Creating an Effective follow-up Campaign
Turning Visitors to a Website Sign-up
RealeFlow handling 9. E-mail Handling: Preparing Mail out List Emailing Investors Respond to Emails
8. E-mail Handling:
Preparing Mail out
List Emailing Investors
Respond to Emails
9. OTHER SERVICES:
FACEBOOK Groups, Page Blasting, Message Blasting, Facebook Creation/Fan Page/FB Groups
Vacant House Research/Run Comps
Skip Tracing (Intelius Expert)
Run comps or CMA through MLS
Real Estate Market Research
Ad Posting
Form Completion
Microsoft Excel PowerPivot
Microsoft Excel
Task Coordination
Fluent
Ricaudy P.
Santo Domingo, Dominican Republic
$5/hr
5.0
1 jobs
Hello! I'm Ricaudy Polanco, a bilingual (English-Spanish) Customer Support and Client Relations Specialist with experience supporting U.S. healthcare providers, law firms, and retail businesses.
I help businesses deliver exceptional customer experiences by providing professional customer support, appointment scheduling, virtual reception, administrative assistance, and client communication.
What I can help you with:
โ๏ธ Customer Support (Phone, Email & Chat)
โ๏ธ Intake & Client screening
โ๏ธ Virtual Reception
โ๏ธ Appointment Scheduling
โ๏ธ Administrative Support
โ๏ธ Client Communication & Follow-ups
โ๏ธ CRM & Data Entry
โ๏ธ Calendar Management
โ๏ธ English-Spanish Customer Support
Throughout my career, I've worked with healthcare providers scheduling medical imaging appointments, coordinating with physicians' offices, assisting patients with insurance-related issues, and ensuring a smooth scheduling process.
I've also supported a Miami-based personal injury law firm by answering inbound calls, assisting clients in both English and Spanish, providing case updates, communicating with insurance adjusters, and handling sensitive situations with empathy and professionalism.
In retail sales, I helped customers find the right products based on their preferences and budget while delivering personalized service and building strong customer relationships.
I'm experienced with Microsoft Office, Google Workspace, CRM systems, scheduling platforms, and I quickly adapt to new software and workflows.
I'm reliable, detail-oriented, an excellent communicator, a fast learner, and committed to providing outstanding customer service while helping businesses grow.
Let's work together!
Customer Service
Office 365
Phone Communication
Writing
Written Comprehension
Zendesk
Usaid R.
Bahawalpur, Pakistan
$7/hr
4.8
46 jobs
Hello!
I'm Usaid Raza, a dedicated Credit Repair Specialist with 7+ years of hands-on experience helping credit repair businesses and consumers resolve inaccurate credit reporting through compliant dispute processes.
Over the years, I've worked on 200+ client files, assisting with bureau disputes, credit report analysis, FTC identity theft documentation, CFPB complaints, and credit repair operations.
๐ผ My Expertise
โ Credit Report Analysis (Experian, TransUnion & Equifax)
โ Hard Inquiry Disputes
โ Collections, Charge-Offs & Derogatory Accounts
โ Late Payments & Repossession Reporting Review
โ Metro 2 Reporting Analysis
โ FCRA-Compliant Dispute Strategies
โ FTC Identity Theft Affidavits
โ CFPB & BBB Complaints
โ Custom Dispute Letters
๐ Software & Platforms
โ Credit Repair Cloud (CRC)
โ DisputeFox
โ Client Dispute Manager (CDM)
โ LetterStream
โ CFPB Portal
โ BBB Complaint System
๐ What You Can Expect
โญ Fast communication
โญ Organized client file management
โญ Attention to detail
โญ Professional and ethical dispute processing
โญ Honest recommendations based on each client's report
โญ Long-term support for your credit repair business
Whether you need ongoing support for your credit repair company or an experienced specialist to manage disputes and client files, I'm ready to help your team deliver high-quality service.
Why Clients Like Working With Me
โ 7+ Years of Industry Experience
โ 200+ Client Files Managed
โ Strong Knowledge of FCRA, FTC & CFPB Processes
โ Reliable, Detail-Oriented & Confidential
๐ฉ Let's discuss your project and build a long-term working relationship.
Credit Scoring
Credit Counseling
Project Finance
Financial Analysis
Financial Consulting
Virtual Assistance
CRM Software
Administrative Support
Error Detection
Team Management
Financial Report
Financial Plan
Jazmin R.
Jinotepe, Nicaragua
$8/hr
5.0
2 jobs
โจIโm a graphic designer specializing in brand identity and visual storytelling. I help businesses stand out by creating clear, consistent, and memorable branding that connects with their audience.
My strengths include brand identity systems, typography, color strategy, and marketing visuals. I focus on understanding a brandโs goals first, then translating them into strong, cohesive designs.
Iโve worked on branding projects for startups and small businesses, delivering brand guidelines, and digital assets used across web and social platforms. My designs are always created with both creativity and usability in mind.
I have a solid design foundation backed by formal training and hands-on project experience, and Iโm comfortable working with tools like Adobe Illustrator, Photoshop, and InDesign.
If youโre looking for a designer who values clarity, consistency, and strong brand impact, Iโd love to collaborate.
๐ฅ๏ธ
I provide reliable, efficient, and solutions-driven technical support that helps customers feel confident, empowered, and fully supported โ delivering fast, clear, and high-quality assistance across software, hardware, and digital platforms.
๐ฅ๏ธ Technical Support Specialist | Customer Service Expert | Troubleshooting & Problem-Solving
๐ก I bring strong communication skills, patience, and a service-first mindset, with years of experience supporting customers across various industries. I specialize in diagnosing issues, guiding users step-by-step, and resolving technical concerns while keeping the experience friendly, smooth, and stress-free.
๐น Core Technical Skills & Expertise
โข Software & hardware troubleshooting
โข Account, login, and access support
โข Device setup, configuration & product assistance
โข Network connectivity guidance
โข Mobile & web app support
โข Escalation handling & ticket management
โข CRM & helpdesk tools (InContact, Oracle, MaxConnect, Spice CSM, IRIS, PRIMO, etc.)
โข Clear documentation & case resolution notes
โข Customer communication via chat, email & phone
๐น Tools & Systems Proficiency
โข CRM platforms & ticketing systems
โข Remote support tools
โข Knowledge base systems
โข Email, chat & voice support platforms
โข Basic diagnostics tools
โข Operating systems (Windows, MacOS, iOS, Android)
๐ What Makes Me Different?
โ๏ธ I communicate calmly, clearly, and professionally โ even in stressful situations
โ๏ธ I troubleshoot quickly while keeping customers informed in simple, friendly language
โ๏ธ I combine technical knowledge + customer empathy for smooth, positive experiences
โ๏ธ I adapt to any support environment, workflow, or system
โ๏ธ Iโm patient, understanding, and committed to solving issues thoroughly
๐น Technical Support Services Offered
โข Step-by-step troubleshooting for software & device issues
โข Account recovery, login help, and user guidance
โข App setup, navigation help, and feature explanations
โข Email, chat, and phone support for customers
โข System walkthroughs & onboarding for new users
โข Issue documentation, case updates & follow-up
โข Escalating advanced issues to engineering or senior tech teams
โข Providing clear solutions that customers can easily understand and use
Branding & Marketing
Branding
Informational Infographic
Visual Identity
Book Design
Web Design
Logo Design
Art & Design
Design Concept
Icon Design
Design Mockup
Abdul M.
Multan, Pakistan
$14/hr
4.9
24 jobs
๐ช๐บ EU Marketplace Feed Specialist | Channable & BaseLinker Certified
๐ I help brands go live and sell across European marketplaces - turning rejected products into approved, synced, revenue-ready listings.
โญ Top Rated on Upwork | 2,600+ hours | 93% Job Success | 5-star reviews across
If you're launching on Mirakl-powered marketplaces, bol, Decathlon, eMAG, Fashion Days, Allegro, eMag or Kaufland and your products are stuck in rejections, attribute errors, or feed failures, that's exactly what I fix.
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐น ๐๐ก๐๐ญ ๐ ๐๐๐ง ๐๐๐ฅ๐ฉ ๐๐จ๐ฎ ๐๐ข๐ญ๐ก:
โ EU Marketplace Onboarding - Get products live on Mirakl marketplaces (Debenhams, Tesco, B&Q, Leroy Merlin, Castorama, Conforama), bol, Decathlon, eMAG, Fashion Days, Allegro, eMag & Kaufland
โ Channable & BaseLinker Feed Integration - Connect Shopify, WooCommerce, Magento, PrestaShop or Odoo ERP to any EU marketplace
โ Category & Attribute Mapping - Align product data to each marketplace's exact taxonomy so listings pass validation the first time
โ Feed Error & Rejection Fixes - Resolve rejected products, missing attributes, image errors, and "in review" delays
โ Google Shopping Feeds - Build & optimize Google Merchant Center feeds through Channable for approved, ad-ready listings
โ Inventory & Order Sync - Keep stock, pricing, and orders accurate across every connected channel
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐ ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ & ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐:
โ 18,000+ products onboarded to marketplaces via Channable & BaseLinker
โ Products taken from rejected to live across multiple EU marketplaces
โ Full data flows built: Odoo ERP โ PrestaShop โ Channable โ Marketplace
โ Consistent 5-star reviews on Upwork & Fiverr for feed integration work
โ Top Rated โข 2,500+ hours โข 93% Job Success
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐ค ๐๐ก๐ฒ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐๐ซ๐ฎ๐ฌ๐ญ ๐๐:
Most feed and marketplace work goes wrong for one reason: no clear system and poor communication. Here's how I keep your project on track:
โ Root-cause fixes, not band-aids - I find why products are rejecting so the errors don't come back next week
โ Clear scope from day one - We agree exactly what's being delivered before I start, so no surprises
โ Regular progress updates - Daily or weekly, your choice, so you always know where things stand
โ Built to scale - I structure feeds for accuracy and growth, not quick fixes that break at higher volume
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐ ๐๐ฅ๐๐ญ๐๐จ๐ซ๐ฆ๐ฌ & ๐๐จ๐จ๐ฅ๐ฌ:
โก Feed & Integration Tools
โธ Channable - feed management, rule building, category & attribute mapping, marketplace + Google Shopping feeds
โธ BaseLinker - marketplace listing, order & inventory automation, feed workflows
โธ Mirakl - seller onboarding, product & offer feeds, catalog integration
โธ Google Merchant Center - Google Shopping feed setup, optimization & error resolution
๐ EU Marketplaces
โธ Mirakl operators - Debenhams โข Tesco โข B&Q โข Leroy Merlin โข Castorama โข Conforama
โธ Bol (Netherlands / Belgium)
โธ Decathlon Marketplace
โธ eMAG (Romania / Hungary / Bulgaria)
โธ Fashion Days (RO)
โธ Kaufland
โธ Allegro
๐ Data Sources & Stores
โธ Shopify โข WooCommerce โข Magento โข PrestaShop โข Odoo ERP โข Google Sheet โข CSV
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
โ๏ธ ๐๐จ๐ฐ ๐ ๐๐จ๐ซ๐ค โ ๐๐ฎ๐๐ข๐ญ โ ๐๐๐ฉ โ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ โ ๐๐๐ข๐ง๐ญ๐๐ข๐ง:
1๏ธโฃ Audit - I review your catalog, feed, and error patterns to find what's actually breaking and why
2๏ธโฃ Map - I structure your product data, attributes, and category mappings so it flows cleanly into each marketplace
3๏ธโฃ Integrate - I connect your store/ERP to the marketplace via Channable or BaseLinker and get products live
4๏ธโฃ Maintain - I monitor feed processing, resolve errors, and keep listings, inventory, and orders in sync as you scale
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
โ ๐๐จ๐ฆ๐ฆ๐จ๐ง ๐๐ฎ๐๐ฌ๐ญ๐ข๐จ๐ง๐ฌ:
โธ ๐๐ก๐ข๐๐ก ๐๐ ๐ฆ๐๐ซ๐ค๐๐ญ๐ฉ๐ฅ๐๐๐๐ฌ ๐๐จ ๐ฒ๐จ๐ฎ ๐ฐ๐จ๐ซ๐ค ๐ฐ๐ข๐ญ๐ก?
Mirakl-powered marketplaces (Debenhams, Tesco, B&Q, Leroy Merlin, Castorama, Conforama), bol, Decathlon, eMAG, Fashion Days, Kaufland and more.
โธ Do you handle one-time onboarding or ongoing work?
Both - one-time catalog onboarding and error fixes, plus ongoing feed management and marketplace maintenance.
โธ My products keep getting rejected. Can you fix that?
Yes. Rejections usually come from attribute mapping, category taxonomy, or data formatting. I find the root cause and fix your feed until your catalog is fully live.
โธ Can you connect my store or ERP to a marketplace?
Yes - I integrate Shopify, WooCommerce, Magento, PrestaShop, and Odoo ERP to EU marketplaces through Channable or BaseLinker.
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
๐ฉ Message me with which marketplace you're launching on and what's currently breaking - I'll tell you exactly how I'd approach the fix.
Error Detection
Inventory Management
Order Management
Data Integration
API Integration
Linnworks
Multi-Platform Optimization
Order Processing
Catalog
Amazon Seller Central
Walmart.com
Shopify
eBay
API Testing
Product Listings
Third-Party Integration
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Emerald Tiger
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Kinetic Investments
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