Hire the Best Survey Designers
in Ukraine

Hi! I help teams and businesses turn survey and research data into clear insights, structured reports, and actionable recommendations. I don’t just collect data - I focus on understanding what it actually means and how it can inform better decisions. My core focus is analysis and reporting: • structuring research and making sense of quantitative and qualitative data • identifying patterns, themes, and key insights • creating clear, well-structured reports that are easy to read and act on • highlighting key insights and potential implications I also care deeply about how insights are presented. I design reports with strong visual structure, clean layouts, and thoughtful data visualization - so your findings are not only accurate, but easy to understand and aligned with your brand. Alongside this, I design surveys and complex assessments (Typeform, JotForm, Paperform, Qualtrics): • multi-step assessments and quizzes • conditional logic and scoring systems • user-friendly flows that improve completion rates If you’re looking for clarity and meaningful insights, let’s connect!

Senior research consultant helping product, marketing, and CX teams turn customer behaviour into clear, defensible decisions. 15+ years across customer experience research, service design, and market intelligence — for clients including Nestlé, GSK, L'Oréal, Avon, AUTODOC, MM Group, Shamal Group, and many more well-known brands. Top-rated on Upwork, 5.0-star average across 45+ projects, with referrals from enterprise clients in FMCG, e-commerce, healthcare, and B2B. Where I add the most value: 🔹 CX & UX Research — customer journey mapping, touchpoint and friction analysis, NPS diagnostics, segmentation, persona development. Previously led a CX/UX research team at AUTODOC (4.2M active customers, 27 countries) where insight-driven changes lifted NPS and clarified behavioural segments used in product decisions. 🔹 Service Design — service blueprinting, frontstage/backstage mapping, journey-to-action workshops, evaluation frameworks for live services. Grounded in Lou Downe's Good Services principles, applied to both digital and physical/in-store experiences. 🔹 Market Intelligence & Strategy — competitor analysis, market sizing, brand health tracking, concept/pack/price testing (PSM), trend monitoring. Built a Power BI dashboard used group-wide at MM Group for C-level decision-making. 🔹 Quantitative & Qualitative Research, end-to-end — survey design, focus groups, in-depth interviews, diary studies, social network analysis, social media listening (Sprinklr), advertising and creative evaluations. Methodology that holds up to scrutiny. I'm equally strong in qual and quant and choose the method to fit the question, not the trend. Clients consistently flag the clarity of my briefing, the defensibility of methodology design, and how the final report actually gets used in decisions — not filed away. Tools: SPSS, Power BI, Looker Studio, Excel (Power Query, DAX), UCINET, Gephi, Sawtooth, Qualtrics, SurveyMonkey, Typeform, Miro, Notion. Sociology background (MA, Kyiv-Mohyla Academy) — I take research design seriously. 📅 Happy to discuss your project — share a brief, and I'll come back with a methodology sketch and a realistic plan within 24 hours.

As a Top Rated Plus Freelancer on Upwork with 6+ years of hands-on experience in qualitative data coding, annotation, and labeling, I turn raw words into actionable insights. What I Can Do for You: - For Researchers & Agencies: Efficient qualitative coding — open-ended survey responses, interviews, company reports, etc. I will apply codes to highlight key segments and ensure consistency in your analysis. - For AI/ML Teams: High-quality data labeling for training datasets—tagging sentiment, entities, or categories in reports, social posts, PDFs, abstracts, or any topic-specific text. Cleaner inputs for better models. - Customer Feedback & Social Labeling: Categorize sentiments, spot pain points, and highlight opportunities from reviews. Analyze tweets/comments for sentiment or trends. I am reliable, picky about details and always deliver on time.

I am a sociologist with over 10 years of experience in research and analysis. Throughout my career I have been involved in a wide range of projects — from large-scale opinion polls and exit polls to small community studies, conflict analysis, and focus group discussions. I enjoy working with data, designing surveys, and finding the story behind the numbers. My background combines both academic training in sociology and practical work with well-known research organizations and NGOs. I have coordinated field teams, trained interviewers, developed methodologies, and presented results at press conferences. I work comfortably with both quantitative and qualitative methods, using tools like SPSS and Excel for data processing. I am motivated by projects that bring real value — helping communities, improving services, or giving organizations a clearer understanding of the people they serve. I am open to short- and long-term collaborations where I can contribute my skills in research, analysis, and communication.