Hire the Best Systems Analysts in Ohio

I thrive on bringing clarity to complexity by improving workflows, solving operational challenges, strengthening client relationships, and coordinating cross functional initiatives that help businesses and the people behind them work more effectively. With more than 15 years of experience spanning operations, business process improvement, account management, project coordination, customer experience, and leadership, I've built a career around identifying opportunities, solving problems, and delivering thoughtful, detail-oriented solutions. I'm known for asking the right questions, building trust, and turning ideas into practical results that improve both business outcomes and the customer experience. My background is unique because it blends operations strategy with UX/UI design thinking. That combination allows me to evaluate processes from both the business and user perspectives, helping organizations streamline workflows, improve communication, increase efficiency, and create better experiences for customers and internal teams alike. Throughout my career, I've designed operational systems from the ground up, managed complex projects, developed SOPs, improved data quality, uncovered costly process issues, and collaborated with stakeholders across engineering, production, finance, vendors, customers, and leadership. I enjoy learning new technologies, embracing AI to improve productivity, and continuously finding better ways to work. I'm energized by collaborative environments where curiosity, accountability, and continuous improvement are valued. Whether the challenge involves operations, business systems, customer experience, or process optimization, I bring an analytical mindset, strong emotional intelligence, and a genuine passion for helping teams succeed. Let's connect! I'm always interested in meeting professionals who are passionate about improving processes, building meaningful relationships, and creating better experiences for customers, employees, and businesses.

I hold a Bachelor of Science in Business Administration with a specialization in Management Information Systems (MIS) and a Master’s in Business Administration (MBA). I have over 10 years’ experience in business as an IT business analyst, functional Business Analyst, project manager, manager & administrator; working for both public and private sectors. I have successfully written/responded to over 60 RFPs and scopes of work as well as RFIs on various IT & business topics in my prior assignments. My areas of expertise as an IT business analyst are: gathering and analyzing business requirements, documenting processes, project management/coordination, application software support, data analysis, reviewing & editing documents, researching, responding to technical RFPs, Scopes of Work, Request for Information (RFIs), budgeting, abstracts and formatting documents for various projects. I successfully developed many winning and short-listed proposals. The value range for the proposals I wrote was from $ 10,000 - $400,000. The topics ranged from IT Risk Assessments, Strategic Plans, Organizational Assessments, Feasibility Studies, Project Management, Standard Operating Procedures, IT assessments, among others. I have also coached new consultants on proper proposal techniques as a consultant and business development manager. I have also done freelance work as a senior proposal writer for WTech Inc and Sajiton Inc, you can check out the reviews from those clients regarding my work. I am interested in Business Analyst positions or projects as well as working with individuals and teams to assist in requirement gathering, data analysis, writing editing, proofreading, formatting, researching and developing proposals and similar documents that catch the eye of the reviewers in terms of content and focus on the requirements of the project.

My name is Ahmed Saad Malik, a Senior Business Analyst with over 12 years of experience delivering results across government, healthcare, and enterprise domains. I specialize in analyzing complex business needs, documenting detailed requirements, and supporting cross functional teams to implement scalable, process driven solutions. I bring strong expertise in both Agile and Waterfall project environments, with hands on experience in business process improvement, system integration, EDI transactions, and digital transformation projects. My work ensures that organizations meet strategic goals, regulatory requirements, and operational efficiency benchmarks. 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: • Business Requirements (BRD, FRD, SRS, RTM) • Functional and Non Functional Specifications • Use Cases, Workflow Diagrams, and Gap Analysis • JAD Sessions, Stakeholder Interviews, and UAT Coordination • Policy and Compliance Alignment (HIPAA, CMS, State and Federal Guidelines) Industry and Project Experience • Government Systems and Public Programs (Medicaid, SNAP, TANF, CHIP) • Digital Transformation and System Modernization • EDI Integration (837, 835, 834, 820), FHIR APIs, and ETL Pipelines • Legacy System Decommissioning and Cloud System Adoption • Payer Systems, Case Management Platforms, and Internal Applications 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: • Project and Collaboration Tools: JIRA, Azure DevOps, SharePoint, Confluence • Documentation and Analysis: Microsoft Visio, Word, Excel, PowerPoint, Lucidchart • Technical Tools: SQL, XML, Postman, Microsoft TFS 𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: 𝐎𝐡𝐢𝐨 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐌𝐞𝐝𝐢𝐜𝐚𝐢𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: • Led business analysis efforts for cross agency systems including MSY, CEMS, OTCT, and CLUMPS • Defined user stories, maintained backlogs, and coordinated with stakeholders in Azure DevOps • Authored user guides, onboarding materials, and testing documentation • Supported implementation of technical enhancements and compliance alignment 𝐊𝐞𝐭𝐭𝐞𝐫𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡 𝐍𝐞𝐭𝐰𝐨𝐫𝐤: • Managed requirements for API integration using FHIR standards • Conducted SQL based data analysis and gap assessments • Partnered with cross functional teams to execute regulatory compliance projects 𝐂𝐚𝐫𝐞𝐒𝐨𝐮𝐫𝐜𝐞: • Delivered multi state Guiding Care implementation for Medicaid care management • Managed Epics, Features, and Stories in JIRA in coordination with Agile delivery teams • Aligned system workflows with Home and Community Based Services and enterprise policies 𝐒𝐭𝐚𝐭𝐞 𝐨𝐟 𝐖𝐢𝐬𝐜𝐨𝐧𝐬𝐢𝐧: • Supported projects across Medicaid, SNAP, TANF, and ACA programs • Created traceability matrices, validated HIPAA EDI data, and managed backend testing • Contributed to operational performance improvements and process optimization 𝐎𝐩𝐭𝐢𝐦𝐚 𝐇𝐞𝐚𝐥𝐭𝐡 𝐚𝐧𝐝 𝐅𝐢𝐝𝐞𝐥𝐢𝐬 𝐂𝐚𝐫𝐞: • Executed EDI integration, clearinghouse migration, and provider system improvements • Facilitated JAD sessions, developed process flows, and supported issue resolution 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: • Certified Business Analysis Professional™ (CBAP), 2025 • Project Management Professional (PMP), 2023 • Professional Scrum Master I (PSM I), 2019 • Scrum Product Owner Certification, 2018 • Salesforce Admin Certification, 2021 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: • Master of Science in Computer Science – Montclair State University, New Jersey • Bachelor of Science in Computer Systems Engineering – Bahauddin Zakariya University, Pakistan If you are seeking a Senior Business Analyst who combines strategic insight with practical execution, I am ready to support your project. I offer a track record of delivering detailed documentation, facilitating stakeholder alignment, and supporting successful system implementation across a wide range of industries.

I'm a Senior Data Scientist and AI/ML engineer with 25+ years of experience building computer vision and deep learning systems for medical imaging, defense, and other regulated industries. I'm co-inventor of 8 U.S. patents in AI-driven medical image analysis, including SecondLook®, an FDA-cleared mammography CAD system used in roughly 1 million screenings per year that improved cancer detection by 20%. Recent hands-on work includes fine-tuning BioBERT for biomedical sentiment analysis (97.5% F1) and building a CNN-based chest X-ray detector (94.1% recall), alongside AI-integrated cybersecurity work for DoD and healthcare clients. I take on short-term, well-scoped engagements: model architecture review, computer vision/deep learning development, and technical advisory for teams building AI into regulated or high-stakes products. Available now for projects and consultations.

Epicor ERP expert with 5+ years experience administrating, report building, and developing customizations -Versions Vantage 8.03c through Epicor 10.1.400 (Implementation experience) Administration -User management (with AD integration) -User security mapping -Server management/monitoring/optimization -"go-to guy" for Epicor bugs, data, break/fix issues Dashboard/Reports -BAQ development -ad hoc SQL (SSMS) with Epicor's database -SQL stored procedure creation/optimization -Crystal Reports -SSRS -Conversion of reports from CR to SSRS Customizations (BPMs, C#/Linq) -Pre/Post processing BPMs using Epicor's interface (C#/Linq to access database/other BO's) -Calling and manipulation of Epicor business objects from 3rd party programs (C#) -Data directive creation -Form customization

I'm looking to help clients with any writing or English based task. I have years of technical writing experience as well as content creation. My background is in IT and project management.