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I am an experienced IT Business Analyst and data migration specialist with a strong background in ERP systems, particularly with SAP and Oracle. Over the past several years, I have honed my skills in managing high-stakes projects, providing robust solutions that significantly enhance process efficiencies and generate substantial cost savings. I am currently completing my Master of Science in Data Analytics, set to graduate in August this year, further bolstering my ability to manage complex data-driven projects. Additionally, I am a Certified Scrum Master, proficient in leading agile teams to deliver high-quality software solutions. Proficient in reporting for business processes using Power BI, Python, Databricks, Azure, and SQL Extensive experience with Software Development Lifecycle (SDLC) across various business and technical solutions Practiced Scrum Master within an Agile Scrum Framework, successfully managing product development for multiple applications

SUMMARY IT professional with over eight years of experience supporting and maintaining multi-tier applications. Skilled in requirements analysis, documentation, troubleshooting, and resolving system issues. Experienced in software implementation, system enhancements, and defect resolution. Focused on improving IT operations through effective support and process optimization.

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

Hi, I am a self- starter and a well motivated person with a keen eye on details. I have 8+ years of experience as a Software Business Analyst, Data Analysis, Manual Software Tester and Scrum Master as I have worked in few corporates in USA. Software Business Analyst: - Requirement gathering from Stake holders - create roadmap, strategies and refinement discussions - Communicate requirement to Developers and negotiate on the technical requirements - Documentation of BRD and other required Spec Documents - Expert in JIRA and CONFLUENCE - Expert in UML and other use case diagrams - Compare JSON and schemas - Dev testing - Post-Production Validation Data Analysis: - Analyze quantitative data to understand customer behavior - create models of structured and unstructured data - helped management to interpret and compile data sets - Build statistical analysis models from large data sets Manual Software Tester: - App testing in iOS and Android devices - physical device app testing in iPad, iPhone, Android phones, Tablets and Chromebook - App testing in online platforms like Browserstack - testing dashboards - checking for files in AWS S3 bucket - experienced in UAT testing - experienced to test APIs using POSTMAN Scrum Master: - Agile Methodology - organize Scrum calls - Standup calls - Sprint planning - Story point assigning - Sprint closing ceremonies - Documentation for sprint closing - Follow up on features, stories, tasks and bugs - Cross team calls and interaction - Release documentation - Release management General skills: Teams Outlook MS suite JIRA and Confluence SQL AWS S3 buckets Postman Browserstack Canva

Hi, I’m Kendall! I’m a Business Systems Analyst with 16+ years of experience in QA, manual testing, writing clear requirements, and helping teams get on the same page. I figure out what the business actually needs, make sure it works for users, and help developers build it without all the extra chaos. I ask the questions nobody else is asking, catch issues early, and keep things from falling through the cracks. I’ve worked across QA, UAT, process mapping, product ownership, and system cleanup—basically anywhere things need to make more sense. I’m an Air Force veteran, a quick thinker, and not afraid to speak up when something looks off. I like simple, clear systems that people can actually use—not just pretty slides and endless meetings. Here’s what I do: Write and review system requirements Manual testing, UAT, bug tracking Create user stories and acceptance criteria Map out processes so everyone understands the flow Work in Agile, Scrum, Waterfall—whatever your team uses Communicate between business and dev teams without tech speak or corporate nonsense Clean up messy backlogs and keep projects moving If you need someone who can jump in fast, get up to speed, and help your project stay on track—I’m ready! No fluff. No drama. Just solid work, a calm brain, and a tiny bit of sass when needed. 😊 Tools I’ve worked with include: Testing & QA: Jira, HP ALM, Postman, BrowserStack, Manual Test Cases, Defect Tracking, UAT documentation Project & Process Tools: Confluence, SharePoint, ServiceNow, Slack, Asana ERP / CMS / Business Systems: PeopleSoft, Salesforce, NetSuite, WordPress, Shopify, Device42 Data & Analysis: SQL, Excel (advanced), Caliber RM, StarTeam, Swagger, Linux CLI (vi, tail, grep)

As an experienced Personal Finance Consultant and Business Reporting Specialist, I am passionate about empowering individuals and businesses to make informed financial decisions that maximize their financial potential. With a diverse background in procurement, project cost accounting, system implementation, and budgeting, I possess a unique set of skills that sets me apart in the world of personal finance management and business reporting. Having held pivotal roles as a Procurement Manager, Project Cost Accountant, and Personal Finance Manager, I have honed my expertise in financial analysis, cost reduction, and strategic planning. My hands-on experience in various system implementations and budgeting projects has also given me a strong foundation in leveraging technology to optimize financial management processes. My services are tailored to provide personalized financial solutions to help individuals and families achieve their financial goals, build wealth, and secure a stable financial future. I specialize in budgeting, debt management, saving strategies, retirement planning, and financial education to ensure my clients understand their finances comprehensively. I offer expert guidance in financial reporting and budgeting for businesses to improve transparency, efficiency, and decision-making processes. My meticulous attention to detail and strong analytical skills allow me to deliver accurate and actionable financial insights that drive growth and profitability. When you work with me, you can expect clear communication, dedication to your financial success, and a customized approach considering your unique needs and aspirations. Let me help you unlock your financial potential and transform your personal and business finances for lasting success.