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I’m a passionate QA tester who loves breaking applications (only to make them stronger and better). I focus on exploring apps the way real users do, finding bugs, usability issues, and performance gaps before they reach production. With 7+ years of strong experience in Manual plus Auomaion testing and quality assurance for web and mobile applications. I focus on identifying real user issues, validating complex workflows, and ensuring applications are stable, user-friendly, and production-ready. I have worked with SaaS platforms, business applications, and customer-facing systems where accuracy, usability, and reliability directly impact business success. My strength lies in detailed exploratory testing and end-to-end workflow validation that helps uncover hidden defects before release. ------------------------------------------------------------------------------------------------ I Can Help You With ✅ Web Application Testing ✅ Mobile Application Testing ✅ SaaS Platform Testing ✅ Business Workflow Validation ✅ Dashboard & Admin Panel Testing Manual Testing Expertise ✅ Functional Testing ✅ Regression Testing ✅ Smoke & Sanity Testing ✅ Exploratory Testing ✅ UI/UX & Usability Testing ✅ Black Box & Grey Box Testing ✅ Integration & System Testing ✅ End-to-End Workflow Validation ✅ Compatibility & Cross-Browser Testing ✅ User Acceptance Testing (UAT) ✅ Backend & Database Validation ✅ Security & Negative Testing Automation & API Testing (Supporting Skill) ✅ Automation using Cypress, Playwright & Selenium ✅ API testing using Postman ✅ Automation support for regression and critical flows Core Strengths ✅ Strong attention to detail and defect identification ✅ Deep understanding of user behavior and workflow testing ✅ Clear and structured bug reporting with screenshots and recordings ✅ Strong experience working in Agile and Scrum environments ✅ Ability to quickly understand business requirements and convert them into test scenarios ------------------------------------------------------------------------------------------------ 🌟 Why Clients Choose Me ⭐ Detail-Oriented Testing Approach I focus heavily on real-world usage testing to ensure software works smoothly for end users. ⭐ Clear Communication & Reporting I provide detailed, easy-to-understand bug reports that help development teams resolve issues faster. ⭐ Reliable & Deadline Focused I consistently meet testing deadlines while maintaining high testing standards. ⭐ Flexible Across Industries Experienced in testing SaaS platforms, dashboards, and business workflow applications. 𝐈’𝐦 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐚 𝐐𝐀 𝐭𝐞𝐬𝐭𝐞𝐫 — I’m a quality advocate, problem-solver, and product perfectionist who treats every application as if it were my own. My mission isn’t just to find bugs — it’s to build confidence in your product and deliver excellence in your brand. ------------------------------------------------------------------------------------------------ Ket experties: Manual Testing, Software Testing, Quality Assurance, QA Engineer, Functional Testing, Regression Testing, Exploratory Testing, Smoke Testing, Sanity Testing, UAT Testing, Web Application Testing, Mobile Application Testing, SaaS Testing, Cross Browser Testing Responsive Testing, UI Testing, UX Testing, Usability Testing, Compatibility Testing, Integration Testing, System Testing, End-to-End Testing, Database Testing; SQL Validation, Bug Reporting, Test Case Writing, Test Scenario Design, Agile QA, Scrum Testing, Backend Testing, Frontend Testing, Security Testing, Negative Testing, Black Box Testing, Grey Box Testing

✅ 14+ years of Experience ✅ ISO Consultant (9001:2015/27001:2022/FSSC/FDA/UL-94-181/Food/HACCP/CCP/PRP's) ✅ Proven Results in ISO 9001, 27001, 14001, 45001, 22000, FSSC, SQF, 14064, 14065, 21001, 42001, ISO 51001:2024 ✅ISO 13485 and MDSAP-aligned Medical Device QMS readiness ✅ ISO AS9100D, EN9120 Specialist ✅ SOC 2 and CMMC Specialist ✅ CCPA/CPRA Compliance Specialist (Opt-Out Mechanisms, Data Sharing/Selling Controls) ✅ Legal and Regulatory Copywriter for Packaging Compliance ✅ Certified Quality Professional ✅ Secure SDLC & Privacy-by-Design Implementation ✅ ISO 14064-14065 Greenhouse Gas Emission (Certification & Accreditation) ✅ ISO 14064-1,14064-2,14064-3 (Verification and Validation) ✅ SAP S4/HANA QM Certified ✅ SQFI Implementation Expert ✅ Sustainability Data Management ✅ Internal Audit Expert ✅ Policy Writing ✅ SOP Specialist ✅ Company Policies and Procedures Manual ✅ Work Instruction & Checklist Draft Specialist ✅ FDA Regulations (Food, BRC, REACH, RoH) ✅ Data Visualization Expert ✅ Process Optimization Pro ✅ Process Mapping ✅ Document Control ✅ Manufacturing Data Specialist ✅ Virtual Assistance ✅ Operations & Process Structuring Consultant ⚡ Comprehensive Auditing: In-depth audits for ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems), ensuring compliance and identifying areas for improvement. ⚡ Customized Solutions: Tailored advice and strategies to meet your specific organizational needs, while aligning with international standards. ⚡ Continuous Improvement: Guidance on implementing best practices for ongoing quality and security enhancements. ⚡ Risk Management: Expert analysis and recommendations to mitigate risks, ensuring robust and resilient systems. ⚡ Training and Support: Providing staff training and support to understand and effectively implement ISO standards. 🚀Specialized Expertise🚀 in Quality Control, Assurance, and Audit Management across diverse sectors including manufacturing, healthcare, food, petrochemical, and automotive industries, I have consistently demonstrated leadership in achieving ISO 9001, BRC, ISO 27001, and ISO 14001 certifications. My proficiency extends to Data Visualization, where I leverage advanced techniques to drive insights and informed decision-making. In addition to my certification leadership, I have successfully spearheaded process safety initiatives and optimized business processes. My adeptness in SAP implementation and Quality Management (QM) ensures seamless operations and adherence to best practices. Furthermore, I possess a strong track record in complaint handling and process optimization. As an ISO Consultant and Writer, I am dedicated to crafting meticulous Policy & Procedure Documentation aligned with ISO standards, while ensuring full compliance with GDPR requirements. My commitment to excellence is evident in my punctual delivery and relentless pursuit of customer satisfaction, reinforced by consistently positive client feedback. In all my endeavors, I priorities not only quality and efficiency but also the safeguarding of data protection and privacy, thereby fostering trust and confidence in every project undertaken.

𝐈𝐧 𝐥𝐨𝐯𝐞 𝐰𝐢𝐭𝐡 𝐡𝐮𝐧𝐭𝐢𝐧𝐠, 𝐛𝐮𝐠-𝐡𝐮𝐧𝐭𝐢𝐧𝐠 👩🏼‍💻𝐈 𝐚𝐦 𝐒𝐡𝐚𝐤𝐢𝐫 𝐐𝐀 𝐓𝐞𝐬𝐭𝐞𝐫 - 𝐲𝐨𝐮𝐫 𝐫𝐢𝐠𝐡𝐭 𝐜𝐡𝐨𝐢𝐜𝐞 𝐢𝐧 𝐟𝐚𝐯𝐨𝐮𝐫 𝐨𝐟 𝐚𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝, 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐐𝐀 𝐓𝐞𝐬𝐭𝐞𝐫. 𝐀 𝐩𝐥𝐞𝐚𝐬𝐮𝐫𝐞 𝐭𝐨 𝐦𝐞𝐞𝐭 𝐲𝐨𝐮! 👋 ➡️What I can offer you as a QA Manual Tester: ✔️ Website and/or Web application testing; ✔️ Mobile application testing; ✔️ Testing: ad-hoc, smoke, functional/non-functional, regression, integration, compatibility; ✔️ Test plan creation from scratch, and its execution: TestRail and Qase.io; ✔️ Performance testing: JMeter, K6, NewRelic; ✔️ API testing: Postman, Swagger; ✔️ Bug Reporting & Tracking: Jira, Asana, Trello, Excel; ✔️ Automation testing: Testim.io, Cypress. ➡️Soft skills: ✔️ Superfine analytical and problem-solving attitude; ✔️ Great attention to detail; ✔️ Strong written and verbal communication English skills; ✔️ Permanent desire to learn new technologies day by day; ✔️ Ability to work efficiently in a fast-paced environment; ✔️ Ability to work both: independently and in a team. It’s time to provide splendid and top-notch quality for your product. Now, you know whom you can contact - hope to see you in direct messages! Warmly, Shakir ☀️

🕒 Over 18,000 Hours on Upwork, Demonstrating Dedication and Professionalism 🌟 Upwork Certified & Top-rated QA Freelancer with 10+ Years of Experience ⭐ Consistently 5-star Rated for Dedication, Expertise, and Quality Delivery 🌍 Collaborated with Leading Global Companies (Details Confidential, Discuss Privately) 🕐 Flexible Schedule to Accommodate Global Time Zones ☼ 𝕀𝕟𝕥𝕣𝕠𝕕𝕦𝕔𝕥𝕚𝕠𝕟: Effective 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 (𝗤𝗔) is the cornerstone of any successful project. When implemented using the latest industry practices, it can take your product to the next level. However, setting up and maintaining a robust testing process can be complex. That’s where I come in. As a 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 𝗣𝗹𝘂𝘀 𝗤𝗔 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘄𝗶𝘁𝗵 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝟭𝟬𝟬+ 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, I have built a strong track record of delivering exceptional results. Known for providing thorough, reliable, and tailored QA services, I consistently earn 𝟱-𝘀𝘁𝗮𝗿 𝗿𝗮𝘁𝗶𝗻𝗴𝘀 𝗳𝗿𝗼𝗺 𝟴𝟬% of my repeat clients. When you work with me, you’ll find a professional who is dependable, proactive, and fully invested in your project’s success. I take the initiative, treat your business as my own, and remain transparent about areas that need improvement. I’ve collaborated with both startups and established companies across multiple industries, including media, e-commerce, fintech, SaaS, healthcare, telecom, supply chain, manufacturing, legal, and enterprise software. Specific project references can be shared privately upon request. Whether you’re a first-time client or a returning partner, I’m ready to assist with all your QA needs. With over a decade of experience since 2016, I have honed my skills in agile methodologies such as XP, TDD, Scrum, and SaaS. I’ve worked across a diverse range of industries including Healthcare, Finance, Telecom, Supply Chain, Manufacturing, Legal, CRM, ERP, E-Commerce, E-Learning, SaaS, Social Media, Hospitality, and more. ☼ Skills & Expertise: ✔ Test Management: Qase dot io, Zephyr, QMetry, TestLodge, TestRail, HP Quality Center, ApTest Manager, BaseCamp, Asana, Assembla, Trello ✔ Defect Management & Tracking: Jira, Redmine, Pivotal Tracker, Trello, Mantis, Basecamp, Asana, Wrike ✔ Automation & Performance Testing: Familiar with RainForest, QTP, JMeter, Selenium ✔ Diagnostics: LogCat, Diagnostics Tools, FireBug, Postman for APIs ✔ Utilities & Collaboration Tools: Slack, Hipchat, Mattermost, Apptimize, Figma, Browserstack, MS Office Visio, TFS, Google Analytics, Firebug, GitHub, TestFlight, VMWare, Crashlytics, Segment, Fabric, HubSpot, OroCRM ✔ Technical/Customer Support: OSTicket, SWREG ✔ Languages: HTML, VBScript, XML, VB..NET, ASP..NET, SQL ✔ Databases: MS-SQL Server, Oracle, Microsoft Access ✔ Operating Systems: MS Windows, Mac OS X, Linux ☼ How I Can Help You: ✔ Design QA Processes: Establish quality benchmarks that set your project up for success. ✔ Implement QA Tools: Tailor QA tools and workflows to your specific project requirements. ✔ Comprehensive Testing: Full-spectrum QA for web, mobile, and desktop applications (frontend and backend). ✔ User Acceptance Testing (UAT): Usability and beta testing to ensure your product meets user needs. ✔ API Testing: Robust testing using Postman and other industry-standard tools. ✔ Mobile Application Testing: In-depth testing for Android, iOS, and HTML5 applications. ✔ UI & Functional Testing: Thorough testing of forms, links, processes, services, and more. ✔ Technical Writing: Clear, concise user guides, manuals, help files, and training materials. ☼ What You’ll Get When You Hire Me: ✔ User Perspective Insight: A detailed, user-centric analysis of your software, website, or application. ✔ Diverse Device Testing: Comprehensive testing across 20+ devices on iOS and Android. ✔ MacBook OS: Tahoe (Version 26) ✔ Windows 7 | Windows 8 | Windows 11 📱 iOS Devices: ✔ iPhone 17 Pro Max (Version 26.3) ✔ iPhone 15 Pro Max (Version 18.6.2) ✔ iPhone 14 Pro Max (Version 18) ✔ iPhone 14 Pro (Version 17) ✔ iPhone X (Version 15) ✔ iPhone 7 Plus (Version 14 & 15) ✔ iPhone 6S (Version 12) ✔ iPhone 6 (Version 12) ✔ iPhone 5S (Version 13) 🤖 Android Devices: ✔ Samsung S25 Ultra (Version 16) ✔ Samsung S21 Ultra (Version 15) ✔ Google Pixel 8 Pro (Version 16) ✔ Google Pixel 7A (Version 15) ✔ Infinix Note 5G (Version 14) ✔ Google S9 Plus (Version 10) ✔ Realme 6 (Version 9) ✔ Cross-Browser Testing: Compatibility testing across modern and legacy browsers including Edge, IE, Firefox, Chrome, and Safari on both macOS and Windows. ✔ Comprehensive Test Coverage: Functional, usability, regression, GUI, security, and performance testing. ✔ Formal Test Plans & Scripts: Well-documented test plans and scripts using tools such as Zephyr, QMetry, TestRail, and Qase..io. Ready to elevate the quality of your software? Let’s talk about how I can help make your project a success!

Most QA freelancers run test cases. I build quality systems that protect production. I'm a Senior SQA Engineer with 10+ years of experience ensuring enterprise-grade software doesn't just work in demos, it survives real users, real data, and real scale. My background spans compliance-critical platforms at Proofpoint, where I led QA across social media archiving, enterprise communication connectors (Zoom, Slack, MS Teams, Bloomberg), and AI-adjacent data classifier systems products used by Fortune 500 companies to manage regulatory risk. My focus is simple: Turn QA from a bottleneck into a quality infrastructure that protects your business. ⚙️ What I test in production - Functional & Regression Testing: end-to-end coverage across complex, multi-layered systems - API Testing: Postman & Swagger for REST APIs, validating request/response chains in real workflows - Database Testing: MySQL & DBeaver for backend data integrity, not just UI-level checks - Backend & CLI Testing: PowerShell-based box-level testing for enterprise connectors and system internals - Performance & System Testing: identifying failure points before users do - UAT & Compliance Testing: aligning product behavior with business and regulatory requirements - Multi-platform Integration Testing: social networks, enterprise comms, SaaS connectors 🧠 How I think (this is what separates me) I don't just execute test cases. I design QA architecture: requirements analysis → test strategy → test plan → case design → execution → bug lifecycle → regression coverage → documentation → team enablement This ensures your software is: - ✅ Reliable before it ships - ✅ Covered at the system level, not just the surface - ✅ Documented so quality doesn't disappear when I leave - ✅ Integrated into your dev workflow, not bolted on at the end 🧰 Core QA Stack TestRail JIRA Confluence Postman Swagger MySQL DBeaver Kibana Grafana Putty FileZilla PowerShell Agile/Scrum Kanban 🎯 Why clients hire me - I've led QA on products used by enterprise compliance teams globally - I think in systems, not checklists - I reduce release risk, not just file bug reports - I write test plans that become living documentation - I train teams and build QA processes that outlast the engagement 🚀 Ideal projects I work on - SaaS products needing structured QA from scratch - API-heavy platforms requiring deep integration testing - Enterprise tools with compliance or data integrity requirements - Teams shipping fast but breaking things needs systematic regression coverage - Products with no QA process yet I'll build it end-to-end 📩 Let's work If your product is shipping bugs, missing test coverage, or has no QA strategy share what you're building. I'll respond with: 👉 testing approach 👉 coverage gaps I'd address first 👉 fastest path to a stable, shippable product Not just test cases but how to build quality correctly.

Product Manager | SQA Lead | Business Analyst A high-impact professional with over 4 years of experience across the SDLC, specializing in the intersection of Business Analysis, Project Management, and Software Quality Assurance. I excel at transforming complex stakeholder visions into scalable digital solutions while maintaining a "Shift-Left" QA philosophy. My unique cross-functional expertise allows me to lead Agile teams with strategic clarity while ensuring every release is technically bulletproof and user-centric. Core Expertise Business Analysis & Requirement Engineering • Strategic Documentation: Expert in translating high-level business needs into high-precision PRDs, BRDs, and User Stories with rigorous technical Acceptance Criteria. • Process Modeling: Designing end-to-end workflows and system diagrams to identify potential bottlenecks before development begins. • Stakeholder Management: Bridging the communication gap between business owners and technical teams to ensure alignment on project goals and ROI. Agile Project Management • Lifecycle Leadership: Driving projects from initiation through deployment, ensuring timely delivery within scope and budget. • Team Coordination: Facilitating Scrum ceremonies (Sprint Planning, Stand-ups, Retrospectives) and managing product backlogs to maintain high team velocity. • Resource Optimization: Utilizing data-driven insights to prioritize features based on technical feasibility and business impact. Software Quality Assurance (SQA) • End-to-End Testing: Proficient in Manual, Regression, and User Acceptance Testing (UAT) for complex web and mobile ecosystems. • Advanced Defect Management: Expert in identifying and documenting high-severity (P0/P1) bugs, reducing production defects by up to 25% through proactive testing. • Device Lab Validation: Comprehensive cross-platform testing on Samsung S24 (Android 16), iPhone 15 Pro Max (iOS), and Windows 11. Technical Toolkit Management & Execution Utilizing Jira for tracking Epics and Sprint Roadmaps, and Trello or Notion for lightweight task management, sprint boards, and internal documentation. Quality Control & Technical Validation Leveraging Postman for API validation and backend integration testing, alongside TestRail, Bugzilla, and Espresso for structured defect tracking. Design & Documentation Creating low-fidelity wireframes in Balsamiq and reviewing high-fidelity prototypes in Figma to align design with functional requirements. Documentation is managed via Google Workspace and MS Office Suite for SRS, user manuals, and flow diagrams. Communication Streamlining team syncs and stakeholder updates through Slack, Microsoft Teams, and Zoom. High-Impact Project Experience • Financial Services Ecosystem: Orchestrated the documentation and UAT strategy for a secure "Scheduled Transfers" module, ensuring 100% compliance with API security protocols and status code validations. • Communication Platform Audit: Identified critical billing failures and mobile responsiveness bugs; delivered a UX Roadmap that optimized navigation and accessibility for legal and sitemap pages. • E-commerce & CRM Stability: Led QA efforts for high-traffic engines, stabilizing release cycles through rigorous regression testing and improving post-launch reliability by 25%. Education & Certifications • BS in Computer Science – Bahria University (In Progress) • Google Project Management Certificate – Coursera • ISTQB Foundation Level – International Software Testing Qualifications Board • Automation Testing with Selenium – Udemy