Hire the Best Usability Testing Specialists in North Carolina

I am a manual tester with experience of web application, product testing and mobile version responsive testing and mobile app (apk) testing. I am expert in preparing in user manual guide and training materials for companies and data entry for huge company and project documents. I can help for any kind of data entry work and conversion of documents from images to word documents or pdf conversion. Conversion from manual type images or invoices to documents with on time delivery to client.

Most e-commerce and SaaS websites look great, but that doesn’t mean they work great. If users leave frustrated, confused, or stuck—you’re losing conversions. With 7 years of experience in design and digital marketing—including in the U.S. corporate environment—I now specialize exclusively in UX audits and conversion optimization. 📉 Are you losing customers because of… • Users struggling to navigate your website? • A complicated checkout process causing drop-offs? • Slow load times or mobile usability issues? • Low conversions despite traffic? You don’t need a full redesign—you need a targeted UX audit to fix what’s holding your users back. 💡 What You’ll Get ✔ Clear UX Report (PDF) – No vague advice, just practical, easy-to-implement fixes. ✔ Before & After Fixes – See exactly what to change with visual comparisons. ✔ Priority Fix List – What to focus on first for the biggest impact. ✔ Quick Wins & Long-Term Fixes – Fast improvements + strategic changes for growth. ✔ Video Walkthrough (optional) – A 5-10 min recorded explanation of key issues. ✔ Live Consultation (optional) – Need to discuss further? We can go through it together. ✔ 7 Days of Free Follow-Up Support – Get help implementing the fixes. 📌 How It Works 1️⃣ Quick Pre-Audit Questionnaire – Takes just a few minutes. No tech jargon needed—I’ll interpret your concerns. 2️⃣ Deep UX Analysis – I review navigation, usability, and conversion blockers. 3️⃣ Detailed Report (PDF + Screenshots + Actionable Fixes) – You get practical solutions, not just problems. 4️⃣ Before/After Fixes – See the difference clearly. 5️⃣ Video Walkthrough or Consultation (optional) – Extra support if needed. 6️⃣ 7 Days of Support – Ask me anything after the audit. 💡 Why This Matters Your users won’t give you a second chance. If they get stuck, confused, or frustrated—they leave. A UX audit helps you fix these issues before they cost you more customers. 📉 If you’re losing users, you’re losing revenue. Let’s fix that. 👉 Send me a message, and let’s improve your website today! 🚀

I break software before your users do. I’m a Software Quality Assurance specialist and Web Developer focused on helping teams ship reliable, high-quality software. I bring extensive experience testing mobile, web, and desktop applications, performing both functional and non-functional testing through manual and automated approaches, including regression testing. My toolkit includes Selenium, Python, SQL Server, JavaScript, and Excel, which I use to streamline testing, automate workflows, and uncover issues early. From designing targeted test cases to producing clear, actionable bug reports and analyzing results, I approach every stage of QA with precision and accountability. Because I also develop web applications, I understand how software is built behind the scenes. That perspective helps me identify deeper issues, edge cases, and integration problems that are often missed in traditional testing. I combine technical expertise with hands-on testing experience to ensure software performs exactly as it should—before it reaches users. If you'd like, send me a message about your project and I can quickly identify potential testing gaps or risks before we even start.

🛡️ UPWORK VETTED EXPERT - I'm part of UpWork's invite-only program for top 1% of freelancers ☝️ 100% Job Success on UpWork ⭐ Recent results include a $23M increase in annual revenue & a 29% increase in purchases. I offer: Conversion Rate Optimization audits that regularly produce 30%, 75%, even 100% conversion rate lifts. Long term testing programs that optimize your site, create consistent wins, and keep you ahead of competitors. UX-best practice designs that keep users engaged. I've worked with $1+ billion companies to implement successful Conversion Rate Optimization and User Experience programs. I've run hundreds of split tests on high traffic sites and network with other CRO professionals to track what's working right now. 10+ years experience and a track record of high value returns. ✔️ CRO & UX Audits ✔️ CRO program set up & management ✔️ Data Analytics & Tracking ✔️ Google Universal Analytics ✔️ Google Analytics 4 (GA4) ✔️ Google Tag Manager ✔️ Google Optimize ✔️ Google Data Studio ✔️ Tracking and CRO on Shopify sites ✔️ Web Design Mockups (ready for development) ✔️ Application Design Mockups (ready for development) ✔️ Conversion Copywriting ✔️ Implement with WordPress Page Builders (Elementor, Thrive, etc) ✔️ Design Shopify Themes ✔️ Split Tests | A/B Tests ✔️ R Studio ✔️ eCommerce (Shopify, WooCommerce, etc.) ✔️ Saas ✔️ Lead Gen ✔️ Offline event tracking for cookie-less tracking PRIVATE & LINKEDIN SERVICE REVIEWS -------------------------- Mirella Pontoriero, Social for the Soul ⭐⭐⭐⭐⭐ Becky is one of my favorite collaborators to work with! Her CRO and UX knowledge is impressive, and the results we received upon her execution of bespoke strategies exceeded my expectations. I highly recommend Becky and look forward to working with her again! Devon Cox, Inflow ⭐⭐⭐⭐⭐ Becky is an amazing UX and CRO professional. She has been a key part of our team and has delivered multiple above expectation projects with us. I recommend her services without hesitation. Gina Brady, Mi-Corporation ⭐⭐⭐⭐⭐ Becky brings a fresh perspective, concise and pithy copywriting, and a deep understanding of the user experience. She has been a tremendous help in both simplifying and clarifying our website messaging to boost conversions. Aaron Ziemann, Vitrazza ⭐⭐⭐⭐⭐ Becky has been an invaluable asset to our team. She didn’t just help us increase conversion rates on our website. She helped solidify the scientific method in our marketing operations and showed our team how to analyze data in a new light and with greater expertise. Check out more reviews from UpWork clients below!