Hire the Best Usability Testing Specialists
in the United States

I'm a Usability and User Experience Expert. I am a Top Rated freelancer that has earned Upwork's Skill Certification in User Experience Design. My specialties include: - Usability Analysis - I can show you where your visitors are most likely to have trouble on your site, mobile site, app or SAAS - User Research - Talking to users of your product or service is the best way to get the right feedback. I can show you how or do it for you - Prototyping - Before you invest in a new site or app create a prototype and use that to get feedback BEFORE you build it. Save time and headaches (for you and your customers) - Wireframing - Wireframes are the blueprints for your site or app. I can create these for you to turn over to your developer For the past 25 years, I have been involved in many functions designed to create the best sites, mobile sites, and applications possible. I've been a writer, creative director, editor, information architect/user experience architect, and director of usability testing. I've worked for big advertising agencies on large accounts (Ford, General Motors, Dodge, Virgin Airlines, Scott's Lawn Care, Aldi, Bosch) and by myself for small clients. My passion is usability testing and UX/CRO Reviews/audits. Using several online and in-person tools, I can help you make your sites and applications perform better, look better and win you more business.

I have over 20 years of experience in software testing/development. I can help with your QA needs no matter how big or small. I am always excited to learn and test new applications. I can assist with Windows based, web based, iPhone, and Android applications. My clients always come first and are never disappointed with my work. Hire me for your final run before you release your application or for on an ongoing testing effort.

✔️ Automation Testing ✔️ Playwright ✔️ AI-Assisted testing ✔️ Functional QA ✔️ Website testing ✔️ Manual QA ✔️ Bug report✔️ Usability testing & App reviews✔️ iOS and Android app testing ✔️ Regression Testing✔️ Selenium WebDriver ✔️ Cypress ✔️ End-to-end testing ✔️ UI & UX testing ✔️ ChatGPT ✔️ Gemini ✔️ Copilot ✔️ Claud Are you looking to launch a flawless web or mobile app, scale your release velocity, or get deep, critical insights into why your users might be dropping off? As a Senior QA Automation & Manual Testing Engineer with over 11 years of experience across US-based enterprise platforms and high-growth startups, I don't just find bug. I protect your product’s reputation and user experience. I bridge the gap between heavy-duty engineering (building scalable automation pipelines) and high-empathy user advocacy (usability reviews, deep exploratory sessions, and UX feedback). 🚀 High-Demand QA Services I Offer: 1. Premium US-Based Web & Mobile App Reviews & Feedback Real-Device USA Reviews: Testing on actual, physical iOS and Android devices to replicate authentic US user environments, carrier networks, and localized workflows. UX & Usability Audits: Deep-dive reviews looking at user friction points, layout inconsistencies, navigation logic, and accessibility (WCAG). You receive a structured video walk-through or a comprehensive report. Exploratory & Ad-Hoc Testing: Going off-script to mimic unpredictable real-world user behavior, finding edge-case crashes before your customers do. 2. Enterprise-Grade Test Automation Frameworks: Web Automation: Architecting lightning-fast, zero-flakiness End-to-End (E2E) automation frameworks from scratch using Playwright (TypeScript/JavaScript), Cypress, and Selenium (Java).Mobile Automation: Native and cross-platform app test frameworks using Appium.CI/CD Integration: Sharding and parallelizing tests inside GitHub Actions or Jenkins so your dev team gets quality feedback in under 5 minutes on every commit. 3. Functional, Manual, & API Testing Comprehensive test plan/test case design in Jira, TestRail, or Azure DevOps. Robust REST API testing and automation utilizing Postman. Regression and Smoke testing cycles to protect critical business logic during fast-paced sprints. 🛠️ Core Technical & QA Stack: Languages: TypeScript, JavaScript, Java, Python, SQLAutomation: Playwright, Selenium WebDriver, Cypress, AppiumMobile Testing: Physical iOS (iPhones) & Android devices, BrowserStack, Firebase Test LabAPI & Backend: Postman, REST Assured Management & CI/CD: Jira, TestRail, GitHub Actions, Jenkins, Docker 💼 What You Get in Every Deliverable: Clear, Reproducible Bug Reports: Ticket-ready bug descriptions with steps to reproduce, clear environmental context, and attached screen recordings/logs. Actionable UX Feedback: Strategic product reviews detailing why a feature feels clunky and how to optimize it for higher conversion rates. Clean, Maintainable Code: Automation repositories built using the Page Object Model (POM), fully commented and ready for your developers to maintain. Whether you need a quick, meticulous usability review before a major app store launch, or a strategic partner to build an automation testing pipeline from scratch let's chat. Click the "Invite" button on the top right, and let’s discuss how we can secure your app's quality.

When it comes to WCAG and ADA Section 508, I offer a comprehensive suite of services: Consulting, Auditing, Remediation, Accessible Development Training, VPAT ACRs, and Compliance Statements. As an individual with a visual impairment, accessibility is not merely a professional endeavor for me; it is both my mission and my passion. My daily reliance on the screen reader NVDA, both in my professional and personal life, provides me with a unique and unparalleled expertise in accessibility. This dual perspective of living with and working in accessibility underscores my profound commitment to ensuring that digital environments are inclusive and accessible for everyone. **Consulting:** Accessibility standards and guidelines can be complex and challenging to navigate. I specialize in demystifying these standards, explaining them in an easily digestible fashion. My consulting services include personalized walk-throughs using a screen reader to highlight accessibility issues from the perspective of an individual who uses assistive technology. I provide practical solutions and tailored recommendations to address these issues effectively. Additionally, I offer comprehensive training to ensure that teams can implement and maintain accessibility standards independently, fostering an inclusive digital environment. **Auditing:** All my audits are conducted manually, ensuring a thorough and accurate assessment of accessibility. I meticulously comb through the content in question using my screen reader and document all discovered issues in an Excel sheet. I then use a combination of accessibility testing tools, including WAVE, ANDI, and AXE, to further inspect the issues and test for color contrast. For each accessibility issue identified, I cite the relevant WCAG success criteria, point out the specific instance of noncompliance, and provide a recommendation for remediation. All my audits come with a comprehensive review session to answer any questions about the findings. This comprehensive approach ensures that all potential accessibility barriers are identified and addressed effectively. **Remediation:** If you do not have an in-house developer or would prefer me to implement the remediations, I can handle that. With expertise in HTML, CSS, and JavaScript, I can directly address and fix the identified accessibility issues. My approach ensures that all solutions are implemented effectively and in compliance with WCAG standards. By taking on the remediation work, I provide a seamless service that not only identifies accessibility barriers but also resolves them, ensuring a more accessible and inclusive digital environment. **Accessible Development Training:** I offer comprehensive training in accessible development, equipping your team with the skills and knowledge to create inclusive digital experiences. My training covers best practices in HTML, CSS, and JavaScript to ensure your projects meet WCAG standards. A key component of the training includes the proper use of ARIA (Accessible Rich Internet Applications) to enhance the accessibility of dynamic web content. By integrating ARIA roles, states, and properties effectively, your team can ensure that all users, including those relying on assistive technologies, have a seamless and accessible experience. This training is designed to empower developers to implement and maintain accessibility features confidently, fostering a culture of inclusivity in your organization. **VPAT ACR and Accessibility Statements:** After performing an audit, I can author an Accessibility Conformance Report (ACR) using the Voluntary Product Accessibility Template (VPAT). This detailed report outlines the accessibility features and compliance levels of your product, highlighting areas that cover ADA Section 508 and/or WCAG standards. If you prefer a less formal route, I can also author an accessibility statement. By providing a clear and comprehensive VPAT ACR or accessibility statement, I help ensure transparency and compliance, assisting organizations in demonstrating their commitment to accessibility and identifying areas for improvement.

Top-Rated QA Tester with 100% Job Success Score. I specialize in manual testing for websites and mobile apps — finding the bugs that automated tools miss. I deliver clear, organized bug reports with exact steps to reproduce, so your dev team can fix issues fast. Fast turnaround, thorough testing, zero fluff.

I am a Certified Professional in Accessibility Core Competencies (CPACC) accredited by the International Association of Accessibility Professionals (IAAP). Based in Denver, Colorado, I bring to the table a wealth of expertise and experience in the field of digital accessibility. Allow me to highlight some reasons why I believe my skills and qualifications would be an asset to your team: Efficiency and Excellence: I prioritize delivering top-quality results promptly and cost-effectively. Comprehensive Knowledge: I am well-versed in various accessibility standards including WCAG, ADA, Section 508, AODA, EAA and EN 549 301. Decade-long Experience: With over ten years in accessibility testing and development, I bring a depth of insight to every project. Technical Proficiency: My expertise spans across a range of technologies including AngularJS, NodeJS, PHP, ReactWeb, JavaScript, PhantomJS, and Core Java. Mastery of Tools: I am skilled in utilizing automation tools such as axe, lighthouse, WAVE, MS Insights, and ARC Tool to streamline processes and ensure thorough testing. Training and Education: I excel in training developers and QA testers, fostering a culture of accessibility within teams. Integrity: Above all, I uphold honesty and reliability as core principles in all my endeavors. I am passionate about creating inclusive digital experiences and am dedicated to contributing positively to projects that prioritize accessibility.